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952626-01 © 1999, Cisco Systems, Inc. www.cisco.com

CiscoWorks2000 Strategy and Technology

Overview

CiscoWorks2000 Strategy and Technology

Overview

2Campus Switch Mgmt

The Management IntranetThe Management Intranet

InteroperabilityData Exchange

Task and Tool Integration

Standards-Based

3Campus Switch Mgmt

You Decidethe Products

Install SolutionsIndependently

Don’t Worry About What Works With What

The Management IntranetThe Management Intranet

Preserve Freedom of Choice

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The New Approach

• Application integration—the Management Intranet

Web link integration

Web task integration

Web data integration

• Knowledge-based operations—new levels of operational efficiency

Customer network knowledge

CCO augmented knowledge

… that can be shared

Campus Switch Mgmt

UserUserDBMSDBMS ServerServer

Helpdesk, Trouble-Ticket, Event MOMHelpdesk, Trouble-Ticket, Event MOM

ApplicationApplication DesktopDesktopNetworkNetwork

Integrating Enterprise Management

Service DeviceService Device Device Device

CiscoWorks2000CiscoAssureService DeviceDevice

The Management IntranetThe Management Intranet

Campus Switch Mgmt

CIM/XMLCIM/XML

Heterogeneous Management Servers

Device ID

New Model of Integration

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Inventory

AssetView

CIM Data Exchange

CiscoWorks2000

CIM

CIM

Campus Switch Mgmt

Cisco Management Connection

Campus Switch Mgmt

NETSYS Service NETSYS Service Level ManagerLevel Manager

Voice Voice ManagerManager

CiscoWorks Blue CiscoWorks Blue MapsMaps CiscoSecureCiscoSecure

Integrates Cisco’s Own Web-Based Management Tools!

PIX FirewallPIX Firewall

Cache Cache EngineEngine

Cisco Management Connection

CiscoWorks Blue CiscoWorks Blue SNA ViewSNA View

Campus Switch Mgmt

Acme Operations Center

Help Desk

CiscoWorks

Customer Customer Application LinksApplication LinksCustomer Customer Application LinksApplication Links

Customer Customer Developed Developed ApplicationApplication

Customer Customer Developed Developed ApplicationApplication

Customer Application IntegrationEasy Addition of Homegrown Tools

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Campus Switch Mgmt

Internet

Acme Customer Network

Knowledge-Based OperationsCustomer and CCO Network Knowledge

• Integrated software update

• Integrated problem search

• Contract connection

• Case management

• Year 2000 audit

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Campus Switch Mgmt

CiscoWorks2000

• Resource Manager Essentials- Tools and services for managing Cisco routers and switches

- Internet technology for building management Intranets

- Common framework for web-based Cisco products and services

• CWSI Campus- Tools and services for managing Catalyst switches

- Network based management of switch services and traffic performance

A family of management products

Campus Switch Mgmt

Resource Manager Essentials 2.1

• Proven Internet Management Model• launched from browser

• brings up desktop and task model

• offers secured access and authorization

• integration with 3rd party tools

• Reduces Administration Tasks• software upgrades

• configuration archiving

• year 2000 compliance checking

• syslog filtering

• Efficient Back-end Processes• manages up to 3000 devices

• change agent for active updating

• task manager for 7X24

IOS Administration ToolsIOS Administration Tools

CWSI Campus 2.3 Overview

• Discovery scope: Campus• multi-threaded java discovery engine

• Cisco switches and routers

• automated topology layout

• physical layer integrity checks

• Configuration management• Vlan/Elan set-up

• graphical device configuration

• SPVC set-up

• MAC based VLAN membership set-up

• configuration error checking

• Operations management• traffic reporting and analysis

• end-station status and location reporting

• real-time device status display

Configuration & OperationsConfiguration & Operations

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Campus Switch Mgmt

CWSI-CampusApplications

Campus Management Applications

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Campus Switch Mgmt

Campus-wide DiscoveryCampus-wide Discovery

Topology Services

• Displays Cisco switches and routers

• Physical links and interface types

• Automated layout of icons

• Link configuration checks and discrepancy reports

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Campus Switch Mgmt

• Drill down application from NMS

• Common GUI device manager

• Simplifies configuration functions

• Broad product support

• Incremental device install

• Eliminates CLI management

Device Management

Monitoring and ConfigurationMonitoring and Configuration

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Campus Switch Mgmt

VLAN Configuration

Set-up of VLANS/ELANS Set-up of VLANS/ELANS

• Discovers and displays logical configurations

• Defines VLANs across switch fabric

• Intuitive drag and drop for port configurations

• Spanning tree display per VLAN

Traffic Monitoring and Analysis

• RMON/RMON 2 based– embedded RMON agents– Network Analyzer module– SwitchProbes

• Trending and historical analysis• Event Manager for reporting on exceeded

thresholds (errors, broadcasts etc.)

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Campus Switch Mgmt

Application Monitoring

• Monitor protocol and application usage

• Monitor Host and conversation matrix

• Monitor Application Response Time

Monitor the mission-critical application traffic and improve service degradation by isolating miss-configured network applications or preventing frivolous use of the network

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Campus Switch Mgmt

Isolation and Troubleshooting

• Assess availability, usage and connectivity

• Drill down statistics on LAN, WAN, Frame Relay, and ATM segments for quick problem resolution

• Extensive packet capture and decodes

Isolate root cause of availability problems as either application, protocol or equipment related by conversation and packet capture and decode

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Campus Switch Mgmt

Proactive Management

• Define alarms and monitor thresholds

• Isolate and diagnose problems before they affect the network

• Provide high network availability

Network managers can be alerted to a problem and then use the fault isolation tools and drill-down applications to track down a problem.

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Campus Switch Mgmt

Planning and Performance Tuning

• Understand normal operating conditions and trends

• Short-term and long-term historical reports

• Multiple data sources and statistical data for relevant traffic

Reporting engine provides an extensive planning tools for conducting trend analysis and to determine usage patterns over time

Traffic Performance Reports

Breakdown by VLAN(SwitchProbe)

Breakdown by Switch Port(Switch RMON Agent)

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• Autodiscovery of display Cisco ATM switches

• Easy set up of ATM virtual connections (VC)—Soft PVC/PVPs

• Real-time monitoring of ATM link and per VC statistics

• Facilitates troubleshooting though VC tracing

• OAM Ping support

• LANE performance analysis

ATM Management

Simplifies Backbone ManagementSimplifies Backbone Management

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Campus Switch Mgmt

User Tracking Application

• End node reporting table

• Automated discovery and address correlation

• Sortable on any column

• Query on any field

• Offers custom viewing templates

• Time stamp for device aging

• Builds VMPS tables

• Export utility

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Campus Switch Mgmt

User Database Contents

DatabaseDiscovery

Forwarding Tables• mac addresses• VLAN id’s• location

Switches

ARP Tables• subnets• addressesRouters

Device Names• switches• routers• end nodes

DNS Servers

CWSI 2.1

VLANVLANSalesSalesMktg.Mktg.SalesSalesOpsOps

MACMAC3ac3ac4bb4bb7bc7bc7bd7bd

SwitchSwitchwc#5wc#5wc#5wc#5wc#7wc#7wc#9wc#9

PortPort2-122-122-132-131-51-5

3-233-23

SubnetSubnetIP 24IP 24IP 27IP 27IP 24IP 24IP 25IP 25

NameNameBobBobBillBill

MaryMaryJoeJoe

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Campus Switch Mgmt

CWSI-CampusManagement Agents

Campus Management Agents and Technologies

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Campus Switch Mgmt

Campus Agent Technologies

• Industry StandardsSNMP: device get and sets

RMON, RMON2: traffic monitoring

ILMI: ATM discovery

Intelligent Agents

• Cisco ExtensionsCDP: adjacent neighbor discovery

ISL: VLAN trunking

DISL: error free ISL enablement

VTP: automated VLAN set-up

VQP: dynamic station Id

Cisco Discovery Protocol (CDP)

Automatic Network DiscoveryAutomatic Network DiscoveryDiscovery ExchangeDiscovery Exchange• IP addressIP address• Device typeDevice type• Link typeLink type• Device nameDevice name

Cisco Discovery Protocol

Cisco Discovery Protocol

Cisco Discovery Protocol

Cisco Discovery Protocol

• CDP agent polls neighbor devices

• Physical interface, IP address, chassis type exchanged

• Each device maintains “CDP” cache table

• Tables are read by management application

• Applicable across frame networks

• ILMI for ATM networks

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InterSwitch Links (ISL)

• Establishes membership through ASICs

• Eliminates look-ups and tables

• Labels each packet as received (i.e. ‘packet tagging’)

• Transports multiple VLANs across links

• Maps effectively across mixed backbones

• Protocol, end station-independent

Maintains Switch-Switch Performance Maintains Switch-Switch Performance

VLAN Tag Added

at Incoming Port

VLAN Tag Stripped by Forwarding Port

Interswitch Link (ISL) Carries

VLAN Identifier

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Campus Switch Mgmt

Virtual Trunking Protocol

ATMFabric

ISL

LANE

VLAN 1

ISL

LANE

VLAN 2

Configuration and Segmentation

• assigns virtual interfaces across backbone

• maintains, manages global mapping table

• based on layer-2 periodic advertisements

• reduces set-up time and improve reliability

• VTP pruning enhances VLAN efficiencies x

VTP pruned

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Campus Switch Mgmt

Network Monitoring with RMON

SwitchProbe

SPAN SPAN PortPort

Trunk

Per Port RMON:Per Port RMON:StatisticsStatistics

HistoryHistoryAlarmsAlarms EventsEvents

And/OrAnd/Or

SwitchProbe

LANSwitch

• Host and matrix for link, Host and matrix for link, network and application layersnetwork and application layers

• Address translationAddress translation• ISL VLAN monitoringISL VLAN monitoring

• Filter/captureFilter/capture• Protocol Protocol

DistributionDistribution• User historyUser history

Embedded Agent

Dedicated Agent

• Provides network and application monitoring

Host and matrix tables

Packet captures

Protocol decodes

Application profiles

• RMON, RMON2 compliance

• Ethernet, Fast Ethernet, FDDI, Token Ring, Frame Relay, T1, E1, T3/HSSI, E3 support

• Traffic statistics by VLAN (ISL support)

• Special tap pods for full duplex monitoring

SwitchProbes

LAN and WAN Traffic MonitorsLAN and WAN Traffic Monitors

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Campus Switch Mgmt

Catalyst 5000 Series Network Analysis Module

Dedicated traffic analysis module for any Catalyst 5000 Series Chassis

Full RMON1 and RMON2Host and Conversation tables for the Link,

Network and Application layersFilter/Capture, Protocol Distribution and

Address Mapping

Provides independent RMON/RMON2 groups for each SPAN source

NetFlow Monitor

NetFlow Data Export-to-RMON2 Proxy for a NFFC in same chassis

VLAN Monitoring for ISL & 802.1Q

Provides individual RMON/RMON2 statistics for each VLAN on a trunk link

CiscoWorks2000 Summary

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• Family of Cisco network management products

• Framework for Management Intranets

• Web tool, task and data integration

• Sophisticated device and system tools to manage Cisco network devices