Entering a Product PacketThe Supplier Support and Services team offers webinar sessions for assistance and training on the new supplier portal. To schedule training, email suppliersupport@unfi.com or read below.

*Tip – Hover over the question marks for more information about most sections.

Step 1: Login to your Account:

Using https://suppliers.unfi.com/, login with the username and password provided to you:

Step 2: Add New Product Packet:

Once you’ve logged in, click on the Suppliers Tab, then click “New Product

Packet” to enter a new packet. Please note – new items should be separated by temp zone, vendor number and/or brand.

Step 3: Completing a Packet:

When you open to a “New Product Packet” you will see seven tabs on the left, plus workflow notes. Each tab requests the information UNFI requires to consider and complete a new item in our system.

A few notes to make completing packets easier:

The Master Template allows you to upload information once to save for future packets. Example: Upload the Guarantee of Sales to the Master Template once so you don’t need to upload it each time to individual packets you send in.

The Master template would also be helpful if you were to upload brand, pack size, product category

Duplicating Item – After you’ve filled out the applicable information on item 1 (basic info, pricing/specs, shelf life), you can click the carrot drop down to “Duplicate Item” for all item to copy over to a new item.

Step 3: Fill in Basic Info:

Everything with an asterisk on the Basic Info tab must be filled out in order complete a new product packet.

Requested By should be the Customer/Store Name who is requesting your

product. If you don’t have a store requesting your product, please put your SM’s name.

Guarantee of Sales Agreement needs to be uploaded and completely filled out. The agreement needs to be signed and marked yes, returned in PDF format.

UPC’s need to be formatted with dashes when entering and include the check digit. All UPCs will be validated. Example: 000-70875-80010-4

Suggested Retail Selling Unit – Choose how you want your item to be sold to the consumer

Step 4: Pricing & Specs

When “Current Shipping Method” is chosen, the Unit and Case cost

populates to either FOB or Delivered. It is best to enter both the FOB and delivered cost if available.

Inner dimensions are required if item is a sleeve.

Step 5: Product AttributesAny attributes, certificates, dietary information and ingredients about the product will need to be added here

Organic Certificate must be provided if marked off and/or there is Organic verbiage on the label

Organic Percentage, Certifying Agency and Renew Date is now required

Upload the certificate and summary as needed

Kosher Certificate must be provided to be appropriately listed

Other certificates such as - Gluten Free, Fair Trade, Third Party – may also be added.

All certificates must be current.

Ingredients must be pasted in Word format

Step 5: Shelf Life/ExpirationUNFI requires 75% Shelf life on all products. Anything less than this will need to be approved and discussed with your SM.

Step 7: Warehouses

The warehouse tab is where you select activation of UNFI DC’s of your product. You’ll also need to add your supplier warehouse here (where your item ships from)

Haven’t added your supplier warehouse yet? No problem! See UNFI SUPPLIER PORTAL- Supplier Warehouses

Hint – Control and click to select multiple UNFI warehouses at once

Shipper ComponentsThe shipper tab only needs to be completed for shippers or pallets.

Click Yes if the item is a shipper and the required fields will populate down

New Item PromotionsAdd a discount to your new item(s) so it’s published in our monthly specials catalog and visible by retailers

UNFI Buy Dates will automatically populate depending on the Intro Promo Months chosen

UNFI advertises new items for a 90 day period; less than 90 days will require approval by the Supplier Manager

Typical discount is at least a 15% Off Invoice

Choose to add a Pre-90 Day Discount – (unpublished deal prior to the 90

day promotional deal)

Workflow Comments:Add a workflow comment to your Supplier Manager before submitting. Provide information about your product (movement by DC, Customer Request, etc). Once this is complete, hit “Onboarding Specialist” for your item to be reviewed”