03 BRIM for Finance
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Transcript of 03 BRIM for Finance
Billing & Revenue
Innovation
Management
Provizní systém –
řešení pro inovaci
vašich služeb
Nov 16, 2012
Jaroslav Blosgeber, Consultant, SAP Billing Solutions
© 2012 SAP AG. All rights reserved. 2 Public
Legal Disclaimer
This presentation is not subject to your license agreement or any other
agreement with SAP. SAP has no obligation to pursue any course of business
outlined in this presentation or to develop or release any functionality
mentioned in this presentation.
This presentation and SAP's strategy and possible future developments are
subject to change and may be changed by SAP at any time for any reason
without notice. This document is provided without a warranty of any kind,
either express or implied, including but not limited to, the implied warranties of
merchantability, fitness for a particular purpose, or non-infringement.
SAP assumes no responsibility for errors or omissions in this document,
except if such damages were caused by SAP intentionally or grossly
negligent.
© 2012 SAP AG. All rights reserved. 3 Public
Agenda
Market Drivers
BRIM Solution and Architecture Overview
Demonstration
Customers
Value
Why SAP Charging and Billing
for Banking
© 2012 SAP AG. All rights reserved. 5 Public
Cloud
Big Data
Mobile
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IT mega-trends at work…
Social Media
Consumerization
of IT
Customer
Centricity in a
Multi-Channel
Environment
Risk & Regulatory
Compliance
Cost & Complexity
Take Out
Banking specific trends…
Industry & Market dynamics
© 2012 SAP AG. All rights reserved. 6 Public
Key challenges for Charging & Billing Evolution in
Financial Services
New Services:
Relationship-
based pricing
•Time to Market
•Flexibility
•B2C & B2B
Massive
Volume of
Real-Time
Transactions
•Scalability
•Performance
Rapid
Recombination
of Value
Chains
•Settlement
•Commissioning
BRIM Solution and
Architecture Overview
© 2012 SAP AG. All rights reserved. 8 Public
SAP BRIM
End-to-End Solutions & Applications
Fee
Calculation
Engine
Revenue &
Expense
Management
Billing &
Payment
Statements
Customer &
Partner
Relationship
Management
Accounts Payable / GL
Real-Time & Batch
Transaction
Processing
Flexible fee pricing
capabilities
Embedded
Settlement
Calculation
SAP
Convergent
Charging
High Volume
Billing Detail
Configurable
Statements
Multiple Input
Streams
SAP
Convergent
Invoicing
Account
Receivable
Payment Posting
Dispute Mgmt
Credit Mgmt
Electronic Bill
Presentment and
Payment
SAP
Customer
Financials
Management
Business
Intelligence
KPI Analysis
SLA Tracking
Dashboards
Business Intelligence
Customer &
Partner
Relationship
Management
Financial
Customer &
Partner Care
Web Channel
Relationship Pricing Consolidated Customer Billing
© 2012 SAP AG. All rights reserved. 11 Public 11
SAP Convergent Charging
SAP
Convergent
Charging
Customer and Contract System
Event Metering System
Billing System
Metered events
(transactions,
distance, vehicle
type, duration) or
product orders
Pricing contract
data: dates and
negotiated tariffs
Pricing of events (self
generated or metered)
following algorithms
Priced
events with
details
Algorithms
Tariffs
Events
Solution
Solution Overview
SAP CC
SAP CI
SAP CFM
Modular Yet
Integrated
• Receivable Mgt &
Payment
• Credit & Collections
• Financial Customer
Care
Process Map
Pricing,
Rating,
Charging
Revenue &
Expense
Management
Invoicing &
Payment
Statements
Customer &
Partner
Financial
Care
Accounts Payable
Accounts Receivable
© 2012 SAP AG. All rights reserved. 12 Public 12
SAP CC : The Decision Tree Technology
Same interface for usage,
recurring and non
recurring
Real Time Alerts
Table structures with
CSV import
Counters available
to aggregate data
Intuitive setup
Solution References Summary Demo Drivers Value
Solution
Solution Overview
SAP CC
SAP CI
SAP CFM
Modular Yet
Integrated
• Receivable Mgt &
Payment
• Credit & Collections
• Financial Customer
Care
Process Map
Pricing,
Rating,
Charging
Revenue &
Expense
Management
Invoicing &
Payment
Statements
Customer &
Partner
Financial
Care
Accounts Payable
Accounts Receivable
13
SAP Convergent Charging Solution Automated Management of Revenues & Costs
© 2012 SAP AG. All rights reserved. 14 Public
SAP CC Demo - Convergent Charging in Action
A brief demonstration of
BRIM Pricing Capabilities
© 2012 SAP AG. All rights reserved. 15 Public
SAP CC Demo - příklad struktury sítě obchodních zástupců
ČR
Regionálni ředitel Regionálni ředitel
Obchodní ředitel Obchodní ředitel Obchodní ředitel
Finanční specialista 1
Zprostředkovatel 1 Zprostředkovatel 2
Finanční specialista 2 Finanční specialista 3 Finanční specialista n
Zprostředkovatel n
© 2012 SAP AG. All rights reserved. 16 Public
SAP CC Demo - příklad algoritmu vypoctu provize
Jednotka obchodu (napr. 10 000 KC)
Zprostredkovatel zakladni provizni sazba 50%: 5 000 Kc
Financni Specialista provizni sazba 60% rozdilova provize 10%: 1 000 Kc
Obchodni reditel provizni sazba 80% rozdilova provize 20%: 2 000 Kc
Regionalni reditel provizni sazba 90% rozdilova provize 10%: 1 000 Kc
© 2012 SAP AG. All rights reserved. 17 Public 17
BRIM At a Glance – SAP Solution
Convergent Invoicing Pricing,
Rating,
Charging
Revenue &
Expense
Management
Invoicing &
Payment
Statements
Customer &
Partner
Financial
Care
Accounts Payable
Accounts Receivable
Solution References Summary Demo Drivers Value
Solution
Solution Overview
SAP CC
SAP CI
SAP CFM
Modular Yet
Integrated
• Receivable Mgt &
Payment
• Credit & Collections
• Financial Customer
Care
Process Map
© 2012 SAP AG. All rights reserved. 18 Public
BRIM At a Glance – SAP Solution
Converged Customer Invoice
© 2012 SAP AG. All rights reserved. 19 Public 19
BRIM At a Glance – SAP Solution
SAP Customer Financial Management
Solution References Summary Demo Drivers Value
Solution
Solution Overview
SAP CC
SAP CI
SAP CFM
Modular Yet
Integrated
• Receivable Mgt &
Payment
• Credit & Collections
• Financial Customer
Care
Process Map
Pricing,
Rating,
Charging
Revenue &
Expense
Management
Invoicing &
Payment
Statements
Customer & Partner
Financial Care
Accounts Payable
Accounts Receivable
Pricing & Charging
Model Design
Pricing Simulation
Converged Prepaid,
Postpaid & Hybrid
Charging
SAP Convergent
Charging
Convergent Invoicing
SAP Convergent
Invoicing
Revenue Management
Credit Management
Online Bill Presentment
SAP Customer Financials Management
Financial Customer Care
Collections Management
Dispute Management
© 2012 SAP AG. All rights reserved. 20 Public 20
BRIM : A Modular Yet Integrated Approach
• I have a specific pricing problem on some services, but my pricing is working fine otherwise
• I don’t want to throw away investments on my billing or I don’t use SAP as a billing/financial process
• I want to introduce real-time pricing
Convergent Charging
Standalone
• I need a high performance financial system
• I already have FI-AR, but my processes are taking too long
• I want a powerful financial which posts to my general Ledger
Customer Financial
Management Standalone
• I have several rating engines and want one single invoice
• I have several billing systems and want one aggregated invoice
Customer Financial
Management with Invoicing
• I want an integrated process that can interface with other SAP and non SAP processes
End to End (CC + CI + CFM)
SFR, Videotron,
Bpost
Deutsche Telekom,
Austrian Post
MTS Allstream,
Apple, DPD…
Microsoft, Tsystem
Singpost…
Pricing,
Rating,
Charging
Revenue &
Expense
Management
Invoicing &
Payment
Statements
Customer &
Partner
Financial
Care
Accounts Payable
Accounts Receivable
SAP Convergent
Charging
SAP Convergent
Invoicing SAP Customer Financials Management
Solution References Summary Demo Drivers Value
Solution
Solution Overview
SAP CC
SAP CI
SAP CFM
Modular Yet
Integrated
• Receivable Mgt &
Payment
• Credit & Collections
• Financial Customer
Care
Customers
© 2012 SAP AG. All rights reserved. 22 Public
Service-to-Cash: Proven Track record
© 2012 SAP AG. All rights reserved. 23 Public 23
BRIM : References
Solution References Summary Testimonial Drivers Value
References
HTC
Adobe
HT Customer
IBM
Sybase
HT Customer
Lexmark
HT Customer
Citrix
HT Customer
300+ References Worldwide
Value
© 2012 SAP AG. All rights reserved. 25 Public
Why SAP for Commissions Management in Financial
Services?
25
Develop fees/commissions for any kind
of service
Provide robustness and
fairness to comply with
regulatory scrutiny
Develop contextual
based fees/commissions
for all Lines of Business
Manage dynamic
business models
with changing alliances
of partners
Change fee pricing and partner
contracts continuously on the fly
Proven scalability to massive
real-time transaction volumes
Revenue and cost
analysis for an up-
to-the-minute
insight into the
business
Lower TCO with a
product-based COTS
solution compared to
costly homegrown
development
Straight-through
processing with a fully
automated solution
Business flexibility for an
evolving market
Guaranteed scalability with
a robust proven solution
© 2012 SAP AG. All rights reserved. 26 Public
BRIM - Value Proposition
Business Flexibility
Price, package, promote your services and share revenue with partners while
maximizing profitability and reducing Time-to-Market
Low TCO
Market-leading high performance on cost effective hardware and dramatically reduced
OPEX
Enhancing Customer Experience
Unified view of customer’s services, subscriptions, balances and usages
Deployment Flexibility
Set of componentized software which can interoperate amongst themselves and with
legacy and third party systems
Děkuji za pozornost
Kontakt:
Jaroslav Blosgeber NG Billing Solutions
Business Area COO Germany, Industry Solutions
SAP Deutschland AG & Co. KG