01 Academic Report Writing 2011

136
1 ADVANCED ENGLISH FOR ACADEMIC COMMUNICATION UHB 2422 Instructor: Mr Norhaizal Ramley

Transcript of 01 Academic Report Writing 2011

Page 1: 01 Academic Report Writing 2011

1

ADVANCED ENGLISH FOR ACADEMIC

COMMUNICATIONUHB 2422

ADVANCED ENGLISH FOR ACADEMIC

COMMUNICATIONUHB 2422

Instructor:Mr Norhaizal Ramley

Page 2: 01 Academic Report Writing 2011

2

LET’S GET

STARTED!

Page 3: 01 Academic Report Writing 2011

3

COURSEWORK MARKS

• Proposal Presentation (Group) (5%)

• Research Instrument (Group) (5%)

• 2 Drafts of Report (Group) x 10% (20%)

• 1 Consultation (Individual) (10%)

• Quiz (10%)• Final Report (Group)

(10%)• Oral Presentation (Individual)

(10%)• Final Exam

(30%)• TOTAL

(100%)

Page 4: 01 Academic Report Writing 2011

4

1ST WEEKEND1st session

• Introduction• Research

planning• Research

proposal• Data collection

2nd session• Proposal Presentation

• Consultation 1 (Research instrument)

• Data processing• Data presentation• Writing Research

Report (First 3 chapters)

Page 5: 01 Academic Report Writing 2011

5

BEFORE 2ND WEEKEND

COLLECTION OF DATA Components:• Introduction

• Literature Review• Methodology

Submission of 1st draft via e-mail

([email protected])

Page 6: 01 Academic Report Writing 2011

6

2nd WEEKEND3rd session

• Consultation 2 (Return 1st

draft – First 3 chapters)

• Report writing (Final 2

chapters)

4th session• Consultation 3 (Check 1st draft –

Final 2 chapters)• Oral Presentation &

Listening

Page 7: 01 Academic Report Writing 2011

7

BEFORE 3RD WEEKEND

Submission of Final Draft via e-mail

([email protected])

Page 8: 01 Academic Report Writing 2011

8

3RD WEEKEND

5TH session• Students’ Oral Presentations• Submission of Final Report• Discussion on Sample Exam Paper

Page 9: 01 Academic Report Writing 2011

9

NOW GET INTO YOUR

GROUP!

Page 10: 01 Academic Report Writing 2011

10

INTRODUCTION

What is research report writing?

Emotional VS.

Factual

Page 11: 01 Academic Report Writing 2011

11

Page 12: 01 Academic Report Writing 2011

12

HOW DO I CONDUCT A RESEARCH?

Follow these5 steps!

Page 13: 01 Academic Report Writing 2011

13

HOW DO I CONDUCT A RESEARCH?

1. Identify the Issue or Problem• What do I want to know?• Who are involved?• Where?• Why?

Page 14: 01 Academic Report Writing 2011

14

HOW DO I CONDUCT A RESEARCH?

2. Determine the Purpose• What exactly do I want to do here?• What is my statement of purpose?• To evaluate? To investigate? • To compare? To describe?

Page 15: 01 Academic Report Writing 2011

15

HOW DO I CONDUCT A RESEARCH?

3. Draw a Plan or a Strategy• Who, where and what are going to

be involved in the research?• How do I collect the data?• What are the deadlines?

Page 16: 01 Academic Report Writing 2011

16

HOW DO I CONDUCT A RESEARCH?

4. Search and Collect the Data• Do I need primary data?• Do I need secondary data?• What are the instruments to be

used to collect the data?

Page 17: 01 Academic Report Writing 2011

17

HOW DO I CONDUCT A RESEARCH?

5. Analyze Data• How do I process, record, analyze

and interpret the data?• How do I make connections among

the data?• How do I draw conclusions from

the data?

Page 18: 01 Academic Report Writing 2011

18

So what is the problem?

Page 19: 01 Academic Report Writing 2011

19

RESEARCH PROPOSAL

Page 20: 01 Academic Report Writing 2011

20

WHAT IS A RESEARCH PROPOSAL?

A Plan of Action

Why?• To seek funding

• To seek commitment

Page 21: 01 Academic Report Writing 2011

21

2 TYPES OF PROPOSAL

INTERNAL VS.

EXTERNAL

SOLICITED VS.

UNSOLICITED

Page 22: 01 Academic Report Writing 2011

22

10 COMPONENTS OF A PROPOSAL

1.Title2.Background

Information3.Statement of Problem4.Research Objectives5.Research Questions

Page 23: 01 Academic Report Writing 2011

23

10 COMPONENTS OF A PROPOSAL

(Cont’d) 6. Significance of the

Study7. Scope8. Methodology9. Work Schedule10. Call to Action

Page 24: 01 Academic Report Writing 2011

24

DATA COLLECTION

Page 25: 01 Academic Report Writing 2011

25

WHAT IS DATA COLLECTION?

• A process of collecting data (primary & secondary) from different sources

• PRIMARY DATA – obtained through questionnaires, interviews, observations & experiments

• SECONDARY DATA – obtained through reading others’ works

Page 26: 01 Academic Report Writing 2011

26

COLLECTING SECONDARY DATA

• Conducted at the beginning of a research to get a better picture of what you are going to investigate

• Gathered from various written resources (offline/online)

• Used in various sections of research report esp. Literature Review

• Must be properly cited

Page 27: 01 Academic Report Writing 2011

27

COLLECTING PRIMARY DATA

FOUR INSTRUMENTS:

1.QUESTIONNAIRES2.INTERVIEW3.OBSERVATION 4.EXPERIMENTS

Page 28: 01 Academic Report Writing 2011

28

1.QUESTIONNAIRES

• A systematic compilation of questions distributed to respondents from which information is needed

• Administered through survey, mail, telephone & internet

Page 29: 01 Academic Report Writing 2011

29

2 TYPES OF QUESTIONS

1. Open-ended Questions

2. Close-ended QuestionsYes/No Scale

Listing/ChoiceRanking

Category

Page 30: 01 Academic Report Writing 2011

30

2.INTERVIEW• A two-communication which

permits an exchange of ideas and information

• 3 types of interviews: 1. Structured 2. Semi-structured 3. Unstructured

Page 31: 01 Academic Report Writing 2011

31

3.OBSERVATION

• To get firsthand information • To strengthen existing data

Page 32: 01 Academic Report Writing 2011

32

4.EXPERIMENTS

• To test various techniques, assumptions or products (esp. in engineering & agriculture)

Page 33: 01 Academic Report Writing 2011

33

SAMPLING & POPULATION

• SAMPLING – a group of respondents who provide information that may be generalised to general population

• POPULATION – a target group to which the results of a research are applicable

Page 34: 01 Academic Report Writing 2011

34

2 TYPES OF SAMPLING

RANDOM • Respondents

are selected randomly without criteria

• 3 Categories: Simple Stratified Cluster

NON-RANDOM• Respondents

are selected based on certain criteria

• 3 Categories:SystematicConveniencePurposive

Page 35: 01 Academic Report Writing 2011

35

DATA PROCESSING

& DATA PRESENTATION

Page 36: 01 Academic Report Writing 2011

36

WHAT IS DATA PROCESSING?

• To convert raw data into meaningful statements that could help answer research questions

• Raw data are systematically organised so that their meanings can be understood

• Procedures for quantitative and• qualitative data are different

Page 37: 01 Academic Report Writing 2011

37

3 STAGES (QUANTITATIVE DATA)

1. ORGANISING, RECORDING AND CATEGORISING AND/OR CODING

2. PRESENTING3. ANALYSING

Page 38: 01 Academic Report Writing 2011

38

1.ORGANISING, RECORDING & CATEGORISING AND/OR

CODING

• Organise manually or using computer

• Record using ‘keyword’• Categorise to see the ‘picture’• Coding helps processing the data

statistically (using SPSS)

Page 39: 01 Academic Report Writing 2011

39

2.PRESENTING

• Turn data into comprehensible ‘pictures’ through

1. Table 2. Graph 3. Chart

Page 40: 01 Academic Report Writing 2011

40

3.ANALYSING

• Analyse manually or using computer

• Involves the interpretation of frequencies based on data presentation

Page 41: 01 Academic Report Writing 2011

41

3 STAGES (QUALITATIVE DATA)

1. ORGANISING, CATEGORISING AND/OR CODING, AND RECORDING

2. PRESENTING3. ANALYSING

Page 42: 01 Academic Report Writing 2011

42

1.ORGANISING, CATEGORISING AND/OR CODING,

• Organise by using transcriptions• Categorise by listing the

responses • Coding by using flexible codes

Page 43: 01 Academic Report Writing 2011

43

2.PRESENTING

• Usually presented in original forms

• Can also be presented using tables

Page 44: 01 Academic Report Writing 2011

44

3.ANALYSING

• Involves finding commonalities, regularities or emerging patterns among the responses

Page 45: 01 Academic Report Writing 2011

45

WRITING RESEARCH

REPORT

Page 46: 01 Academic Report Writing 2011

46

3 SECTIONS

1.PRELIMINARY2.MAIN3.SUPPLEMENTA

RY

Page 47: 01 Academic Report Writing 2011

47

1.PRELIMINARY• Title Page• Abstract• Acknowledgement• Table of Content• List of Figures/ Tables• List of Abbreviation &

Symbols

Page 48: 01 Academic Report Writing 2011

48

2.MAIN

1. Introduction2. Literature Review3. Methodology4. Findings & Discussions5. Conclusion &

Recommendation

Page 49: 01 Academic Report Writing 2011

49

3.SUPPLEMENTARY

• References• Appendices

Page 50: 01 Academic Report Writing 2011

50

1.INTRODUCTION

Page 51: 01 Academic Report Writing 2011

51

7 ELEMENTS

1. Background of the Study2. Statement of Problem3. Purpose of the Study4. Research Objectives5. Research Questions6. Significance of the Study7. Scope of the Study

Page 52: 01 Academic Report Writing 2011

52

1.Background of the Study

Three steps:1. To state general statements of

facts related to the field of study2. To state specific statements

about issues studied by other researchers

3. To state statements that indicate the need for more investigation

Page 53: 01 Academic Report Writing 2011

53

2.Statement of Problem

• To define the issue or problem investigated in the study

• To refer to problem statement in the proposal

Page 54: 01 Academic Report Writing 2011

54

3.Purpose of the Study

• To include a broad discussion on the reasons why the study was carried out and intentions of the study

Page 55: 01 Academic Report Writing 2011

55

4.Research Objectives

• To show the extent and the expected outcome of the study

• To begin with a leading statement followed by the objectives written in point forms

Page 56: 01 Academic Report Writing 2011

56

5.Research Questions

• To guide the discussion about the topic

• To stimulate readers’ interests• To turn the objectives of the study

into research questions

Page 57: 01 Academic Report Writing 2011

57

6.Significance of the Study

• To justify the reason for conducting the study

• To emphasize the potential benefits that it would bring

Page 58: 01 Academic Report Writing 2011

58

7.Scope of the Study

• To indicate the direction of the study

• To map out the boundaries of the study

• To outline the method of investigation

• To give a preview of the written report

Page 59: 01 Academic Report Writing 2011

59

2.LITERATURE REVIEW

Page 60: 01 Academic Report Writing 2011

60

WHAT IS LITERATURE

REVIEW?• It is an account of what has been

published on a research area• It describes, summarizes,

evaluates and clarifies the studies reviewed

• It outlines a framework and a theoretical base of a research

Page 61: 01 Academic Report Writing 2011

61

WHY?• To guide you through others’ works• To prepare for your own research• To provide a context for your

research• To justify the research• To illustrate how the subject has

been studied before• To outline gaps in previous research

Page 62: 01 Academic Report Writing 2011

62

HOW DO I DO IT?

• Identify relevant articles and books

• Read and appraise the text critically

• Organise the literature around your research questions

• Synthesize relevant information to current study

Page 63: 01 Academic Report Writing 2011

63

5 GENERAL STEPS

1. Prepare annotated bibliography2. Maintain a reference list3. Organise materials and make

notes4. Write individual sections

according to themes5. Integrate all sections

Page 64: 01 Academic Report Writing 2011

64

HOW DO I CITE IN A REPORT?

THREE WAYS:

1. SUMMARIZING2. DIRECT QUOTATION3. PARAPHRASING

Page 65: 01 Academic Report Writing 2011

65

1. SUMMARIZING• It is a shortened piece of writing

by restating main points in your own words

• General ideas are highlighted • Details & examples are excluded

Page 66: 01 Academic Report Writing 2011

66

2. DIRECT QUOTATION

• Authors’ exact words are copied directly from original sources

• It is preferred when citing powerful phrases or interpreting literary works like poems or plays

• Sources must be properly cited

Page 67: 01 Academic Report Writing 2011

67

3. PARAPHRASING

• Authors’ words are rephrased/ reworded in your own words

• Paraphrased text is usually shorter than original text

• Paraphrased materials must be properly cited

Page 68: 01 Academic Report Writing 2011

68

3.METHODOLOGY

Page 69: 01 Academic Report Writing 2011

69

FIVE PARTS

1. Introduction (Short description of purpose, location, respondents & instruments)

2. Research Instruments3. Respondents of the Study4. Research Procedure5. Data Analysis

Page 70: 01 Academic Report Writing 2011

70

4.FINDINGS & DISCUSSION

Page 71: 01 Academic Report Writing 2011

71

WHAT ARE FINDINGS?

• Discoveries based on facts, not emotions

• Presented in the form of statistics (percentages, frequency counts & averages) or illustrations (tables, graphs, diagrams, etc.)

Page 72: 01 Academic Report Writing 2011

72

ISN’T A PICTURE WORTH

A THOUSAND WORDS?

Page 73: 01 Academic Report Writing 2011

73

HOW TO WRITE IN THE REPORT?

Type A

Findings• Research Question 1• Research Question 2• Research Question 3

Discussion• Research Question 1• Research Question 2• Research Question 3

Type B

• Research Question 1: Findings & Discussion

• Research Question 2: Findings &

Discussion

• Research Question 3: Findings &

Discussion

Page 74: 01 Academic Report Writing 2011

74

TAKE A LOOK AT AN EXAMPLE

OF FINDING (page 177)

Page 75: 01 Academic Report Writing 2011

75

12 TIPS ON WRITING FINDINGS

1. Introduce the topic2. Point to significant findings3. Use graphics to support findings4. Explain statistics selectively and

concisely 5. Support statistics with qualitative

data (if any)

Page 76: 01 Academic Report Writing 2011

76

12 TIPS ON WRITING FINDINGS (cont’d)

6. Spell out the word ‘percent’ in the text (don’t be confused with ‘percentage’)

7. Spell out the number that begins a sentence, and use figure in the middle of a sentence

8. Follow correct organisation

Page 77: 01 Academic Report Writing 2011

77

12 TIPS ON WRITING FINDINGS (cont’d)

9. Use concise, grammatically correct statements

10. Use correct tenses11. Use language expression

correctly (page 180-1)12. Focus on 4Cs - Clarity,

Coherence, Conciseness and Correctness

Page 78: 01 Academic Report Writing 2011

78

4 STRATEGIES IN WRITING DISCUSSION

Explain Compare Evaluate

Infer

Page 79: 01 Academic Report Writing 2011

79

1. Explain Findings• Give reasons for findings• Explain circumstances during data

collection• Explain limitations

Page 80: 01 Academic Report Writing 2011

80

2. Compare Findings• Relate the different findings to

highlight their significance• Compare similar findings from

related studies

Page 81: 01 Academic Report Writing 2011

81

3. Evaluate Findings

• Assess findings as: unexpected or insignificant or unsatisfactory

Page 82: 01 Academic Report Writing 2011

82

4. Infer from Findings

• Make sense of findings• Develop ideas and viewpoints• Be creative and speculate

Page 83: 01 Academic Report Writing 2011

83

5.CONCLUSION & RECOMMENDATION

Page 84: 01 Academic Report Writing 2011

84

5 ELEMENTS IN A CONCLUSION

OverviewRestatement

ReviewImplicationsLimitations

Page 85: 01 Academic Report Writing 2011

85

1.Overview of the study

• Summarize what the research is all about (do not introduce new ideas)

• Explain briefly why & how you conduct the study

Page 86: 01 Academic Report Writing 2011

86

2. Restatement of the objectives

• Rephrase the objectives• Start with the most significant one

Page 87: 01 Academic Report Writing 2011

87

3. Review of the findings

• Draw conclusions for each major issues

• Use discourse markers to connect the findings

• Start with the most important one

Page 88: 01 Academic Report Writing 2011

88

4. Implications of the findings

• Deduce some ideas based on findings (do not exaggerate)

• Implicate some ideas that can support further actions

Page 89: 01 Academic Report Writing 2011

89

5. Limitations of research (optional)

• State the weaknesses (do not apologize)

• E.g. Small sample size, limited time, improper instrument, etc.

Page 90: 01 Academic Report Writing 2011

90

Conclusion can be written in paragraph/

point form(page 192-3)

Page 91: 01 Academic Report Writing 2011

91

WHAT IS A RECOMMENDATION?

• It suggests actions to be taken based on findings

• It is related to conclusions • It is NOT based on biases or beliefs

that are not supported by data

Page 92: 01 Academic Report Writing 2011

92

2 TYPES OF RECOMMENDATION

1. To recommend actions to be taken based on findings

2. To recommend actions to other researchers for further research

Page 93: 01 Academic Report Writing 2011

93

Recommendation can be written in

paragraph/ point form(page 196)

Page 94: 01 Academic Report Writing 2011

94

LANGUAGE INPUT:Modal Auxiliary

Verbs• Use appropriate modals when

making recommendations:1. May/Could/Might – mild

suggestion2. Should/Ought to – strong

suggestion3. Must/Have to – extreme

suggestion

Page 95: 01 Academic Report Writing 2011

95

ORAL PRESENTATIO

N

Page 96: 01 Academic Report Writing 2011

96

SALES! 50%!

SALES! 70%!

SALES!!120%!

Page 97: 01 Academic Report Writing 2011

97

I HATE PUBLIC

SPEAKING!

Page 98: 01 Academic Report Writing 2011

98

WHAT IS AN ORAL PRESENTATION?

• A type of communication that involves speaking & listening

• Can be formal/ informal• Essential for professionals• A requirement for students

Page 99: 01 Academic Report Writing 2011

99

3 PURPOSES OF ORAL PRESENTATION

1. Informative2.Demonstrative3.Persuasive

Page 100: 01 Academic Report Writing 2011

100

4 TYPES OF ORAL PRESENTATION

1. Impromptu 2.Manuscript 3.Memorised 4.Extemporaneou

s

Page 101: 01 Academic Report Writing 2011

101

7 TIPS FOR EFFECTIVE

ORAL PRESENTATIONS

Page 102: 01 Academic Report Writing 2011

102

1. Planning Your Oral Presentation Well

• What is the purpose?• Who is the audience?• What is the topic?• Where?

Page 103: 01 Academic Report Writing 2011

103

2. Knowing Your Content Well

• What is the content?• Have I included all the relevant

information?

Page 104: 01 Academic Report Writing 2011

104

3. Analysing Your Audience

• What is the background of audience?

• Are they educated?• What is the reason for attending?• How many of them?

Page 105: 01 Academic Report Writing 2011

105

4. Knowing the Presentation Room

• What is the size of the room?• How is the seating arrangement?• What are the facilities provided?

Page 106: 01 Academic Report Writing 2011

106

5. Knowing the Time Allotted

• How long do I have to present?

Page 107: 01 Academic Report Writing 2011

107

6. Writing the Outline of Your

Delivery

• What are the main ideas? (Prepare short notes, either linear

or non-linear - do not outline them word by word)

Page 108: 01 Academic Report Writing 2011

108

7. Deciding on the Appropriate Style

of Delivery

• Do I have to be casual?• Is there a large audience that

requires a formal presentation?

Page 109: 01 Academic Report Writing 2011

109

ORGANISING YOUR ORAL PRESENTATION

1.Introduction2.Body3.Conclusion

Page 110: 01 Academic Report Writing 2011

110

1.Introduction

• Start with attention grabbers (Question, humour, quotation, statistics, stories, etc)

• Use correct language expressions (examples - page 209)

Page 111: 01 Academic Report Writing 2011

111

2.Body• For report presentation, follow the

pattern in the report • Support with details and evidence• Ensure clarity by keeping

message simple • Ensure cohesion by using linking

words (examples – page 216)

Page 112: 01 Academic Report Writing 2011

112

3.Conclusion• End it by using: >> a summary of key points >> a recommendation

>> an “umphh” final thought

• Use correct expressions (examples – page 221)

Page 113: 01 Academic Report Writing 2011

113

Prepare the outline (linear/non-linear)

for the introduction, body & conclusion

of your presentation.

(refer to Tables 7.1 – 7.8)

Page 114: 01 Academic Report Writing 2011

114

WHY VISUAL AIDS?• To believe (seeing is believing)• To enhance understanding• To enable better retention• To ensure continuity• To build presenter’s credibility• To have more fun!

Page 115: 01 Academic Report Writing 2011

115

19 TIPS IN USING VISUAL AIDS

Page 116: 01 Academic Report Writing 2011

116

19 TIPS IN USING VISUAL AIDS

1. Arrange accordingly to the content

2. Points form (using key words) is advisable – don’t punctuate!

3. Coordinate points in parallel forms (content, grammar, numbering)

4. Subordinate major & minor headings appropriately

Page 117: 01 Academic Report Writing 2011

117

19 TIPS IN USING VISUAL AIDS (cont’d)

5. Avoid irrelevant words6. Words must be clearly readable7. Avoid too much info on a single

slide (remember to KISS!)8. Avoid too many colours

Page 118: 01 Academic Report Writing 2011

118

19 TIPS IN USING VISUAL AIDS (cont’d)

9. Use animation sparingly 10.Introduce a visual before showing

it11.Stand to the side of your computer12.Face audience as much as possible

Page 119: 01 Academic Report Writing 2011

119

19 TIPS IN USING VISUAL AIDS (cont’d)

13.Use a pointer to direct audience focus (not your finger)

14.Visuals should tally with what you say

15.Avoid reading your notes16.Use appropriate language

expressions (examples – page 230)

Page 120: 01 Academic Report Writing 2011

120

19 TIPS IN USING VISUAL AIDS (cont’d)

17.Use visual aids as support only (you are the spotlight!)

18.If you have handouts, tell your audience in advance

19.Practise, practise, practise!

Page 121: 01 Academic Report Writing 2011

121

PREPARE THE

SLIDES!

Page 122: 01 Academic Report Writing 2011

122

Which is more important?

WHAT you say or

HOW you say?

Page 123: 01 Academic Report Writing 2011

123

25 TIPS FOR

EFFECTIVE DELIVERY

Page 124: 01 Academic Report Writing 2011

124

25 TIPS FOR EFFECTIVE DELIVERY

1. Visualise a successful presentation2. Emulate excellent speakers3. Channel your nervousness

accordingly4. Do not apologise 5. Be well-versed with technology

Page 125: 01 Academic Report Writing 2011

125

25 TIPS FOR EFFECTIVE DELIVERY

(cont’d)

6. Always have Plan B7. Dress appropriately8. Stand still (don’t slouch!)9. Show your confidence10.Talk to audience (not your notes)

Page 126: 01 Academic Report Writing 2011

126

25 TIPS FOR EFFECTIVE DELIVERY

(cont’d)

11.Refer to notes sparingly12.Pronounce words correctly13.Use linkers for content traffic14.Use spoken English (not text-

book English)15.Be interactive

Page 127: 01 Academic Report Writing 2011

127

25 TIPS FOR EFFECTIVE DELIVERY

(cont’d)

16.Maintain eye contact17.Be enthusiastic 18.Vary your volume, tone & pace19.Minimise crutches20.Use gestures naturally

Page 128: 01 Academic Report Writing 2011

128

25 TIPS FOR EFFECTIVE DELIVERY

(cont’d)

21.Place your hands appropriately 22.Use facial expression effectively23.Move around 24.End your presentation in time 25.Rehearse, rehearse, rehearse!

Page 129: 01 Academic Report Writing 2011

129

7 WAYS TO HANDLE

Q & A SESSION

Page 130: 01 Academic Report Writing 2011

130

7 WAYS TO HANDLE Q & A SESSION

1. Invite questions 2. Repeat questions from audience3. Look at the questioner4. Answer in short

Page 131: 01 Academic Report Writing 2011

131

7 WAYS TO HANDLE Q & A SESSION

(cont’d)

5. Be straightforward6. Be honest (just admit that you

don’t have the answer!)7. Don’t forget to thank the

questioner

Page 132: 01 Academic Report Writing 2011

132

ARE YOU A GOOD

LISTENER?

Page 133: 01 Academic Report Writing 2011

133

7 STRATEGIES FOR GOOD AUDIENCE

Page 134: 01 Academic Report Writing 2011

134

7 STRATEGIES FOR GOOD AUDIENCE

1. Listen actively & selfishly (don’t just hear)

2. Focus on the message, not style3. Listen for major ideas (look for

cues)4. Listen to body language (they do

speak!)

Page 135: 01 Academic Report Writing 2011

135

7 STRATEGIES FOR GOOD AUDIENCE

(cont’d)

5. Be objective (don’t easily get angry)

6. Avoid jumping to conclusion (don’t pre-judge)

7. Discipline your thoughts!

Page 136: 01 Academic Report Writing 2011

136

REMEMBER, A GOOD

SPEAKER IS A GOOD

LISTENER