01. Mgmt Ctrl System

Management Control System 10 Marks 1 Control Systems Control-self regulatory mechanism Sequence of Action-Planning, Execution, comparison of Achievement vs Plan, assessment of deviation & Corrective Action Elements of Central System Control Object -the variable of the systems behavior chosen for monitoring and c ontrol (KRA) Detector-Tracks the performance and can be visualized as a sc anning system (MIS/KPI) Comparator/Assessor-compare deviation of control obj from std/norm (dashboard) Effecter-decision maker-control-in ctrl-ok, out of ctrl-corrective action taken Communication Network -transit info btwn detector & assessor Three principles of governing ctrl fn in cybernetics system: 1. Continuous and automatic comparison/feedback 2. Synonymous with communication 3. In the act of and by the act Cybernetics-Greek work kybernetes-steersman-directs the ship & correct deviation; pressure cooker is example of self regulatory mechanism System-A set of objects together with their relationships between the objects and between their attributes related to each other and to their environment. ‘So as to form a whole’ Objects-elements of system; Input, Process & Output Relationship-bonds that link the object together-three types Symbiotic – (ex: plant- parasite-unipolar); prodn & sales-bipolar-mutualistic symbiosis Synergitic-2+2=5 Redundant-backup-stepney tyre in car Attributes-properties of both objects & r elationship Defining characteristics -eg: load capacity of truck, fuel, etc Accompanying characteristics-amount of pollution Environment -external factors to a system-uncontrollable-PESTLE Mgmt Ctrl System (MCS) MCS is a set of inter-related communication structures that facilitates the processing of information for the purpose of assisting managers in coordinating the parts and attaining the purpose of an organization on a continuous basis. Purpose-coordination, steering org to ach goals; bringing unity

01. Mgmt Ctrl System

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