02 Part-2 Communication and Collaboration Tools-Rev.102013
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Transcript of 02 Part-2 Communication and Collaboration Tools-Rev.102013
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Knowledge Management ProgramCAMT.CMU
Knowledge Management Program
02:02:Communication and Collaboration Tools
Achara Khamaksorn : November 2013Knowledge Management Program, College of Arts, Media and Technology, Chiangmai University
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Month W1 W2 W3 W4 W5
Course Schedule - 952703 Application ICT in KM 01/2013
Month W1 W2 W3 W4 W5
October 19th 26th
Introduction to Group ICT in KM (6 hrs) Assignment (2)
Individual Assignment (1)
November 2nd 9th 16th 23rd 30th
Communication and Collaboration
Tools (6 hrs)
Collaboration Technologies
f
Mid‐Term Examination
KM Field TripAt BKK.
Storage Tools(6 hrs)
Tools (6 hrs) By Prof.Eric Tsui (6 hrs)
(3 hrs)
Group Assignment (2)
Individual Assignment (3)
Group Assignment (4)g ( ) g ( ) g ( )
December 7th 14th
Final Presentation (6 hrs)
Final Paper
www.camt.cmu.ac.th
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Knowledge Representation
ลาดบท
(No.)
รปแบบของเทคนคการจดการ
(Techniques)
เครองมอ
(Tools)
1 เทคนคการพฒนาความคดสรางสรรค
(Creativity Development Techniques)
Brainstorming
Mind Mapping
2 เทคนคการจดการความร Knowledge Mapping-952711
(Knowledge Management Techniques) Document Management
Intellectual Property Management
Knowledge Audits-952711
3 เทคนคการสรางเครอขายความรวมมอ
(Cooperative and Networking Techniques)
Groupware
Team-Building
Supply Chain Management
4 เทคนคการจดการทรพยากรบคคล
(Human Resource Management Techniques)
Online Recruitment
E-Learning
Competencies Managementp g
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Knowledge Representation (’ Con)
ลาดบท
(No.)
รปแบบของเทคนคการจดการ
(Techniques)
เครองมอ
(Tools)
5 เทคนคการปรบปรงกระบวนการ
(Process Improvement Techniques)
Benchmarking
Workflow
Business Process
JIT: Just In Time
6 เทคนคการจดการโครงการนวตกรรม
(Innovation Project Management Techniques)
Project Management
Project Appraisal
Project Portfolio Management
7 เทคนคการจดการการออกแบบ
(Design Management Techniques)
CAD Systems
( g g q )
8 เทคนคการสรางธรกจใหม
(Business Creation Techniques)
Business Simulation
Business Plan
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Ri k M t 12 P j t P t M t 4 P j t I t ti M t 5 P j t S M t 6 P j t Ti M t7 P j t C tRisk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project TimeManagement 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope j g j g j g j g g j pManagement 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality“TEAM BUILDING”
What isProcurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration
“TEAM BUILDING”Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project02: Communication and Collaboration Tools
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration ManagementResource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication M 11 P j Ri k M 12 P j P M 4 P j I i M 5 P j S M 6 P j TiveryoneManagement 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management ogether
veryone
chievedg j g j g j g j g4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope
ogether chieved ore
10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project IntegrationCommunication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project02: Communication and Collaboration Tools
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Ri k M t 12 P j t P t M t 4 P j t I t ti M t 5 P j t S M t 6 P j t Ti M t7 P j t C t
กระบวนการของการสรางทมRisk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management
“Stage of TEAM Development”5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project TimeManagement 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management
1. Forming 2. Storming
4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope j g j g j g j g g j pManagement 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project QualityProcurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration
3. Norming 4. Performing
Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project02: Communication and Collaboration Tools
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CoP:Community of Practice: CoP
CoP:02: Communication and Collaboration Tools
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เ ค ร อ ง ม อ จ ด ก า ร ค ว า ม ร(Knowledge Management(Knowledge Management Tools)จากหนงสอ การจดการความร
ส ก า ร ป ญ ญ า ป ฏ บ ต ญ ญ ฏ
โดย อ.บดนทร วจารณCoP:
Mapping โดย ภก ประชาสรรณ แสนภกดMapping โดย ภก.ประชาสรรณ แสนภกด
Download ไดจาก www.prachasan.com
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Community of Practice (CoP)Components of CoP
http://www.ewenger.com/theory/index.htm, S. Pavlin, 2006
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Community of Practice (CoP)Components of CoP
In a CoP there are three elements present i eIn a CoP, there are three elements present i.e. Domain is the area or the subject of interest which binds all the members.
(K l d )(Knowledge)Community concerns the interaction, trust, relationship, and structure of community.
(People)Practice binds the member ith some benefit of collaborationPractice binds the member with some benefit of collaboration.
(Experience)http://www.ewenger.com/theory/index.htm, S. Pavlin, 2006
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Communities of Practice (CoP) Characteristics
- Groups of people who share a concern, a set of problems, or a passion about a topic by interaction on an ongoing basis.(กลมคนทรวมกนแบงปนปญหาหรอหวขอทสนใจ โดยการปฏสมพนธอยางตอเนอง) ญ ฏ-Typically share information, insight and advise; help each other solve problems; discuss situations; their aspirations and their needs; ponder common issues; explore ideas.
ใ ใ(กลมคนทใชขอมลรวมกน ใหคาแนะนา ชวยกนแกปญหาหารอสถานการณ)-They are informally bound by the value they find in learning together.(กลมคนทจะถกผกไวอยางไมเปนทางการ โดยคณคาของสงทพวกเขาพบมาจากการเรยนรรวมกน)-Their sense of identity is created through interactions and exchanges over time, which continually combine the personal/social and instrumental /business concerns of members.(กลมคนทถกสรางขนผานการปฏสมพนธและการแลกเปลยนในชวงเวลา ซงกอใหเกดความสมพนธกนอยางตอเนองผานบคคล / สงคมและการใชเครองมอ / ธรกจของสมาชก)
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Communities of Practice (CoP) Characteristics
-They may create a "body of knowledge, practices and approaches”(กลมคนทสราง “องคความรผานการปฏบตความรและวธการเขาถงความร“)Th i t ibl t hi h i l d t d t d-Their tangible outcomes,which include reports, documents and
improved skills, usually links them directly to their legitimacy.(ผลลพธทไดจะเปนรปธรรม ซงรวมถงการรายงานเอกสารและทกษะทดขน และ โ โ ไป มกจะเชอมโยงโดยตรงไปยงกลมของพวกเขา
-Their intanglibles such as sense of trust; increased ability to innovate; relationships and intimacy they build amongst people; sense of belonging they create; spirit of enquiry; etc. become especially important towards building a sense of community among participants. intanglibles.
ใ ไ ใ (กอใหเกดความไววางใจ ความสมพนธและความสนทสนมทมากขน ซงนบเปนสงสาคญอยางยงตอการสรางความรสกของชมชน)
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
What does Communities of Practice (CoP) look like…
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Type of Communities of Practice (CoP)
Self-organizing W h VS
Big VS Small
มทงขนาดเลก คอสมาชก
ใ
Long VS Short lived
วงจรอายของ CoP อาจม
Web-based VS
Face2Face
กลมคนทมความชอบ ม
ใ
VS Sponsored
CoP อาจเกดจากการ
รวมตวกนอยางเปน
Within VS
Across boundaries
CoP อาจกอตงจากสมาชก2-3 คน และขนาดใหญ คอ
มสมาชกมากกวา 1000 คน
อายยาวนาน หรออาจมชวง
อายทสนความสนใจหรอมปญหา
รวมกน แลกเปลยน
ประสบการณกนเปนระยะ
รวมตวกนอยางเปน
ธรรมชาตของสมาชก หรอ
อาจเกดจากการจดตง
ขนมาอยางเปนทางการ
ทมาจากสายธรกจเดยวกน
หรอขามสายธรกจ หรอ
ขามองคกร
ทมา: S. Pavlin, 2006
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Benefits of Communities of Practice (CoP)
For an For the For
organization, community Individual
02: Communication and Collaboration Tools
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การสรางชมชนนกปฏบต
Expert 5%
Training Professional 40%Training Professional 40%
Expert in Community of Practice 100%Expert in Community of Practice 100%
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
การสรางชมชนนกปฏบตสการพฒนา Learning Organization
CoP2
CoP3CoP4
CoP2
CoP1
CoP5
CoP6
CreateCoP9
CoP7 CoP8
CoP10
CoP1Learn
Share
CoP9
CoP11
CoP10
CoP1S e
Use
Capture
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
ระดบการเขารวมในชมชนนกปฏบต
Look away.
Observers
Casual customer
Frequenter
CCore
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Communities of Practice (CoP)
• Different names:-Learning communities (HP)– Learning communities (HP)
– Family Group (Xerox)
– Thematic groups (World bank)g p
– Peers groups (British Petroleum)
– Knowledge network (IBM)
• Virtual CoP :-Discussion lists, forums, shared glossaries, repositories of reference documents, chat rooms, video & audio-based communication facilities
02: Communication and Collaboration Tools
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Case Study: Learning communities (HP)
ทมา: http://h20435.www2.hp.com/t5/The-Next-Bench-Blog/HP-s-Digital-Learning-Suite-Tomorrow-s-Classroom/
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Case Study: Thematic groups (World bank)
ทมา: http://web.worldbank.org/WBSITE/EXTERNAL/WBI/.html
02: Communication and Collaboration Tools
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Case Study: The Knowledge Network (IBM)
ทมา: http://www.knowledgebusiness.com/knowledgebusiness/Templates/ReadKnowledgeLibrary.aspx
02: Communication and Collaboration Tools
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Case Study: PTT Thailand
02: Communication and Collaboration Tools
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Ri k M t 12 P j t P t M t 4 P j t I t ti M t 5 P j t S M t 6 P j t Ti M t7 P j t C tRisk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time
Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management and 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Collaboration Toolsj g j g j g j g g j pManagement 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality
Collaboration ToolsProcurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration 02:Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project02:
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เทคโนโลยสารสนเทศทเกยวของและมบทบาทในการจดการความร
เทคโนโลยการ
สอสาร
เทคโนโลยการ
ทางานรวมกน เทคโนโลยการ
จดเกบ(Communication
Tools)
(Collaboration
Tools)
จดเกบ
(Storage Tools)
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เทคโนโลยสารสนเทศทเกยวของและมบทบาทในการจดการความร
โ โ เทคโนโลยการสอสาร
(Communication Tools)
ชวยใหบคลากรสามารถเขาถงความรตางๆไดงาย
เทคโนโลยการทางานรวมกน
(Collaboration Tools)
ชวยใหประสานการทางานไดอยางมประสทธภาพ
เทคโนโลยการจดเกบ
(Storage Tools) ๆ
ขน สะดวกขน รวมทงสามารถตดตอสอสารกบ
ผเชยวชาญในสาขาตางๆ คนหาขอมล สารสนเทศ
และความรทตองการได ผานทางเครอขาย
Intranet Extranet or Internet
ชวยใหประสานการทางานไดอยางมประสทธภาพ
ลดอปสรรคในเรองของระยะทาง
ตวอยางเชน โปรแกรมกลม Groupware ตางๆ
หรอระบบ Screen Sharing เปนตน
ชวยในการจดเกบและจดการความร
ตางๆ
Intranet Extranet or Internet
02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
ตวอยางเทคโนโลยสารสนเทศกบการจดการความร
Tool Category Tool
Communication Tools Network, Intranet, Extranet and Internet
ll lCollaboration Tools GroupWare
Electronic bulletin boards
Intelligent Tools or Storage Tools Decision support tools using neural networkIntelligent Tools or Storage Tools Decision support tools using neural network
Virtual reality
Genetic algorithmg
Intelligent agents
Internet Search engines
Knowledge Mapping
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Ri k M t 12 P j t P t M t 4 P j t I t ti M t 5 P j t S M t 6 P j t Ti M t7 P j t C t
What isRisk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project TimeCommunicationManagement 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management
CommunicationT l4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human
Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope
Toolsj g j g j g j g g j p
Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project QualityProcurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
Discussion Groupp03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
Discussion GroupDiscussion Group03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
Discussion GroupDiscussion Group03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
ChattingInternet Application
MeetingMeeting
FAX
Telephone
Discussion GroupMessaging Service
Discussion Group03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
E M ilE-MailE-mail คอ จดหมายอเลกทรอนกส เปนการสงขอความจากบคคลหนงไปยงอก
บคคลหนง มระบบการกาหนดแอดเดรส เชน บนอนเทอรเนต มแอดเดรสเปนชอ
Host คอมพวเตอร โดยใชระบบชอโดเมน เชน bu.ac.th หากผใชเปนผหนงทอยบน
Host กจะมชอบญช (account) หรอ Username ประกอบอยดวย เชน
[email protected] การสงจดหมายอเลกทรอนกสเปนวธการสงเหมอนจดหมาย
จรง โดยจะไปเกบไวใน M ilb ของผรบปลายทาง รอจนกวาผรบปลายทางจะมาจรง โดยจะไปเกบไวใน Mailbox ของผรบปลายทาง รอจนกวาผรบปลายทางจะมา
เปด Mailbox นาจดหมายไป
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
E-MailHotmail
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม
E Mail02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
E-Mail03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม
E Mail02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
Ch tChat“Chat” ในภาษาองกฤษ แปลวา สนทนาอยางเปนกนเอง เชนเดยวกนกบในอนเทอรเนต จด
ตางกนเพยงแคในอนเตอรเนต การ Chat เปนการคยโดยใชวธพมพขอความลงไปเทานน
ไมไดใชเสยง แตวาปจจบนกมบางโปรแกรมทสามารถคยเหนหนากน ไดยนเสยงกน ถาหาก
ผใชตออปกรณเสรม กลอง Webcam หรอไมโครโฟน เชน โปรแกรม ICQ MSN Yahooผใชตออปกรณเสรม กลอง Webcam หรอไมโครโฟน เชน โปรแกรม ICQ , MSN, Yahoo
Messenger ฯลฯ
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
I t t MInstant Messengerเปนการอนญาตใหมการตดตอสอสารระหวางบคคลบนเครอขายทเปนแบบ relative
privacy ตวอยาง client ทเปนทนยมเชน Gtalk , Skype , Meetro , ICQ , Yahoo Messenger
, MSN Messenger และ AOL Instant Messenger เปนตน ในการใชงานดงกลาวจะสามารถ
เพมรายชอใหอยใน contact list หรอ buddy list ได โดยการใส e mail address หรอเพมรายชอใหอยใน contact list หรอ buddy list ได โดยการใส e-mail address หรอ
messenger ID ลงไป ถาคนๆนน onlineขนมา ชอของคนนนจะปรากฏขนมาและสามารถ
chat ไดโดยการคลกไปทชอนนแลวพมพขอความทตองการสนทนาลงไปใสชองหนาตางท
กาหนดใหสาหรบพมพขอความ รวมถงสามารถอานขอความทโตตอบไดโดยอาจผาน
หนาจอเดยวกน เชน โปรแกรม Google Talk, ICQ เปนตน
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools
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Communication Tools
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Communication Tools
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Communication Tools
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Communication Tools
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Communication Tools
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
VDO Conference
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
VDO ConferenceVDO Conferenceการประชมทางไกลดวยภาพ
ความหมายของ VDO Conference คอ การประชมกนโดยมองเหนกนดวยวธการทางเทคโนโลยการสอสาร โดยไมตองมาพบกนจรงๆ โดยการประชมกนนนอาจทางเทคโนโลยการสอสาร โดยไมตองมาพบกนจรงๆ โดยการประชมกนนนอาจเปนรปแบบ การประชมกนของกลมบคคลในสถานทตางๆ โดยใชอปกรณดานการสอสารและเทคโนโลยคอมพวเตอร เขามาชวย ทาใหไมตองเดนทาง ไมเสยเวลา ไม
เสยคาใชจายอนๆ หลายอยาง เชนคาทพก คาสถานท ฯลฯ
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
VDO ConferenceVDO Conference
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
VDO ConferenceVDO Conference
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
VDO ConferenceVDO Conference
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Communication Tools(เทคโนโลยการสอสาร)
VDO ConferenceVDO Conference
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Ri k M t 12 P j t P t M t 4 P j t I t ti M t 5 P j t S M t 6 P j t Ti M t7 P j t C t
What isRisk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project TimeC ll b ti Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management
Collaboration 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Toolsj g j g j g j g g j pManagement 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project QualityProcurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaborative Computing Tools(เทคโนโลยการทางานรวมกน)
เปนเครองมอสนบสนนการ ทางานรวมกน (Groupware) ใ โเปนเครองมอทชวยในการถายทอดความรโดยนย
ชวยใหประสานการทางานไดอยางมประสทธภาพ ลดอปสรรคในเรองของระยะทางชวยใหประสานการทางานไดอยางมประสทธภาพ ลดอปสรรคในเรองของระยะทาง
ตวอยางเชน โปรแกรมกลม Groupware ตางๆ (E-mail, Discussion groups and databases
Data sharing), Electrical Meeting System, VDO Conference, Electrical Bulletin Boards หรอ
ระบบ Screen Sharing เปนตน
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Ri k M t 12 P j t P t M t 4 P j t I t ti M t 5 P j t S M t 6 P j t Ti M t7 P j t C t
What isRisk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project TimeManagement 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management Groupware?4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope
Groupware?j g j g j g j g g j p
Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project QualityProcurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
CMS
CMS (Content Management System) ระบบจดการบรหาร ไ ใ ใ ใ ไ ขอมลเวบไซต คอเครองมอทใชในการบรหารขอมลภายในเวบไซตซงสามารถสนบสนน
การปรบปรงเปลยนแปลงขอมลตางๆภายในเวบไซต โดยทาการควบคมเนอหา รปแบบ
และกระบวนการนาเสนอเนอหาและกระบวนการนาเสนอเนอหา
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
CMS
CMS (Content Management System)Open Source CMS:
- Drupal http://drupal.org/- Demo http://demo.opensourcecms.com/e107/e107 admin/admin.phpDemo http://demo.opensourcecms.com/e107/e107_admin/admin.php- Alfresco (http://dev.alfresco.com): ECM (Enterprise Content Management). - Knowledgetree (http://www.ktdms.com/): a powerful document management
d d P Psystem made in Java and PHP - Joomla http://www.joomla.org/
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WeblogsWeblogs
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Weblogsเปนกจกรรมทจาเปนตอองคกรเพอสรางนวตกรรมและความคดสรางสรรค
Weblogs
Social Software “The use of computing tools to support,
extend, or derive added value from social activity including weblogs,
instant messaging, music and photo sharing, mailing lists and message
boards, and online social networking tools (Lawley 2004).”
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Weblogs• ป 2004 “Blog” เปนคาทถกคนหามากทสดใน Merriam-Webster.com
Weblogs• ปลายป 2005 จานวนบลอกทวโลก คอ 53.4 ลาน
• ป 2005 92.4% ของ Blogger อายตากวา 30 ปgg
• วยรน 13-19 ป คอ Blogger ทมจานวนมากทสด
• l i i• www.lexisnexis.com
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WeblogsWeblogs
Create your free Blog
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WeblogsWeblogs
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Wiki
Wiki วก หรอ วก เปนนวตกรรมทชวยสนนสนนการสรางฐานขอมลในระบบออนไลนผานเวบไซต โดยสามารถทางานผานเวบบราวเซอรทกชนด ดงนนเราสามารถในระบบออนไลนผานเวบไซต โดยสามารถทางานผานเวบบราวเซอรทกชนด ดงนนเราสามารถ
ใหความหมายของนวตกรรมวกไดใน 3 ลกษณะ คอ 1) ลกษณะของเวบไซต 2) ตวซอฟตแวร
3) ตวเวบไซต ในดานลกษณะของเวบไซต คอ เวบวกจะเปนเวบทมลกษณะการออกแบบ
เพอทจะอนญาตใหผใชสามารถเพมและแกไขเนอหาไดโดยงาย ซงบางครงไมจาเปนตอง
ลงทะเบยนเพอแกไข นอกจากนเวบวกยงมระบบสนบสนนการเชอมโยง (Link) ไปยงขอมล
ตางๆ ไดอตโนมต ดวยความงายในการแกไขและโตตอบวกเวบไซต วก (Wiki) กจะเปนตางๆ ไดอตโนมต ดวยความงายในการแกไขและโตตอบวกเวบไซต วก (Wiki) กจะเปน
ซอฟตแวรทรองรบการทางานของระบบเวบวก (Wiki) ซงเปนซอฟตแวรทใชงานผานเครอขาย
คอมพวเตอร (Server)
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WikiWikipediapedia
ทมา: วกพเดยสารานกรมเสร
http://th.wikipedia.org/wiki/Wiki
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WikiWikibookbook
ทมา: วกตารา
http://th.wikibooks.org/wiki
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WikiWikiquotequote
ทมา: วกคาคม
http://th.wikiquote.org/wiki/
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Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WikiWikisourcesource
ทมา: วกซอรซ
http://th.wikisource.org/wiki/
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WikiWikinewsnews
ทมา: วกขาว
http://th.wikinews.org/wiki/
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
WikiWikitionary
วกพจนานกรม (http://th.wiktionary.org/wiki/
tionaryWiki ป Wikispecies
วกสปซส (http://species.wikimedia.org/wiki/
WikiWiki คอมมอนส (http://commons.wikimedia.org/wiki/commons03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม
commons02: Communication and Collaboration Tools
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4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Ri k M t 12 P j t P t M t 4 P j t I t ti M t 5 P j t S M t 6 P j t Ti M t7 P j t C t
What isRisk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project TimeS i lManagement 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management
Social4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Networkj g j g j g j g g j pManagement 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project QualityProcurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project Risk Management 12:Project Procurement Management 4:Project Integration Management 5:Project Scope Management 6:Project Time Management7:Project Cost Management8:Project Quality Management 9:Project Human Resource Management 10:Project Communication Management 11:Project
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Social Network
Name Description/Focus User count Registration
Flickr Photo sharing 4,000,000 Open
Last.fm Music Unknown Open
MySpace General 130,000,000 Open
TagWorld General (tagging) 1 850 692 OpenTagWorld General (tagging) 1,850,692 Open
WAYN Travel & Lifestyle 7,000,000Open to people 18 and
older
Windows Live SpacesBlogging
(formerly MSN Spaces)30,000,000
Open - Uses
Windows Live ID
Xanga Blogs and "metro" areas 40 000 000 OpenXanga Blogs and metro areas 40,000,000 Open
Yahoo! 360° Linked to Yahoo! IDs 4,700,000Open to people 18 and
older
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทมList of social networks: http://en.wikipedia.org/wiki/List_of_social_networking_websites
02: Communication and Collaboration Tools
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Social Network
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Sh F I t t FShare Forum or Internet Forumเปนเวทการแลกเปลยนเรยนรบนพนทเสมอน (Virtual space) ทสรางขนโดยใชประโยชนจากเทคโนโลยการสอสารและสารสนเทศ (Information & Communicationประโยชนจากเทคโนโลยการสอสารและสารสนเทศ (Information & Communication Technology) หรอทเรยกวา ICT โดยการใชประโยชนจาก บลอก (Weblog) ในการแลกเปลยนเรยนร (Knowledge Sharing) บนพนทเสมอนทอนญาตใหผอานแสดงความ
ไ ใ ไ โ คดเหนตอความรทผเขยนถายทอดลงไปในบลอก และผเขยนไดเขยนโตตอบตอความคดเหนนนไป ๆ มา ๆ ในลกษณะของการสนทนาเพอหาความแตกฉานในตวความร ถอไดวาเปนการรวมกนสกดความรฝงลกไดอยางด (จนทวรรณ ปยะวฒน, 2548) ผสนใจเขาถงไดโดยงายรวมกนสกดความรฝงลกไดอยางด (จนทวรรณ ปยะวฒน, 2548) ผสนใจเขาถงไดโดยงาย สะดวกรวดเรว ทางเครอขายอนเทอรเนต (พออยบนเครอขายอนเทอรเนต เราเรยกวา Internet Forum
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Share Forum or Internet ForumShare Forum or Internet Forum
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เทคโนโลยสนบสนนการทางานรวมกนเปนทม
เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Photo Sharing
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Secure, Family-Friendly Media Sharing
03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม02: Communication and Collaboration Tools
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เครองมอทางเทคโนโลยทสนบสนนการจดการความร
Collaboration Tools(เทคโนโลยสนบสนนการทางานรวมกน)
Broadcast yourself03: เทคโนโลยสนบสนนการทางานรวมกนเปนทม
Broadcast yourself02: Communication and Collaboration Tools
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CAMT.CMU
Thank YouThank You.