Retail Banking Analytics Solutions & Commercial Banking Analytics Solutions

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www.spin- strategy.com SPIN ANALYTICS SOLUTIONS FOR BANKING & FINANCE INDUSTRY

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Whether it is minimizing friction across customer touch-points or maximizing collection efforts, enhancing customer experience or augmenting banking experience, increasing products per client or reducing exposure to risk, portfolios profiling or personalized recommendations. SPIN analytics solutions breathe new life into every function of your organization. Retail Banking Analytics Solutions & Commercial Banking Analytics Solutions

Transcript of Retail Banking Analytics Solutions & Commercial Banking Analytics Solutions

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SPIN ANALYTICS SOLUTIONS FOR

BANKING &

FINANCE INDUSTRY

RETAIL BANKING ANALYTICS SOLUTIONS

Retail Banking Solutions are predominantly focused on improving service to customers, increasing customer loyalty, achieving a greater return on promotion campaigns, optimizing marketing spend, and improving operational efficiencies.

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COMMERCIAL BANKING ANALYTICS SOLUTIONS

Commercial Analytics solutions help you harness insights from enterprise-wide data to formulate strategies, augment digital operations, predict anomalies, forecast demand and facilitate better decisions by blending intelligent automation with deep learning.

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CUSTOMER PROFILING AND PROPENSITY SCORING

SPIN offers value-based customer profiling & segmentation models with propensity scores, helps banks to target right customer with right product through the right channel with high conversion and low risk.

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AUGMENTED BANKING

EXPERIENCE

Our commercial banking solutions are augmented by empathy interactions, span mortgages, deposits, loans, credit cards, and collections. We leverage an analytics-driven, Omni channel approach for customer engagement, driving customization, speed, and agility to strengthen customer relationships by promoting the next-best-action, pre-empting complaints & delays.

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PERSONALIZED OMNI-CHANNEL CUSTOMER EXPERIENCE

Our data models map customer journey with customer life cycle to create personalized Omni channel experiences for improved acquisition, engagement and retention. These customer-centric models will allow banks to tailor the acquisition strategy by persona, driving a better customer experience with a higher cross /up-selling rate.

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COMPLIANCE & RISK MANAGEMENT

As regulatory mandates continue to evolve, working with distressed and at-risk borrowers while ensuring compliance is critical. Our compliance & risk management solution automates collections process, monitor compliance, and generate reports across the collections lifecycle – pre-delinquency, account management, early and late-stage collections.

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CUSTOMER ATTRITION AND CHURN PREDICTION

Customer retention is one of the primary concerns of the banking industry. Banks with the help of our churn analytics can successfully predict customer churn, classify & score the churn, recommend the next-best-action, and prevents customer attrition. This model is very agile and scalable, in a fraction of the time, and with greater accuracy than traditional rules-based modeling. Banks can retain their potential revenue and maintain mutually beneficial client relationships.

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INTELLIGENT DOCUMENT PROCESSING USING AI / ML.

Our Intelligent Document Processing solution delivers tremendous gains in productivity and cost reduction while guaranteeing unprecedented accuracy at scale. Pre trained modules classify the documents, identify the attributes, keep track of payment periods and agreement expiry dates.

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AI-BASED CUSTOMER LOYALTY & REWARDS MODEL.

Our loyalty & rewards model predicts customer redemption behavior of their reward points so it can map the offerings of a selected category — travel, merchandise, gift cards, or cash. It is a more personalized loyalty model since it recommends the offer based on customer’s preferences and previous activity.

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AML, ANOMALY &

FRAUD DETECTION

Our self-learning models identify potential fraud, risk, conflict, and non-compliance in financial and legal engagements. Our AI/ML model recognizes fraud patterns, harmonizes originator, beneficiary banks, and merchants proactively bolsters the security, and mitigates fraud losses.

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Schedule A Consultation Call With Our Banking Analytics Experts!

USA | INDIA | CANADA | MALAYSIA | AUSTRALIA

https://meetings.hubspot.com/spinanalytics

+1 (408) 495-2862

[email protected]