03 Group Underwriting

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    PowerPoint Presentation

    by Sombat Khongsawaskiat

    A presentation bySombat khongsawaskiat

    Group Underwriting

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    PowerPoint Presentation by Sombat Khongsawaskiat 1

    Agenda

    Introduction

    Distribution

    Types of Group Coverage

    Information Source for Group Underwriting

    The Proposal for Insurance

    Rating Methods for Group Cases

    Post - Issue Underwriting for Group Insurance

    Scope of Group Underwriting

    The Proposal Group

    The Proposal Coverage

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    Changing times

    1980s Products

    1990s Distribution

    2000 Consumer

    2010 Microchip, digital interactive

    multimedia

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    Group Organization Model

    Model 1

    Group Underwriting Group Marketing Group Administration

    Group Department

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    Group Organization Model

    Group Marketing Group Operation

    Sale Term 1

    Group Administration

    Model 2

    Sale Term 2 Sale Term 3

    Group Claim Settlement

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    Group Organization Model

    Model 3 President

    Devision

    Group Marketing Department

    Devision

    Group Operation Department Group Claim Department

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    Distribution

    Group Products

    Brokers

    Consultants

    Group representatives

    Direct response

    Banks

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    Group Insurance

    Provides coverage for number of people under

    one contract

    As part of an employee benefit plan

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    Types of Group Coverage

    Important for group underwriters to understandthe various kinds of group products :

    Life

    AD & D

    Medical

    Short term - long term disability income benefits

    Group underwriters use knowledge of Varioustypes of coverage to help tailor coverage to agroup specification and needs

    Each group policy different features and options.

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    Types of Group Coverage (Cont.)

    Group underwriters for group life consider risk age

    sex

    geographic location

    claim experience Group underwriters for group health consider

    risk

    hospital expense

    surgical expense major medical

    dental expense

    prescription drug

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    Information Sources for Group Underwriting

    Request for Proposal

    Name and Address of the group

    Nature of the group (employer - employee, debtor -creditor, etc.)

    Proposed effective date of coverage

    Classes of employees to covered Amount of policyholder contribution toward the cost of

    the coverage

    Types of coverage requested

    The groups provides insurance history, if any,premium amounts paid, claim experience and durationof coverage

    The groups current benefits , if different from thosebeing proposed

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    The Proposal for Insurance

    Although these proposals for insurance vary froman insurer to another most include the followinginformation :

    The name of the Proposed group, the eligible employergroups and dependents, and the number of eligibleemployee and dependents

    A benefit schedule (approve or not approve thecoverage as requested)

    A list of rates used and the premiums quoted for eachtype of coverage

    Underwriting principles and assumptions for theproposed coverage

    Details of plan administration, including theresponsibilities of the policyholder and the insurer

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    Rating Methods for Group Cases

    Adequate to cover insurers cost of doingbusiness and setting claims

    Equitable so that each insured group pays a

    premium rate that fairly reflects the groups risk

    Competitive enough to attract prospects

    Manual Rating (probationary period, risk charge, etc.)

    Experience Rating (groups claim experience)

    Health claim figures for up to the past 3 years Life claim figures for the past 5 years

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    Rating Methods for Group Cases (Cont.)

    Advantages of experience rating This rating method helps an insurer charge equitable

    premiums to each insured group

    Experience rating allows an insurers to compete

    successfully with other insurers

    Experience rate helps insurers avoid the effects of anti-

    selection

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    Rating Methods for Group Cases (Cont.)

    Blended Rating (Underwriters perform byassigning a credibility factor to the groups

    experience and including that factor in the

    premium calculations.)

    multiplying the premium calculated using experiencerating by the credibility factor assigned to the rating

    multiplying the premium calculated using manual

    rating by the remaining percentage of the groups

    future claim cost

    adding the two resulting number

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    Rating Methods for Group Cases (Cont.)

    For instance : Premium calculated by experience rating = $ 275

    Credibility factor for experience rating = $ 25%

    Premium calculated by manual rating = $ 325

    The Underwrite calculates the premium using

    blended rating as follows :

    ($ 275 x 0.25) + ($ 325 x 0.75) = $ 68.75 + $ 243.75 = $ 312.50

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    Rating Methods for Group Cases (Cont.)

    Rating Approaches for Small Groups Step rates based on the insurers experience

    age - graded

    sex - tables

    To calculate by using step, the Underwriter

    1. Adds the each step rates to determine that the total

    premium

    2. Divides the total premium by amount of employer

    ($ 1,190/5 = $ 238)

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    Post - Issue Underwriting for Group Insurance

    Approval of Late Entrants (to avoid anti-selection)

    Require a health questionnaire

    Require a medical examination

    Detaining medical treatment

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    Post - Issue Underwriting for Group Insurance(Cont.)

    Approval of Benefit Changes (increase type or

    extent benefits)

    To be added constitute a minor addition to the whole

    group

    To be added make up a considerable proportion of thewhole group (the underwriter evaluates the age, sex

    and salary of the individuals)

    The geographic location changes

    Information about previous coverage of the newemployees

    Type of new industry employees work (hazard

    changes)

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    Post - Issue Underwriting for Group Insurance(Cont.)

    Renewal Underwriting (Use experience rating) The groups claim experience during the previous year

    Changes in the groups average age and sex

    distribution that occurred during the previous year Changes in benefit payment that occurred during the

    previous year

    Changes in the groups industry or business segment

    Economic condition affecting the financial strength of

    the group

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    Scope of Group Underwriting

    Risk assessment factors for group insuranceReason for existenceType of groupStabilitySizeGeographic locationNature of businessEmployee classesLevel of participationAgeSexDependentsExpected persistency

    Prior coverage and claim experience

    Plan of insurancePlan of administrationMode of commission payment

    Characteristics

    of the Proposed

    Group

    Characteristics

    of the Coverage

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    The Proposed Group

    Reason for existence

    Are actively at work for at least 30 hours per week on

    a regular basis

    Have a reasonably steady income

    Work in an industry or occupation considered average

    for risk

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    Type of Group

    Employer-employee groups (private employers aswell as public employers such as municipalities

    and county or state governments)

    Multiple-employer groups(trade

    associations,negotiated trustee-ships,and

    Multiple-Employer Welfare Arrangements)

    Professional associations

    Debtor-creditor groups

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    Stability

    A group maintains a steady flow of younger

    new member to replace

    balance the gradual aging of older members

    add administrative expense in case groups

    member change too frequently

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    Size

    More closely follow actuarial predictionsregarding mortality and morbidity

    Have fewer and smaller fluctuations in claims

    Generate less administrative expense as apercentage of the total premium amount the

    group pays

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    Geographic location

    Application law and regulation in each

    location(consider the environment economic and

    social conditions)

    mortality and morbidity rates in each location

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    Nature of business

    Group Pricing Factor

    Group Pricing Factor Annual Premium

    Engineering surveyors 0.90

    Radio and television broadcasters 1.00

    Automotive production workers 1.20

    Engineering surveyors 0.90 $9,000 ($10,000 x 0.90)

    Radio and television

    broadcasters 1.00 $10,000 ($10,000 x 1.00)

    Automotive production

    workers 1.20 $12,000 ($10,000 x 1.20)

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    Insurers identify

    Insurers identify other kinds of groups asrepresenting higher-than-average risk.These

    groups include:

    Groups that appear to be employer-employee groups,

    but that subcontracting

    Groups representing excessive risk for catastrophic

    loss,such as (1) groups in professional sports,(2) groups

    of aircraft pilots or other flight personnel,and(3) groupsinvolved in water transportation or exploration,or in

    research conducted at sea,in the air,or in space

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    Insurers identify (Cont.)

    Groups requesting coverage for directors, partners,

    owners,or consultants who are not full-time employees

    of the group

    Groups working in seasonal industries(generally working

    less than nine months per year) or groups with unusually

    high employee turnover,such as contractors, resorts,

    canneries, restaurants and hotels, laundries, and taxi

    services

    Groups requesting coverage for a high percentage of

    part-time employees

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    Employee Classes

    All officers,managers,and supervisors

    All officers and managers

    All officers

    All salaried employees

    All salaried employees earning up to $ x per year

    All employees earning more than $ x per year

    All salaried employees with x year of service

    All employees with x year of service

    OR

    All employees with x year of service

    All employees with less than x years of service

    All salaried employees working x hours per year

    All employees working x hours per year

    OR

    All employees working x hours per year

    All employees working less than x hour per year

    Classes based

    on occupation

    Classes based

    on salary

    Classes based

    on length of

    service

    Classes based

    on hours worked

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    Level of participation

    Non-contributory plan 100%

    Contributory plan

    Number of Eligible Employees

    Less than 250

    250 - 499500 - 749

    750 - 999

    Morn than 1,000

    Minimum participation Requirement

    75 percent

    65 percent60 percent

    55 percent

    Case-by-case evaluation

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    Age

    Turnover rate has a significant effect on thegroups average age

    steady flow of new-particularly young-entrants

    help maintain the desired age spread in a group

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    Sex

    A group of male represents a statistically lowerrisk for health and disability

    a group of women trend to experience lower

    mortality but higher morbidity

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    Dependent

    Is the group member eligible to participate in the

    group plan? Usually a members dependent can

    be covered under group insurance only if that

    member is eligible and participates in the plan.

    How many group members want to insure theirspouses? If only a few eligible members choose

    to insure their spouses, anti-selection may

    become a factor, because the insured spouses

    might have existing health impairments.

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    Dependent (Cont.)

    Is an eligible dependent confined to a hospital onthe date that coverage begins for the group

    member? Insurers usually delay the effective date

    for group coverage for a dependent who is

    hospital-confined until the dependent is

    discharged from the hospital.

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    Expected persistency

    To reduce the amount of loss suffered when

    group business canceled-the insurers usually

    charge extra premiums to a group that has a

    history of changing insurance companies often

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    Prior coverage and claim experience

    The reason for the transfer

    The amount of premium paid to the previous

    insurer

    The claim experience of the group

    How much the rates for the groups coverage

    have increased since the coverage began

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    The Proposed Coverage

    Plan of insurance1. Eligibility requirements

    only full time permanent employees and their

    dependents can enroll in a group plan of insurance

    under a contributory plan, members who choose to

    participate can enroll in the plan anytime during the 31

    days following the date they become eligible for

    coverage

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    The Proposed Coverage (Cont.)

    2. Benefit levels

    2.1 Salary distributes

    Class Annual Earnings Coverage

    1 Less than $18,000 $22,000

    2 $18,000 but less than $25,000 $30,000

    3 $25,000 but less than $35,000 $38,000

    4 $35,000 or more $46,000

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    The Proposed Coverage (Cont.)

    2.2 Occupation distribution

    Company officers 3 times annual earnings, to a

    maximum of $275,000

    Supervisors and 2 times annual earnings, to a

    department heads maximum of $250,000

    General employees 1.5 times annual earnings, to a

    maximum of $200,000

    Class Coverage

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    The Proposed Coverage (Cont.)

    2.3 Length of service or hours worked

    $50,000 for employees who have had 5 years service

    $100,000 for employees with more than 5 years service

    or

    Those who work between 15 and 30 hours per week The

    original benefit mentioned is the benefit level due theemployee at age 65

    Age atWhich Benefit Coverage

    Reduction Occurs

    66 Original benefit reduced by 35%

    70 Original benefit reduced by 50%

    75 Original benefit reduced by 70%

    80 Original benefit reduced by 80%

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    Plan of administration

    Keeping plan cost low

    Persistency rate

    assist employees with claim submissions

    Some self-insured group that do not want to

    participate in plan administration have a third-party administration to handle these duties

    Remark : A third-party administrator is an

    organization that administers group benefit planfor a self-insured group that does not havefinancial responsibility for pay benefits

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    Mode of commission payment

    If the underwriter doubts the probablepersistency of proposed group - the commission

    will be spread over several year instead being

    paid as a single first-year commission.