„ Stress origin Number 1: The working place“ The permanent restructuring stresses the employees...
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Transcript of „ Stress origin Number 1: The working place“ The permanent restructuring stresses the employees...
„ Stress origin Number 1: The working place“
The permanent restructuring stresses the employees in a never known amount
origin of stress in the workplace
increase of stress? Inquiry 199948% more stress than 5 years beforeonly 8% less stressorigin:
compulsion to higher achievement (50%)
more responsibilities (51%)Narrower supervision through
superior (26%)CASH 06.08.99
ACTIONISM study on 1000 employees 1999 in
Switzerland 74% new superiors in the last 2 years 70% new salary system 59% working hours newly organised 55% loss of good working colleagues 100% new tasks and new colleagues Every of these points was perceived as a
large problem in 10% of the inquired people
CASH 06.08.99
origin of stress in the workplace
SECO-Stress study
Der Stress costs 4.2 billions of Swiss francsInquiry of 900 representatively
chosen employees in
Switzerland
Tages-Anzeiger of 13.9.00
4.2 billions CHF correspond to 1.2 % of the gross inland product
Seco-Stress study
not considered costs: Death,
invalidity, sorrows of the concerned
2,4
1,4
0,4
0,0
0,5
1,0
1,5
2,0
2,5
absences andloss of production
medical treatment medication
bil
lio
ns
CH
F
18% no stress•-> health costs factor 1
12% always stressed•-> health costs factor 6
70% can cope with stress•-> health costs factor 4
SECO-Stress study
Stressor Nr. 1: Workplace
Stressor Nr. 2: combination of occupational and private stress load
women more often stressed than men
younger people more stressed than older ones
French part people more stressed than german part people
Seco-Stress study
stress events
study at the university of Bern 2000-2001 :
reported stress events during a working week 70% concerning the job
source: Kaiser-Probst & Schlapbach (2000), Jakob (2002)
Study European Union
60‘000 people inquired about work related complaints in 1999 30% complain about back problems
27% complain about stress related symptoms
force Stress
Stressor Stress
influence result
fear, noise ... physical reaction
material testing
Seyle‘s concept of stress
Definition
physical, psychologicaland behavior influencingreaction of a person,to adapt to internal and external loads
Definition of stress?
Triggers of stress -> stressors
eventtest
situationoverstrain
objectflickeringlamp
personsuperiorcolleague
physical noisetemperature
psychosocial frustrationfearstime pressure
expectations and imaginations
stressors (triggers)
positive and negative stress
distress negative stress
reduces performance and
wellbeeing
eustress stimulating stress
increases performance and
wellbeeing
smallload
stress
highload
increasingnegative
stress(= distress)
optimalstresslevel(=eustress)
sense ofstress mechanism
Stress is a reflex for life saving by provisioning the body with a big amount of energy
stress is therefore a natural defense mechanism
Stress earlier and today
from readiness to chronic alert
earlier „battle or flight“
as a self preservation drive
today „helplessness and subordination“ chronic repetitive psychological threat
without the need of physical action
diseases due to stress
circulatory system
breathing organs
intestinal
skin
uro-genital
brain
muscles
liver
puls , blood pressure hypertension, arrhythmia
quick, superficial no long term symptoms
stop meteorism, flatulence
blood sugar tendency to diabetes
pale, sweat chronic skin diseases
stop erectile dysfunction, menstr.
focussing depression, concentration etc
muscle tension muscle pain, neck/shoulder
acute chronic
coping strategies
structurel
- change cause
- avoid problem
individual
reduction of the personalloads
individual coping strategies
short term coping
spontaneous change of positive physical relaxation perception monologue reaction
long term coping
relaxation time contacts problem- change of contentment capacities management solution attitude
coping strategies
social support
workplace loadlow high
psy
chos
omat
ic
sym
pto
ms
rare
man
y
deg
ree
of s
ocia
l su
pp
ort
low
high
mid
dle
future of the workplace
work condensation more tasks in same time
rise of expenses and results increase of the availability (->
globalisation) working rhythm fells away increasing degree of
abstraction
executive function becomes more demanding leading with confidence sense fullfillment of the employees
Bearing of uncertainty increases more data, less information,
more knowledge, less understanding
future demands on managers
future demands on managers
leaning back itself, knowing that, at least for short-term, everything is okay, will no more be possible
nothing more and above all the own position will no more be secure
principlegood working methodshealth and fitnessstable private environment
work-life-balance
future demands on managers