1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management...
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Transcript of 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management...
![Page 1: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/1.jpg)
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Careers Workshop – Friday 15th January
Claire Gladwin
MSc Hospitality Business Management Student
On behalf of Katie Harlow
![Page 2: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/2.jpg)
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Agenda
• Your First Position
• Your CV
• Assessment Centres
• Behavioural Interviews
• Marriott Beginnings
• Marriott Culture and Values
• Interviewing & Assessment Interviewing & Assessment Centre Process for Marriott Centre Process for Marriott Careers Careers
• Alternative RoutesAlternative Routes
• Any QuestionsAny Questions
![Page 3: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/3.jpg)
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Your First Position
• You don’t have to know what you want to do!
• Have realistic expectations
• Do your homework
• Dress for the occasion
![Page 4: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/4.jpg)
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Your CV
• Contact details at the top
• Clear, bold, concise
• Photo?
• No more than 2 pages
• Personalise to the position you are applying for.
• Cover, letter, brief and to the point
• Follow up call (no hounding!)
![Page 5: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/5.jpg)
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Assessment Centres
• Presentation - first impressions are key
• Remember you are being assessed ALL day
• Get noticed – for the right reasons!
![Page 6: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/6.jpg)
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Did you know thatMarriott International...
• Has 18 hotel, vacation ownership, and corporate housing brands?
• Has an average of $15 billion in worldwide sales per year?
• Is in more than 65 countries?
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![Page 7: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/7.jpg)
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Marriott Brands
• Unique products and services offered
• Full-service, select service, and extended stay
• Ownership resorts, luxury brands
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![Page 8: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/8.jpg)
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Marriott International’s Beginnings...
• J. Willard Marriott, Sr., was bornon September 17th, 1900
• Opened a nine-seat A&W root beer stand on May 20, 1927
• The first Hot Shoppe restaurant served hamburgers, hot dogs, tamales, and root beer
• The third Hot Shoppe boasted curb-side service, becoming the East Coast of the United States’ first drive-in restaurant
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![Page 9: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/9.jpg)
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Marriott International’s Beginnings...
• In 1937, Marriott recognized a great business opportunity
• Delivered simple box lunches plane-side to Eastern, American and United airlines
• Marriott opens its first hotel in 1957, the 365-room Twin Bridges Motor Hotel in Arlington, Virginia
![Page 10: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/10.jpg)
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J.W. Marriott, Jr.J.W. Marriott, Jr.
5 Core Values…5 Core Values…
1.1. Take care of the associateTake care of the associate
2.2. Show dedication to the Show dedication to the customer through customer through excellence in serviceexcellence in service
3.3. Focus on growthFocus on growth
4.4. Show community and Show community and social responsibilitysocial responsibility
5.5. Take pride in the Marriott Take pride in the Marriott name, accomplishments, name, accomplishments, and record of successand record of success
‘‘Marriott Culture & Values’Marriott Culture & Values’80 Years of Serving People with our Spirit to Serve80 Years of Serving People with our Spirit to Serve
![Page 11: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/11.jpg)
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Interviewing & Assessment Centre Process Interviewing & Assessment Centre Process for Marriott Careersfor Marriott Careers
Direct entry at www.marriott.com/careers
First Round Interviewing Process by telephone or face to face: • Review CV• Competency Based Behavioural Questions• Information about the position• Candidate questions
Assessment Centres:
• Individual Presentation• Numerical & Verbal Testing• Group Exercise• Leadership Simulation Exercise (all based on Marriott Leadership Competencies)
![Page 12: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/12.jpg)
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Interviewing & Assessment Centre Process Interviewing & Assessment Centre Process for Marriott Careersfor Marriott Careers
Second round interview
• Based on Marriott’s Core Competencies
- Hospitality - Communication
- Teamwork - Safety and Loss Prevention
- Quality of Work - Total Quality Management
- Quantity of Work - Dependability / Reliability
- Initiative
Final round interview
![Page 13: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/13.jpg)
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Alternative Routes
• Education
NQT Year
Degree in HBMCA
SAS Scheme
PGCE Food Technology
Introduction of:Catering Club
Catering & Hospitality GCSEHospitality A level
![Page 14: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/14.jpg)
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Alternative Routes
• Higher Education
PHD
Degree in HBMCA
Marriott Graduate in Human Resources
MSc IHBM
Lecturing in Hospitality
![Page 15: 1 Careers Workshop – Friday 15 th January Claire Gladwin MSc Hospitality Business Management Student On behalf of Katie Harlow.](https://reader035.fdocuments.in/reader035/viewer/2022070407/56649e115503460f94afceac/html5/thumbnails/15.jpg)
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Any Questions?
• Thank you for Listening and Good Luck!!!