02 Overcoming Your Fear of Public Speaking - Lecture Pack

download 02 Overcoming Your Fear of Public Speaking - Lecture Pack

of 70

Transcript of 02 Overcoming Your Fear of Public Speaking - Lecture Pack

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    1/70

    Brought to you by Alashanek Ya Balady in association with Vodafone

    Communicating for Impact :

    Overcoming your

    Fear of Public Speaking

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    2/70

    2

    Before we start

    What are yourexpectations?

    How should we work

    together?

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    3/70

    3

    Todays journey

    Lets go

    IntroductionPreparation &Delivery

    Were done

    Workshop

    ImportantConsiderations

    Break

    Voice

    BodyLanguage

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    4/70

    4

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    5/70

    5

    WWillill II evereverneed to doneed to do

    publicpublicspeaking?speaking?

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    6/70

    6

    Fear of PublicSpeaking

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    7/70

    7

    Some common symptoms of nervousnessSome common symptoms of nervousness

    Shaking knees, shaking handsShaking knees, shaking hands

    Palpitating heartPalpitating heart Churning stomachChurning stomach

    Tight throat, unable to swallowTight throat, unable to swallow

    Wet palms, feeling very hotWet palms, feeling very hot BlushingBlushing

    Blank mindBlank mind

    StutteringStuttering

    Shortness of breathShortness of breath Nervous laughNervous laugh

    Trembling voiceTrembling voice

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    8/70

    8

    I t happens cause you feel:I t s Normal

    You may bejudged by all those

    People..and judged badly

    You may bejudged by all those

    People..and judged badly

    You may feel

    like a fool

    You may feel

    like a fool

    You mightmake

    mistakes andlose your way

    You mightmake

    mistakes andlose your way

    You'll neverbe as goodas expected

    You'll neverbe as goodas expected

    Theywon't l ike

    you

    Theywon't l ikeyou

    They won't get whatyou're trying to say

    They won't get whatyou're trying to say

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    9/70

    9

    The Great Truth..The Great Truth..

    EveryoneEveryonesufferssuffers

    from nerves..from nerves..

    Everyone is frightened of look ing foolishPublic speaking is considered as the worst

    pressure anyone can be put under

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    10/70

    10

    How didHow did

    theytheymake it?make it?

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    11/70

    11

    Nobody isNobody is

    aaBBORNORN speakerspeaker

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    12/70

    12

    Introduction

    Factors which dominate a speakerFactors which dominate a speakers effect on thes effect on the

    audienceaudience

    Visual

    55%

    oice

    38%

    Words

    7%

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    13/70

    13

    HowHowyou speakyou speakis often more important thanis often more important than

    whatwhatyou say!you say!

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    14/70

    14

    Introduction

    ALWAYS BE VISUALALWAYS BE VISUAL

    Visual ConsiderationsVisual Considerations

    Appearance of the speaker

    Facial expressionBody language and postureVisual Aids/ Handouts

    Room setup/ Lighting

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    15/70

    15

    Powerfully speakTo powerfully speak is to

    Engage

    Inspire Capture Generate agreement

    Be: Enthusiastic

    Sincere

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    16/70

    16

    Preparation& Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    17/70

    17

    Your objective

    Know your Subject

    Researching your Audience

    The Setting

    Preparation & Delivery

    Prepare your speech

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    18/70

    18

    Setting an Objective

    Why are you doing the presentation?

    What do you want your audience to gain from yourpresentation?

    Possible objectives:

    Educating, persuading, motivating, entertaining or acombination...

    I f you don't know where you're going, you'reprobably not going to get there!

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    19/70

    19

    It is imperative that you know your subject intimately.

    When you present you are often selling your ideas to youraudience

    So you mustbe well informed

    Know Your Subject

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    20/70

    20

    Creating a Map of Ideas . . .Creating a Map of Ideas . . .

    Free your mind.Free your mind.Think creatively.Think creatively.

    First, perform a brain dump

    Build it over several days

    Then create logical groups and links

    Select

    Mind Mapping

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    21/70

    21

    Mind Mapping

    Exercise

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    22/70

    22

    Researching Your Audience

    Background and experience

    Expectations

    Age and language

    Gender

    Dress code

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    23/70

    23

    The Sett ing

    Size

    Seating

    Temperature

    Distractions

    What do you need tosupport you

    Microphone

    Data show

    White board

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    24/70

    24

    The OpeningThe BodyThe Close

    Attention Curve

    Preparation & Delivery

    Building Your Talk

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    25/70

    25

    1. The Opening1. The Opening

    Your opening should contain the following elements:A,B,C,D

    Attention Benefits Credentials

    Direction and destination

    Building Your Talk

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    26/70

    26

    1. The Opening1. The Opening

    Attention Grabbers:

    Question

    Quotation Anecdote Humour

    Building Your Talk

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    27/70

    27

    2. The Body2. The Body

    Give your listeners a framework Summarize after each of your points

    Select a structure

    Preparation & Delivery

    Building Your Talk

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    28/70

    28

    End on a positiveEnd on a positive

    notenote

    Dont make it sudden Summarize (Finally, To sum up, In conclusion)

    Dont include any new material in the close

    Preparation & Delivery

    3. The Close3. The Close

    Building Your Talk

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    29/70

    29

    11.. ReadingReading

    Preparation & Delivery

    Delivery Techniques

    This is the worst method ofdelivery

    Why ?

    Limited eye contact Restricted body language Unnatural and insincere. Script dependence

    It lacksIt lacks

    Enthusiasm & SincerityEnthusiasm & Sincerity

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    30/70

    30

    22.. MemorizingMemorizing

    Energy is inwards Mechanical

    What if you forget?

    Preparation & Delivery

    Delivery Techniques

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    31/70

    31

    33.. Speaking extemporaneouslySpeaking extemporaneously

    This is the most effectivedelivery method.

    Plan your talk

    Punchy beginning

    Conclusive ending

    Speak sincerely

    Use a safety netto promptyou

    Preparation & Delivery

    Delivery Techniques

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    32/70

    32

    Different forms of the Safety NetDifferent forms of the Safety Net

    Script

    Confidence Cards

    Visual aids ?

    Preparation & Delivery

    Delivery Techniques

    P i & D li

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    33/70

    33

    Time for an Exercise!Mind Mapping

    Preparation & Delivery

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    34/70

    34

    Body

    Language

    B d L

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    35/70

    35

    Body Language

    How can I give a good first impression?How can I give a good first impression?

    B d L

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    36/70

    36

    Body Language

    How can I give a good first impression?How can I give a good first impression?

    I am happy to be here &I am happy to be here &I am glad you are here too.I am glad you are here too.

    B d L

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    37/70

    37

    Body Language

    The FeltSmile

    The FalseSmile

    The MiserableSmile

    Body Language

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    38/70

    38

    Body Language

    Eye Contact

    The Importance

    Shows your interest in themEye contact denotes authority/confidenceEye contact expresses emotion

    Body Language

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    39/70

    39

    Body Language

    Avoid speakingAvoid speaking

    to ato a singlesingle personpersonduring your talk.during your talk.

    Avoid short, jerky glances.Practise looking at each person for at least 2 to 3

    seconds.

    Body Language

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    40/70

    40

    Body Language

    Hands

    What NOT to do with your hands

    .Fiddling with : rings, watch, cuff, buttons, pens, elasticbands, paper clips, coins, etc.

    Touching and Patting: Face or hair

    Scratching: any part of the body

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    41/70

    Body Language

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    42/70

    42

    Body Language

    Position and PostureAvoid barriers

    Standing vs. Sitting

    DONT sit. Standing gives you authority, makes you more visible, enablesyou to breathe properly

    Stand tall

    Body Language

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    43/70

    43

    Body Language

    Avoid the following feet movements

    Taking a few steps forward and a few steps back

    Hopping from one foot to anotherRocking to and froSwaying from side to side

    Standing on the sides of your shoes.

    Move naturally

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    44/70

    44

    FindingYour Voice

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    45/70

    45

    Finding Your Voice

    A Great Truth

    Few people likeFew people likethe sound of theirthe sound of their

    own voiceown voice

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    46/70

    46

    g

    What attributes are required of your voice ?

    1.Volume

    2. Clarity3. Variety

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    47/70

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    48/70

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    49/70

    49

    2. Clarity

    Your voice must be understoodDont speak with your teeth togetherOpen up your mouthTry to pronounce every letter clearly

    She sells sea shells on the sea shore

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    50/70

    50

    3. Variety

    Your voice mustbe colourful

    Vary the following elements of your voice:

    Volume

    Speed Pitch Inflexion Emphasis

    Start slowStart low

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    51/70

    51

    Pauses

    Pauses mean PowerPauses mean Power

    But a pause is effective only if it is silent

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    52/70

    52

    Varying Pitch

    Nerves often cause your voice to go up a few

    notes higher.

    Change between high and low pitch to

    convey different moods.

    Raise your pitch as you ask a question

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    53/70

    53

    News Extract

    xxxxxx

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    54/70

    Finding Your Voice

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    55/70

    55

    Other methods for achieving variety

    b) Using Emphasis

    Are you coming w ith me?

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    56/70

    56

    Time for an Exercise!Voice & Body Language

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    57/70

    57

    ImportantImportantConsiderationsConsiderations

    Important Considerations

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    58/70

    58

    Controlling Your NervesControlling Your Nerves

    1. Practise , practise, practise2. Relax

    3. Forget that you will forget4. Visualize success5. Think positively6. Your audience want you to succeed

    7. Focus on your subject8. Focus on the audience rather than yourself9. Welcome your anxiety

    Important Considerations

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    59/70

    59

    Questions are important forQuestions are important foryour audience to get a fullyour audience to get a fullunderstanding of what youunderstanding of what you

    are saying.are saying.

    Questions & AnswersQuestions & Answers

    Important Considerations

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    60/70

    60

    When to allow questions?a) During your talk

    Appropriate for small groups

    b)b)After your talkAfter your talkAppropriate for large groups

    Questions & AnswersQuestions & Answers

    Important Considerations

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    61/70

    61

    How to answer questions?

    Listen to the questionListen to the question Make sure you understand it Ask for the questioners name

    Restate the question for youraudience Answer it concisely

    Questions & AnswersQuestions & Answers

    Important Considerations

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    62/70

    62

    What NOT to do when answering questions

    Dont be defensive Dont rush into your answer Dont bluff Dont embarrass the questioner Dont get into a dialogue with one questioner Dont answer questions which are irrelevant to

    your talk, or uninteresting to your audience.

    Questions & AnswersQuestions & Answers

    Important Considerations

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    63/70

    63

    Some experts recommend one hourofpreparation for every minuteof

    presentation.

    Practicing & RehearsingPracticing & Rehearsing

    Important Considerations

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    64/70

    64

    1.Practice alone:use mirror, voice recorder, video camera

    2.Practice w ith someone you trustface a person, get feedback

    3.Rehearse on siteFamiliarize yourself with the place, eliminate the unexpected

    Practicing & RehearsingPracticing & Rehearsing

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    65/70

    65

    SummarySummary

    Summary

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    66/70

    66

    I can be a good speaker Seize every opportunity to present Prepare well

    Practise, Practise, Practise

    Use a safety net Speak sincerely

    Be enthusiastic

    Welcome your anxiety Be visual

    Summary

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    67/70

    67

    Workshop

    Now its your turn

    Workshop

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    68/70

    68

    How to give feedback

    1. Its your perception / view of the world

    2. Speak from the I

    3. Use

    Ive noticed/observedI feel

    Its important to me because

    What I would like to suggest/request is

    4. Use the sandwich techniqueMention a positive

    What can be improved

    End with a positive

    On Target Feedback

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    69/70

    69

    Were done!!

    Introduction

  • 8/8/2019 02 Overcoming Your Fear of Public Speaking - Lecture Pack

    70/70

    70

    How People Listen .How People Listen . .. ..

    Average Talk ing SpeedAverage Talk ing Speed 150 wpm150 wpm

    Average BrainProcessing SpeedAverage Brain

    Processing Speed 500 wpm500 wpm

    Difference 350 wpmDifference 350 w pm