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Aspire helps the clients in pursuit of high performance to optimize their costs and effectively deploy resources, while supporting flexibility and capability for growth. Our full array of services help you to focus more effectively on strategy and core business activities, while improving efficiency on support activities.We have delivered over

350,000hours of

Web Content Management

350,000hours of

Application Engineering

300,000hours of

Customer Support

250,000hours ofRemote Network support services

750,000hours of

Quality Management services

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Our offerings include application testing as well as comprehensive application development, including enhancements and upgrades. We also conduct technical research to build capacity, optimize client applications and maximize the RoI on client projects. Additionally, we offer Content Management, Customer Support and Remote Network Support.

Today our professionals are providing

Customer Support

Web Content Management

System Analysis & Documentation

Manual & Automated QC Testing

Quality Assurance

Application Engineering Biz Talk

Remote Network Support

Application Engineering

Application Engineering oracle ERP

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Application Engineering

Quality Control Testing

System Design

System Analysis /

Architecture

Design /Test

Planning

Network Support

Web ContentMgmt

Engineering Application

Test Results

Customer Support

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QC Testing Automation Quality Assurance Application Engineering Application Engineering Biz Talk

Systems Analysis Application Engineeringoracle ERP

Web Content Management Customer Support

Network Support

Automated Testing Tools

HP Mercury Quick TestPro, HP

Mercury LoadRunner HP Mercury

Test Director, WatchFire.

Other Tools

HTML, Java, CSS, Flash, Visio,

Rational Rose.

Engineering Tools / Technology

/ Methodology

Asp.Net, Oracle 10g, Vb.Net, C#,

Macromedia Flex, XML, XSLT,

NANT, NDoc, FSCOP, Synergy,

Visual Studio, TOAD, VSS, BizTalk,

MSF, SPS, PWA and MOSS 2007.

Monitoring / Management /

Helpdesk

Sola rWinds, Microsoft Systems

Management Server (SMS),

Keyrote, Guardian Argent,

Remedy, Liberum helpdesk

system.

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content Management, Customer Support and Remote Network Support.

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Application EngineeringWe offer a flexible suite of application management solutions. Your options range from production support and application maintenance services to enhancements, upgrades or comprehensive application development.

System Analysis & DesignWe offer our expert team of system analysts who enable our clients to build and operate information systems that effectively and efficiently deliver the business objectives.

Creative Web DesignOur team of professional designers can match your content with the ‘look and feel’ that you want to portray.

Build Agile Robust applications with minimum Time-to-Market and Near-Zero Defects

Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly. This approach also ensures that the delivered SW is flexible enough for changes and enhancements to fit the client's emerging needs.

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Deliver Defect-free applications for higher End-customer satisfaction

Our expertise in test governance, process and infrastructure helps our clients to optimize their quality management and ensure defect-free applications. To derive better business value, applications need to be delivered and upgraded faster, more cost-effectively and with near-zero defects.

Quality Assurance / QC TestingWe provide facilities and resources for testing End-to-End aspects of the application, the integration with other systems and the hosting infrastructure.

Software Performance Enhancement Performance Enhancement ensures your systems are implemented, and operationally supported to meet the functional and performance requirements defined for the solution.

QC Testing/ Automation We provide facilities and resources for functional and end-to-end testing aspects of the application, the integration with other systems and the hosting infrastructure.

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Web Content MaintenanceOur team of trained professionals support your full content life cycle. They support your dynamic content management needs, including version control, release management, restoration to older version, creation/ maintenance and application of content standards, conformance review processes leading to consistent and healthy knowledge base of published content.

Customer SupportIn order to enhance the value of customer interactions, increase customers satisfaction and lower churn for our clients, we deploy Trained agents to provide support to Web based customers.

NOC SupportWe offer 24x7x365 Remote Network Operation Center, monitoring converged technologies, networks, systems, applications and databases for availability, performance and security. We make sure that the client operation runs 'round-the-clock’ with reliable performance, as well as rapid escalation and quick remediation of issues detected.

We also have technology professionals who conduct the full

spectrum of IT Auditing – from Server configuration to Network

Integrity to Performance Optimization.

Operate your delivery systems to yield better Business Value

Our professionals ensure your delivery channels are always up and running, attuned to your business needs. We help you to run cost-effective and responsive customer interface and infrastructure that ensures service stability and reliability, and enables rapid response to incidences as well as support needs.

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Secure, protected, monitored & managed.Server Room

Fully redundant fiber optic cables, located on two

different rings.

Inernet Connectivity

Core Switch (highly available & redundant)Network infrastructure VoIP ready

WAN optimization solution (Riverbed)

Isolated, protected, monitored & space optimized.NOC Environment

Avaya IP Office System, integrated through IP trunk

with client Avaya system.

Telephone System

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We value quality as the purpose and pursuit of our business excellence.

We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process customization, meticulousness – which translate as tangible values for the client – dollar saved and quality built leading to user delight. This partnership-in-purpose with our clients is what defines us.

Our mission is to provide top-notch, customized, cost-effective quality services that enable client organizations to build and derive better value from their information technology solutions. Our vision is to build a strong/reliable IT offshore delivery channel and consistently enhance the delivered value for all our clients.

Effective Resource

Management

Support for Flexibility and

Growth

Optimized Costs

ASPIRE

VALUE

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value Derived for the Client”.

Aspire orients its processes and deliverables on the value delivered to the client’s business. Gaining an understanding on the specified and implicit requirements that will generate, sustain and enhance the client business is the underlying purpose of the engagement. This orientation enables our services to reach farther than delivering just the 100% of stated deliverables. This “Partnership in Purpose” is the model for a healthy stream of value deliverables and a trusted partner who provides a solid backend for client growth.

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We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turn-around)

Cost Saving

The software application 'releases' are delivered faster and with near-zero bugs.Time Gain

Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and managing the mobility of RIGHT resources

Efficient management of human resource dynamics

Our delivery systems and processes are tailored to adapt those of the client. We have developed mature reporting systems for better control of quality and timeliness of offshore deliverables.

Agile Deliverable Control

Aspire resources get trained and provide services on client site when required even with very short notices.

Onsite Services

Client can execute upgrades and new projects with easeSubstantially reduced time-to-market

Comfort and TRUST of full suite of services from one provider.Extended service portfolio

Dedicated resources with the same commitment level of the client.Seamless Integration

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WORDWILDE

EUROPE

UNITED STATES

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AspireKhalil Sweiss Complex#120 Queen Rania (University) RoadP.O. Box 840098Amman 11181 Jordan

www.aspire.jo

Thank You

T + 962 6 516 3046 F + 962 6 516 3042