04 Raison DEtre Presentation ITB Wellness Forum 2013

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    General Criteria for Spa and Wellness HotelsEssentials and operating requirements for planning spa areas and

    the differences between Europe, Asia & the USA.

    Annika Jackson

    Managing Director

    Raison d Etreraisondetrespas.com

    http://www.raisondetrespas.com/http://www.raisondetrespas.com/
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    IT ALLSTARTED

    WITH

    SONEVA FUSHI, MALDIVES

    LATER SIX SENSES

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    ANOTHER FIVEMALDIVIANSPAS

    HILTON RANGALI

    MALDIVES FIRST OVER WATER SPA

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    THEN CAMEAMAN

    Amanpuri opened in2001, then another 15spas

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    TAJ JIVASPAS

    Created the Taj JivaGrande brand and builtthe Taj spa division.

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    ANOTHER 100PROJECTS IN 60

    DIFFERENTCOUNTRIES

    Four Seasons - Doha

    Atlantis the Palm - DubaiCapella Auriga Spa - Singapore

    Taj Jiva Wellington Mews Club - Mumbai

    One & Only St. Geran - Mauritius

    Orient Express Nazarenas - Peru

    Cascades Spa - Egypt

    LivNordic Spa - Stockholm

    The Seari - IndiaKempinski the Spa - Bangkok

    Amangani - USA

    Four Seasons Bosphorous - Turkey

    Anassa - Cyprus

    And many more..

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    ANOTHER CLAIMTO FAME

    #1 in Travel + Leisure Worlds Best Awards

    Destination Spa 2007 & 2009

    http://miiamo.com/
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    http://enchantmentresort.com/
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    EUROPE / ASIA / USA

    Spa differences

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    EUROPE ASIA USA

    NAKEDCLINICSBATHING

    KURINDIVIDUALKNEIPPACTIVE

    LUXURY

    CLOTHEDASHRAMSMEDITATION

    SPIRITUALITYINDIVIDUALNATUREMALLS

    BRAND

    VERY CLOTHEDBOOT CAMPMEDITATION

    SPIRITUALITYCOMMUNITYNATURENEW & BEST

    ULTRA LUX HIP

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    EUROPE

    LanserhofViva Myer Clinic

    Nordic Spa & Fitness Liv Nordic

    Caudalie Spa

    ASIENChivaSom

    Jiva Spas

    Kamalya

    Ananda

    Six Senses

    USMiraval

    Mii amo

    Spa Montage

    Equinox Spa

    WELL KNOWN EXAMPLES

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    Hotels worldwide are increasingly finding that spascan drive Guest bookings, with nearly half of the

    respondents in a 2012 global survey stating that the

    existence of a spa is an important factor inselecting a hotel.

    Blue Paper: Emerging Global Spa Trends, Hilton Hotels & Resorts

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    TRAVEL TRENDS

    Europe

    The fast-growing affluent and middle classes of BRIC countriescan find a wider selection of their favourite foreign brands andcheaper prices in Europe due to high import taxes back home.

    Asia

    Luxury car brands are leveraging the popularity of luxury brands

    across Asia and making inroads in the hotel sector.

    USA

    Despite weak economic recovery, the US is expected to

    continue to experience growth in domestic and internationaldemand for travel.

    WTM Global Travel Trends report 2102, Euromonitor download at www.gsws.org/resources

    http://www.gsws.org/resourceshttp://www.gsws.org/resources
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    EUROPE / ASIA / USA

    Spa case

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    EXAMPLE

    150 ROOMS2 000 m2SPA

    WELLNESS GUESTS

    .

    LivNordic Spa, Grand Htel Stockholm

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    FOCUS

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    SPA

    Decent

    retail

    400m2

    wet area

    Practical

    treatment

    rooms

    Fitness

    Medium

    LivNordic at Grand Htel Stockholm

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    OPS

    Vacation

    Rules &

    regulations

    Labor laws

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    FOCUS

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    SPA

    Small

    retail

    150m2

    wet area

    Outdoor

    treatment

    rooms

    Fitness

    small

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    OPS

    6 day

    workweek

    Network is

    key

    Loyalty

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    FOCUS

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    SPA

    Big retail

    space

    Luxurious(separate)

    wet areasLarge

    treatmentrooms

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    OPSLimitedvacation

    Insurance

    Costs High

    Few (butgrowing)

    labor lawsNetwork

    is key

    Fairness

    and

    Equality

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    FINANCIAL

    Europe Staff Costs 50-60%

    Cost of Sales 10-15%

    GOP 20%

    Avg. Investment per m2 = 3K-7K

    Asia

    Staff Cost 10-30%

    Cost of Sales 10-15%

    Avg. Investment per m2 = 500-5K

    USA

    Staff Cost 30 45%

    Cost of Sales 10-20%

    GOP 25-35%

    Avg.Investment per m2 = 2K-4K

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    CONCLUSION

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    You cannot cook European, Asian orAmerican food with the sameingridients...for Spas the facilities youbuild will have similar features,however, they will differ in myriads ofways.....Tailor your spa and wellnesscenter to the people you serve this is

    why We the experts exist and lovewhat we do

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    The most important factor to take intoconsideration is not WHERE your spa islocated but WHO will come.

    Understanding your target market,communicating to them through a clearconcept, will ultimately decide your

    design.

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    THANK YOU