05 Project Planning - Risk Management

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    Principles of Project Management

    Hisham Rafik,MBA, PMPPresented By:

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    Principles of Project Management 2 Knowledge 2008

    Course Outline1. Project Management Framework

    2. Project Initiation3. Project Planning - Scope Definition

    4. Project Planning - Schedule Development5. Project Planning - Risk Management6. Project Planning - Budgeting

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    Principles of Project Management 3 Knowledge 2008

    Section 5

    Managing Risk in projects

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    Principles of Project Management 4 Knowledge 2008

    Project Planning Process

    Scope Definition

    Schedule Development

    Risk Management Plan

    BudgetingPlan Compilation and Approvals

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    Principles of Project Management 5 Knowledge 2008

    Risk = An uncertain event or condition that, if it

    occurs, has a Positive or Negative effect on aproject objective

    The severity of any risk can be defined in terms oftwo parameters:

    Likelihood (Probability): The extent to whichthe risk effects are likely to occur.Impact (Consequence): The effect that a risk

    will have on the project if it occurs.

    Risk defined

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    Principles of Project Management 6 Knowledge 2008

    Is the systematic process of Identifying, Analyzing,

    and Responding to project risks

    Maximizing the probability and consequences of

    positive events (Opportunities ) to ProjectObjectives

    AND

    Minimizing the probability and consequences of

    adverse events ( Threats ) to Project Objectives

    Project risk management

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    Principles of Project Management 7 Knowledge 2008

    Project Risk Management Processes

    11.3

    QualitativeRisk Analysis

    11.4QuantitativeRisk Analysis

    11.2Risk Identification

    11.5Risk ResponsePlanning

    Planning Controlling

    11.6Risk Monitoring& Control

    11.1Risk ManagementPlanning

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    Principles of Project Management 8 Knowledge 2008

    11.1. Risk Management PlanningThe process of deciding how to approachand conduct the risk management activitiesfor a project

    Should be completed early during projectplanning

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    Principles of Project Management 9 Knowledge 2008

    Risk Management Planning

    Inputs1. Enterprise

    environmental

    factors2. Organizations

    process assets

    3. Project scope

    statement

    4. Project

    management plan

    Tools &Techniques

    1. Planned meetings

    & analysis

    Outputs1. Risk Management

    Plan

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    Principles of Project Management 10 Knowledge 2008

    Risk Management PlanningDescribes how risk identification, qualitative

    and quantitative analysis, response planning,monitoring, and control will be structured and

    performed during the project life cycle

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    Principles of Project Management 11 Knowledge 2008

    Risk Management PlanMethodology

    Approaches, tools, and data sources that might be used to perform risk management

    Roles & ResponsibilitiesLead and support roles for each type of action in the plan

    Budgeting:Established budget for Risk Management

    TimingWhen and how often risk management process will be performed

    Definitions of risk probability & impact

    Reporting FormatsDescribes contents and format of Risk Response Plan

    Tracking

    Describes how risk activities will be recorded for current project and lessons learned

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    Principles of Project Management 12 Knowledge 2008

    11.2. Risk IdentificationInvolves determining which risk events might affect

    the project and documenting their characteristics.

    Everyone should be involved in risk identification

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    Principles of Project Management 13 Knowledge 2008

    Risk Identification

    Inputs Enterprise

    environmental factors

    Organizationsprocess assets

    Project scope

    statement Risk Management Plan

    Project management

    plan

    Tools & Techniques1. Documentation reviews

    2. Information-gathering

    techniques3. Checklists analysis

    4. Assumptions analysis

    5. Diagramming technique

    Outputs1. Risks register

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    Principles of Project Management 14 Knowledge 2008

    Risk Identification Tools &

    Techniques: Information-Gathering TechniquesThe Company Experience

    Lessons LearnedPersonal experience

    PM and project teamInterviews with:

    Project managers in and out of theorganizationExperts: Technological, regional

    Delphi techniqueCollect and manipulate inputs fromexperts located in different places

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    Principles of Project Management 15 Knowledge 2008

    Risk Identification Tools &

    Techniques: Information-Gathering TechniquesBrain Storming sessions

    PM, team and stakeholdersThe most frequently used

    SWOT Analysis

    (WT) Mitigation(ST) stabilityThreats (T)

    (WO) Cooperate(SO) GrowthOpportunities (O)

    Weaknesses (W)Strengths (S)External factors

    Internal Factors

    Ri k Id ifi i

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    Principles of Project Management 16 Knowledge 2008

    Risk Identification

    More Tools & TechniquesChecklists analysis

    Sample of high level risks (or risk areas) based on historical

    information and knowledge that has been accumulated fromprevious similar projects.Actual risks should be more specific and clear

    Assumptions analysisBased on a set of Hypotheses, Scenarios and Assumptions.What assumptions have been made and if they are valid

    Diagramming techniqueCause and effect diagramSystem or process flow charts.

    Influences diagram

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    Principles of Project Management 17 Knowledge 2008

    Risk SourcesSchedule

    Tasks on the critical/near-critical path

    Optimistically estimated tasksTasks reliant on external dependenciesResources

    Tasks with one individual working alone or many people

    Tasks using scarce resources or Under-skilled peopleIllness and turnover

    BudgetUncertainty of fundsShifts in budget prioritiesUncertain resource costs

    ScopeUncertainty of new product developmentDynamics of customer requirements

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    Principles of Project Management 18 Knowledge 2008

    Risk Sources (another view)INTERNAL

    FinancialResearch andDevelopmentProductionHuman ResourcesAdministrative

    Strategic Preference

    EXTERNAL

    EconomicalCompetition

    Social/Cultural

    RegulatoryPolitical

    Project Risk Management

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    Principles of Project Management 19 Knowledge 2008

    Risk registerList of identified riskList of potential responses

    Root causes of riskUpdated risk categories (for use of future

    projects)

    Project Risk Management

    Risk Identification, Outputs

    11 3/4 Qualitative and

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    Principles of Project Management 20 Knowledge 2008

    Method for prioritizing the identified risks for

    further actions.

    The process of assessing the impact and

    likelihood of identified risks.

    Should be revised during the project life cycle.

    11.3/4. Qualitative and

    Quantitative Risk Analysis

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    Principles of Project Management 21 Knowledge 2008

    Inputs

    1. Organizationsprocess assets

    2. Project scope

    statement3. Risk Management

    Plan

    4. Risk register

    Tools & Techniques1. Risk probability &

    impact assessment

    2. Probability & impact

    matrix

    3. Risk data quality

    assessment4. Risk categorization

    5. Risk urgency

    assessment

    Outputs1. Risk register

    (updated)

    Qualitative Risk Analysis

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    Principles of Project Management 22 Knowledge 2008

    Qualitative Risk Analysis - Example

    Vendor does not ship order

    Vendors ships more thanordered

    Vendor order is incomplete or

    misses critical parts

    Vendor Ships early

    Risk Event

    HL

    LL

    HH

    LM

    ImpactProbability

    Pl tti g Ri k E t th

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    Principles of Project Management 23 Knowledge 2008

    Plotting Risk Events on the

    Risk Event Matrix

    Risk Probability

    Risk Impact

    L M H

    L

    H

    M

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    Principles of Project Management 24 Knowledge 2008

    Risk register (updates)

    Relative ranking or priority list of project risks.

    Risks grouped by categories.

    List of risks requiring response in the near-term.

    List of risks for additional analysis and response.

    Watch lists of low priority risks (residual risks).

    Trends in qualitative risk analysis results.

    Qualitative Risk Analysis, Outputs

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    Principles of Project Management 25 Knowledge 2008

    Quantifying project riskImpact

    value $$

    Total risk value

    Risk event

    $

    Risk value

    $$

    Prob.

    %

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    Principles of Project Management 27 Knowledge 2008

    Inputs1. Riskmanagement

    plan2. Risk register

    Tools & Techniques1. Strategies for negative

    risk or threats

    2. Strategies for positive

    risk or opportunities3. Strategies for both

    threats and opportunities

    4. Contingent responsestrategy

    Outputs1. Risk management

    plan

    2. Risk register

    3. Risk-related

    Contractual

    agreements

    Risk Response Planning

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    Principles of Project Management 28 Knowledge 2008

    Risk Response Planning Tools & Tech.Strategies for Negative risks (Threats)

    Avoidance

    MitigationTransferAcceptance (valid for threats and opportunities)

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    Principles of Project Management 29 Knowledge 2008

    Response Strategies for ThreatsAvoidance :

    Risk preventionChanging the plan to eliminate a risk by avoiding thecause/source of risk

    Protect project from impact of riskExamples:

    Change the implementation strategy

    Do it ourselves (do not subcontract)Reduce scope to avoid high risk deliverablesAdopt a familiar technology or product

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    Principles of Project Management 30 Knowledge 2008

    Response Strategies for ThreatsMitigation

    Seeks to reduce the impact or probability of the riskevent to an acceptable thresholdBe proactive: Take early actions to reduce

    impact/probability and dont wait until the risk hits yourprojectExamples:

    Staging - More testing - PrototypeRedundancy planningUse more qualified resources

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    Principles of Project Management 31 Knowledge 2008

    Response Strategies for ThreatsTransfer

    Shift responsibility of risk consequence to another partyDoes NOT eliminate riskMost effective in dealing with financial exposure

    Examples:Buy/subcontract: move liabilitiesSelecting type of Procurement contracts: Fixed PriceInsurance: liabilities + bonds + Warranties

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    Principles of Project Management 32 Knowledge 2008

    AcceptanceUsed when it is not possible to change project plan orunable to use other risk response strategy (i.e. when it is notpossible to avoid/mitigate/transfer a risk)Active Acceptance

    Develop a contingency plan to execute if the risk occurContingency plan = be ready with Plan B

    Passive AcceptanceDeal with the risks as they occur = No Plan B prepared

    Contingency allowance/ reserveEstablished amount of reserve (e.g.: time and/or money) toaccount for the identified known risks that couldn't beavoided, mitigated or transferredAmount is decided based on probability and impact

    Response Strategies for Threats

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    Principles of Project Management 34 Knowledge 2008

    Outputs of Risk Management1. Risk response plan

    List of critical risks and the plan towards them

    Budget required to mitigate/transfer/avoidContingency plans and the needed contingency reserve

    2. List of residual risksThose neglected risks will be reviewed throughout theproject execution (in case impact/probability increases)

    3. Secondary risksThose new risks that arise from implementing a riskresponse.They should be revisited and re-incorporated in the risk

    response plan

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    Principles of Project Management 35 Knowledge 2008

    Risk Response Plan (process output)Riskresponse

    cost

    Riskvalue Risk Response

    Early WarningSignsProb.

    ImpactRisk event

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    Principles of Project Management 36 Knowledge 2008

    Risk reservesContingency ReserveKnown unknowns expectable risks

    Accounts for:Amounts dedicated for contingency plans identified in the riskmanagement processResidual risks that we decided to put aside when developing the

    risk management plan

    Management ReserveUnknown Unknowns un-expectable risksAccounts for items that we did not or could not identify in the riskmanagement process

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    Principles of Project Management 37 Knowledge 2008

    Risk register (updates)Identified RiskRisk ownerResults from qualitative and quantitative riskanalysis processes

    Agreed responseSpecific action to implement the chosen responsestrategy

    Residual and secondary riskBudget and time of responsesContingency plan and triggers

    Risk Response Planning, Outputs

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    Principles of Project Management 38 Knowledge 2008

    Risk Management: SummaryProcess: Identification, Assessment, ResponseDevelopment and ControlRisk Sources: Internal and externalRisk Event Plotting; Risk Matrix

    Threat Responses: Avoid, Mitigate, Transfer andAcceptContingency Planning

    Risk planning Outputs Risk Response Plan + listof residual risks + secondary risks