1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I. A Total Solution Security...

25
1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I. K.S.I. A Total Solution Security Company A Total Solution Security Company Revised: 11/26/2013 Revised: 11/26/2013

Transcript of 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I. A Total Solution Security...

Page 1: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

1

Company Information Brief

Call for a free quote: 678-691-8673

K.S.I. K.S.I. A Total Solution Security Company A Total Solution Security Company Revised: 11/26/2013Revised: 11/26/2013

Page 2: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

Presentation Objective

This Company Information Brief has been prepared by K.S.I Inc. to give an overview of the company and it’s infrastructure.

This presentation is also designed to show our methodology and capabilities towards providing a total security product.

Some of our operational procedures are outlined for purposes of exhibiting our current commitments to quality and productivity.

Actual details and additional information will be included in the full Security Proposal.

Page 3: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

3

Briefing Outline

KSI Company Background Company Organizational

Chart Local Management

Experience K.S.I. Area Map Available Security Services Our Security Strategy Quality Assurance Scheduled Activity Tours Shared Mobile Patrolling Notification Procedures Insurance Coverage Who We Secure Report Samples

Page 4: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

4

Our Company Background

K.S.I. Inc. was incorporated in the State of Georgia on October 2003, and is located at 3783 Presidential Pkwy, Suite 142D, Atlanta, GA 30349.

KSI is also involved in teaming relationships, which expands our capacity and diversity. Companies such as B&G Security International, LLC and Government Business Consultants, Inc. are examples of these vital partnerships.

Our major goal is Client Satisfaction and our greatest strengths are Customer Care and Professionalism. We are fundamentally dedicated to reaching all deliverables for your company, your employees, and your assets.

Page 5: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

5

Executive Summary

The CEO and Our Mission Our CEO and President of KSI is Ronald L. Kelly. He has

over 30 years of experience protecting citizens through the Atlanta Police Department and utilizes this standard of excellence and care to give clients the true KSI experience.

KSI aims to enhance the quality of life by providing a safe and secure environment within the framework of all national, state and local security guidelines.

KSI will diligently enforce the rules of the company, enforce the law, preserve the peace, reduce fear, and help manage and minimize risk to the property.

With our experience and security know-how, our focus will be to reduce criminal activity, reduce serious incidents or even eliminate incidents before they occur with proper training of client’s staff.

Page 6: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

6

Core Values 1. K.S.I. Inc. will involve the entire community in all security

activities and the development of security polices which could impact the quality of life of the community in which it serves.

2. K.S.I. Inc. believes that all employees should apply the highest standards of professionalism, integrity and accountability.

3. K.S.I. Inc. believes that while crime prevention and safety awareness are our primary goals it should vigorously pursue those who commit serious crimes, or engage in negligent behavior thereby crating a safety risk for others.

4. K.S.I. Inc. believes that the strategies it employs must preserve and advance democracy.

5. K.S.I. Inc. believes that it must structure service delivery to be supportive of the activities of the communities it serves.

6. K.S.I. Inc. is committed to managing the resources it is allotted in a careful and effective manner.

7. K.S.I. Inc. seeks the input of the company employees in matters that impact the job performance and effectiveness.

Page 7: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

7

Local Management Experience

Our Executive Management Team is a collection of diversely educated and experienced professionals.

Our CEO and President of K.S.I. Inc. is Ronald L. Kelly. He has over 30 years of experience protecting citizens through the Atlanta Police Department and utilizes his standards of excellence and care to give clients the true K.S.I. Inc. experience. Mr. Kelly is well known and respected as an innovative leader in the Security Guard Industry.

The Business Services Director and Quality Assurance Manager, Miles W. Bridges has over 25 years of IT and business management experience, ensuring that our officers are capable and ready at all times. Mr. Bridges is a Business Administration graduate of Albany State University (Albany, GA), and has a vast amount of security/surveillance experience.

K.S.I. Inc. obtains and offers security guard certification training from B&G Security International, LLC, where Bobby Gardner serves as CEO and Director of Security Training.

Page 8: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

8

Company Organizational Chart

Mr. Ronald L. KellyCEO, President

Marketing & DevelopmentBusiness Strategies

Public RelationsComptroller/Finances

Miles BridgesDir of Business SvcsQuality Assurance Manager

Contracts & ProposalsOperations & Procedures

Training SpecialistIT/Network Operations

Physical Security

Commander-On DutyK.S.I. Command Center

Officer SchedulingCall-ins & Dispatching

ON-SITE SECURITYCourtyard at Maple

Wildwood TownehomesLexington SquareMorningside Apts

Waffle Houses

Brandon PierceField Supervisor QA Evaluations

Call-ins/Call-outsOfficer Training

Quality Assurance

Sharonda AllenEmployee Mgr/Commander

Personnel ActionsScheduling Manager

Training & RecruitmentProcess & Procedures

QA Reviewer

External Developmentand State Certified Training Support

Latre' PeeplesOffice ManagerPayroll Specialist

Client Correspondence

MarketingMarketing ManagerContracts & Proposals

Presentations

ON-SITE SECURITYCourtyard at Maple

Wildwood TownehomesLexington SquareMorningside Apts

Waffle Houses

Page 9: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

9

K.S.I. Inc. is located at 3783 Presidential Pkwy, Ste 142D, Atlanta, GA 30349. For reasons of optimum efficiency, K.S.I. Inc. has chosen to dedicate its service and resources solely to the Atlanta Metropolitan area. We remain a medium size security company by choice to better service our clients. K.S.I. Inc. has a management support staff that would rival a company with double the number of security officers.

KSI has grown to the extent where it can compete successfully for a contract of any size. A smaller company would not have the flexibility, quality of training and ability to offer such a wide range of services.

K.S.I. Area Map:

Page 10: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

10

Available Security Services

• Uniform Security Guard Services (Armed & Unarmed); including foot or mobile patrol

• Shared Mobile Patrolling (a shared-cost initiative)

• Concierge/Desk Attendant Services

• Plain Clothes Security (armed and un-armed)

• Private Investigator and Special Services

• Camera Surveillance and Monitoring

• Free Crime Prevention Programs (for Businesses and Communities)

• Daily/Weekly/Monthly Dissemination of Electronic Reports (also as-requested)

• 24-hour Command Response Center (Hot-Line)

Page 11: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

11

Our Security Strategy

K.S.I. Inc. in partnership with the Local Police and Sheriff departments look forward to creating a culture of “proactivity” and quick response while providing security/surveillance services in and around your community.

Our officers are trained to adhere to all site orders and make sure quality controls are in place at all locations. Each officer will be well dressed, punctual, and will execute the instructions to carry out their duties with excellence.

It is our assessment that we must prevent, deter and curtail criminal and destructive activities with proactive security procedures, physical presence, and total law enforcement actions.

Being a good partner with the client is a top priority ay K.S.I., and we intend to create positive value for you, as we go and grow. At K.S.I., we are always serious about security and “getting it right”.

Page 12: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

KSI is committed to the concept that training is an essential element in the quest to provide professional, quality service to our clients. When required, training records of assigned personnel are available for client inspection.

Security Guard Officer Training KSI obtains and offers security guard certification training from B&G Security

International, LLC, where Bobby Gardner serves as CEO and Director of Security Training.

KSI and B&G ensure a customized security guard officer training program providing participants with the basic knowledge and ability to be prepared for potential criminal and related activities through a united effort to promote a stout environment of prevention and deterrence.

The detailed training program is taught through lecture, discussion, demonstration, performance, evaluation, and video. The curriculum includes, but is not limited to the following:

Standard Training

The KSI Training Commitment

Introduction to Security Laws of Arrest Foot and Vehicle Patrol Crime Scene Security Resources Customer Relations First Aid I and II Firearms Safety Uniforms and Equipment Report Writing Officer Safety Pepper Spray Techniques Conflict Resolution Interview Techniques

Page 13: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

13

- Periodic Personnel Inspections -

Quality Assurance

KSI Security employees are selected very carefully and are evaluated consistently. Our personnel are highly trained and tested professionals who are prepared to meet and exceed our client needs

All KSI Security personnel are reviewed and inspected periodically, in order to maintain our level of expected performance.

If necessary, internal cameras can be installed at the guard locations to ensure consistent presence, productivity and timeliness.

Briefings and regular trainings are conducted with all KSI personnel, in conjunction with trends, forecasts, and requirements from property management.

Page 14: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

14

- Site Evaluations -

Quality Assurance

In keeping with quality assurance and our commitments, KSI provides each property site manager with an electronic version of a monthly Security Evaluation Analysis tool, in order to measure proficiency and/or deficiency. This comprehensive tool allows property management to evaluate all areas of security and patrolling to include the following:

CRITERIA A: Visibility & Security Presence CRITERIA B: Tours & Monitoring CRITERIA C: Reports & Correspondence CRITERIA D: Attendance & Dependability CRITERIA E: Site Involvement

Our Quality Control Inspector will be responsible for evaluating and ensuring overall performance. The Quality Control Inspector will be available by telephone or in person at all times to discuss problem areas with management.

Page 15: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

15

Scheduled Activity Tours

For purposes of magnifying our security presence, Scheduled Activity Tours are conducted by our officers at the assigned multi-family sites and planned community properties.

A property site analysis shall be conducted and after a discussion with property management, a “customized” tour activity schedule will be designed for each facility or property site. Scheduled tours such as the following will be considered as part of this KSI standard:

Property and Perimeter Tours Vacant Unit Tours Hot Spot Tours Safety Hazard Checks Illegal Vehicle Tagging & Towing Property Lighting Tours Elderly Resident Checks Foot Patrols and Field Interviews Camera Vandalism Tours

Page 16: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

16

Shared Mobile Patrol

A Shared Mobile Patrol is a cost-sharing concept for neighboring sites that require continuous security monitoring to defuse sporadic and random criminal activity.

The innovative service idea is designed to meet individual client requirements, but because the cost is shared by a number of clients in a patrol area it offers an affordable and effective alternative to a full time security presence. The mobile patrol service is an excellent choice during the economically-challenged times of today.

Organizations that do not always need a permanent security presence at their sites, but require rapid response to crime and security breaches are good candidates for this type of service.

Page 17: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

17

Shared Mobile Patrol(Continued)

Our uniformed Security Officers or Police will continuously patrol and monitor the assigned properties, providing hours of coverage during day or night hours as well as specified. Each Mobile Patrol Officer is issued with keys and access permissions for customer premises and carries out an agreed number of ‘Scheduled Activity Tours’ at each site throughout each shift.

While crime prevention and security are major reasons for using K.S.I.’s mobile patrol service, the service can bring with it a high element of added value benefits for your sales and marketing.

Contact us now (678-691-8673) to discuss your security needs and we will complete an Assessment/Cost Proposal without any charge or obligation.

Page 18: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

18

SITUATION REGIONAL SITE SECURITY KSI KSI Deputy COMMANDER COMMAND POLICE EMAIL

MGR MGMNT CONSULTANT CEO CHIEF Chief ON DUTY CENTER PROTOCOLNATURAL DEATH X X X X X X X X XDEATH-HOMICIDE-FELONY X X X X X X X X X XACCIDENTAL DEATH X X X X X X X X X XINJURY TO CLIENT/SO X X X X X X X X XBOMB THREAT X X X X X X X X X XDOMESTIC VIOLENCE X X X X X X EMS ON SITE X X X X X AGGRAVATED ASSAULTS X X X X X X X X X XPHYSICAL ARREST X X X X X X X X XMISDEMEANOR CRIMINAL X X X X WARRANT SERVICE X X X X RIOT X X X X X X X X X XLARCENY OF THEFTS X X X X X FLOODS X X X X X X X XFIRE OR EXPLOSION X X X X X X X X X XSTUCK ELEVATOR X X X X X X X XUNSAFE MAINTENANCE X X XLOCK-OUT X X XEMERGENCY ENTRY X X XABANDONED UNSECURE UNIT X X XNEWS MEDIA X X X X X X X XUNAUTHORIZED PET X X XINJURY TO RESIDENT-GUEST X X X X X X X X X XVANDALISM OVER $500.00 X X X XMALFUNCTIONING GATE X X X X X X X XMALFUNCTIONING CALL BOX X X X X X X X XPOWER FAILURE X X X X X X X X

NOTIFICATION PROCEDURE CHART - 2009

K.S.I. INC.

Notification Procedures

Page 19: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

19

Insurance Coverage

K.S.I. Inc. currently carries a two million dollar general liability aggregate policy and a two million dollar excess liability policy. Arrangements can be made to increase this amount should require it. It is understood that the client would be named as an additional insured. Other coverage are as follows:

General Liability (Each Occurrence) $1,000,000 Medical Expense (One Person) $5,000 General Aggregate $2,000,000 Products and Completed Operations $1,000,000 Personal and Advertising Injury $1,000,000

Automobile Liability (Owned, hired & Non-hired) Combined Single Limit $1,000,000

Excess Liability Coverage Per Occurrence $2,000,000

Workers Compensation & Employers Liability EL Each Accident/Disease $500,000 EL Disease (Each Employee) $500,000 EL Disease (Policy Limit) $500,000

Page 20: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

20

Who We Secure

We specialize in providing a diverse portfolio of security services to support the requirements of the individual as well as the corporate client.

K.S.I. Inc. will provide tangible benefits and value for your organization as we deploy security solutions for the following types:

Schools Planned Communities

Multi-Family Units

Apartments High Rise Buildings

Single-Family Homes

Hotels Night Clubs Restaurants

Retail Businesses Corporate Buildings

Government Facilities

Special Events (Concerts, Conventions, and Social Activities)

Shopping Centers

Page 21: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

Department of Family Children Services (DFCS): provide Concierge and Sentry based building security for customers that conduct business with DFCS.

Duties and Services Monitor all entrances/exits with sentry guard services Administer Crowd Control and Building Evacuation Direct and assist DFCS staff and clients Liaison with Facility Management and Local law Enforcement Camera and building surveillance Scheduled Activity Tours for hallways and parking lots Utilization of a Security Hotline (at K.S.I. Command Center)

Hanjin Shipping Co., LTD: provide Courtesy and Guard Service operations for customers and vendors for Hanjin Shipping Co., LTD.

Duties and Services Access Control/Concierge duties for Entrance point Bomb Threat Awareness and Readiness Crowd Control Building Evacuation Liaison with Facility Management and Local law Enforcement Camera and Building surveillance Scheduled Activity Tours for hallways and parking lots

Sample Security Deployments

Page 22: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

22

Client Listing

At K.S.I. Inc., we truly respect and value our relationship and partnership with our clients. We are constantly striving to create efficiencies for our requirements and deliverables.

Listed below are some of the current clients in which we provide premium services to:

Company Name Address Contact Name Phone Number

Lane Management, LLC 5555 Glenridge Connector Atlanta, GA 30342 James Lawrence (404) 459-6178

H. J. Russell & Company 504 Fair St. Atlanta, GA Jerome Russell (770)330-1000

Department of Family Children Services.

1249 Donald Lee Hollowell Pkwy Atlanta, Ga 30318 Pernell Motley 404-206-5135

Columbia Residential 1099 Peachtree St. Atlanta, GA Naida Landers (404) 512-7421

IMS Management Svc, LLC 100 Auburn Ave, Ste 402 Atlanta, Georgia 30303 Ken Evans 404-427-8205

Ram Partners, LLC One Overton Park 3625 Cumberland Bldv, Atlanta, Georgia 30339

Corey Williams 770-437-5200

Hanjin Shipping Co., LTD Hanjin Shipping Co., LTD 4300 North Point Pkwy Alpharetta, GA 30022

Mr. Dennis Noe Ms. Jae Park

770-825-5674

Barnes and Nobles/Monument Security

5634 Price Ave. McClellan, CA 95652 Connie Ribble (916) 564-4234

Page 23: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

23

On-site Security Report - Example

DATE TIME TYPE OF INCIDENT OFFICER(S)PERSON(S) INVOLVED BRIEF NARRATIVE INCIDENT # CASE #

12/8/2008 5:00 PM

Management Correspondence

Major Odum/Newkirk No suspects noted

Arrived on site; Tony the maanger was there and everything was fine. Radio 2 is not operating properly but radio 3 is and that is the radio they are using. Mgmt stated Security could pick radio 2 tomorrow. N/A N/A

12/8/2008 5:15 PM

Property Tour Deggy System Major Odum/Newkirk No suspects noted

Starting Deggy tour at 17:00pm. During tour there was nothing to report at this time. N/A N/A

12/8/2008 6:00 PM

Vacant Unit Tour

Major Odum/Newkirk No suspects noted

Made round of vacants units all were secure except 3104 #2 the front door was open. N/A N/A

12/8/2008 7:00 PMField Interview

Major Odum/Newkirk No suspects noted

Posted at bus stop to watch residents come home. All residents have made it home safe and secure. N/A N/A

12/8/2008 8:00 PM

Safety Hazard Tour

Major Odum/Newkirk No suspects noted

Posted at bus stop to watch residents come home. All residents have made it home safe and secure. At 8:50 maintenance is on property for sewer back in building 3211. N/A N/A

12/8/2008 9:00 PM

Property Tour Deggy System

Major Odum/Newkirk No suspects noted

At 8:50 maintenance is on property for sewer back in building 3211. Creative Multi Care is the Plumbing company on sit at this time.Sewer comapnay just let property At 22:13 N/A N/A

12/8/2008 10:00 PMLighting Tour

Major Odum/Newkirk No suspects noted

Behind building 3146 the lights out. Behind Bgld 3168 light is out. Between building 3146 and 3156 the pole light is out. N/A N/A

12/8/2008 11:00 PMHot-Spot Tour

Major Odum/Newkirk No suspects noted

Radio 3 is going on the charger. 3360 #32 and 34 all is secure at this time. There is nothing to report. N/A N/A

12/9/2008 1:00 AM

Loitering TourSgt. Dollar/Lt. Williams No suspects noted

An Property Site Loitering Tour was conducted; Checked the entire property, . No activithy at all, It is to cold outside. N/A N/A

12/9/2008 2:00 AM

Property Tour Deggy System Sgt. Dollar/Lt. Williams No suspects noted

A Property Site Tour was conducted; no unusual activity or adverse findings were noted during this tour. No activity at this time. N/A N/A

** Enter All Daily On-site Security Stats after this Line **

Example Street Apartments

DAILY SITE DETAILS REPORT

Tuesday, December 08, 2009

Page 24: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

24

319 2 6 0 31 286 325

319 2 6 0 31 286 325

Date TimeReason For

ARRESTProperty

SiteArrestee's

NameSecurity

Incident #

3/18/2009 11:20 PM

Break-in

Ofcr AllenNo suspects

noted CP0001

3/29/2009 12:30 AM

Break-InOfcr Allen

Shaw nkelly Sims (Resident) N/A

Example Street Apartments

Broken Window (1); Crime Scene Investigation (1); Criminal Tresspassing (1); Domestic Disburbance (2); Domestic Violence (1); Field Interviews (6); Foot Patrols (20); Front Gate Sentry (5); Hot-Spot Tours (36); Illegal Vehicle Tours (22); Lighting Tours (

Non-Arrest Incidents

# APD Cases filed by Security

Team

Total Incidents Security

Team Responded

To

# Road Blocks Conducted by

Security Team

323

Break-Ins (2)

# Other Security Activities

Conducted by Security Team

# of Lighting Inspections

Conducted by Security Team

Detailed Security Team Activity

Totals

# Field Interviews Conducted by Security

Team

Arrest Narrative

A Break-in was reported at unit #3205; patio door was kicked in and $500 was taken; APD Case # 090871762 was filed.

Responded to Break-in at unit #19101; resident stated that he woke up and his apt had been broken into and bugularized; missing items included a handgun, necklace, watch, microphone, cell phone and a drum machine; Case # 090772155; Incident #.AC0002.

Example Street Apartments

# of APD Cases

Detailed Police Report Information

2

# Security Team Hours

Worked

Management Statistical Report - Example

Page 25: 1 Company Information Brief Call for a free quote: 678-691-8673 K.S.I.  A Total Solution Security Company Revised: 11/26/2013.

25

The END - We Thank You for your Consideration and Interest -

We are a Certified Minority Business Enterprise

Contact us for a FREE Quote: 678-691-8673