Crisis Preparedness & Response. Some Thoughts on Crisis Management.
1-05 Management Thoughts
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Transcript of 1-05 Management Thoughts
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Management thoughts
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Empirical or case approachStudies experience through cases . Identifies
success and failure.Situations are all different .no attempts to
identify principles .limited values for developing management theory.
To find out the problem and to identify the steps to solve the problems and to give an appropriate solution to the problem.
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Case approach
es
Case situatio
n
success
Why ?
failure
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Managerial approachOriginal study consists of observations of chief
executives on the basis of the studyManagerial roles were identified and grouped into -- interpersonal---informational---decision roles.Activities are evidence of planning , staffing,
leading ,and controlling.Some important managerial activities are the
requirement of the managerial skills.
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Informational roleDecision rolesInterpersonal role
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Contingency or situational approachManagerial practice dependence on the
circumstances .contingency or situation recognizes the influence of given solutions on organizational behavior patterns
Managers have long realized that there is no one best way for doing things.
Difficulty in determining all relevant contingency factors and showing their relationship can be very complex.
It highlights how to face the unexpected circumstances and how to take a decision .
It highlights the cause and effect relationship.
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contingency
effectcause
situation
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Management science approach or mathematical approachManagement is seen as mathematical
processes. Concepts, symbols , and models.It expresses management as in mathematical
symbols and relationshipPreoccupation with mathematical models.It deals the techniques .
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A B C
D
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Decision theory approachIt focus on making decisions . Persons or
groups making decisions and the decision making process.
Some theorists use decision making process as to study all enterprises activities.
There is more to managing than making decisions
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Decision theory
Individual decision making
Group decision making
Information of decision
Entire area of business activities
Value decisio
n makin
g
Process of
decisionmaki
ng
Nature of organisatio
n
organizational decisio
n making
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Reengineering approachFundamental rethinking process analysis
radical redesigning dramatic results.Neglect of external environment ,possibly
ignoring customers needsNeglect of human needs ignores total.
management systems as in the management process
It highlights on the transformation of the raw materials into a finished product by using different techniques indulged in producing a product
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inputs
transfor
mation
output
OPERATIONS
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Systems approachSystems approach have broad applicability.
Systems have boundaries .but they also interact with the external environment .
Organizations are open systems.Recognizes importance of studying
interrelatedness of planning, organizing ,and controlling in an organization .
It highlights on the organizational systems to be followed in the company depending on the companies objectives and the expansion of the business.
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CEO
Director HR Director finance
Director marketing
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Group behavioral approachEmphasis on behavior people in
groups .based on sociology and social psychology.
The study of large groups is often called as organization behavior
It often integrates with management concepts ,principals, theory and techniques.
Need for closer integration with organization structure design. Staffing, planning and controlling.
Study of a group and group interactions.
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A
B
C
D
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Interpersonal behavior approachOn interpersonal behavior ,human
relation ,leadership , and motivation , based on individual psychology .
Ignores planning, organizing, and controlling .
Psychological training is not enough to become an effective manager
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focus on study
A B
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Total quality management approachDependable satisfying products and servicesConformance to quality requirementsProducts and services that is fit for use Continuous improvement attention to
detailed teamworkQuality educationFocus on consumer needs, quality products ,
and services concern for quality and cost
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A
B
C
Team work
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Management approach operational approachDraws together the
concepts ,principles ,techniques, and knowledge form the other field and management approaches .
The attempt is to develop science and theory with practical application .
Distinguishes between managerial and non managerial knowledge.
Develops classification systems built around the managerial functions of planning, organizing ,staffing , leading and controlling.
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Draw knowledge from approaches above
Integrates the approaches with science and theory in practical
Operational approach