Impacts of I.T. Ethical, Social, legal and economic impacts on I.T.
072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson...
-
Upload
james-robertson -
Category
Business
-
view
293 -
download
2
description
Transcript of 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson...
![Page 1: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/1.jpg)
1
Dr James Robertson PrEng
(Copyright 2008 : James A Robertson and Associates)
James A Robertson and AssociatesEffective Strategic Business Solutions
The essence of managing I.T. Projects on time that meet expectation
![Page 2: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/2.jpg)
2
I am passionately persuaded of the potential to use computer technology to effectively create enduring strategic value for organizations and intensely frustrated at how seldom this occurs
Positioning this presentationInformation technology can and should add value
![Page 3: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/3.jpg)
3
“This [I.T.] is an area where boards of directors will be named in stockholder suits”
"Senior management is not engaged enough in strategic information technology decisions and situations that could put the company at risk.“
"Information systems could cause the next outbreak of Enron-like corporate scandals.“
"I.T. is the next corporate disaster waiting to happen”
1.
2.
3.
4.
“Creating an IT Watchdog for the Board by Assembling an I.T. Oversight Committee” presented to the I.T. Governance and Strategy Summit by Professor Rossouw von Solms of Nelson Mandela Metropolitan University quoting Richard Nolan of Harvard Business School in Harvard Business Review
Pending disaster
![Page 4: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/4.jpg)
4
Seven years and half a billion dollars -- international chemicals company
$400 million -- multinational shoe corporation
Multinational entertainment giant -- $878 million
Major supermarket chain -- $195 million
1.
2.
3.
4.
“Creating an IT Watchdog for the Board by Assembling an I.T. Oversight Committee” by Professor Rossouw von Solms of Nelson Mandela Metropolitan University at the I T Governance and Strategy Summit
Extreme failures
![Page 5: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/5.jpg)
5
An industry characterized by failure
“19 out of 20 E.R.P. Implementations do
NOT deliver what was promised”
Duncan McLeod
![Page 6: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/6.jpg)
6
Seventy percent of I.T. investments fail TOTALLY
Another twenty percent fail to fully satisfy the original business requirement
"19 out of 20 E.R.P. implementations do not deliver "what was promised"
Ninety percent of strategic plans fail
Seventy percent of B.P.R. investments fail
"Most organisations are not making better decisions than they did five years ago."
1.
2.
3.
4.
5.
6.
McLeod
Gartner
An industry characterized by failure
![Page 7: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/7.jpg)
7
What is an engineering approach?
![Page 8: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/8.jpg)
8
What is NOT an engineering approach?
![Page 9: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/9.jpg)
9
Engineers do NOT design bridges to stand up
![Page 10: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/10.jpg)
10
They design them NOT to fall down
Engineer against failure
![Page 11: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/11.jpg)
11
Only PEOPLE effectively using technology deliver value
![Page 12: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/12.jpg)
12
Strategy
Doing the right things
Professor Malcolm McDonald
![Page 13: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/13.jpg)
13
Tactics
Doing things right
Professor Malcolm McDonald
![Page 14: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/14.jpg)
14
The relationship between strategy and tactics
Strategy -- doing the right things
Professor Malcolm McDonald
Tac
tics
--
thin
gs
rig
ht
Thrive
![Page 15: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/15.jpg)
15
The relationship between strategy and tactics
Professor Malcolm McDonald
Survive
Strategy -- doing the right things
Tac
tics
--
thin
gs
rig
ht
![Page 16: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/16.jpg)
16
The relationship between strategy and tactics
Professor Malcolm McDonald
Die
Strategy -- doing the right things
Tac
tics
--
thin
gs
rig
ht
![Page 17: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/17.jpg)
17
The relationship between strategy and tactics
Professor Malcolm McDonald
Die slowly
Die fast
Strategy -- doing the right things
Tac
tics
--
thin
gs
rig
ht
![Page 18: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/18.jpg)
18
The relationship between strategy and tactics
Professor Malcolm McDonald
SurviveDie slowly
Die fast
Thrive
Strategy -- doing the right things
Tac
tics
--
thin
gs
rig
ht
![Page 19: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/19.jpg)
19
What is strategy?
The essence of why an organization exists and how it thrives
![Page 20: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/20.jpg)
20
The time dependency of strategy
Not a forecast
Forecast
Today + n Years
?
?
?
![Page 21: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/21.jpg)
21
The time dependency of strategy
Not an objective
Objective
Today + n Years
![Page 22: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/22.jpg)
22
The time dependency of strategy
Strategic plan -- the path to competitive advantage
Today
A realistic trajectory of continuous improvement
within business constraints + n Years
![Page 23: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/23.jpg)
23
The trajectory from good to great
Gilette case study
“From Good to Great” by Jim Collins page 24
1986Hostile takeover thwarted
1991Mockler retires
1996End Study
1975Colman Mockler Appointed CEO
US$14.92
Gillette
General US Stock Market
![Page 24: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/24.jpg)
24
How to project manage I.T for success
![Page 25: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/25.jpg)
25
Establish what you do NOT know
If you do not know what you do not know then you do not know what you do not know and if you do not know what you do not know then you do not know what you do not know and then ...
![Page 26: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/26.jpg)
26
Establish a multidisciplinary team
![Page 27: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/27.jpg)
27
Manage the tension between time, cost and quality
Time Cost
Quality
Scope
![Page 28: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/28.jpg)
28
Information technology mythology (30%)
Lack of executive custody and inappropriate policies (20%)
Lack of strategic alignment (15%)
Lack of an engineering approach (12%)
Poor data engineering (10%)
People / soft issues (8%)
Technology issues (5%)
1.
2.
3.
4.
5.
6.
7.
Critical factors to manage to prevent failure
65%
Remember that technology is value inert
![Page 29: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/29.jpg)
29
The critical factors to manage to achieve success
59%
25% -- Executive Custody and Policy
18% -- Strategic Architecture
16%-- Strategic Alignment
14% -- Business Integration and Optimization
12% -- Project Schedule, Budget and Resource Management
10% -- Data Engineering and Information Management
5%-- Technology Components
1.
2.
3.
4.
5.
6.
7.
Information technology success is about people
![Page 30: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/30.jpg)
30
The critical human foundation
Business Competence (Knowledge and Experience)
Technology Competence (Knowledge and Experience)
Personality Profiles and Related Human Traits
Solution Knowledge
Solution Experience
Communication
Other Human Factors
1.
2.
3.
4.
5.
6.
7.Paradigms, culture, generations, history ...
![Page 31: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/31.jpg)
31
Diffusion of innovation -- constraint on change
![Page 32: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/32.jpg)
32
Just DO it!
![Page 33: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/33.jpg)
33
What are the (three) most important insights you gained from this presentation?
What are the (three) most important actions you propose arising from this presentation?
What is your single most significant long term goal arising from this presentation?
1.
2.
3.
Call to action
If you gain an insight into something new and do not take some action within 48 hours the chances are you never will
Justin Cohen citing Bill Gates
Write it down
![Page 34: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/34.jpg)
34
Acknowledgement and dedication
I would like to acknowledge the contributions and inputs of all my clients, associates, staff and families without whom the work on which this presentation is based would not have been possible
Particularly my father and mother, Angus and Thelma, whose love and upport for all my endeavours made it possible for me to gain this knowledge.
I also acknowledge Fiona and Ingrid for all they contributed and Sandra and Helene for their unreserved love and giving
This presentation is dedicated to The glory of the Eternal Creator who is the source and reason for our existence
Psalm 136:5 "To Him who by wisdom made the heavens, for His mercy endures forever;"
![Page 35: 072 The essence of managing I.T. Projects on time that meet expectation -- by Dr James A Robertson PrEng](https://reader034.fdocuments.in/reader034/viewer/2022051817/5485c1695806b5b8588b47f9/html5/thumbnails/35.jpg)
35
Questions?
Dr James Robertson PrEng
James A Robertson & Associates
Telephone: +27-11- 782-5997Cell: 083-251-6644 (preferred)
P O Box 4206, Randburg, 2125, South Africa
www.JamesARobertson.comemail: [email protected]
Finding the missing pieces of your I.T. and strategy puzzles