050901CS40040_974020
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Amit Bhatia Email: [email protected] Brief Overview Management graduate with an overall experience of nearly 14 years in Global Service Delivery across US, urope, !apan, "hina and South #sian countries handling $%%& people' (ast )& years in large "ustomer engagement * management, Deal structuring with sales, Delivery executio, Assessmets across Spend Management, Data +arehousing and usiness -ntelligence .utsourcing processes' +or/ed with some of the largest customers globally across industries and verticals' xposure to handling large usiness 0rocess e2engineering and enterprise systems implementation engagements across large customer accounts earlier' 0resently wor/ing as Senior #ssociate Director with #riba 3Spend Management company ' South #sia regional head for #riba software implementations since !uly %5 o (ed the strategic revival of the #riba6s south #sia6s software business' 7he business has turned around into a profitable venture' o "ustomer satisfaction index has gone up by 8%9 in an year6s time' o nsured :ero attrition where as the attrition earlier was running at ;8%9' o Managing an independent 0<( with a team of senior managers, directors across entire South #sia region' o (eading strategic large si:ed accounts * deals in implementations, support and 0re2sales across large customers in -ndia, Singapore, 7hailand and Malaysia o +or/ing on "onsulting assignments with them to deliver solutions 3technology based around "ontracts, sourcing, procurement and 0ayables, that would enable cost savings 3basically referred to as spend management ' 7o collaborate with sourcing consultants to enable the same' ' Spent 4'8 years with Genpact 3erstwhile G "apital -nternational Services , Gurgaon as Global Service Delivery (eader, 3#ssistant =ice 0resident from Mar $%%> 2 !un $%%5' ?andled a team of $%%& people on a revenue of 1% MM Dollars' o "redited with setting up the usiness -ntelligence * Data +arehousing practice from scratch at G "apital -nternational services' o -n a period of @our years the practice grew to 1% MM dollars and $8% resources' o +on Diamond award from the ". for bringing down attrition from 4%9 to A1%9 in one year time o Distinction of being instrumental in winning the 1 st three non2G customer for Genpact6s software services' o ?andling large G and Global accounts such as Ge Money, "ommercial @inance, Buifax, C7rade, issan to name a few' o +as (eading the business intelligence practice and developed it on ?yperion, usiness .bEects, -nformatica, "ognos and Datastage
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Transcript of 050901CS40040_974020
Amit Bhatia
Email: [email protected] Overview Management graduate with an overall experience of nearly 14 years in Global Service Delivery across US, Europe, Japan, China and South Asian countries handling 200+ people.
Last 6+ years in large Customer engagement / management, Deal structuring with sales, Delivery execution, Assessments across Spend Management, Data Warehousing and Business Intelligence Outsourcing processes.
Worked with some of the largest customers globally across industries and verticals.
Exposure to handling large Business Process Re-engineering and enterprise systems implementation engagements across large customer accounts earlier.
Presently working as Senior Associate Director with Ariba (Spend Management company) . South Asia regional head for Ariba software implementations since July 07 Led the strategic revival of the Aribas south Asias software business. The business has turned around into a profitable venture. Customer satisfaction index has gone up by 50% in an years time. Ensured zero attrition where as the attrition earlier was running at >50%. Managing an independent P&L with a team of senior managers, directors across entire South Asia region. Leading strategic large sized accounts / deals in implementations, support and Pre-sales across large customers in India, Singapore, Thailand and Malaysia Working on Consulting assignments with them to deliver solutions (technology based) around Contracts, sourcing, procurement and Payables, that would enable cost savings (basically referred to as spend management). To collaborate with sourcing consultants to enable the same. . Spent 4.5 years with Genpact (erstwhile GE Capital International Services), Gurgaon as Global Service Delivery Leader, (Assistant Vice President) from Mar 2003 - Jun 2007. Handled a team of 200+ people on a revenue of 10 MM Dollars.
Credited with setting up the Business Intelligence / Data Warehousing practice from scratch at GE Capital International services. In a period of Four years the practice grew to 10 MM dollars and 250 resources. Won Diamond award from the CEO for bringing down attrition from 40% to
