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BSNL User Guide

Copyright (c) 2012. All rights reserved.

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(c) Carizen Software (P) Ltd. 2012

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Table of Contents

Introduction 1

Affected BSNL users 2

Pre-requisites - Dynamic IP 4

Configuration - Concepts 5

Configuration - Microsoft Outlook - No Static IP 6

Configuration - Microsoft Outlook - Static IP 11

Configuration - Microsoft Live Mail - No Static IP 16

Configuration - Microsoft Live Mail - Static IP 20

Configuration - Thunderbird - No Static IP 23

Configuration - Thunderbird - Static IP 25

Configuration - Lotus Notes Client - No Static IP 27

Configuration - Lotus Notes Client - Static IP 29

Configuration - Email Servers - Static IP 31

Index a

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1Introduction

BSNL is the India's largest Broadband provider with more than 8 million clients. Due to its large size, there is always a small

percentage of PC's/users who connect to BSNL network and misuse by sending SPAM. Though the percentage of such

users is small, these users send large volume of SPAM emails and affect the service for genuine users.

To protect genuine users from such SPAMmers and also to increase the reliability and performance of BSNL connectivity

BSNL is implementing an Anti SPAM mechanism for all its connectivity users. This will require some of the clients to make

some configuration changes. This document gives details on which BSNL users need to change configuration and how to

change them.

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2Affected BSNL users

BSNL has an Anti SPAM solution that will intercept SMTP traffic and block out SPAM. This requires that all users who send

out emails using any SMTP email client (like Outlook, Outlook Express, Thunderbird) reconfigure their clients. You can use

the tables below to find out if you will need to reconfigure your Email clients

1. Users who will needto reconfigure their Email clients

Description Yes/No

Are you using any of following client to send emails?

1. Microsoft Outlook

2. Microsoft Windows Live / Outlook Express

3. Thunderbird

4. SMTP Email client

When you send emails, does the email remain in your Outboxand not go out?

If you answered Yesto any of the above, you will need to change the configuration in your Email client. You may proceed to

the next sections on how to do the same.

2. Users who do not needto change their Configuration

Description Yes/No

Do you send emails only using Internet browser like the following:

1. Internet Explorer

2. Google Chrome

3. Mozilla Firefox

4. Apple Safari

Do you use your BSNL connection only for browsing?

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You only use a Free Email ID like

@yahoo.com

@gmail.com

@rediffmail.com

@sify.com

@mtnl.net.in

@bsnl.in

@dataone.in

@live.com

@hotmail.com

and you send emails only using a browser.

If you answered Yesto any of the above, this change will not affect you and you do not need to change any configuration.

The move by BSNL will no affect you.

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3Pre-requisites - Dynamic IP

Prior to changing the configuration, you will need to obtain certain information from BSNL if your plan involves dynamic IP

addresses. All BSNL connectivity is classified into two different categories. Those users who get Dynamic IP addresses and

those users who get Static IP addresses.

If your connection has a Static IP address, you do not need to do anything further and you can proceed to making changes

in actual configuration.

If your connection has a Dynamic IP address, or if you are not sure what category you belong to, please follow the

instructions below.

1. If you are a Broadband customer, register for the Free email account provided by BSNL. Depending on your Broadbandtype, you will either get a @dataone.in(or) @bsnl.inEmail address.

2. If you need any help in obtaining the above, please contact

Your local telephone exchange Broadband JTO, or

BSNL Call Center using 1504

3. Once you have the Email address, confirm that you are able to login by logging into

mail.bsnl.in (for @bsnl.in Email addresses), or

www.dataone.in (for @dataone.in address)

Now you are ready to configure the Email clients.

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4Configuration - Concepts

In this document, we will give instructions for some popular email clients. We will also explain the configuration conceptually

so that BSNL users can configure other email clients. The concept is to send emails through the BSNL Anti SPAM server.

For sending the same, following details should be used

1. For users with Static IP connectivity

Parameter Value

Outgoing SMTP Server / Relay Server assmtp.bsnl.in

Outgoing SMTP Port Number 587

Use SSL No

Outgoing Server requires authentication No

2. For users without Static IP connectivity

Parameter Value

Outgoing SMTP Server / Relay server assmtp.bsnl.in

Outgoing SMTP Port Number 587

Use SSL No

Outgoing Server requires SMTP Authentication Yes

SMTP Authentication user name Email ID obtained from BSNL e.g., [email protected] (or)[email protected]

SMTP Authentication password Password for Email ID obtained from BSNL

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5Configuration - Microsoft Outlook - NoStatic IP

If you are using BSNL connection without Static IP and Microsoft Outlook to send out emails, you will need to make the

following changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done.

If you have configured multiple email accounts, you will need to do the below for each account.

1. Open up Microsoft Outlook and click on Filemenu. That will bring up the following screen.

2. Click on Account Settingsand that will bring up the following dialog

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3. In the above dialog, double click on he account (as indicated by Red Oval). That will bring up the following dialog.

4. In the above dialog, in the Outgoing mail server (SMTP)edit box (indicated by Red Oval in above page), enter value as

assmtp.bsnl.in.

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4. Click on the More Settingsbutton (indicated by Red Oval above). That will bring up the following dialog.

5. In he above dialog, click on Outgoing Servertab. That will bring up the following dialog.

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6. In the above dialog

1. Check the My outgoing server (SMTP) requires authentication box (as indicated by Red Oval)

2. Click on Log on using(indicated by Green Oval)

3. Enter your @dataone.in (or) @bsnl.in Email address in User Nameedit field.

4. Enter the above account's password in Passwordedit field (indicated by Blue Oval)

5. Check the Remember Passwordbox (as indicated by Yellow Oval).

7. In the dialog above, click on Advancedtab (indicated by Red Oval). That will bring up following dialog.

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8. In the above dialog in the edit field for Outgoing server (SMTP)(indicated by Red Oval), enter 587.

9. Click on OKand close all the dialogs.

10. Now you are all set to send out emails using BSNL network.

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6Configuration - Microsoft Outlook -Static IP

If you are using BSNL connection with Static IP and Microsoft Outlook to send out emails, you will need to make the



1. Open up Microsoft Outlook and click on Filemenu. That will bring up the following screen.

2. Click on Account Settingsand that will bring up the following dialog

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3. In the above dialog, double click on he account (as indicated by Red Oval). That will bring up the following dialog.

4. In the above dialog, in the Outgoing mail server (SMTP)edit box (indicated by Red Oval in above page), enter value as

assmtp.bsnl.in.

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4. Click on the More Settingsbutton (indicated by Red Oval above). That will bring up the following dialog.

5. In he above dialog, click on Outgoing Servertab. That will bring up the following dialog.

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1. Uncheck the My outgoing server (SMTP) requires authentication box (as indicated by Red Oval)


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8. In the above dialog in the edit field for Outgoing server (SMTP)(indicated by Red Oval), enter 587.



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7Configuration - Microsoft Live Mail -No Static IP

If you are using BSNL connection without Static IP and Microsoft Live Mail to send out emails, you will need to make the



1. Open up Microsoft Live Mail and right click on configured account (as indicated in Red).

2. That will bring up the following menu.

3. Click on Properties(as indicated by Red Oval above) and that will bring up the following dialog

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3. In the above dialog, click on Serverstab (indicated by Red Oval). That will bring up the following dialog.

4. In the above dialog,

1. In the Outgoing mail server (SMTP)edit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.

2. Check My server requires authenticationbox (indicated by Blue Oval).3. Click on Settingsbutton (indicated by Green Oval)

4. That will bring up following dialog.

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4. In the above dialog:

1. Click on Log on using(indicated by Red Oval)

2. Enter your @dataone.in (or) @bsnl.in Email address in Account Nameedit field (indicated by Blue Oval)

3. Enter the above account's password in Passwordedit field (indicated by Green Oval)

4. Check the Remember Passwordbox (as indicated by Yellow Oval).

5. Click on OKto close the dialog


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8. In the above dialog in the edit field for Outgoing mail (SMTP)(indicated by Red Oval), enter 587.



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8Configuration - Microsoft Live Mail -Static IP

If you are using BSNL connection with Static IP and Microsoft Live Mail to send out emails, you will need to make the



1. Open up Microsoft Live Mail and right click on configured account (as indicated in Red).

2. That will bring up the following menu.

3. Click on Properties(as indicated by Red Oval above) and that will bring up the following dialog

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3. In the above dialog, click on Serverstab (indicated by Red Oval). That will bring up the following dialog.


1. In the Outgoing mail server (SMTP)edit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.

2. Uncheck My server requires authenticationbox (indicated by Blue Oval).

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8. In the above dialog in the edit field for Outgoing mail (SMTP)(indicated by Red Oval), enter 587.



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9Configuration - Thunderbird - NoStatic IP

If you are using BSNL connection without Static IP and Thunderbird to send out emails, you will need to make the following

changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done. If you

have configured multiple email accounts, you will need to do the below for each account.

1. Open up Thunderbird, click on Tools-> Account Settingsmenu. That will bring up the following dialog.

2. Click on Outgoing Server (SMTP)(indicated by Red Oval). That will bring up the following dialog.

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3. Click on Edit(as indicated by Red Oval above) and that will bring up the following dialog


1. In the Server Nameedit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.

2. In Portedit box (indicated by Blue Oval), enter value as 587.

3. Enter your @dataone.in (or) @bsnl.in Email address in User Nameedit field (indicated by Green Oval)



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10Configuration - Thunderbird - StaticIP

If you are using BSNL connection with Static IP and Thunderbird to send out emails, you will need to make the following

changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done. If you

have configured multiple email accounts, you will need to do the below for each account.

1. Open up Thunderbird, click on Tools-> Account Settingsmenu. That will bring up the following dialog.

2. Click on Outgoing Server (SMTP)(indicated by Red Oval). That will bring up the following dialog.

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3. Click on Edit(as indicated by Red Oval above) and that will bring up the following dialog


1. In the Server Nameedit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.

2. In Portedit box (indicated by Blue Oval), enter value as 587.

3. Select No authenticationin Authentication methodlist box (indicated by Green Oval)



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11Configuration - Lotus Notes Client -No Static IP

If you are using BSNL connection without Static IP and Lotus Notes Client to send out emails, you will need to make the



1. Open up Lotus Notes Client, click on File-> Preferencesmenu. That will bring up the following dialog.


1. Click on Accounts(indicated by Red Oval) and select the pane.

2. Click on Outgoing Internet mail(indicated by Blue Oval) item.

3. Click on Edit Account(indicated by Green Oval) button.

4. That will bring up the following dialog

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1. In the Serveredit field (indicated by Red Oval), enter assmtp.bsnl.in

2. In the Nameedit field (indicated by Blue Oval), enter your full BSNL email address.

3. In the Passwordedit field (indicated by Green Oval), enter BSNL email password.

4. Click on Advanced properties(indicated by Black Oval).

5. In the Port numberedit field (indicated by Yellow Oval), enter 587.



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12Configuration - Lotus Notes Client -Static IP

If you are using BSNL connection with Static IP and Lotus Notes Client to send out emails, you will need to make the



1. Open up Lotus Notes Client, click on File-> Preferencesmenu. That will bring up the following dialog.


1. Click on Accounts(indicated by Red Oval) and select the pane.

2. Click on Outgoing Internet mail(indicated by Blue Oval) item.

3. Click on Edit Account(indicated by Green Oval) button.

4. That will bring up the following dialog

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1. In the Serveredit field (indicated by Red Oval), enter assmtp.bsnl.in

2. Click on Advanced properties(indicated by Green Oval).

3. In the Port numberedit field (indicated by Blue Oval), enter 587.



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13Configuration - Email Servers - StaticIP

With a static IP from BSNL, it is possible to run email servers. Since port 25 is blocked, BSNL clients will have to change

their email server configuration so that emails are relayed out through assmtp.bsnl.in(BSNL Anti SPAM server), using port

587. In this section, we will present the configuration to be done for popular Email servers.

Email Server Instructions

Sendmail 1. Edit sendmail.mc file (usually present in /etc/mail/sendmail.mc)

2. Add the following lines to the file

define(`SMART_HOST',`relay:assmtp.bsnl.in')dnl

define(`RELAY_MAILER',`esmtp')dnl

define(`RELAY_MAILER_ARGS', TPC $h 587')dnl

3. make -C /etc/mail

4. Restart sendmail

Postfix 1. Add the following to main.cf (usually present in/etc/postfix/main.cf)

relayhost = assmtp.bsnl.in:587

2. Reload postfix

Qmail 1. Add the following line to smtproutes (usually in /var/qmail/control/smtproutes)

:assmtp.bsnl.in:587

2. Restart Qmail

Lotus Domino Server See this URL:http://www-12.lotus.com/ldd/doc/domino_notes/Rnext/help6_admin.nsf/0/9285c3fdb962498785256c1d00395482?OpenDocument

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Microsoft Exchange Server 1. Open MMC

2. Go to Servers-> Protocols

3. Select Default SMTP Virtual Server Properties

4. Go to Deliverytab

5. Click on AdvancedButton

6. Enter assmtp.bsnl.in in Smart Hostedit box.

7. Close MMC

8. Open Exchange Management Shell using

Start-> Programs-> Microsoft Exchange Server-> Exchange Management Shell

9. By Default the "Send Connector" is called "All Outbound" unless you have changed it oradded additional connectors. To determine this you can type the following at theExchange Management Shell

Get-SendConnector

10. Type the following

Set-SendConnector -Identity "All Outbound" -port 587

or the following if your connector is called something else from the default

Set-SendConnector -Identity "SENDCONNECTORNAME" -port 587

11. Restart SMTP Service

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Index

AAffected BSNL users 2

CConfiguration - Concepts 5

Configuration - Email Servers - Static IP 31

Configuration - Lotus Notes Client - No Static IP 27

Configuration - Lotus Notes Client - Static IP 29

Configuration - Microsoft Live Mail - No Static IP 16

Configuration - Microsoft Live Mail - Static IP 20

Configuration - Microsoft Outlook - No Static IP 6

Configuration - Microsoft Outlook - Static IP 11

Configuration - Thunderbird - No Static IP 23

Configuration - Thunderbird - Static IP 25

IIntroduction 1

P

Pre-requisites - Dynamic IP 4

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(c) Carizen Software (P) Ltd 2012

03112012 BSNL User Guide

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