1 Administrator Introduction Driver Discount Lodging Program For T-Chek Systems.
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Transcript of 1 Administrator Introduction Driver Discount Lodging Program For T-Chek Systems.
1
Administrator IntroductionAdministrator IntroductionDriver Discount Lodging Driver Discount Lodging
ProgramProgram
ForFor
T-Chek SystemsT-Chek Systems
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Table Of Contents
First StepsProgram OverviewCLC Hotel NetworkDrivers: Using The ProgramAdministrators: Using The ProgramAdministrators: Web Screens
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First Steps
Use the following pages to familiarize yourself with the Driver Lodging ProgramDistribute Supplemental Cards and Letters to drivers
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Program OverviewProgram Overview
Driver Lodging ProgramDriver Lodging Program
T-Chek & Corporate Lodging have developed a new hotel program for drivers.
The program’s goal is to reduce overall hotel costs significantly.
The program will provide centralized tracking, billing, audit and accounting for hotel expenditures for your entire company
Your driver’s T-Chek Fuel Card is now accepted at over 5,000 hotels with truck parking.
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Program OverviewProgram Overview
WhoWho is Corporate Lodging is Corporate Lodging ConsultantsConsultants
CLC Develops and manages custom lodging programs for businesses in North America
27+ year old company serving over 275+ clients
The largest single-source private purchaser of hotel rooms in North America
20,000+ hotel properties in our network
13+ million rooms - 35,000 travelers/night
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Program Overview
How the Program WorksThe traveler presents their T-Chek
Card at check-in. The card is used
for identification and billing.
• Hotel bills CLC. • CLC thoroughly audits each room charge.
T-Chek Invoices Client
CLC Routes Data to T-Chek
CLC pays hotel
Detailed Reporting
Client pays T-Chek
T-Chek Pays CLC
9
245
1,073
1,356
931
631
444283
206130 78 57 40 6227
0200400600800
1,0001,2001,4001,600
$25 o
r les
s
$25 -
$30
$30 -
$35
$35 -
$40
$40 -
$45
$45 -
$50
$50 -
$55
$55 -
$60
$60 -
$65
$65-
$70
$70-
$75
$75-
$80
$80-
$85
$85+
Room Rate (without Tax and Fee)
Num
ber
of H
otel
s*
CLC Hotel Network
Most Rates are Under $45
* Data from over 5,000 CLC Hotels
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119
187
332
422
484526
568522
463
266
152
69
131
5% 10%
15%
20%
25%
30%
35%
40%
45%
50%
55%
60%
65%
Discount vs. Best Available Rate
Num
ber
of H
otel
s*
CLC Hotel Network
30%-50% Savings At Most Hotels
* Data from over 4,300 CLC Hotels 9/26/05
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Drivers: Using the ProgramDrivers: Using the Program
Hotel List Available Via Web or PaperHotel List Available Via Web or Paper
A hotel list has been developed for the use of your drivers. This list is available on-line or copies of a paper directory can be ordered at www.tchek.com.Search the area you are visiting by city & state or by zip code and choose a hotel located near your driver’s destination.
Web or Paper Hotel List
Traveler makes reservationdirect with hotel
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Drivers: Using the ProgramDrivers: Using the Program
Reservations Are Not Required
Reservations are not necessary with this program. If you want to be sure a room is available, you may contact the hotel in advance. Please be sure to say you are using the Corporate Lodging Program and will be using the T-Card. If you experience any problems while checking into the hotel, call (888) 545-9391 to speak with Corporate Lodging Consultants’ Traveler Support Center.
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Drivers: Using the ProgramDrivers: Using the Program
Traveler Support Center (Traveler Support Center (888) 545-9391
24 x 7 Check-In AssistanceToll-Free on card to get access to live operator to assist at hotel check-in if needed.
Directory AssistanceProvide a list of hotels participating in the Driver Lodging Program in a particular city ($1.95 Per Call)
ReservationsLocate and Reserve a hotel for a driver ($4.95 per call)
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Drivers: Using the ProgramDrivers: Using the Program
Checking Into The Hotel
The driver should present a T-Card at the front desk when arriving at the hotel. The hotel will electronically swipe the card or ask the driver to sign a manual credit voucher.
The hotel will send the bill (room charge and taxes only) to Corporate Lodging. The driver will need to pay any personal or incidental charges directly to the hotel upon check-out.
If the driver has any problems checking-in, he/she should immediately call the number on their supplemental card, (800) 591-4860 , to reach the CLC Traveler Support Center. The TSC will work with the hotel to get the driver checked in.
Traveler checks in to hotel
Hotel direct-bills CLC.
CLC thoroughly audits each room charge.
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Administrators: Using the ProgramAdministrators: Using the Program
Accessing your Information On-LineAccessing your Information On-Line
Available 24 x 7 – Most up-to-date information
Log-On at www.tchek.com
Find a Hotel
Leave Hotel Feedback
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Administrators: Using the ProgramAdministrators: Using the Program
Updates to the Hotel List:Updates to the Hotel List:
As new hotels are added, or others removed from the program, please refer to the list on-line for the most up to date information.
If there are needs for better coverage in a city, state or region where your company stays 5-10 nights a month, forward the information to:
Not every hotel will participate in the program. With adequate volume and flexibility we can work to locate a suitable hotel in the area.
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Administrators: Web Screens
Web Table of Contents
Search For Hotels by Zip Code, City or State
Identify Potential Card Abuse
Comment on a Hotel (with Follow Up by CLC)
Make a Reservation Through CLC’s Traveler Support Center
View Hotel Billings by Hotel, Date, and/or Employee
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Administrators: Web Screens
View Approved Hotels
Search Radius From City Center (if left blank, searches city only)
Three Letter Airport Identifier
If the Volume Selection is Checked Below, The number of Room Nights Since This Date is Returned
When “Submit” is clicked, the selected information for each hotel is returned.
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Administrators: Web Screens
View Sleep History
Restrict report by Cost Center (if applicable)
T-Chek Users Will Not Use Invoice Number
Five Digit CLC Hotel Number
Employee Number as Reported by T-Chek (CDL #, Vehicle #, Driver ID)
Search by either Sleep Date (Check In) or Invoice Date
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Administrators: Web Screens
Consecutive Night Stays
Five Digit CLC Hotel Number; If Left Blank, Searches For All Consecutive Nights Stays
Stays Between These Dates Will Be Searched For Consecutive Nights
Use This Screen to Identify Potential Fraud if Drivers are not Allowed to Stay Consecutive Nights
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Administrators: Web Screens
CLC ReservationsIf entered, reservation stays can be coded with this value
Location Where User Would Like a Hotel Room Reserved
Multiple Rooms Can Be Requested
Once the Reservation is Made, CLC’s Traveler Support Center Will Contact the User
User Can List Specific Hotel Preferences Here
User Selects the Reason For The Reservation:Requesting Approved HotelApproved Hotel is FullNo Approved Hotel in AreaCancellation
User Provides Details for Each Room Required
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Thank You !Thank You !
This program is designed to save your This program is designed to save your company money and provide better company money and provide better
information about your hotel spend. information about your hotel spend. Please contact your T-Chek Account Please contact your T-Chek Account
Service Manager if you have any Service Manager if you have any questions.questions.
If you have feedback regarding this training, please email your comments to [email protected]