1 Aeonix & Ingate Role in Enterprise. 2 What is Aeonix? A Unified Communications Solution...
Transcript of 1 Aeonix & Ingate Role in Enterprise. 2 What is Aeonix? A Unified Communications Solution...
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Aeonix & Ingate
Role in Enterprise
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What is Aeonix?A Unified Communications Solution delivering…….
Telephony
Voice Mail
HandsetsAudio
Collab-oration
Contact Center
UM Video
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Aeonix UC&C Solution Unified Communications & Collaboration solution
Software based solution Standards based platform Centralized licensing Unified Administration Non Proprietary device support Mobility
ACCSeaMail
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Aeonix Value Proposition
UC&C solution designed to meet current and future challenges of distributed organizations
Scalability – 25k users
ResiliencyOpen
ArchitectureSimplicity
Lowest total cost of ownership (TCO) possible with
minimal IT resources required
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Aeonix - Distributed, Cloud, VM
Headquarters
Remote Office
Small Remote Office Remote Office
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Aeonix – High Availability
Headquarters
Remote OfficeSmall Remote Office
PSTN
Remote OfficeServer FailsEnd points register with default server
Network Connection FailsEnd Points register with Remote Survivable Node
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Aeonix – High Availability
Headquarters
Remote OfficeSmall Remote Office
Database ReplicationReal-time updateActive/active survivability
Remote Office
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Aeonix - Scalability
Currently - Up to 25,000 UsersR3.0 - Up to 100,000’s Users
One Server – Up to 5,000 Users
One software for all sizes (users & sites)
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Building Blocks
The Aeonix Technology Stack
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Aeonix - High-Performance Software Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
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Aeonix - High-Performance Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
Communication Platform
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Aeonix Server Properties
Standard database Linux operating system Software License
Recommended Platform COTS (Custom off the Shelf) servers
Dell R2xx-6xx 8G RAM Dual Drive Processor Customer provided or Tadiran provided
Virtualization (VM Ware or Hyper V)
One Server for all Applications
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Session Border Controller - Ingate
LAN
Aeonix
PSTN
ITSPSIP
Ingate SIParator
WAN
WebIngate SIParator
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Ingate SIParator - SBC The Ingate SIParator manages the protection and
communications with outsourced applications. SIParator can be software running on a server or it can be an appliance
SIParator Delivers : Session-aware access control for signaling and media Security encryption devices Protection against Dos/DDos attacks & overloads Topology hiding, privacy and VPN separation Fraud prevention deep packed inspection enables protection against
malicious or annoying traffic CAC - Call Admission Control Monitoring and reporting
Failover
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Aeonix - High-Performance Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
The Data Interface / Transport layer
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Full SIP Handset Portfolio
T42G
VP530
T46G
EXP39T322P
T320PT328P
T41
T48G
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Failover and Fallback Aeonix signals SIP telephones on server failure
SIP telephone registers to new Aeonix server or Ingate SIParator
Call continue without interruption
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Extended SIP Features (ESF) SIP handles calls uninterrupted By default, does not handle extended features
Agent Feature (LogIn/Out, Release, Calls Waiting,etc) HELP Record on Demand Call Forward while on a call
Developed handling messages to SIP telephones Problem, local security and remote firewall Ingate SIParator allows ESF to work for remote
telephones
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Security
GW
VPN
Usage of Session Border Controller and
Security Protocols
Internet
SBC
DMZ
Media Encryption using SRTP
Encrypted Signaling using TLS
GW
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Aeonix Infrastructure - Summary
ITSP
Local LAN
SBC
PSTNACCSeaMailGateway
s
Aeonix UC Platform
Phones
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Aeonix - High-Performance Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
Support for HTML5 and WebRTC Bring new functionality to enterprise
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Dispatch Console – HMTL5 based
Application for Control of remote sites Quick response and fast call divert in an emergency Two telephone support Barge-In to calls (Zone page) Group division Integration with CCTV systems
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Aeonix Dispatch Console
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ACC – Aeonix Contact Center Integrated Contact Center
Wide selection of Graphical and Tabular report templates
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ACC Delivers Unique Solutions
WEB
FOD
IVR
CSTA/TAPI
Engine
Aeonix
Ingate SIParatorWebRTC
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WebRTC support Contact Centers will expand WebRTC for the
following: Video and audio from company web page
Intelligence from website browsing
Clear call recording and analytics No longer restricted by PSTN codecs
Security Viometrics with certificate
Agent efficiency Real-time speech analytics (keywords) Less time on call by agent
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Summary Aeonix UC&C is expanding SIP functionality in the
enterprise Ingate SIParator provides key elements with the
Aeonix Security Flexibility Scalability Resiliency
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Thank you.