01 Branding as a Concept Unit VI
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Transcript of 01 Branding as a Concept Unit VI
Branding
Dr.Ambedkar Business School/MJSiddiqui/2010
How it all began.. Branding existed even before the
word “Brand” was coined Earliest evidence of branding are in
the ancient civilizations of Romans & Greeks traders and producers.
Earliest examples of branding:Message inscriptionsTown criersMarks & Symbols
Dr.Ambedkar Business School/MJSiddiqui/2010
EtymologyOrigin in the Norwegian word
‘brandr’Meaning ‘to burn’The marks, by burning, made by
farmers on the livestock to differentiate their cattle from those of others
This practice continued by the sixteenth century distillers to burn marks on their kegs or wooden containers of wine.
Dr.Ambedkar Business School/MJSiddiqui/2010
Evolution of BrandingBranding is linked to Uniformity &
HomogeneityQualifiers are require to separate
similar or identical entities. Uniformity gives birth to
branding.Earliest names of brands were
linked to the creaters name:Eq.: Levi’s, Smirnoffs, Ponds,
Mercedes Benz, Rolls-Royce, Ford, Bugatti etc.
Dr.Ambedkar Business School/MJSiddiqui/2010
Names & Brands The names of creators began to be
replaced by places:Eq.: London, Polar, British, Arctic etc.
Then by famous people:Eq.: Lincoln, Hilton, Tommy
Then by Pleasing words from latinEq. : Calligraphy, Cuticura etc.
Even Animals:Eq.: Kangaroo, Cobra, Deer, etc
Dr.Ambedkar Business School/MJSiddiqui/2010
Names & Brands As also the words that indicate
‘status’Eq. : Golden, Royal, Premium, Regal, Kings,Dukes
Then there were the artificial names
Eq.: Hummer, Kodak, Captain Cook, etc.
Dr.Ambedkar Business School/MJSiddiqui/2010
Brands & Products There has been a confusion between
Products & Brands. ‘A product is anything that can be offered to
a market to satisfy a need or a want’Eq.: Physical Goods, Services, People, Places, Experience, organizations, Events, etc.
Concept of Product has a wider meaning and not just confined to commodities.
In the words of Levitt “ there is no such thing as a commodity, all goods can be differentiated.
Dr.Ambedkar Business School/MJSiddiqui/2010
How Products can be differentiated A product should be visualized to
have four levels:1. A basic & rudimentary thing2. Must satisfy minimal expectation3. Must exceed this level of expectations4. Potential product level: what more remains to be done.
These provide the opportunities for diferentiations.
Dr.Ambedkar Business School/MJSiddiqui/2010
How brands can differentiate Brands help identify products Brands help specify, choose &
recommend the products Brands help in communicating ,
‘what the it stands for’ Brands signify ‘what it does’ Brands lift products to higher plane.But brands exist, because of-and for-
the CUSTOMER
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Perspectives A product is merely a physical
object What customer needs is a
satisfier not just objects A consumer has both Rational &
Emotional dimension to satisfiers. Branding gives customers
reasons to buy and use the products.
Banding is actually a connecting device
Dr.Ambedkar Business School/MJSiddiqui/2010
What Values Customers tend to satisfy using products & services?1. Functional Value2. Social Value: A position in
society3. Emotional Value: Feeling of Joy,
respect..4. Epistemic Value : Knowledge &
Learning5. Situational Value: Helping in a
situation
Dr.Ambedkar Business School/MJSiddiqui/2010
BRAND PERSPECTIVES:
Visual / Verbal Perspective : Logo, & Words Positioning Perspective: Owning a “name” Value Perspective: Three dimensional
A. Functional: performance aspectB. Expressive : Customers expressionC. Central : Religious, National or political
Brand Image Perspective: Symbolizing Added Value Perspective: Brand adds value Perceptual Appeal Perspective: Rational,
Sensory & emotional appeal Personality Perspective: Customers see the
personality of a ‘BRAND’
Dr.Ambedkar Business School/MJSiddiqui/2010
So…What is a Brand? It’s a perceptual entity which
lives in the mind of a consumer. Brand are a source of creating
competitive superiority. Brands build’s up prejudice in the
customers mind. It comprises of symbols, words,
object and concept all at one and the same time.
Dr.Ambedkar Business School/MJSiddiqui/2010
Why Brands make sense There is a brand explosion Simple carbon copies are being
made. Commoditization is causing price
wars Companies require increased
differentiation. The competition need to be
curbed & new category needs to be created.
Brands: The Full PerspectiveIt’s a perceptual EntityIt can have a: Name Symbol Design or a combination of aboveBrands help the process of selecting & rejecting products.Brands help create a prejudice in the customers mind
Dr.Ambedkar Business School/MJSiddiqui/2010
Brands: The Full Perspective How Symbols help? What Color Signify? What impact does Words have? How Design discriminate?
Dr.Ambedkar Business School/MJSiddiqui/2010
Brands: Emotional HijackingBy Daniel Goleman There are two fundamentally
different ways to construct mental life.
The Rational Mind: Conscious, Aware, Reflects &
ponders The Emotional Mind:
Impulsive, Powerful and illogical
Dr.Ambedkar Business School/MJSiddiqui/2010
What are the growth Codes Benefits & Promises: Objective & Subjective Superiority Norms & Values:
Social Ethical & Morals of the Society
Identity & Self Expression Emotions & Love
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Equity A renowned designer A well known author An established painter A popular Doctor An prominent lawyer A successful Movie director/actorThese are all examples of easy to
“buy” propositions.
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Equity: DefinitionThe Managers Perspective: BE can be thought of as the additional cash
flow achieved by associating a brand with the underlying product or service …Alexander Biel
BE is the difference between the value of the brand to the consumer and the value of product without the branding…Josh McQueen
It is the residual equity that remains after you compare the blind and identified version of the same product…Richard Clay
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Equity: DefinitionThe Academicians Perspective: The incremental cash flow which accrue to a
branded product over and above the cash flow which would result from the sale of a product …Simon & Sullivan
Specific attribute beliefs and global evaluative beliefs consumers have learned to asociate with a brand name…John & Loken
The added value with which a given brand endows a product.. A name, symbol design or matk that enhances the value of product beyond its functional purpose…Faquhar
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Equity: Financial Perspective Companies with strong brands are less
risky. They enjoy good distribution, which help
in maintaining high market share High Market share means higher price
points and better margins Better competitive positioning due to
lower price elasticity relative to competitors.
Will act as barriers to competition High brand loyalty sustains future sales
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Equity: Consumer Perspective Brand Awareness +Learning occurs Brand Salience
+Association builds Brand Attitude
+ Preference forms Brand Loyalty
Dr.Ambedkar Business School/MJSiddiqui/2010
Issues in Branding
Discuss!Brand Explosion: The impact?
Dr.Ambedkar Business School/MJSiddiqui/2010
Category Development Index (CDI):It is an indicator of how much a category of products
have penetrated into the market (i.e. how widespread the usage of a particular product is or is not?)
Brand Development Index (BDI):It is an indicator of how much market share does a
particular brand ( A low BDI shows a low market share & High BDI reflects a higher market share.
(High BDI but Low CDI & Low CDI but high BDI)
Branding strategy: Some Definitions
Dr.Ambedkar Business School/MJSiddiqui/2010
Branding strategy: Some Definitions Company Brand: Brands that
identifies the parent company. (TATA, Reliance)
Group Brand: A brand that is used in more than one category ( Yamaha)
Single Brands: The brand name is restricted to a single product category. (Ariel, Dettol)
Dr.Ambedkar Business School/MJSiddiqui/2010
Branding strategy: Some Definitions Brand Stretching: Brand Retrenching: Brand Extension: Line Extension: Brand Flanking: Master Brands:
Dr.Ambedkar Business School/MJSiddiqui/2010
Definitions: Brand Stretching Brand Retrenching: Using the same brand name for a
different product category.Nestle –Nescafe CoffeeNestle – Chocolate BarsNestle – Energy Drinks
Dr.Ambedkar Business School/MJSiddiqui/2010
Definitions: Brand Retrenching Brand Retrenching: When companies stop using a
brand or sell it in order to focus on niche segments or stronger brands it already possess.
MUL: 1000/ Esteem/800
Dr.Ambedkar Business School/MJSiddiqui/2010
Definitions: Brand Extension Brand Extension: When companies use an existing
brand name to venture into new or a modified products or service
Colgate TotalGillette SensorTata SafariReliance Digital
Dr.Ambedkar Business School/MJSiddiqui/2010
Definitions: Line Extension Line Extension: When companies expand a line of
products as in case of variantsIndigo ; Indigo Marina; Indigo
Marina DLXLux , Lux International, Surf, Surf Excel,
Dr.Ambedkar Business School/MJSiddiqui/2010
Definitions: Brand Flanking Brand Flanking: A new brand (Flanker) is
introduced into a product category where the company already exists (A line extension)
HUL: Surf, Rin, Wheel.Cadburys: 5 Star, Fruit & Nut,
BournvilleP&G: Ariel & Tide
Dr.Ambedkar Business School/MJSiddiqui/2010
Definitions: Master Brands Master Brand : Creation of a brand by retrenching
the brands and then creating sub-brands and brand extension.
CadburyNestlePondsRexona
Issues in Branding: Stretch or RetrenchThree fundamental Questions: Does it make strategic Sense? Does it fit into the brands equity? Does it make a profitable venture?Three Fundamental Reasons: Exploit competitive weakness Answer to changes in markets (tech) Alterations in target (Ageing,
Demand)Dr.Ambedkar Business School/MJSiddiqui/2010
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Extensions: Some InsightsWhy firms do extensions: A new product gets instant recognition Saves cost of launching a new brand Leverage an existing brand More significant in case of premium
brands If extended to an unrelated category,
then the benefits are maximum Extensions are actually expansion of
the brand family
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Extensions: Some InsightsBrand extensions outside the
category: An extension of brand to altogether
new category A brand is leveraged to maximum Leverage an existing brand A risk of customer rejecting the
extension cannot be ruled out. This may result in causing damage to
the parent brand.
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Extensions: Some Insights
How brand extension can be Successful:
Consistency & Similarity with the parent brand: Taste, ingredients, etc.
Falling in the same area of expertise will give the credibility to extensions.
The mothers brands benefits must be transferable to the extension.
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Extensions: RisksWhat damages can be caused: Dilute the focus from the current
portfolio If not positioned appropriately,
can cannibalize the parent brand If customer does not see value
transfer then extensions fail causing losses.
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Stretching: IssuesThe Brand stretching depends
on its character:1. Product Brand: where a brand identifies a productExamples- ?SurfDettolXeroxDinshaws?...locally
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Stretching: IssuesThe Brand stretching depends on
its character:2. Formula Brand: where a brand identifies a formula or a
set procedure for making a productExamples- ?GitsDharaMothers pickleWaghmare Masale?...locally
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Stretching: IssuesThe Brand stretching depends on its
character:3. Know-how Brand: where a brand identifies an expertise that a
brand possessExamples- ?Sony.. Miniaturization & robotics &
portabilityXerox.. Photocopying & Documents MgmtAmul.. Milk processingConcrete Developers?...locally
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Stretching: IssuesThe Brand stretching depends on its
character:4. Interest Brand: where a brand identifies the core spirit
or the central interest of the brandExamples- ?Apple.. High tech gadgetsNike.. WinningSamsung.. Medium quality white goodsHaldirams?..packaged snacks...locally
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Stretching: IssuesThe Brand stretching depends on its
character:5. Philosophy Brand: where a brand transforms the product into a
a philosophical realm very different from a physical reality
Examples- ?CartierRolls-RoyceArmani, Parker, D&G, Nakshatra, GiliVicco & Baidyanath?...locally
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Stretching:
Discuss!
Can Brands change their character?
Dr.Ambedkar Business School/MJSiddiqui/2010
Brand Extensions: New Trends