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From https://buytestbank.eu/Test-Bank-for-Management-Information-Systems-for-the-Information-Age-9th-Edition-Stephen-Haag

Module A

Computer Hardware and Software

Multiple Choice Questions

1. Which of the following are used to enter information and commands in a computer?

A. Output devices

B. Input devices

C. Storage devices

D. Telecommunications devices

2. Which of the following types of computer hardware tools allow you to

see, hear, or otherwise recognize the results of your information-processing requests?

A. Output device

B. Input device

C. Storage device

D. Telecommunications device


3. Which of the following hardware tools allows you to send information to and receive it from another person or location?

A. Input device

B. Output device

C. Storage device


4. Which of the following enables you to solve specific problems or

perform specific tasks?

A. Application software

B. Operating system software

C. Utility software

D. System software

5. Which of the following types of software handles tasks specific to

technology management and coordinates the interaction of all technology devices?

A. Enterprise software

B. System software

C. Middleware

D. Application software


6. Which of the following types of software controls your application software and manages how your hardware devices work together?

A. Middleware

B. Utility software

C. Operating system software

D. Enterprise software

7. Which of the following provides additional functionality to your

operating system including anti-virus software?

A. Middleware


C. Application software

D. Utility software

8. A _____ is really a mobile phone integrated into a handheld computer.

A. tablet

B. smartphone

C. notebook

D. mainframe


9. Josh, an investment banker, has to travel frequently on his business. He wants to travel light, and is in search of a small computing device with a touchscreen, and all the functional capabilities of notebook or desktop computer. A _____ will be best suited for his purpose.

A. minicomputer

B. mainframe

C. tablet PC

D. supercomputer

10.

Which of the following distinguishes an e-book reader from a tablet PC?

A. Unlike the tablet PC, the e-book reader has a touchscreen.

B. A stylus can be used on an e-book reader, but not on a tablet PC.

C. A tablet PC has a longer battery life than an e-book reader.

D. An e-book reader is designed to be more readable (than a tablet PC) in bright light.


11.

_____ come equipped with all of the features of larger desktop computers and are a very good solution if you need a fully functional computer that you can take from one place to another.

A. Notebook computers

B. Mainframes

C. Supercomputers

D. Minicomputers

12.

Jamie wants to buy a computer which she wants to use for schoolwork and writing term papers at her home. Which of the following best suits her needs?

A. Supercomputer

B. Mainframe

C. Desktop computer

D. Smartphone

13.

Which computer is the most popular choice for personal computing needs?

A. PDAB. Desktop

computerC. Notebook

computerD. Touch-sensitive

computer


14.

Which of the following offers both a horizontal and vertical system box?

A. Tablet PC

B. E-book reader

C. Smartphone

D. Desktop computer

15.

Which of the following is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment?

A. Mainframe computer

B. Minicomputer

C. Supercomputer

D. Desktop computer


16.

Wired, Inc., an information technology giant, is planning to install computers with processing speeds greater than 1 trillion instructions per second, and that can easily handle the processing requests of hundreds of people simultaneously. Which of the following best suits the requirement of Wired, Inc.?


B. Minicomputer

C. Tablet PC

D. Desktop computer

17.

Organizations such as NASA and the National Weather Service that are heavily involved in research and "number crunching" and require computers with high processing speed, are most likely to employ which of the following computers?

A. Notebooks

B. Supercomputers

C. Minicomputers

D. Desktops


18.

Which of the following is unique to a particular industry?

A. Personal productivity software

B. Vertical market software

C. Horizontal market software

D. Trade software

19.

Which type of personal productivity software is Microsoft Outlook?

A. Personal information management

B. Web authoring

C. Graphics

D. Personal finance

20.

Juan is looking for a personal productivity software than can help him create letters, memos, and other basic documents. Which of the following will best fulfill Juan's requirements?

A. Personal finance

B. Desktop publishing

C. Word processing

D. Spreadsheet


21.

Which of the following helps one work primarily with numbers, to perform calculations and to create graphs?

A. Desktop publishing

B. Spreadsheet

C. Web authoring

D. Database management system

22.

Stefanie is preparing for a class lecture that requires her to create and edit information that will appear in electronic slides. Which of the following categories of personal productivity software is best suited to Stefanie's needs?

A. Presentation

B. Spreadsheet

C. Word processing

D. Desktop publishing


23.

Which of the following categories of personal productivity software helps you design and develop Web sites and pages that you publish on the Web?


B. Presentation

C. Web authoring

D. Personal information management

24.

If you want to edit photos and remove "red eye" from them, you would choose the _____ category of personal productivity software.

A. desktop publishing

B. presentation

C. Web authoring

D. graphics


25.

Martin wants to install a software on his computer that would enable him to communicate with others (through e-mail, for instance) effectively. Which of the following is Martin likely to choose?

A. Adobe PhotoShop

B. Microsoft Outlook

C. Microsoft Word

D. Quicken

26.

Which of the following helps you develop databases and use the information stored in them?

A. Microsoft Word

B. Adobe PhotoShop

C. Microsoft Access

D. Corel Quattro Pro

27.

Which of the following is an example of horizontal market software?

A. Patient scheduling software

B. Student information systems

C. Package tracking systems

D. Payroll


28.

Personal productivity software is actually a type of:

A. vertical market software.

B. horizontal market software.

C. operating system software.

D. utility software.

29.

B-Quant, a double-entry bookkeeping software, is created and maintained by a distributed network of engineers, software developers, and users, each making contributions to the source code that is publicly available and free of charge. B-Quant is an example of _____ software.

A. commercial

B. utility

C. anti-virus

D. open-source

30.

A screen saver is an example of which of the following?

A. Horizontal market software

B. Utility software

C. Anti-virus software

D. Disk optimization software


31.

Greenzone, a utility software, can be used to remove those software from your hard disk that you no longer want. Greenzone is an example of a(n) ____.

A. uninstaller software

B. spam-blocker software

C. firewall

D. screen saver

32.

Sasha wants to block e-mails from people or businesses he does not know. What type of software does Sasha need to install on his computer?

A. Anti-virus

B. Spam blocker

C. Anti-spyware

D. Screen saver


33.

Which of the following types of utility software can save information if there is a program failure and you are forced to turn off your computer and then back on again?

A. Uninstaller software

B. Spam blocker software

C. Crash-proof software

D. Anti-spyware software

34.

According to the American Standard Code for Information Interchange (ASCII), what is a group of eight bits called?

A. Bit

B. Byte

C. Megabyte

D. Terabyte

35.

_____ are devices that are used to navigate and select objects on a display screen.

A. Pointing devices

B. Keyboards

C. Scanners

D. Microphones


36.

Which of the following is a pointing device?

A. Keyboard

B. Stylus

C. Trackball

D. Paint brush

37.

Styluses are most frequently used in which of the following types of computers?

A. Notebooks

B. Desktops

C. Mainframes

D. PDAs

38.

_____ is the little dark rectangle that you use to move the cursor with your finger, often found on notebook computers.

A. Touch screen

B. Touchpad

C. Stylus

D. Game controller


39.

Sebastian, a student of digital art, is planning to buy a scanner that can capture images, photos, text, and artwork that already exist on paper. Which of the following types of scanners satisfies Sebastian's requirements?

A. Image scanner

B. Bar code scanner

C. Optical mark scanner

D. Biometric scanner

40.

The test evaluation committee of a secondary school is planning to buy scanners that can detect the presence or absence of a mark in a predetermined spot on the page. Which of the following types of scanners satisfies this requirement?

A. Biometric scanner

B. Bar code scanner

C. Optical character reader

D. Optical mark reader


41.

BioNext, a genomics research facility, uses scanners that are used to scan some human physical attributes like fingerprints or irises for security purposes. BioNext is using ____.

A. Image scanners

B. Optical mark readers

C. Biometric scanners

D. Optical character readers

42.

The advantage of a(n) _____ technology is that it produces brighter, more efficient, and thinner displays than traditional LCDs.

A. flat-panel liquid crystal display

B. organic light-emitting diode

C. polymer light-emitting diode

D. light-emitting polymer


43.

John wants to buy a printer that uses four colors: black, cyan, magenta, and yellow. Some of these printers, according to the salesman whom John approached, produce high-quality images and are often advertised as photo printers. These have two shades each of magenta and cyan for a total of six colors. Others include colors such as orange and red. John is planning to buy a(n) ____.

A. inkjet printer

B. laser printer

C. multifunction printer

D. plotter

44.

Simon is planning to buy an output device for his home that can scan, copy, fax, and print. Which of the following devices best satisfies Simon's requirement?

A. LCD

B. 3D printer

C. Plotter

D. Multifunction printer


45.

Which of the following creates the output by moving a pen across the surface of a piece of paper?

A. Inkjet printer

B. Plotter

C. Laser printer


46.

Which of the following magnetic storage devices consists of one or more thin metal platters sealed inside the computer?

A. Floppy disk

B. CD-ROM

C. Hard disk

D. DVD-ROM

47.

_____ is an optical or laser disc whose information cannot be changed.

A. CD-ROM

B. Hard disk

C. CD-RW

D. DVD-RW


48.

Which of the following is a high-capacity optical or laser disc whose information cannot be changed and whose storage capacity varies according to its type?

A. CD-RW

B. Intelligent hard disk

C. CD-ROM

D. DVD-ROM

49.

Which of the following can be written to repeatedly?

A. CD-R

B. DVD-ROM

C. DVD-RW

D. CD-ROM

50.

xD Picture Cards, SD cards, and CF Cards are examples of which of the following?

A. Thumb drives

B. Flash memory cards

C. CD-ROMs

D. Solid state hard drives


51.

On investigating a technical fault in his computer, Max finds out that a temporary holding area of information is affected and needs to be changed. Max needs to change the _____ of his computer.

A. random access memory

B. central processing unit

C. system bus

D. arithmetic logic unit

52.

Anna finds out that the component of her computer's CPU that performs logic operations is not working. She logs a complaint with the assistance desk in her office requesting the service personnel to fix the ____.

A. control unit

B. RAM

C. arithmetic logic unit

D. cache


53.

While repairing a faulty CPU, Igor discovers that a sliver of quartz that beats at regular intervals in response to an electrical charge is damaged. Which of the following represents the damaged part of the CPU that Igor is repairing?

A. System bus

B. CPU clock

C. RAM

D. ALU

54.

Ludmilla is planning to buy a special type of CPU for her notebook computer that changes speed, and therefore power consumption, in response to fluctuation in use. She is looking for a ____.

A. flash memory card

B. RAM

C. CPU clock

D. mobile CPU


55.

Which of the following terms is used to identify the place on your system unit, monitor, or keyboard through which information and instructions flow to and from your computer system?

A. Expansion slot

B. Port

C. Expansion bus

D. System bus

56.

Which of the following allows you to connect as many as 127 devices to a single port on your computer?

A. USB port

B. Bluetooth

C. Firewall

D. Firewire port

57.

TV remotes and other devices that operate over short distances free of obstacles use _____ to send and receive information.

A. Firewire

B. Bluetooth

C. infrared light

D. USB


58.

Michael wants to wirelessly connect his cell phone to a computer. Which of the following can assist him in doing this?

A. Infrared

B. Bluetooth

C. USB port

D. Firewire port

59.

Monte Carlo, Inc., wants to set up a luxury resort in a desert close to Cairo. With an eye on customer needs, it wants to ensure that all its guests can access the Internet from their rooms, the lobby, and the restaurants. Which of the following is Monte Carlo, Inc., most likely to use in its network environment?

A. Bluetooth

B. Infrared

C. WiFi

D. DVI


60.

What type of transmission does WiFi use?

A. Infrared light

B. Radio waves

C. Ultraviolet waves

D. Laser light

61.

An expansion card is a _____ that you insert into the expansion slot on the motherboard and to which you connect a peripheral device.

A. port

B. firewall

C. spyware

D. circuit board

62.

What is a long skinny socket on the motherboard into which you insert an expansion card referred to as?

A. System bus

B. Expansion slot

C. Port

D. Expansion bus


63.

What are the set of pathways along which information moves between devices outside the motherboard and the CPU?

A. PC card

B. Expansion slot

C. Expansion card

D. Expansion bus

True / False Questions

64.

The physical devices that make up a computer are known as hardware. True False

65.

Software is the set of instructions that your hardware executes to carry out a specific task. True False

66.

An output device is a tool you use to store information for use at a later time. True False

67.

RAM is a permanent storage unit that holds all the information you are working with. True False


68.

Application software is the software that enables you to solve specific problems or perform specific tasks. True False

69.

System software includes both operating system software and utility software. True False

70.

Utility software manages how your hardware devices work together. True False

71.

A mainframe computer is designed to meet the computing needs of a small group of people in a small to medium-size business environment. True False

72.

Writing a memo, creating a graph, and creating a slide presentation are all examples of personal productivity software. True False

73.

Vertical marketing software is application software that is unique to a particular industry. True False

74.

For open-source software, the customer must go to the vendor and pay for changes to be made and wait until the vendor has made those changes. True False

75.

Crash-proof software organizes your information on your hard disk in the most efficient way. True False


76.

Uninstaller software is utility software that you can use to remove software from your hard disk that you no longer want. True False

77.

A byte is the smallest unit of information that your computer can process. True False

78.

A bit can either be a 1 (on) or a 0 (off). True False

79.

The primary role of input and output devices is to convert information from one form to another. True False

80.

A trackball is an input device. True False

81.

A joystick is a multifunctional input device with programmable buttons that you work with your thumbs and a directional pad. True False

82.

An image scanner is a pointing device that you use to click on icons or buttons. True False

83.

Biometric scanners are used to scan some human physical attribute like your iris for security purposes. True False


84.

Optical mark reader reads characters that appear on a page or sales tag. True False

85.

Microphones are used to capture video into electronic form. True False

86.

A liquid crystal display makes the screen image by sending electricity through crystallized liquid trapped between two layers of clear plastic or glass. True False

87.

Using LEDs for backlighting decreases the image resolution on an LCD screen. True False

88.

The resolution of a screen is the number of pixels it has. True False

89.

Printers are a common type of output device. True False

90.

Plotters were the first type of printer that could print with color and render graphics and full-size engineering drawings. True False

91.

A CD-ROM offers ease of updating and large storage capacity. True False

92.

The CPU and RAM make up the real brains of a computer. True False


93.

CPU cache is a type of memory on the CPU where instructions called by the CPU wait until the CPU is ready to use them. True False

94.

The CPU uses the CPU clock to keep instructions and information marching through your CPU at a fixed rate. True False

95.

A port is a special type of CPU. True False

Fill in the Blank Questions

96.

_____ is any computer-based tool that people use to work with information and support the information and information-processing needs of an organization. ________________________________________

97.

A flash memory drive is also called a ____. ________________________________________

98.

Software is the set of _____ that your hardware executes to carry out a specific task. ________________________________________

99.

_____ devices are tools you use to capture information and commands. ________________________________________


100.

Storage devices are tools you use to store _____ for use at a later time. ________________________________________

101.

The _____ is the actual hardware that interprets and executes the software instructions and coordinates the operation of all other hardware. ________________________________________

102.

A _____ device is a tool you use to send information to and receive it from another person or computer in a network. ________________________________________

103.

The two main types of software are system and _____ software. ________________________________________

104.

_____ software handles tasks specific to technology management and coordinates the interaction of all technology devices. ________________________________________

105.

_____ system software is system software that controls your application software and manages how your hardware devices work together. ________________________________________

106.

_____ software provides additional functionality to your operating system software. ________________________________________

107.

A smartphone is a _____ with additional features such as a camera; Internet connectivity; note taking capabilities; GPS capabilities; and digital music and video players. ________________________________________


108.

Tablet PCs allow you to use a _____ to write notes on the screen and touch the screen to perform functions such as clicking on a link while visiting a Web site. ________________________________________

109.

A _____ computer is a small, portable, fully functional, battery-powered computer. ________________________________________

110.

A _____ computer is the most popular choice for personal computing needs. ________________________________________

111.

A _____ is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. ________________________________________

112.

A _____ computer is designed to meet the computing needs of hundreds of people in a large business environment. ________________________________________

113.

A _____ is the fastest, most powerful, and most expensive type of computer. ________________________________________

114.

_____ software can be categorized as either personal productivity software or vertical and horizontal market software. ________________________________________

115.

_____ software is application software that is unique to a particular industry. ________________________________________


116.

Microsoft Excel is an example of a _____ which helps you work primarily with numbers, including performing calculations and creating graphs. ________________________________________

117.

_____ software is application software that is general enough to be suitable for use in a variety of industries. ________________________________________

118.

_____ software is utility software that filters unwanted e-mail for your inbox. ________________________________________

119.

Anti-spyware software is _____ software that detects and removes spyware and other unwanted software that can track every electronic move you make. ________________________________________

120.

A _____ digit is the smallest unit of information that your computer can process. ________________________________________

121.

_____ are used to convert information that exists in visible form into electronic form. ________________________________________

122.

_____ are the dots that make up an image on a computer screen. ________________________________________

123.

_____ is the number of billions of CPU cycles per second that the CPU can handle. ________________________________________


124.

The _____ consists of electrical pathways that move information between basic motherboard components. ________________________________________

125.

Bluetooth is a standard for transmitting information in the form of _____ radio waves. ________________________________________


Module A Computer Hardware and Software Answer Key

Multiple Choice Questions

1. Which of the following are used to enter information and commands in a computer?

A. Output devices

B. Input devices

C. Storage devices

D. Telecommunications devices

Input devices are tools you use to enter information and commands. Input devices convert information from human-readable form into bits and bytes, while output devices convert the 1s and 0s to something people can recognize. All other hardware works with bits and bytes.

AACSB: TechnologyBlooms: Remember

Learning Objective: A-01 Define information technology (IT) and its two basic categories: hardware and software.

Level of Difficulty: 1 EasyTopic: A Quick Tour of Technology


2. Which of the following types of computer hardware tools allow you to see, hear, or otherwise recognize the results of your information-processing requests?

A. Output device

B. Input device

C. Storage device


Output devices are tools you use to see, hear, or otherwise recognize the results of your information-processing requests. The most common output devices for both business and personal computing environments are monitors and printers, but speakers and plotters are also output devices.





3. Which of the following hardware tools allows you to send information to and receive it from another person or location?

A. Input device

B. Output device

C. Storage device


A telecommunications device is a tool you use to send information to and receive it from another person or computer in a network.





4. Which of the following enables you to solve specific problems or perform specific tasks?

A. Application software


C. Utility software

D. System software

Application software is the software that enables you to solve specific problems or perform specific tasks. Microsoft PowerPoint, for example, can help you create slides for a presentation, so it is application software.





5. Which of the following types of software handles tasks specific to technology management and coordinates the interaction of all technology devices?

A. Enterprise software

B. System software

C. Middleware

D. Application software

System software handles tasks specific to technology management and coordinates the interaction of all technology devices. System software includes both operating system software and utility software.





6. Which of the following types of software controls your application software and manages how your hardware devices work together?

A. Middleware

B. Utility software

C. Operating system software

D. Enterprise software

Operating system software is system software that controls your application software and manages how your hardware devices work together. Popular personal operating system software includes Microsoft Windows, Mac OS, and Linux.





7. Which of the following provides additional functionality to your operating system including anti-virus software?

A. Middleware


C. Application software

D. Utility software

Utility software is software that provides additional functionality to your operating system software. Utility software includes anti-virus software, screen savers, spam blocker software, uninstaller software, and a host of other types.





8. A _____ is really a mobile phone integrated into a handheld computer.

A. tablet

B. smartphone

C. notebook

D. mainframe

A smartphone is a cell phone with additional features such as a camera; Internet connectivity; note taking capabilities; GPS capabilities; and digital music and video players. A smartphone is really a mobile phone integrated into a handheld computer.


Learning Objective: A-02 Describe the categories of computers based on size.Level of Difficulty: 1 Easy

Topic: Categories of Computers by Size


9. Josh, an investment banker, has to travel frequently on his business. He wants to travel light, and is in search of a small computing device with a touchscreen, and all the functional capabilities of notebook or desktop computer. A _____ will be best suited for his purpose.

A. minicomputer

B. mainframe

C. tablet PC

D. supercomputer

A tablet pc is a slim-line computer that is about the size of a notebook or smaller with a touchscreen and that has the functional capabilities of notebook or desktop computer. Tablet PCs allow you to use a writing pen or stylus to write notes on the screen and touch the screen to perform functions such as clicking on a link while visiting a Web site.

AACSB: Technology

Blooms: ApplyLearning Objective: A-02 Describe the categories of computers based on size.

Level of Difficulty: 2 MediumTopic: Categories of Computers by Size


10. Which of the following distinguishes an e-book reader from a tablet PC?

A. Unlike the tablet PC, the e-book reader has a touchscreen.

B. A stylus can be used on an e-book reader, but not on a tablet PC.

C. A tablet PC has a longer battery life than an e-book reader.

D. An e-book reader is designed to be more readable (than a tablet PC) in bright light.

An e-book reader is a portable computer designed specifically for reading digitized books and periodicals. It is similar to a tablet PC in that it has touchscreen capabilities but is designed to be more readable in bright light and have a longer battery life.

AACSB: Technology

Blooms: UnderstandLearning Objective: A-02 Describe the categories of computers based on size.



11. _____ come equipped with all of the features of larger desktop computers and are a very good solution if you need a fully functional computer that you can take from one place to another.

A. Notebook computers

B. Mainframes

C. Supercomputers

D. Minicomputers

A notebook or laptop computer is a small, portable, fully functional, battery-powered computer. Notebook computers come equipped with all of the features of larger desktop computers and are a very good solution if you need a fully functional computer that you can take from one place to another.





12. Jamie wants to buy a computer which she wants to use for schoolwork and writing term papers at her home. Which of the following best suits her needs?

A. Supercomputer

B. Mainframe

C. Desktop computer

D. Smartphone

A desktop computer is the most popular choice for personal computing needs. Smartphones offer great portability and allow you to keep a calendar, send and receive e-mail, take short notes, and even access the Web. But they are not designed to help you write a term paper, build a Web site, or create a complex graph with statistical software. For these and more complex tasks, you would need a notebook, tablet PC, or a desktop computer.

AACSB: Technology


Level of Difficulty: 3 HardTopic: Categories of Computers by Size


13. Which computer is the most popular choice for personal computing needs?

A. PDAB. Desktop

computerC. Notebook

computerD. Touch-sensitive

computer

A desktop computer is the most popular choice for personal computing needs. Desktop computers range in price from a little less than $500 to several thousand dollars. Dollar for dollar with comparable characteristics, a desktop computer is faster and more powerful than a notebook computer.


Learning Objective: A-02 Describe the categories of computers based on size.Level of Difficulty: 2 Medium



14. Which of the following offers both a horizontal and vertical system box?

A. Tablet PC

B. E-book reader

C. Smartphone

D. Desktop computer

A desktop computer is the most popular choice for personal computing needs. You can choose a desktop computer with a horizontal system box (the box is where the CPU, RAM, and storage devices are held) or choose a desktop computer with a vertical system box (called a tower) that you usually place on the floor near your work area.





15. Which of the following is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment?


B. Minicomputer

C. Supercomputer

D. Desktop computer

A minicomputer is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. Businesses often use minicomputers as servers, either for hosting a Web site or as an internal computer on which shared information and software is placed.





16. Wired, Inc., an information technology giant, is planning to install computers with processing speeds greater than 1 trillion instructions per second, and that can easily handle the processing requests of hundreds of people simultaneously. Which of the following best suits the requirement of Wired, Inc.?


B. Minicomputer

C. Tablet PC

D. Desktop computer

A mainframe computer (sometimes just called a mainframe) is a computer designed to meet the computing needs of hundreds of people in a large business environment. With processing speeds greater than 1 trillion instructions per second (compared to a typical desktop that can process approximately 3 billion instructions per second), mainframes can easily handle the processing requests of hundreds or thousands of people simultaneously.

AACSB: Technology


Level of Difficulty: 3 HardTopic: Categories of Computers by Size


17. Organizations such as NASA and the National Weather Service that are heavily involved in research and "number crunching" and require computers with high processing speed, are most likely to employ which of the following computers?

A. Notebooks

B. Supercomputers

C. Minicomputers

D. Desktops

A supercomputer is the fastest, most powerful, and most expensive type of computer. Organizations such as NASA and the National Weather Service that are heavily involved in research and "number crunching" employ supercomputers because of the speed with which they can process information.

AACSB: Technology




18. Which of the following is unique to a particular industry?

A. Personal productivity software

B. Vertical market software

C. Horizontal market software

D. Trade software

Vertical market software is application software that is unique to a particular industry. For example, the health care industry has a variety of application software unique to that market segment, including radiology software, patient-scheduling software, nursing allocation software, and pharmaceutical software.


Learning Objective: A-03 Compare the roles of personal productivity; vertical market; and horizontal market software.

Level of Difficulty: 1 EasyTopic: Software: Your Intellectual Interface


19. Which type of personal productivity software is Microsoft Outlook?

A. Personal information management

B. Web authoring

C. Graphics

D. Personal finance

Personal information management (PIM) helps you create and maintain (1) to-do lists, (2) appointments and calendars, and (3) points of contact. Microsoft Outlook and Corel Central are examples.Refer: Figure A.5

AACSB: Technology

Blooms: ApplyLearning Objective: A-03 Compare the roles of personal productivity; vertical market; and horizontal market

software.Level of Difficulty: 2 Medium

Topic: Software: Your Intellectual Interface


20. Juan is looking for a personal productivity software than can help him create letters, memos, and other basic documents. Which of the following will best fulfill Juan's requirements?

A. Personal finance

B. Desktop publishing

C. Word processing

D. Spreadsheet

Word processing helps you create papers, letters, memos, and other basic documents. Microsoft Word and Corel WordPerfect are examples.Refer: Figure A.5

AACSB: Technology





21. Which of the following helps one work primarily with numbers, to perform calculations and to create graphs?


B. Spreadsheet

C. Web authoring

D. Database management system

Spreadsheet helps you work primarily with numbers, including performing calculations and creating graphs. Microsoft Excel and Corel Quattro Pro are examples.Refer: Figure A.5





22. Stefanie is preparing for a class lecture that requires her to create and edit information that will appear in electronic slides. Which of the following categories of personal productivity software is best suited to Stefanie's needs?

A. Presentation

B. Spreadsheet

C. Word processing

D. Desktop publishing

Presentation helps you create and edit information that will appear in electronic slides. Microsoft PowerPoint and Corel Presentations are examples.Refer: Figure A.5

AACSB: Technology


software.Level of Difficulty: 3 Hard



23. Which of the following categories of personal productivity software helps you design and develop Web sites and pages that you publish on the Web?


B. Presentation

C. Web authoring

D. Personal information management

Web authoring helps you design and develop Web sites and pages that you publish on the Web. Expression Web Designer and Macromedia Dreamweaver are examples.Refer: Figure A.5





24. If you want to edit photos and remove "red eye" from them, you would choose the _____ category of personal productivity software.

A. desktop publishing

B. presentation

C. Web authoring

D. graphics

Graphics helps you create and edit photos and art. Microsoft PhotoDraw and Adobe PhotoShop are examples.Refer: Figure A.5

AACSB: Technology





25. Martin wants to install a software on his computer that would enable him to communicate with others (through e-mail, for instance) effectively. Which of the following is Martin likely to choose?

A. Adobe PhotoShop

B. Microsoft Outlook

C. Microsoft Word

D. Quicken

Examples of personal productivity software that helps in effective communication are Microsoft Outlook and Microsoft Internet Explorer.Refer: Figure A.5

AACSB: Technology





26. Which of the following helps you develop databases and use the information stored in them?

A. Microsoft Word

B. Adobe PhotoShop

C. Microsoft Access

D. Corel Quattro Pro

Database management system (DBMS) helps you specify the logical organization for a database and access and use the information within a database. Microsoft Access is an example.Refer: Figure A.5

AACSB: Technology





27. Which of the following is an example of horizontal market software?

A. Patient scheduling software

B. Student information systems

C. Package tracking systems

D. Payroll

Horizontal market software is application software that is general enough to be suitable for use in a variety of industries. Examples of horizontal market software include inventory management, payroll, billing, etc.

AACSB: Technology




28. Personal productivity software is actually a type of:

A. vertical market software.

B. horizontal market software.

C. operating system software.

D. utility software.

Personal productivity software is actually a type of horizontal market software in that it is general enough to be suitable for use in a variety of industries.

AACSB: Technology


Blooms: RememberLearning Objective: A-03 Compare the roles of personal productivity; vertical market; and horizontal market



29. B-Quant, a double-entry bookkeeping software, is created and maintained by a distributed network of engineers, software developers, and users, each making contributions to the source code that is publicly available and free of charge. B-Quant is an example of _____ software.

A. commercial

B. utility

C. anti-virus

D. open-source

Open-source software is software for which the source code is publicly available and free of charge. Unlike commercial software, open-source software is created and maintained by a distributed network of engineers, software developers, and users, each making contributions to the open-source software.

AACSB: Technology

Blooms: ApplyLearning Objective: A-04 Describe the roles of operating system and utility software as components of system




30. A screen saver is an example of which of the following?

A. Horizontal market software

B. Utility software

C. Anti-virus software

D. Disk optimization software

Utility software adds functionality to your operating system software. Sometimes it is crucial. A simple example is screen saver software.

AACSB: Technology




31. Greenzone, a utility software, can be used to remove those software from your hard disk that you no longer want. Greenzone is an example of a(n) ____.

A. uninstaller software

B. spam-blocker software

C. firewall

D. screen saver

Uninstaller software is utility software that you can use to remove software from your hard disk that you no longer want.

AACSB: Technology

Blooms: Apply


Learning Objective: A-04 Describe the roles of operating system and utility software as components of system software.

Level of Difficulty: 3 HardTopic: Software: Your Intellectual Interface

32. Sasha wants to block e-mails from people or businesses he does not know. What type of software does Sasha need to install on his computer?

A. Anti-virus

B. Spam blocker

C. Anti-spyware

D. Screen saver

Spam blocker software is utility software that filters unwanted e-mail from your inbox. Spam is roughly equivalent to unsolicited telephone marketing calls.

AACSB: Technology





33. Which of the following types of utility software can save information if there is a program failure and you are forced to turn off your computer and then back on again?

A. Uninstaller software

B. Spam blocker software

C. Crash-proof software

D. Anti-spyware software

Crash-proof software is utility software that helps you save information if your system crashes and you are forced to turn it off and then back on again.

AACSB: Technology





34. According to the American Standard Code for Information Interchange (ASCII), what is a group of eight bits called?

A. Bit

B. Byte

C. Megabyte

D. Terabyte

ASCII (American Standard Code for Information Interchange) is the coding system that most personal computers use to represent, process, and store information. In ASCII, a group of eight bits represents one natural language character and is called a byte.


Learning Objective: A-05 Define the purpose of each of the six major categories of hardware.Level of Difficulty: 1 Easy

Topic: Hardware: Your Physical Interface


35. _____ are devices that are used to navigate and select objects on a display screen.

A. Pointing devices

B. Keyboards

C. Scanners

D. Microphones

Pointing devices are devices that are used to navigate and select objects on a display screen.




36. Which of the following is a pointing device?

A. Keyboard

B. Stylus

C. Trackball

D. Paint brush

Pointing devices are devices that are used to navigate and select objects on a display screen. Mouse, trackball, and touchpad are examples of pointing devices.Refer: Figure A.7





37. Styluses are most frequently used in which of the following types of computers?

A. Notebooks

B. Desktops

C. Mainframes

D. PDAs

Keyboards are the most often used input devices for desktop and notebook computers, while styluses are the most frequently used input devices for PDAs and tablet PCs.





38. _____ is the little dark rectangle that you use to move the cursor with your finger, often found on notebook computers.

A. Touch screen

B. Touchpad

C. Stylus

D. Game controller

Touchpad is the little dark rectangle that you use to move the cursor with your finger, often found on notebook computers.


Learning Objective: A-05 Define the purpose of each of the six major categories of hardware.Level of Difficulty: 2 Medium



39. Sebastian, a student of digital art, is planning to buy a scanner that can capture images, photos, text, and artwork that already exist on paper. Which of the following types of scanners satisfies Sebastian's requirements?

A. Image scanner

B. Bar code scanner

C. Optical mark scanner

D. Biometric scanner

Scanners are used to convert information that exists in visible form into electronic form. An image scanner captures images, photos, text, and artwork that already exist on paper.

AACSB: Technology

Blooms: ApplyLearning Objective: A-05 Define the purpose of each of the six major categories of hardware.

Level of Difficulty: 3 HardTopic: Hardware: Your Physical Interface


40. The test evaluation committee of a secondary school is planning to buy scanners that can detect the presence or absence of a mark in a predetermined spot on the page. Which of the following types of scanners satisfies this requirement?

A. Biometric scanner

B. Bar code scanner

C. Optical character reader

D. Optical mark reader

An optical mark reader is a type of scanner that detects the presence or absence of a mark in a predetermined spot on the page (often used for true/false and multiple choice exam answers).

AACSB: Technology




41. BioNext, a genomics research facility, uses scanners that are used to scan some human physical attributes like fingerprints or irises for security purposes. BioNext is using ____.

A. Image scanners

B. Optical mark readers

C. Biometric scanners

D. Optical character readers

A biometric scanner scans some human physical attribute like your fingerprint or iris for security purposes.

AACSB: Technology




42. The advantage of a(n) _____ technology is that it produces brighter, more efficient, and thinner displays than traditional LCDs.

A. flat-panel liquid crystal display

B. organic light-emitting diode

C. polymer light-emitting diode

D. light-emitting polymer

The advantage of an OLED (organic light-emitting diode) technology is that it produces brighter, more efficient, and thinner displays than traditional LCDs.





43. John wants to buy a printer that uses four colors: black, cyan, magenta, and yellow. Some of these printers, according to the salesman whom John approached, produce high-quality images and are often advertised as photo printers. These have two shades each of magenta and cyan for a total of six colors. Others include colors such as orange and red. John is planning to buy a(n) ____.

A. inkjet printer

B. laser printer

C. multifunction printer

D. plotter

Inkjet printers make images by forcing ink droplets through nozzles. Standard inkjet printers use four colors: black, cyan, magenta, and yellow. Some inkjet printers produce high-quality images and are often advertised as photo printers. These have two shades each of magenta and cyan for a total of six colors. Others include colors such as orange and red.

AACSB: Technology




44. Simon is planning to buy an output device for his home that can scan, copy, fax, and print. Which of the following devices best satisfies Simon's requirement?

A. LCD

B. 3D printer

C. Plotter


Multifunction printers scan, copy, and fax, as well as print. These devices are very popular in homes and small offices since they offer so many features all in one unit. Multifunction printers can be either inkjet or laser.

AACSB: Technology




45. Which of the following creates the output by moving a pen across the surface of a piece of paper?

A. Inkjet printer

B. Plotter

C. Laser printer


Plotters form their output by moving a pen across the surface of a piece of paper. Plotters were the first type of printer that could print with color and render graphics and full-size engineering drawings.




46. Which of the following magnetic storage devices consists of one or more thin metal platters sealed inside the computer?

A. Floppy disk

B. CD-ROM

C. Hard disk

D. DVD-ROM

Hard disk is a magnetic storage device with one or more thin metal platters or disks that store information sealed inside the disk drive.





47. _____ is an optical or laser disc whose information cannot be changed.

A. CD-ROM

B. Hard disk

C. CD-RW

D. DVD-RW

CD-ROM (compact disc—read-only memory) is an optical or laser disc whose information cannot be changed. A CD stores up to 800 Meg of information.





48. Which of the following is a high-capacity optical or laser disc whose information cannot be changed and whose storage capacity varies according to its type?

A. CD-RW

B. Intelligent hard disk

C. CD-ROM

D. DVD-ROM

a DVD-ROM is a high-capacity optical or laser disc whose information cannot be changed. The capacity of a DVD, unlike that of a CD, varies according to type.




49. Which of the following can be written to repeatedly?

A. CD-R

B. DVD-ROM

C. DVD-RW

D. CD-ROM

DVD-RW is a high-capacity optical or laser disc on which you can save, change, and delete files.





50. xD Picture Cards, SD cards, and CF Cards are examples of which of the following?

A. Thumb drives

B. Flash memory cards

C. CD-ROMs

D. Solid state hard drives

A flash memory card consists of solid state memory chips laminated inside a small piece of plastic. SD (Secure Digital) cards are the most popular type of flash memory cards. Other examples are xD Picture Cards, Compact Flash (CF) Cards, and Memory Stick Media.

AACSB: Technology


Level of Difficulty: 2 MediumTopic: Hardware: Your Physical Interface


51. On investigating a technical fault in his computer, Max finds out that a temporary holding area of information is affected and needs to be changed. Max needs to change the _____ of his computer.

A. random access memory

B. central processing unit

C. system bus

D. arithmetic logic unit

Random access memory (RAM) is a temporary holding area for the information you are working with as well as the system and application software instructions that the CPU currently needs.

AACSB: Technology




52. Anna finds out that the component of her computer's CPU that performs logic operations is not working. She logs a complaint with the assistance desk in her office requesting the service personnel to fix the ____.

A. control unit

B. RAM

C. arithmetic logic unit

D. cache

The arithmetic logic unit (ALU) is a component of the CPU that performs arithmetic, as well as comparison and logic operations.

AACSB: Technology




53. While repairing a faulty CPU, Igor discovers that a sliver of quartz that beats at regular intervals in response to an electrical charge is damaged. Which of the following represents the damaged part of the CPU that Igor is repairing?

A. System bus

B. CPU clock

C. RAM

D. ALU

Every CPU has its own CPU clock, which is simply a sliver of quartz that beats at regular intervals in response to an electrical charge.

AACSB: Technology




54. Ludmilla is planning to buy a special type of CPU for her notebook computer that changes speed, and therefore power consumption, in response to fluctuation in use. She is looking for a ____.

A. flash memory card

B. RAM

C. CPU clock

D. mobile CPU

A mobile CPU is a special type of CPU for a notebook computer that changes speed, and therefore power consumption, in response to fluctuation in use.

AACSB: Technology




55. Which of the following terms is used to identify the place on your system unit, monitor, or keyboard through which information and instructions flow to and from your computer system?

A. Expansion slot

B. Port

C. Expansion bus

D. System bus

A port is the place on your system unit, monitor, or keyboard through which information and instructions flow to and from your computer system. For wired connections it is the opening or socket where you insert the connector, and for wireless devices a port is where the wave information goes in and out.





56. Which of the following allows you to connect as many as 127 devices to a single port on your computer?

A. USB port

B. Bluetooth

C. Firewall

D. Firewire port

USB (universal serial bus) port fits small flat plug-and-play, hot-swap USB connectors, and, using USB hubs, you can connect up to 127 devices to a single USB port on your computer. The newest type is USB 3.0 which has faster transfer rates than its predecessors.





57. TV remotes and other devices that operate over short distances free of obstacles use _____ to send and receive information.

A. Firewire

B. Bluetooth

C. infrared light

D. USB

Infrared, also called IR or IrDA (infrared data association), uses red light to send and receive information. Infrared light has a frequency that's below what the eye can see. It is used for TV remotes and other devices that operate over short distances that are free of obstacles.





58. Michael wants to wirelessly connect his cell phone to a computer. Which of the following can assist him in doing this?

A. Infrared

B. Bluetooth

C. USB port

D. Firewire port

Bluetooth is a standard for transmitting information in the form of short-range radio waves over distances of up to 30 feet and is used for purposes such as wirelessly connecting a cell phone or a PDA to a computer.

AACSB: Technology




59. Monte Carlo, Inc., wants to set up a luxury resort in a desert close to Cairo. With an eye on customer needs, it wants to ensure that all its guests can access the Internet from their rooms, the lobby, and the restaurants. Which of the following is Monte Carlo, Inc., most likely to use in its network environment?

A. Bluetooth

B. Infrared

C. WiFi

D. DVI

WiFi (wireless fidelity) is a standard for transmitting information in the form of radio waves over distances up to 400 feet. WiFi has several forms. WiFi is usually the type of wireless communication used in a network environment.

AACSB: Technology




60. What type of transmission does WiFi use?

A. Infrared light

B. Radio waves

C. Ultraviolet waves

D. Laser light

WiFi (wireless fidelity) is a standard for transmitting information in the form of radio waves over distances up to 400 feet.




61. An expansion card is a _____ that you insert into the expansion slot on the motherboard and to which you connect a peripheral device.

A. port

B. firewall

C. spyware

D. circuit board

Whether wired or wireless, ports are sometimes directly on the motherboard and sometimes on expansion cards. An expansion card (or board) is a circuit board that you insert into the expansion slot on the motherboard and to which you connect a peripheral device.





62. What is a long skinny socket on the motherboard into which you insert an expansion card referred to as?

A. System bus

B. Expansion slot

C. Port

D. Expansion bus

An expansion slot is a long skinny socket on the motherboard into which you insert an expansion card. Information coming from and going to expansion slots and ports moves along wires (called a "bus") to the CPU.





63. What are the set of pathways along which information moves between devices outside the motherboard and the CPU?

A. PC card

B. Expansion slot

C. Expansion card

D. Expansion bus

The expansion bus is the set of pathways along which information moves between devices outside the motherboard and the CPU.




True / False Questions

64. The physical devices that make up a computer are known as hardware. TRUE

Hardware consists of the physical devices that make up a computer, for instance, keyboard, mouse, modem, flash memory drive, printer.





65. Software is the set of instructions that your hardware executes to carry out a specific task. TRUE

Software is the set of instructions your hardware executes to carry out a specific task for you such as creating a graph and surfing the Web.




66. An output device is a tool you use to store information for use at a later time. FALSE

Output devices are tools you use to see, hear, or otherwise recognize the results of your information-processing requests. Storage devices are tools you use to store information for use at a later time.




67. RAM is a permanent storage unit that holds all the information you are working with. FALSE

RAM is a temporary holding area for the information you are working with, as well as the system and application software instructions that the CPU currently needs.





68. Application software is the software that enables you to solve specific problems or perform specific tasks. TRUE

Application software is the software that enables you to solve specific problems or perform specific tasks. Microsoft PowerPoint, for example, can help you create slides for a presentation, so it is application software.




69. System software includes both operating system software and utility software. TRUE

System software handles tasks specific to technology management and coordinates the interaction of all technology devices. System software includes both operating system software and utility software.





70. Utility software manages how your hardware devices work together. FALSE

Utility software is software that provides additional functionality to your operating system software. It includes anti-virus software, screen savers, spam blocker software, uninstaller software, and a host of other types. Operating system software is system software that controls your application software and manages how your hardware devices work together.




71. A mainframe computer is designed to meet the computing needs of a small group of people in a small to medium-size business environment. FALSE

A mainframe computer (sometimes just called a mainframe) is a computer designed to meet the computing needs of hundreds of people in a large business environment.





72. Writing a memo, creating a graph, and creating a slide presentation are all examples of personal productivity software. TRUE

Personal productivity software helps you perform personal tasks—such as writing a memo, creating a graph, and creating a slide presentation—that you can usually do even if you do not own a computer.

AACSB: Technology




73. Vertical marketing software is application software that is unique to a particular industry. TRUE

Vertical market software is application software that is unique to a particular industry. For example, the health care industry has a variety of application software unique to that market segment, including radiology software, patient-scheduling software, nursing allocation software, and pharmaceutical software.





74. For open-source software, the customer must go to the vendor and pay for changes to be made and wait until the vendor has made those changes. FALSE

Open-source software is software for which the source code is publicly available and free of charge. Because the source code is available, users of the software may modify the software to suit their needs and take comfort in the fact that changes they wish to make to the software are fully under their control.




75. Crash-proof software organizes your information on your hard disk in the most efficient way. FALSE

Crash-proof software is utility software that helps you save information if your system crashes and you are forced to turn it off and then back on again. Uninstaller software is utility software that organizes your information on your hard disk in the most efficient way.





76. Uninstaller software is utility software that you can use to remove software from your hard disk that you no longer want. TRUE

Uninstaller software is utility software that you can use to remove software from your hard disk that you no longer want.




77. A byte is the smallest unit of information that your computer can process. FALSE

In ASCII, a group of eight bits represents one natural language character and is called a byte. A binary digit (bit) is the smallest unit of information that your computer can process.




78. A bit can either be a 1 (on) or a 0 (off). TRUE

A binary digit (bit) is the smallest unit of information that your computer can process. A bit can either be a 1 (on) or a 0 (off).





79. The primary role of input and output devices is to convert information from one form to another. TRUE

The primary role of your input and output devices is to convert information from one form to another. Input devices convert information from human-readable form into bits and bytes, while output devices convert the 1s and 0s to something people can recognize.




80. A trackball is an input device. TRUE

An input device is a tool you use to enter information and commands. Trackball is similar to a mechanical mouse, but it has the ball on the top.




81. A joystick is a multifunctional input device with programmable buttons that you work with your thumbs and a directional pad. FALSE

A joystick is a vertical handle with programmable buttons that control action. A gamepad is a multifunctional input device with programmable buttons that you work with your thumbs and a directional pad.

AACSB: Technology


Blooms: RememberLearning Objective: A-05 Define the purpose of each of the six major categories of hardware.

Level of Difficulty: 1 EasyTopic: Hardware: Your Physical Interface

82. An image scanner is a pointing device that you use to click on icons or buttons. FALSE

An image scanner captures images, photos, text, and artwork that already exist on paper. A mouse is a pointing device that you use to click on icons or buttons.




83. Biometric scanners are used to scan some human physical attribute like your iris for security purposes. TRUE

Biometric scanners scans some human physical attribute like your fingerprint or iris for security purposes.





84. Optical mark reader reads characters that appear on a page or sales tag. FALSE

Optical mark reader detects the presence or absence of a mark in a predetermined spot on the page (often used for true/false and multiple choice exam answers). Optical character reader reads characters that appear on a page or sales tag.




85. Microphones are used to capture video into electronic form. FALSE

Microphones capture audio for conversion into electronic form.




86. A liquid crystal display makes the screen image by sending electricity through crystallized liquid trapped between two layers of clear plastic or glass. TRUE

A liquid crystal display makes the screen image by sending electricity through crystallized liquid trapped between two layers of clear plastic or glass.





87. Using LEDs for backlighting decreases the image resolution on an LCD screen. FALSE

An LED (light-emitting diode) is a very tiny bulb. Using LEDs for backlighting improves the image on an LCD screen.




88. The resolution of a screen is the number of pixels it has. TRUE

The resolution of a screen is the number of pixels it has.




89. Printers are a common type of output device. TRUE

An output device is a tool you use to see, hear, or otherwise recognize the results of your information-processing requests. Printers are a common type of output device.





90. Plotters were the first type of printer that could print with color and render graphics and full-size engineering drawings. TRUE

Plotters were the first type of printer that could print with color and render graphics and full-size engineering drawings.




91. A CD-ROM offers ease of updating and large storage capacity. FALSE

A CD-ROM (compact disc—read-only memory) is an optical or laser disc whose information cannot be changed. A CD stores up to 800 Meg of information. A hard disk offers ease of updating and large storage capacity.




92. The CPU and RAM make up the real brains of a computer. TRUE

Together, your CPU and RAM make up the real brains of your computer. The central processing unit (CPU) is the hardware that interprets and executes the system and application software instructions and coordinates the operation of all other hardware. Random access memory (RAM) is a temporary holding area for the information you are working with as well as the system and application software instructions that the CPU currently needs.

AACSB: Technology


Blooms: RememberLearning Objective: A-05 Define the purpose of each of the six major categories of hardware.

Level of Difficulty: 1 EasyTopic: Hardware: Your Physical Interface

93. CPU cache is a type of memory on the CPU where instructions called by the CPU wait until the CPU is ready to use them. TRUE

When the instruction reaches the CPU, it waits temporarily in CPU cache, which is a type of memory on the CPU where instructions called up by the CPU wait until the CPU is ready to use them.




94. The CPU uses the CPU clock to keep instructions and information marching through your CPU at a fixed rate. TRUE

Each beat or tick of the CPU clock is called a clock cycle and is equivalent to a CPU cycle. The CPU uses the CPU clock to keep instructions and information marching through your CPU at a fixed rate.





95. A port is a special type of CPU. FALSE

A port is the place on your system unit, monitor, or keyboard through which information and instructions flow to and from your computer system.




Fill in the Blank Questions

96. _____ is any computer-based tool that people use to work with information and support the information and information-processing needs of an organization. Information technology

Information technology (IT) is any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.





97. A flash memory drive is also called a ____. thumb drive

There are two basic categories of information technology: hardware and software.




98. Software is the set of _____ that your hardware executes to carry out a specific task. instructions

Software is the set of instructions that your hardware executes to carry out a specific task.




99. _____ devices are tools you use to capture information and commands. Input

Input devices are tools you use to capture information and commands.





100. Storage devices are tools you use to store _____ for use at a later time. information

Storage devices are tools you use to store information for use at a later time.




101. The _____ is the actual hardware that interprets and executes the software instructions and coordinates the operation of all other hardware. central processing unit (CPU)

The central processing unit (CPU) is the actual hardware that interprets and executes the software instructions and coordinates the operation of all other hardware.




102. A _____ device is a tool you use to send information to and receive it from another person or computer in a network. telecommunications

A telecommunications device is a tool you use to send information to and receive it from another person or computer in a network.


Learning Objective: A-01 Define information technology (IT) and its two basic categories: hardware and


software.Level of Difficulty: 1 Easy

Topic: A Quick Tour of Technology

103. The two main types of software are system and _____ software. application

The two main types of software are application and system software.




104. _____ software handles tasks specific to technology management and coordinates the interaction of all technology devices. System

System software handles tasks specific to technology management and coordinates the interaction of all technology devices.




105. _____ system software is system software that controls your application software and manages how your hardware devices work together. Operating

Operating system software is system software that controls your application software and manages how your hardware devices work together.





106. _____ software provides additional functionality to your operating system software. Utility

Utility software is software that provides additional functionality to your operating system software.




107. A smartphone is a _____ with additional features such as a camera; Internet connectivity; note taking capabilities; GPS capabilities; and digital music and video players. cell phone

A smartphone is a cell phone with additional features such as a camera; Internet connectivity; note taking capabilities; GPS capabilities; and digital music and video players.





108. Tablet PCs allow you to use a _____ to write notes on the screen and touch the screen to perform functions such as clicking on a link while visiting a Web site. stylus/writing pen

Tablet PCs allow you to use a writing pen or stylus to write notes on the screen and touch the screen to perform functions such as clicking on a link while visiting a Web site.




109. A _____ computer is a small, portable, fully functional, battery-powered computer. notebook/laptop

A notebook or laptop computer is a small, portable, fully functional, battery-powered computer.




110. A _____ computer is the most popular choice for personal computing needs. desktop

A desktop computer is the most popular choice for personal computing needs.





111. A _____ is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. minicomputer/mid-range computer

A minicomputer (sometimes called a mid-range computer) is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment.




112. A _____ computer is designed to meet the computing needs of hundreds of people in a large business environment. mainframe

A mainframe computer (sometimes just called a mainframe) is a computer designed to meet the computing needs of hundreds of people in a large business environment.




113. A _____ is the fastest, most powerful, and most expensive type of computer. supercomputer

A supercomputer is the fastest, most powerful, and most expensive type of computer.





114. _____ software can be categorized as either personal productivity software or vertical and horizontal market software. Application

Application software can be categorized as either personal productivity software or vertical and horizontal market software.




115. _____ software is application software that is unique to a particular industry. Vertical market

Vertical market software is application software that is unique to a particular industry.





116. Microsoft Excel is an example of a _____ which helps you work primarily with numbers, including performing calculations and creating graphs. spreadsheet

Spreadsheet helps you work primarily with numbers, including performing calculations and creating graphs. Microsoft Excel and Corel Quattro Pro are examples.Refer: Figure A.5

AACSB: Technology




117. _____ software is application software that is general enough to be suitable for use in a variety of industries. Horizontal market

Horizontal market software is application software that is general enough to be suitable for use in a variety of industries.




118. _____ software is utility software that filters unwanted e-mail for your inbox. Spam blocker

Spam blocker software is utility software that filters unwanted e-mail from your inbox.





119. Anti-spyware software is _____ software that detects and removes spyware and other unwanted software that can track every electronic move you make. utility

Anti-spyware software is utility software that detects and removes spyware and other unwanted software that can track every electronic move you make.




120. A _____ digit is the smallest unit of information that your computer can process. binary

A binary digit (bit) is the smallest unit of information that your computer can process.





121. _____ are used to convert information that exists in visible form into electronic form. Scanners

Scanners are used to convert information that exists in visible form into electronic form.




122. _____ are the dots that make up an image on a computer screen. Pixels

Pixels are the dots that make up an image on a computer screen.




123. _____ is the number of billions of CPU cycles per second that the CPU can handle. Gigahertz

Gigahertz (GHz) is the number of billions of CPU cycles per second that the CPU can handle.





124. The _____ consists of electrical pathways that move information between basic motherboard components. system bus

The system bus consists of electrical pathways that move information between basic components of the motherboard, including between RAM and the CPU.




125. Bluetooth is a standard for transmitting information in the form of _____ radio waves. short-range

Bluetooth is a standard for transmitting information in the form of short-range radio waves.




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