PMLab. Екатерина Лукашевич "Эффективные коммуникации на больших проектах"
Применение инновационных технологий в аутсорсинговых...
Transcript of Применение инновационных технологий в аутсорсинговых...
Innovations in Service Delivery
Comprehensive Customer-Centric Approach
• Moscow
• Saint Petersburg
•Yekaterinburg• Saratov
• Rostov-on-Don
About the Company
Established in 2002
is a part of American hi-tech group of companies Mirantis;
Ventra has offices in Moscow, Saint Petersburg,
Yekaterinburg, Rostov-on-Don, Saratov, Kharkov (Ukraine),
Obninsk, Chekhov, Noginsk, Chelyabinsk
Staff size in Moscow, Saint Petersburg, Yekaterinburg,
Rostov-on-Don, Saratov, Kharkov (Ukraine) offices – 200 in
house, over 4000 + outstaffed .
Our Services
Outsourcing
Outstaffing
Recruiting
Temporary staffing
Industrial staffing
Ventra HR Ventra IT
IT personnel outsourcing
IT audit and consulting
Service maintenance and support
Testing
Two models of cooperation
Project-based Model
Strategic Human Capital Management Provider
Short-term temporary projects
Fast Surge Capacity
Flexible Staff
Large Scale
Low-cost
Long-term projectsQualified experts
ImportantTransparency / VisibilityCorporate Culture IntegrationBP IntegrationEffectiveness/ROIKPI / Management Reporting
Project-based Strategic Human Capital
Management Provider
HR Services, Cost reporting
Training
Performance Metrics
Client BP Integration
Management Reporting
VENTRA On-Line Portal
VENTRA On-line Service Delivery Model
Traditional HR Service Providers are here
Management by Objectives
Management by Competencies
Analytical Tools
Ventra Online Portal: graphical BP designer
Ventra On-line Portal: organization management tool
Ventra Online Portal: training and testing
Organization management
Ventra Online HR Portal: ONLINE management automation tool
Team management
Workforce management
Work schedule management
Management by competences and objectives
Real time reporting
Management reporting with customer data
baseline
strategic
custom
advanced
Met
rics
def
init
ion
Met
rics
tr
acki
ng
Thank you!