01 SWOT Analysis by Dr. Jones

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    SWOT(Strengths, Weaknesses,

    Opportunities & Threats)Analysis

    By Dr. Kevin Lance Jones

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    SWOT Analysis

    The SWOT Analysis framework is avery important and useful tool to use inmarketing Management and other

    business applications. As a basic tool its mastery is a

    fundamental requirement for the

    marketer, entrepreneur or businessperson.

    A clear understanding of SWOT is

    required for business majors.

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    What is a SWOT Analysis?

    A scan of the internal and externalenvironment is an important part of thestrategic planning process.

    Environmental factors internal to the firmusually can be classified as strengths (S) orweaknesses (W), and those external to thefirm can be classified as opportunities (O) or

    threats (T). Such an analysis of the strategic

    environment is referred to as a SWOTanalysis.

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    The SWOT Matrix

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    SWOT Analysis

    The SWOT analysis providesinformation that is helpful in matchingthe firm's resources and capabilitiesto the competitive environment inwhich it operates.

    As such, it is instrumental in strategyformulation and selection.

    The following diagram shows how aSWOT analysis fits into anenvironmental scan:

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    The SWOT Framework

    SWOT Analysis FrameworkEnvironmental Scan

    / \

    Internal Analysis External Analysis

    / \ / \Strengths Weaknesses Opportunities Threats

    SWOT Matrix

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    Strengths

    A firm's strengths are its resources andcapabilities that can be used fordeveloping a competitive advantage.Examples of such strengths include:

    Patents Strong brand names Good reputation among customers

    Cost advantages from proprietaryknow-how Exclusive access to natural resources Good access to distribution networks

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    Weaknesses

    The absence of certain strengths are aweakness. For example, the followingmay be considered weaknesses:

    Lack of patent protection A weak brand name

    Poor reputation among customers

    High cost structure Lack of access to best natural resources

    Lack of access to key distributionchannels

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    Weaknesses - Continued

    In some cases, a weakness may be theflip side of a strength.

    For example, a firm has a large amount

    of manufacturing capacity. While this capacity may be considered a

    strength that competitors do not share, italso may be a considered a weakness if

    the large investment in manufacturingcapacity prevents the firm from reactingquickly to changes in the strategic

    environment.

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    Opportunities

    The external environmental analysis mayreveal certain new opportunities for profitand growth. Some examples of suchopportunities include:

    An unfulfilled customer need

    Arrival of new technologies

    Loosening of regulations

    Removal of international trade barriers

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    Threats

    Changes in the external environmentalalso may present threats to the firm.Some examples of such threatsinclude:

    shifts in consumer tastes away from thefirm's products

    emergence of substitute products

    new regulations

    increased trade barriers

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    The SWOT Matrix

    A firm should not necessarily pursue themore lucrative opportunities (overextending).

    Rather, it may have a better chance at

    developing a competitive advantage byidentifying a fit between the firm'sstrengths and upcoming opportunities.

    In some cases, the firm can overcome aweakness in order to prepare itself topursue a compelling opportunity.

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    SWOT / TOWS Matrix

    To develop strategies that take intoaccount the SWOT profile, a matrixof these factors can be constructed.

    The SWOT matrix, can be changedinto what is known as the TOWS

    Matrix that is shown on the nextslide:

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    SWOT / TOWS Matrix

    TOWSAnalysis

    Strengths Weaknesses

    Opportunities S-OStrategies

    W-OStrategies

    Threats S-T

    Strategies

    W-T

    Strategies

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    SWOT / TOWS Matrix

    S-O strategies pursue opportunities thatfit well the company's strengths.

    W-O strategies overcome weaknesses

    to pursue opportunities. S-T strategies identify ways that the firm

    can use its strengths to reduce its

    vulnerability to external threats. W-T strategies make a defensive plan to

    prevent the firm's weaknesses frommaking it susceptible to external threats.

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    SWOT Interactions