1 © 2008 Avaya Inc. All rights reserved. February 19, 2009 Avaya: Bruce Mazza, Director Branch...
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Transcript of 1 © 2008 Avaya Inc. All rights reserved. February 19, 2009 Avaya: Bruce Mazza, Director Branch...
1© 2008 Avaya Inc. All rights reserved.
February 19, 2009Avaya: Bruce Mazza, Director Branch Solutions, UCHP: Manfred Arndt, Distinguished Technologist - Convergence
Avaya Alliance with HP ProCurve Avaya Alliance with HP ProCurve
© 2008 Avaya Inc. All rights reserved. 2
• Contact Center• Avaya Contact Center – Standard for HP EDS Outsourcing, Transformation and Hosting• Currently 22,000 agents supporting 500 customers• Hosted and Managed Services Options for CC
• Unified Communications Solutions• Avaya UC with HP ProCurve• Migration to Avaya CM and Avaya Modular Messaging• Desktop and Microsoft Integration• Hosted and Managed Services Options for UC (Labs)• ProCurve – January 26th Alliance Announcement
• HP ProCurve DevConnect Tested with Avaya• Sell Against Cisco and Nortel Today• Two Leading Vendors Partnered to Deliver Integrated Solutions
HP Avaya Alliance – At a Glance
Reduce Cost
Minimize Risk
Applications Value
UC StandardEditionCommunication Manager
© 2008 Avaya Inc. All rights reserved. 3
Solutions Overview
HP ProCurve Confidential
SpeechSpeech
Reporting
Reporting
DesktopIntegrationsDesktopIntegrations
VideoVideo
Intelligent Routing and PresenceCommunication Applications & Services
Centralized Management
Intelligent Routing and PresenceCommunication Applications & Services
Centralized Management
Mobility
Technology Services, Network Solutions GroupTechnology Services, Network Solutions Group
Conferencing
CollaborationConferencing
CollaborationMessaging
Messaging
MobilityMobility
Self-Service
Self-Service
Analytics
Analytics
Multi-Channel
Contact Center
Multi-Channel
Contact Center
IT Outsourcing, Business Process OutsourcingIT Outsourcing, Business Process Outsourcing
ProCurve Adaptive Network solutions
Avaya Business Partner HP Business PartnerAvaya Business Partner HP Business Partner
© 2008 Avaya Inc. All rights reserved. 4
Avaya Announces HP ProCurve Alliance 1.26.09
Avaya has joined ProCurve ONE
Combines Avaya Unified Communications applications with ProCurve devices and solutions
Available Today! Avaya UC and HP ProCurve - design, implementation, and support services provided by HP Technology Services Network Solutions Group
Joint solutions also sold through business partner channel
SpeechSpeechDesktop
Integrations
Desktop
IntegrationsVideoVideo
Mobility
© 2008 Avaya Inc. All rights reserved. 5
© 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.
HP ProCurve Positioned in Gartner’s Leader Quadrant
HP ProCurve #2 and Growing 3-5x faster
HP ProCurve grew 15.91% in Q1’08 while all other competitors lost share. worldwide
© 2008 Avaya Inc. All rights reserved. 6
ProCurve ONE – the advantages of choice, without the disadvantages of a multi-vendor solution
… HP ProCurve’s open-standards-based network which provides the foundation
… a choice of the best applications, that are integrated or tested with …
Ecosystem of leading alliance vendors provide …
ProCurve ONE provides the confidence that the combined
solution will work
© 2008 Avaya Inc. All rights reserved. 77
The coalition that HP has brought to the table are those that have successfully competed against
Cisco.” IDC: Lucinda Borovick, January 27, 2009
7
© 2008 Avaya Inc. All rights reserved. 8
Avaya Inside HP ProCurveDemonstrating the power of integration
Avaya Communication Manager Avaya Communication Manager
Avaya Communication Manager integrated on HP ProCurve ONE Services
zl Module
Demonstration Only
Product Availability = 4Q CY’09
Avaya and HP ProCurve are collaborating on new joint solutions
This is a future integrated product and is NOT sellable today
Sell the current interoperable solutions today (see previous slide)!
© 2008 Avaya Inc. All rights reserved. 9
5400zl
HP ProCurve Core-to-EdgeUnified Infrastructure
Complete Line of Fixed-port and Modular Switches
Intelligent Edge LAN Access
Core / Distribution
Data Center
MultiService Wireless Solutions
ONE Services zl Module
Reduced Complexity
Common Management Tools
Common Code Base
Integrated, standards-based security to protect resources
Engineered to legendary HP quality
8200zl
66003500yl / 2610
Mgmt toolsCommon
Code Base
Distribution /Intelligent Edge
MultiServiceWireless Solutions
IntelligentEdge / Branch
Data Center
8200, 5400, 3500, 2600 series are Avaya DevConnect Certificationwith additional products pending
Core
ONE Services
Module
© 2008 Avaya Inc. All rights reserved. 10
The Competitive Power of HP ProCurve ONE + Avaya
Source: IDC 2008 http://h40060.www4.hp.com/procurve/uk/en/pdfs/network_solutions/IDCROIUWW_Aug_08_WW_Eng_ltr.pdf
Source: IDC 2008 http://h40060.www4.hp.com/procurve/uk/en/pdfs/network_solutions/IDCROIUWW_Aug_08_WW_Eng_ltr.pdf
“HP is going head-to-head with Cisco Systems with the launch of its ProCurve Open Network Ecosystem (ONE), a new initiative enabling applications to run inside a network blade.” Sylvie Barak vnunet.com, 27 Jan 2009
Choice = Interoperable in mixed vendor environments, no vendor “lock-in” provides flexibility for phased UC rollouts
LLDP-med and RFC4675 auto phone configure
Secure (802.1x, RADIUS)
PoE/802.af Ethernet power
Designed for convergence
Centralized Management
Lifetime ProCurve Warranty*
Proven Lower Total Cost
Green Certified (Miercom)
* For as long as you own the product, with next-business-day advance replacement (available in most countries). For details, refer to the ProCurve Software License, Warranty, and Support booklet at http://www.hp.com/rnd/support/warranty/index.htm
© 2008 Avaya Inc. All rights reserved. 11
Proven, Interoperable Solutions Available
ProCurve + Avaya
Communication Manager with Gateways
Communication Manager Branch Edition
IP Office
Avaya UC and HP ProCurve - design, implementation, and support services provided by HP Technology Services Network Solutions Group
© 2008 Avaya Inc. All rights reserved. 12
Target Customers and Channels
CustomersLarge Enterprises, with Data Center, Campus & Branch locations
Small and Mid-sized Enterprises seeking highly integrated solutions
Want UC solutions that are flexible (open standards), offer choice but are fully supported
Cost conscious and savvy towards TCO
Has multi-vendor applications and demands best-in-class
© 2008 Avaya Inc. All rights reserved. 13
HP ProCurve and Avaya – Customers Worldwide and Satisfied.
Broward County Public Schools: Doug Pearce, district network coordinator
“HP and Avaya will take us in the direction we want to go with a highly reliable solution, cost-effective pricing and the functionality we need. There’s definite recognition of the strength of these two companies and their close cooperation. It’s on our roadmap to stick with HP and Avaya.”
Altura Communication Solutions: Mark Izumi, director of sales and marketing, “The solutions from Avaya and HP ProCurve provide our customers a true value differentiation. The HP ProCurve solution is more affordable and has their industry-leading warranty.”
FACT: HP ProCurve powers one of the world’s largest Avaya enterprise deployments at HP.
© 2008 Avaya Inc. All rights reserved. 14
Summary
Leading Industry Vendors partnering together
Cost Effective solutions
Choice = Best-of-Breed, open, interoperable
Strong Channel Alignment
Proven, Joint customers
New Integrated Products under development
© 2008 Avaya Inc. All rights reserved. 17
HP ProCurve Customer Care HP ProCurve warranty and support Industry-leading warranty HP ProCurve networking products come
with warranties you would expect from HP.– HP ProCurve Lifetime Warranty features
next-business-day advance replacement – HP ProCurve warranty includes coverage
for the fans and power supplies – Software release notification upon
registration on the My.ProCurve.com Web site
– Limited electronic or telephone support is available from HP. Refer to the HP Web site www.procurve.com/support for details on the support provided and the period during which support is available. Details on the software releases provided and the period during which software releases are available are also found at this Web site.
Refer to the HP Web site www.procurve.com/contact-support for details on how to contact HP ProCurve technical support.
HP ProCurve Services HP provides a full range of services to meet
the end-to-end networking needs of our customers. Network lifecycle services form the core foundation of network consulting, assessments, planning, design, integration, deployment and management. These can be sold standalone or used to deliver solutions across the portfolio, spanning Network Security/HP Adaptive Infrastructure and Data Center Networking Services, as well as Wireless/Mobility Solutions. Overview of HP ProCurve Service offerings
– Hardware and Software Maintenance Services
– Deployment & Implementation Services– Mission Critical and Proactive Services– Channel Partner Delivered Services For more information about HP
ProCurve Lifecycle Services and the availability in your country, please visit www.procurve.com/services.
For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products and their related series modules have a one-year hardware warranty with extensions available: HP ProCurve Routing Switch 9300m series, HP ProCurve Switch 8100fl series, HP ProCurve Network Access Controller 800, and HP ProCurve DCM Controller. The following hardware mobility products have a one-year hardware warranty with extensions available: HP ProCurve M111 Client Bridge, HP ProCurve MSM3xx-R Access Points, HP ProCurve MSM7xx Mobility and Access Controllers, HP ProCurve RF Manager IDS/IPS Systems, HP ProCurve MSM Power Supplies, HP ProCurve 1 Port Power Injector, and HP ProCurve CNMS Appliances. Disk drives in the HP ProCurve ONE Services zl modules have a five year hardware warranty. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the ProCurve Software License, Warranty, and Support booklet at www.procurve.com/warranty.