06 pm&ba dynamic duo prioritize & trace luigi pantarotto
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Preparing Preparing Preparing Preparing Prioritize Prioritize Prioritize Prioritize and Trace and Trace and Trace and Trace the Requirements the Requirements the Requirements the Requirements Luigi Pantarotto, MBA, CBAP®, PMP® SAS Business Advisory Leader MKT Solutions IIBA Italy VP Marketing & Communication 28 February 2014
description
Priorityze and Trace Requirements. In the ICT World Gartner says that Requirements Management must confront new disruptive external forces: Generation Y will make in the future the 'Buy' paradigm preferred over 'Make' and a gap in the ability of measuring, aligning and managing Business Value is emerging. Prioritization is key to focus efforts to achieve the maximum Business Value. Lessons learned are discussed and a prioritizing by consensus exercise is performed with the audience, using the Voting technique. But in a world of complex Business Solutions, Tracing is key as well, in order to trace back solutions requirements to original or new business requirements. The example is from a Marketing Business Solution, where a simple coverage matrix allows tracing back of solution requirements to different possible business requirements.
Transcript of 06 pm&ba dynamic duo prioritize & trace luigi pantarotto
PreparingPreparingPreparingPreparingPrioritize Prioritize Prioritize Prioritize and Trace and Trace and Trace and Trace the Requirementsthe Requirementsthe Requirementsthe Requirements
Luigi Pantarotto, MBA, CBAP®, PMP®
SAS Business Advisory Leader MKT Solutions
IIBA Italy VP Marketing & Communication
28 February 2014
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 2
Requirements Management must confront Requirements Management must confront Requirements Management must confront Requirements Management must confront new new new new disruptive external disruptive external disruptive external disruptive external forcesforcesforcesforces
• Future: Make vs. buy becomes buy vs. make*
“The workforce generational shift will become stronger and more *apparent as Generation Y users (people born between 1981 and 1989) demand new and different IT services and value. They will challenge old paradigms; they will turn the make-versus-buy decision into a buy-versus-make one, choosing "outside first" as the new standard in IT investment strategies.”
• Gap: Business Value measure, align & manage*
“In the next three to five years, IT and sourcing organizations have to embrace a strong business approach. They need to show IT value aligned to business metrics and manage their service providers against business outcomes. […] IT will require a much tighter alignment, collaborative mindset and mutual recognition of interdependency for success between business and IT managers and users.”
(*)Source: 2013 Strategic Road Map for Outsourcing Competencies, Gartner, 26 Jun 2013
BIZ. REQ.s
SOL.REQ.s
RequirementsRequirementsRequirementsRequirements’ ’ ’ ’ PrioritizePrioritizePrioritizePrioritize & Trace& Trace& Trace& Trace
• Prioritize Identity Card• K.A., Elements &
Techniques
• Unsuccess Stories• The ***** spider
• A ‘Make’ Solution feasible, at the end
• Exercise - Voting• Vote your Coffe Machine
• Trace Identity Card• K.A., Elements &
Techniques
• Exercise – CoverageMatrix:
• A ‘Buy’ Marketing Solution
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 3
RequirementsPrioritize
RequirementsAnalysis
• Basis for Prioritization
• Challenges
Voting(also MoSCoW
and Timeboxing/budgeting)
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 4
UnsuccessUnsuccessUnsuccessUnsuccess StoriesStoriesStoriesStories
• The ***** spider
• Unfeasibility…
… and the Swiss pusher
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 5
PRIORITIZE & TRACE REQUIREMENTS 6
UnsuccessUnsuccessUnsuccessUnsuccess Stories Stories Stories Stories –––– the ***** spiderthe ***** spiderthe ***** spiderthe ***** spider
28/02/2014
OutcomeOutcomeOutcomeOutcome: : : : painspainspainspains for the PM!for the PM!for the PM!for the PM!
UnsuccessUnsuccessUnsuccessUnsuccess Stories Stories Stories Stories –––– the ‘the ‘the ‘the ‘MakeMakeMakeMake’ ’ ’ ’ solutionsolutionsolutionsolutionfor the for the for the for the SwissSwissSwissSwiss smokesmokesmokesmoke ‘pusher’‘pusher’‘pusher’‘pusher’
• Context
• Project Manager in charge of Business Analysis & technical SME
• Project Manager leading at the same time a ‘near-shore’ prototyping team
• Big $$$ customer!
• Challenges
• ‘We are the best’ company culture
• Biz. req.s getting more and more complex
• Very powerful legal department
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 7
OutcomeOutcomeOutcomeOutcome: : : : arrivalarrivalarrivalarrival of a real BA!of a real BA!of a real BA!of a real BA!
ExerciseExerciseExerciseExercise ---- vote vote vote vote youryouryouryour CoffeeCoffeeCoffeeCoffee MachineMachineMachineMachinetop top top top prioritypriorityprioritypriority innovative innovative innovative innovative killingkillingkillingkilling requirementrequirementrequirementrequirement
1. George Clooney as testimonial
2. Different capsules business vs family
3. Wooden 100% recyclable frame
4. Low cost – high volume manufacture
5. Metal V shaped capsule anti contamination
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 8
RequirementsTrace
RequirementsManagement & Communication
• Relationship
• Impact Analysis
• Config. Mgmt. System
CoverageMatrix
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 9
ExerciseExerciseExerciseExercise –––– trace Marketing trace Marketing trace Marketing trace Marketing Solution Solution Solution Solution ReqsReqsReqsReqsback to Business back to Business back to Business back to Business RequirementsRequirementsRequirementsRequirements
• Business Requirements
1. Make more campaigns
2. Increase campaign redemption
3. Measure campaign ROI
4. Maximise overall results respecting my Contact Policy
• Solution Requirements
a) Customer DB
b) Campaign Studio
c) Data mining
d) Marketing Optimization
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KeyKeyKeyKey MessagesMessagesMessagesMessages• Prioritize Requirements
1. Less is More
2. Challenge the Business: spiders bite!
3. Challenge the Technical SME: unfeasibility does not exist!
• Trace Requirements
1. It’s a ‘secret weapon’ against the bad change
2. Keep the Biz. engaged!
3. Always be covered, with the right cover!
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«Prioritizing, to select which requirements
the analysis & implementation effort will
focus most is challenging, but the effort
on the project value is tremendous»*
«Tracing is the ‘red-thread’ connecting
requirements, fundamental because it
guarantees that the project will
implement only the requirements that
provide value to the organization»*
Source: Mastering the Project Requirements, Access How Good you Are, M. Maritato, 2013
Contacts
Luigi Pantarotto
• LinkedIn: it.linkedin.com/in/lpantarotto/
• www.italy.iiba.org
28/02/2014 PRIORITIZE & TRACE REQUIREMENTS 12
Business
Analysis
Planning &
Monitoring Elicitation
Requirements
Management &
Communication
Enterprise
Analysis
Requirements
Analysis
Solution
Assessment &
Validation
� Plan BA
Approach
� Conduct
Stakeholder
Analysis
� Plan BA Activities
� Plan BA
Communication
� Plan
Requirements
Management
Process
� Manage BA
Performance
� Prepare for
Elicitation
� Conduct
Elicitation
Activity
� Document
Elicitation
Results
� Confirm
Elicitation
Results
� Manage Solution
Scope &
Requirements
� Manage
Requirements
Traceability
� Maintain
Requirements for
Re-use
� Prepare
Requirements
Package
� Communicate
Requirements
� Define
Business
Need
� Assess
Capability
Gaps
� Determine
Solution
Approach
� Define
Solution
Scope
� Define
Business Case
� Prioritize
Requirements
� Organize
Requirements
� Specify and Model
Requirements
� Determine
Assumptions &
Constraints
� Verify
Requirements
� Validate
Requirements
� Assess Proposed
Solution
� Allocate
Requirements
� Assess
Organizational
Readiness
� Define Transition
Requirements
� Validate Solution
� Evaluate Solution
Performance
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Business Analysis knowledge areas’ tasks
IIB
A®
Bu
sin
ess
An
aly
sis
Bo
dy
of
Kn
ow
led
ge (
BA
BO
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