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1. Chaos Theory

2. TPC / ServNet / Auction Academy

3. Auto Auction- Industry Overview

4. Trade Associations

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Do as I say, not as I Do!(Don’t slip on ice)

• Professors – Presenters – Staff – Administrators

• Students

• Etiquette - Professional Courtesy

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You “ARE” what you “ARE”

Attire

Attitude

Demeanor

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Courtesy and Professionalism

To yourself To your classmates To your presenters

‒ Social Events‒ Dinners‒ After Party

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Sidelines

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End zone

Boundaries

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Playing field

Expectations

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Session 1 - Makeupwww.tpcmgt.com

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Session 1 - Makeupwww.tpcmgt.com

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Session 1 - Makeupwww.servnetauctions.com

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Definition:

An association of people or companies in a particular business or trade, organized to promote their common interests.

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Industry Trade Associations

Frank Hackett Chief Executive Officer

Steve JordanExecutive Vice President

Michael J. StantonVice President and COO

Peter K. WelchPresident

Tony W. LongExecutive Director

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Session 1 - Makeup

Industry Trade Associations

Frank Hackett Chief Executive Officer

Steve JordanExecutive Vice President

Michael J. StantonVice President and COO

Peter K. WelchPresident

Tony W. LongExecutive Director

STATE ASSOCIATIONS

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Conference of Automotive Remarketing & ExhibitionMarch 16-17, 2016

Las Vegas, NVCaesars Palace

National Remarketing Conference – Used Car WeekNovember 16-20, 2015

Scottsdale, AZThe Phoenician

NADA Convention & Expo March 31-April 3, 2016

Las Vegas, NV

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Industry ConferencesFor Spokane

NAAA Annual ConventionSeptember 22-24, 2015

Orlando, FL.Hilton Bonnet Creek

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Todd AugustDirector of Wholesale Operations,

Avis Budget Group

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1) Regular Members

2) Associate Members

Industry Overview

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Industry Overview334 members

72 62 200

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HOMEWORK

• Theory

• Dirty Dozen

• Chaos TheoryChaos - is often defined as the complete

absence of order, and consequently of information.

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HOMEWORK

• Theory• Dirty Dozen• Chaos Theory

Chaos - is often defined as the complete absence of order, and consequently of information.

“Structure breads spontaneity” …Rob Bell Thursday, March 12th, 2015

“The fact that you can go off a trail is the fact that there IS a trail.”

…Rob Bell Thursday, March 12th, 2015

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Class 4 – IndustrySession 2 - Joint Session w/ class 3

Baltimore / DCApril 27-29, 2015

Tonight:

6:30pm Dinner – NAAA & Avis/Budget room: Luray B/C

Tomorrow:

7:30am Departing hotel – NADA Academy **BE ON TIME**

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