1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.
-
Upload
aldo-storey -
Category
Documents
-
view
215 -
download
0
Transcript of 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.
![Page 1: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/1.jpg)
1
Alarm IndustryBest Practices Through Quality Control
Reap the Benefits of IQ Certification
![Page 2: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/2.jpg)
THE BOTTOM LINE
IQ companies benefit from improved installation procedures and business
processes, financial benefits, false alarm reduction and so much more!
![Page 3: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/3.jpg)
Developed originally, as a tool of the NBFAA False Alarm Committee…
Today, recognized by every major industry group as the security industry’s quality control initiative.
BENEFITS
![Page 4: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/4.jpg)
CSAA FIVE DIAMOND
And now an important part of the CSAA’s new Five Diamond Certification Program.
![Page 5: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/5.jpg)
Systems designed properly, with the proper equipment, installed properly, by trained technicians, monitored properly, and operated by properly trained users…
THE IQ PREMISE
…typically, operate without fault or failure for YEARS.
![Page 6: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/6.jpg)
• Company Guidelines• User Training Guidelines• Employee Training Guidelines• System Design Guidelines• Equipment Guidelines• Installation Guidelines• Monitoring Guidelines
IQ PROGRAM GUIDELINES
IQ has developed an established set of industry recognized benchmarks.
![Page 7: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/7.jpg)
• Compliance with all local regulations.• Establish a Quality Control Team.• Establish policies and procedures to integrate
quality initiatives into all segments of the company.
COMPANY GUIDELINES
![Page 8: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/8.jpg)
• Provided with all instructional brochures.• Instructed on normal operation, and alarm
reset procedures.• Completion of the IQ Checklist.
USER TRAINING GUIDELINES
![Page 9: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/9.jpg)
• All “qualified” technicians shall be either – NBFAA NTS, CANASA Level One or equivalent Certified Alarm Technicians.
• Receive minimum of 1 hour per month of IQ related training.
EMPLOYEE TRAINING GUIDELINES GUIDELINES
![Page 10: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/10.jpg)
• Designed by qualified individuals.• Creation of a sales – DO/DO NOT checklist• All power consuming detection devices to be
point identified.• System designed to accommodate pets.
SYSTEM DESIGN GUIDELINES
![Page 11: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/11.jpg)
• All equipment must be UL, ULC, FM or IRI approved (or equivalent), and used for its intended purpose.
• Panic alarms shall be audible, and holdup alarms shall have a two button design
• System standby battery minimum = 4hr
EQUIPMENT GUIDELINES
![Page 12: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/12.jpg)
• UL or ULC configured systems comply.• Must comply with all applicable NFPA codes
and standards. (NFPA 70 & 72)• Proper system grounding.• Point identification of all devices
recommended.
INSTALLATION GUIDELINES
![Page 13: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/13.jpg)
• IQ Certified Monitoring Company required.• Verify all burglar alarm signals (as
applicable)• Monitoring station / installing company
establish an alarm activation follow-up communication program.
MONITORING GUIDELINES
![Page 14: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/14.jpg)
• Improved Customer Satisfaction• Improved Customer Retention• Reduced Costs (No Charge Repairs)• Increased Customer Referrals
BUSINESS BENEFITS
![Page 15: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/15.jpg)
• Increased Purchase Satisfaction• Reduced False Alarms• Reduced Service / Repairs• Improved System Operation
CUSTOMER BENEFITS
![Page 16: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/16.jpg)
• Reduced FALSE ALARMS…• Reduced FALSE ALARMS…• Reduced FALSE ALARMS…
PUBLIC SAFETY BENEFITS BENEFITS
![Page 17: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/17.jpg)
• Great for business
• Great for customers• Great for technicians • Great for the industry
WHAT’S YOUR IQ?
![Page 18: 1 Alarm Industry Best Practices Through Quality Control Reap the Benefits of IQ Certification.](https://reader035.fdocuments.in/reader035/viewer/2022070307/551b22ff550346dd1a8b4682/html5/thumbnails/18.jpg)
IQ Certification Program
www.iqcertification.org
866-833-8302 or 814-833-8306
QUESTIONS?