02. Management Paradigm Shift & MITs Rev: Mar, 2014 Euiho (David) Suh, Ph.D. POSTECH Strategic...
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02. Management Paradigm Shift & MITs Rev: Mar, 2014 Euiho (David) Suh, Ph.D. POSTECH Strategic Management of Information and Technology Laborato (POSMIT: http://posmit.postech.ac.kr) Dept. of Industrial & Management Engineering POSTECH
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Transcript of 02. Management Paradigm Shift & MITs Rev: Mar, 2014 Euiho (David) Suh, Ph.D. POSTECH Strategic...
02. Management Paradigm Shift & MITsRev: Mar, 2014
Euiho (David) Suh, Ph.D.
POSTECH Strategic Management of Information and Technology Laboratory(POSMIT: http://posmit.postech.ac.kr)
Dept. of Industrial & Management EngineeringPOSTECH
Contents1. Management environment
2. Motivation of Management Paradigm Shift
3. Evolution of Management
4. Paradigm Shift
5. Components of Paradigm Shift
6. Management Innovation Technique
3
Management Environment
New Trade Trend(WTO, FTA)
New Trade Trend(WTO, FTA)
Information-driven Society
Information-driven Society
RapidEconomic
Growth
RapidEconomic
Growth
ShortenedTechnologyLife Cycle
ShortenedTechnologyLife Cycle
InterdisciplinaryIndustrial Structure
InterdisciplinaryIndustrial Structure
Open Domestic
Market
Open Domestic
Market
Increased Customer Demand
Increased Customer Demand
Increasing Global
Competition
Increasing Global
Competition
Skyrocketed Importance of
Strategic Management
Skyrocketed Importance of
Strategic Management
Globe-driven
Customer-driven
Information-driven
Technology-driven
4
Motivation of Management Paradigm Shift
■ Main motivations leading to management paradigm shift
ManagementParadigm
Shift
ManagementParadigm
Shift
Technology-driven
Information-driven
Customer-driven
Globe-driven
5
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
1900
6
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
1900 1946
7
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
1900 1946
Database
TQM
JIT
KANBAN
Effectiveness
1970
8
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
1900 1970
19811946
9
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
ERP
BPR - Reengineer-ing
Process-Ori-ented
Learning Organiza-tion
1900 1970
1981 19901946
10
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
ERP
BPR - Reengineer-ing
Process-Ori-ented
Learning Organiza-tion
Internet
KnowledgeManagement
Customer PowerCRMSCM
ECMCUC
1900 1970
1981 19901946 2000
11
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
ERP
BPR - Reengineer-ing
Process-Ori-ented
Learning Organiza-tion
Internet Power
KnowledgeManagement
Customer PowerCRMSCM
ECMCUC
SNS
Smart phone
Global Net-work
ServiceManagement
1900 1970
1981 19901946 2000 2010
12
Paradigm Shift
Old Paradigm New Paradigm
Product-driven Customer-driven
Function-oriented Process-oriented
Regionalization Globalization (Glocalization)
Efficiency Effectiveness
Product Quality Conformance Quality
Sequential Engineering Concurrent Engineering
Reactive Proactive
Quality-based Time-based
Internal Benchmarking Functional Benchmarking
Automation Reengineering
Economies of scale Hi-tech
Mass production Mass customization
13
Management Innovation Technique(MITs) (1/2)
■ Definition– Various Techniques for Management Innovation to Accommodate the Paradigm Shift
and the Business Environmental Changes
■ Management innovation changing ways of business– Business Process Reengineering(BPR)/ Enterprise Resource Planning (ERP)– Downsizing: Resizing, Rightsizing– Restructuring: Spin-off, Spin-out, Outsourcing– Benchmarking: Internal, Functional– Concurrent Engineering(CE) vs. Sequential Engineering– Logistics Innovation– EIS/DSS/ESS– Time-based Competition vs. Quality-based Competition
14
MITs (2/2)
■ Management innovation using mind building in organization– Strategic Management / SIS– Value Engineering (VE)– Corporate Identity (CI)– Vision Making (VM)– Knowledge Management (KM)
■ Management innovation using Technology innovation of IT – Supply Chain Management (SCM)– Customer Relationship Management (CRM)– Electronic Commerce (EC)– Mobile Commerce (MC)– Ubiquitous Computing (UC)– Social Network Services (SNS)– Smart Phone Evolution
