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_______________
Patrick LORIN
QUARTERLY REPORT
October-December 2011
2
TABLE OF CONTENTS
1. COMMERCIAL ........................................................................................................... 5
QUARTERLY ACTIVITIES ................................................................................................. 6
DIAGRAM 1 ....................................................................................................................................................... 10
DIAGRAM 2 ....................................................................................................................................................... 10
DIAGRAM 3 ....................................................................................................................................................... 11
DIAGRAM 4 ....................................................................................................................................................... 11
2. OPERATION & MAINTENANCE ............................................................................. 12
2.1 WATER PRODUCTION ............................................................................................................................. 13
1.PRODUCED WATER QUANTITY AND POTABLE WATER LOSSES ......................................................... 14
WATER PRODUCTION & LOSSES TABLE-1, DIAGRAM-5 .......................................................................... 15
2. POTABLE WATER DISINFECTION ............................................................................................................. 24
QUARTERLY USE OF DISINFECTION MATERIALS TABLE – 2................................................................. 24
3. ELECTRICITY CONSUMPTION & EXPENSES ............................................................................................ 26
ELECTRICITY CONSUMPTION & EXPENSES DIAGRAM – 6 ..................................................................... 27
4. WATER METERS OPERATION AND SERVICE .......................................................................................... 27
ELECTRICITY EXPENSES TABLE - 3 ............................................................................................................. 28
ELECTRICITY CONSUMPTION TABLE – 4 .................................................................................................... 29
WATER DELIVERED THROUGH PUMPING AND CORRESPONDING ELECTICITY
CONSUMPTION – TABLE 5 ........................................................................................................................... 30
DIAGRAMS – 7,8 ............................................................................................................................................... 31
PROGRESS OF THE WATER METERS EQUIPMENT INSTALLATION BY THE AWS CJSC IN ITS
MAINTENANCE AREA TABLE - 6, DIAGRAM – 9 .......................................................................................... 32
2.2 WATER DISTRIBUTION ........................................................................................................................... 33
DISTRIBUTION DEPARTMENT........................................................................................................................ 34
5. REPAIRS OF DAMAGES, CAPITAL REPAIRS AND REHABILITATION OF SYSTEMS ........................... 34
OPERATION AND MAINTENANCE OF WATER TRANSMISSION AND DISTRIBUTION SYSTEMS
TABLE-7, DIAGRAM 10 .................................................................................................................................... 35
NETWORK ANALYSIS TABLE – 8 ................................................................................................................. 36
NETWORK ANALYSING .................................................................................................................................. 36
DIAGRAMS – 11,12 ........................................................................................................................................... 36
2.3 WASTEWATER .......................................................................................................................................... 37
WASTEWATER DEPARTMENT ...................................................................................................................... 38
6. WASTEWATER COLLECTION SYSTEMS ................................................................................................. 38
QUARTERLY REPORT
October-December 2011
3
MAINTENANCE OF WASTEWATER COLLECTION SYSTEMS TABLE-9 .................................................. 40
D I A G R A M – 13 ............................................................................................................................................ 40
D I A G R A M – 14 ............................................................................................................................................ 40
NETWORK ANALYSIS TABLE -10 ................................................................................................................ 41
DIAGRAMS – 15,16 ........................................................................................................................................... 41
2.4 SPECIAL WORKS ...................................................................................................................................... 42
5. TECHNICAL ............................................................................................................. 45
3.1 TECHNICAL BLOCK ................................................................................................... 46
TECHNICAL INVESTIGATIONS AND DESIGN ............................................................................................... 47
CAPITAL ACTIVITIES IMPLEMENTATION INTERNAL AUDIT ...................................................................... 50
MAPPING OF THE TECHNICAL SYSTEMS .................................................................................................... 54
3.2 MANAGEMENT OF COMPANY’S ASSETS ............................................................... 58
3.3 WATER QUALITY CONTROL ..................................................................................... 61
WATER QUALITY ANALYSIS AT WATER INTAKE POINTS (UNDERGROUND AND SURFACE
SOURCES) TABLE-11 ...................................................................................................................................... 63
ANALYSIS OF WATER TAKEN FROM THE PRESSURE POINT, BEFORE THE DISTRIBUTION
NETWORK TABLE-12 ...................................................................................................................................... 66
WATER QUALITY INVESTIGATION IN THE DISTRIBUTION NETWORK TABLE-13 .................................. 68
POTABLE WATER DISINFECTION CONTROL TABLE-14 ............................................................................ 70
REPORTS ON NATURAL RESOURCE UTILIZATION ...................................................... 73
NATURAL RESOURCES UTILIZATION REPORTS ........................................................................................ 73
NATURAL RESOURCES UTILIZATION AND NATURE PROTECTION FEES, TABLE-16 ........................... 73
3.4 COMPANY’S SERVICES ......................................................................................... 74
PROCUREMENT WITHIN AWSC BUDGET TABLE – 17 .............................................................................. 75
4. QUALITY, SAFETY & ENVIRONMENT ......................................................................... 77
REPORT ON THE ACTIVITIES IMPLEMENTED BY THE QUALITY, SAFETY AND
ENVIRONMENT DEPARTMENT IN THE IV QUARTER OF 2011 ..................................... 78
5.ADMINISTRATION .......................................................................................................... 84
5.1 FINANCE & ACCOUNT ............................................................................................... 85
SUBSIDY TABLE-18 ......................................................................................................................................... 86
INFORMATION CONCERNING INCOMES AND EXPENSES OF AWS CJSC IN III QUARTER, 2011
TABLE-19 .......................................................................................................................................................... 87
CAHS FLOW– DIAGRAM 17 .......................................................................................................................... 88
QUARTERLY REPORT
October-December 2011
4
5.2 HUMAN RESOURCES ................................................................................................ 89
NUMBER OF EMPLOYEES DIAGRAM 18 ...................................................................................................... 92
LABOR TURNOVER DIAGRAM 19 ................................................................................................................ 92
5.3 TRAINING & DEVELOPMENT .................................................................................. 93
TRAINING AND DEVELOPMENT DEPARTMENT .......................................................................................... 94
LIST OF TRAININGS DURING SECOND QUARTER 2011 TABLE-20 ......................................................... 95
5.4 LEGAL & INSURANCE ............................................................................................... 96
6. PROJECTS ..................................................................................................................... 98
6. 1 W B ............................................................................................................................. 99
PHYSICAL IMPLEMENTATION OF WORKS, TABLE 17 ............................................................................. 100
SEE ALSO ATTACHED TABLE-18 ................................................................................................................ 101
6.2 A D B ......................................................................................................................... 102
PHYSICAL IMPLEMENTATION OF WORKS TABLE-19 ........................................................................... 103
LIST OF EXTENDED CONTRACTS TABLE 21 ............................................................................................. 105
TABLE 22 LIST OF FINALIZED CONTRACTS ........................................................................................ 106
TABLE-23 ........................................................................................................................................................ 107
6.3 E B R D ...................................................................................................................... 109
7. PUBLIC RELATIONS ................................................................................................... 113
CUSTOMER SERVICE CENTER CALLS FOR THE IV QUARTER TABLE-28 ........................................... 117
SURVEYS ........................................................................................................................................................ 118
8. INDICATORS ................................................................................................................ 121
INDICATORS RECAPITULATION – TABLE 30 (INDICATORS 1-25) ......................................................... 122
QUARTERLY REPORT
October-December 2011
5
1. COMMERCIAL
QUARTERLY REPORT
October-December 2011
6
QUARTERLY ACTIVITIES
G e n e r a l
During the IV quarter of 2011 positive improvements were registered for all the indicators.
Commercial Department, together with the employees
of PR Department continues questioning of Customers
without payment for one year. The reason is to find
out the reasons of nonpayment. During the IV quarter
questioning was implemented in Abovyan, Masis and
Byureghavan towns. In these towns the results are
obvious.
Similar questionings were implemented also in other
towns.
Survey in Masis town
Daily random visits of the supervision group are ongoing. During the IV quarter 654 different
violations were detected and acts for 16.8 mln. AMD were prepared.
Supervision group has implemented visits at the evening hours also to the Customers without
any consumption (closed door), as in some apartments there is nobody during working hours.
The reason was to see whether there is any light in the apartments in the evenings. The visits
were implemented to Ashtarak and Hrazdan. It should be mentioned that the results are
obvious. About 30% of the visited apartments are open door. though due to some reasons they
were not registered. Considering this fact special attention is given to the Customers without
service.
The Company continues provision of information to the Customers through individual
envelopes. The analysis show that some of the Customers have no idea about their debts. The
reason is low level of Custoemr awareness. This is a one step towards improvement of
customer service and clarification of the relationship with the Customers.
QUARTERLY REPORT
October-December 2011
7
Water meter installation
During the IV quarter of 2011 4142 water meters were installed, including the replaced water
meters.
The process of replacement of old water meters with new high quality ones is very important.
We have problems with this issue, as the water meters were bought adn installed by the
Customers, so often we face broblems connected with obtaining of new water meters.
In those residencies, where some projects are implemented (water main replacement,
improvement of internal network, water metering unit installation, ect.) first of all problems
with water meters (out of limit of use, water meters operating with problems) are regulted.
About 30000 private houses customers, supplied by the Company, have water meters installed
outside of the territory of the Customer, in special water meter chambers.
Billing
We have considerable increase also in the sphere of billing. As billing is build on the basis of
water meters reading, than average consumption of water per month by one Customer
according to water meter reading can be considered as an important indicator.
QUARTERLY REPORT
October-December 2011
8
Despite of the fact that comparing with the last year the indicators have imcreased, anyway the
problem is not solved, particularly connected with the Customers of the multi-storey buildings.
Big influence have those water meters where human interference factor cannot be avoided (use
of magnet, etc.).
This problem can be solved anly by means of replacing them with high quality (“C” class)
water meters, which will avoid interference. Moreover, consumption by those C class water
meters starts registering under 5l/h flow (in case of the present water meters, under low flow no
reading is registered).
Correspondingly, resident-customers billing has increased
Comparing with the IV quarter of the last year, increase is about 14.0 mln. AMD (or 2%),
anyway, here we still a lot of job to do, as we still are away from our objective.
QUARTERLY REPORT
October-December 2011
9
Payments
Total amount of the payments is the direct comparative figure of billing. Together with the
increase of billing, payment has also increased, of caurse there are payments for the old debts.
Comparing with the same period of the last year the picture is as follows:
Against the customers who do not pay for their service some legal sanctions are applied,
namely court proceeding or disconnection of water.
Also see below
Diagrams 1-4
QUARTERLY REPORT
October-December 2011
10
DIAGRAM 1
DIAGRAM 2
QUARTERLY REPORT
October-December 2011
11
DIAGRAM 3
DIAGRAM 4
QUARTERLY REPORT
October-December 2011
12
2. OPERATION & MAINTENANCE
QUARTERLY REPORT
October-December 2011
13
2.1 WATER PRODUCTION
QUARTERLY REPORT
October-December 2011
14
PRODUCTION DEPARTMENT
1.PRODUCED WATER QUANTITY AND POTABLE WATER LOSSES
In the IV quarter of 2011 the quantity of produced water was 39 063.4 thousand m3 (by
gravity – 24 979 thousand m3, mechanical – 14 084 thousand m3). In the IV quarter potable
water calculated loss was equal to 84.1%:
In the result of tight cooperation of “Jrar” production units, operating in the Branches of the
Company, with the Production division water supply facilities, equipment planned and
orating activities are continuously productive.
Operational control center was created inside the Division, which gave a possibility to control
and manage online water volumes, produced through water supply systems, as well as water
level in the DRRs and consumption.
Operational control centre
QUARTERLY REPORT
October-December 2011
15
WATER PRODUCTION & LOSSES TABLE-1, DIAGRAM-5
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
NORTH-WEST REGION
1 Ab
ov
ya
n A
bo
vy
an
Makravan - 4 p/s 486,0 542,0 586,0 1614,0
130,0 125,3 115,8 371,1 483,5 78,8 470,7 79,0 667,0 85,2 1621,1 81,4 Bujakan s. 16,0 15,0 16,0 47,0
Aramus b-h 72,0 0,0 142,8 214,8
Akunq p/s 39,4 39,0 38,0 116,4
Total 613,4 596,0 782,8 1992,2 130,0 125,3 115,8 371,1 483,5 78,8 470,7 79,0 667,0 85,2 1621,1 81,4
Byuregavan Nurnus s. 85,0 82,0 77,0 244,0 30,1 29,5 27,5 87,1 54,9 64,6 52,5 64,0 49,6 64,4 156,9 64,3
Total 85,0 82,0 77,0 244,0 30,1 29,5 27,5 87,1 54,9 64,6 52,5 64,0 49,6 64,4 156,9 64,3
Total 698,4 678,0 859,8 2236,2 160,1 154,8 143,3 458,2 538,4 77,1 523,2 77,2 716,5 83,3 1778,0 79,5
2
Ch
are
nca
va
n
Ch
aren
cava
n
Solak p/s 25,4 27,0 23,6 76,0 83,9 90,3 80,9 255,1 421,0 83,4 410,6 82,0 404,4 83,3 1236,0 82,9
Alapars s. 138,3 128,8 114,3 381,4
Makravan-4 - Abovyan
main 306,0 308,0 311,0 925,0
Gyumush s. 29,5 29,5 28,5 87,5
Fantan b-h 5,8 7,6 7,9 21,3
Total 505,0 500,9 485,3 1491,2 83,9 90,3 80,9 255,1 421,1 83,4 410,6 82,0 404,4 83,3 1236,1 82,9
3
Hra
zda
n
Tsa
gh
ka
dzo
r
Makravan-2 p/s 57,7 64,2 82,1 204,0
19,7 18,3 18,1 56,0 57,5 74,5 62,4 77,4 80,5 81,7 200,5 78,2 Tegenis s. 16,0 13,0 13,0 42,0
Ulashik WCS 3,5 3,5 3,5 10,5
QUARTERLY REPORT
October-December 2011
16
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Total 77,2 80,7 98,6 256,5 19,7 18,3 18,1 56,0 57,5 74,5 62,4 77,4 80,5 81,7 200,5 78,2
Hra
zda
n
Makravan-4 - Abovyan
main 187,0 155,0 130,0 472,0
78,4 79,8 78,1 236,3 1090,3 93,3 1073,9 93,1 1028,4 92,9 3192,5 93,1 Makravan 2 p/s 624,2 731,7 603,2 1959,1
Makravan 3 p/s 357,5 267,0 373,3 997,7
Total 1168,7 1153,7 1106,5 3428,8 78,4 79,8 78,1 236,3 1090,3 93,3 1073,9 93,1 1028,4 92,9 3192,5 93,1
Total 1353,9 1375,1 1286,1 4015,1 126,0 125,4 110,4 361,8 1228,0 90,7 1249,7 90,9 1175,7 91,4 3653,3 91,0
4 Dil
ija
n
Dil
ija
n
Golovino WCS 63,0 65,0 63,0 191,0
39,6 40,5 37,1 117,2 132,4 77,0 125,5 75,6 121,9 76,6 379,8 76,4
Florovi Balka WCS 58,0 52,0 47,0 157,0
Bldan WCS 48,0 46,0 46,0 140,0
Shamakhyan s. 2,0 2,0 2,0 6,0
Jiliut Tala s. 1,0 1,0 1,0 3,0
Total 172,0 166,0 159,0 497,0 39,6 40,5 37,1 117,2 132,4 77,0 125,5 75,6 121,9 76,6 379,8 76,4
5
Ijev
an
Ijevan
Qarqarut s. 35,0 33,4 30,5 98,9
41,3 40,3 41,4 123,1 104,9 71,7 94,0 70,0 82,3 66,5 281,1 69,6
Spitak dzur s. 28,9 26,3 25,4 80,6
Getahovit s. 28,9 28,8 23,6 81,3
Anapat s. 18,7 15,6 15,6 49,9
Khozmarag s. 16,4 13,1 12,6 42,1
Getapnya p/s 5,1 5,4 4,9 15,4
Jri dzor s. 7,8 6,5 6,6 20,9
QUARTERLY REPORT
October-December 2011
17
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Gmbet s. 5,4 5,2 4,5 15,1
Azatamut s. 0,0 0,0 0,0 0,0
Total 146,2 134,3 123,7 404,2 41,3 40,3 41,4 123,1 104,9 71,7 94,0 70,0 82,3 66,5 281,1 69,6
Berd Berd WTP 58,1 60,0 59,0 177,1
17,4 17,6 17,2 52,2 44,7 72,0 45,4 72,0 44,8 72,2 134,9 72,1
Sharapey s. 4,0 3,0 3,0 10,0
Total 62,1 63,0 62,0 187,1 17,4 17,6 17,2 52,2 44,7 72,0 45,4 72,0 44,8 72,2 134,9 72,1
Total 208,3 197,3 185,7 591,3 58,7 57,9 58,6 175,3 149,6 71,8 139,4 70,6 127,1 68,4 416,0 70,4
6
Ala
ver
di
No
yem
ber
ya
n
Berdavan b-h 77,9 78,3 78,1 234,3
13,9 11,5 12,6 38,0 67,4 83,0 69,8 85,9 67,9 84,3 205,2 84,4
Ayrumi p/s 0,0 0,0 0,0 0,0
Lori Berd-Noyemberyan
s. 0,0 0,0 0,0 0,0
Srocahanq s. 2,4 2,0 1,5 5,9
Gij sari s. 0,0 0,0 0,0 0,0
Spitakashen s. 0,5 0,5 0,5 1,5
Varar agbyur s. 0,5 0,5 0,5 1,5
Total 81,3 81,3 80,6 243,2 13,9 11,5 12,6 38,0 67,4 83,0 69,8 85,9 67,9 84,3 205,2 84,4
Alaverdi
Lori berd s, 360,0 330,0 355,0 1045,0
59,5 56,6 56,6 172,6 391,1 86,8 355,4 86,3 368,9 86,7 1115,4 86,6
Agarak s. 90,5 82,0 70,5 243,0
Total 450,5 412,0 425,5 1288,0 59,5 56,6 56,6 172,6 391,1 86,8 355,4 86,3 368,9 86,7 1115,4 86,6
Total 531,8 493,3 506,1 1531,2 73,3 68,1 69,2 210,6 458,5 86,2 425,3 86,2 436,9 86,3 1320,6 86,2
7
Ste
pa
na
va
n
Sp
ita
k
Chakhkali s. 57,0 56,0 54,0 167,0
36,1 34,8 34,9 105,7 136,8 79,1 132,8 79,3 127,1 78,5 396,7 79,0
Jrashen b-h 56,0 54,0 53,0 163,0
Nalband b-h 48,0 47,0 46,0 141,0
Ghazanchi s, 6,9 6,0 6,0 18,9
QUARTERLY REPORT
October-December 2011
18
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Spitak b-h 4,9 4,6 3,0 12,5
Total 172,8 167,6 162,0 502,4 36,1 34,8 34,9 105,7 136,8 79,1 132,8 79,3 127,1 78,5 396,7 79,0
Stepanavan
Gyulidar s, 5,0 5,0 5,0 15,0
45,4 43,1 42,4 130,9 266,1 85,4 255,8 85,6 251,3 85,6 773,2 85,5 Getavan p/s 178,5 166,9 188,7 534,1
Novoseltsovo s, 128,0 127,0 100,0 355,0
Total 311,5 298,9 293,7 904,1 45,4 43,1 42,4 130,9 266,1 85,4 255,8 85,6 251,3 85,6 773,2 85,5
Tashir
Novoseltsovo p/s 31,0 30,0 36,2 97,2
31,6 30,7 32,5 94,7 47,6 60,2 46,0 60,0 45,2 58,1 138,8 59,4 Sevaberd s. 21,4 20,7 18,2 60,3
Katnakhbyur s. 26,8 25,9 23,3 76,0
Total 79,2 76,6 77,7 233,5 31,6 30,7 32,5 94,7 47,6 60,2 46,0 60,0 45,2 58,1 138,8 59,4
Total 563,5 543,1 533,4 1640,0 113,0 108,5 109,8 331,3 450,5 79,9 434,6 80,0 423,6 79,4 1308,7 79,8
MAIN TOTAL 3886,2 3793,8 3931,3 11611,2 617,4 602,0 586,9 1806,3 3268,8 84,1 3191,7 84,1 3344,4 85,1 9804,9 84,4
CENTER-WEST REGION
1 Ma
sis
Masis c. Araratyan 1,2 p/s 336,1 345,5 302,8 984,4 62,5 63,0 51,4 176,9 273,6 81,4 282,5 81,8 251,4 83,0 807,5 82,0
Total 336,1 345,5 302,8 984,4 62,5 63,0 51,4 176,9 273,6 81,4 282,5 81,8 251,4 83,0 807,5 82,0
Masis v.
Araratyan 1,2 p/s 353,9 282,7 398,7 1035,3
52,7 50,3 50,3 153,3 357,3 87,1 298,7 85,6 439,9 89,7 1095,8 87,7
Yerevan Djur 56,1 66,3 91,5 213,8
Total 410,0 349,0 490,2 1249,1 52,7 50,3 50,3 153,3 357,3 87,1 298,7 85,6 439,9 89,7 1095,8 87,7
Total 746,1 694,5 793,0 2233,5 115,2 113,3 101,7 330,2 630,9 84,6 581,2 83,7 691,3 87,2 1903,4 85,2
2
Ech
mia
d
zin
Ech
mia
d
zin
Ghazaravani b-h 126,4 114,9 105,9 347,2 211,6 219,7 193,9 625,1 1281,2 85,8 1273,7 85,3 1213,8 86,2 3768,7 85,8
QUARTERLY REPORT
October-December 2011
19
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Bazmagbyur b-h 0,0 0,0 0,0 0,0
Bazmagbyur 3 s. 1320,0 1330,0 1250,0 3900,0
Ghazaravani s.
Artameti p/s 5,6 4,1 4,9 14,7
Kozdasheni p/s 40,8 44,3 46,9 132,0
Total 1492,8 1493,3 1407,7 4393,9 211,6 219,7 193,9 625,1 1281,2 85,8 1273,7 85,3 1213,8 86,2 3768,7 85,8
3 Art
ash
at
Arta
sha
t
Artashati b-h 16,6 0,0 0,0 16,6
212,1 191,6 195,6 599,4 804,5 79,1 828,4 81,2 814,4 80,6 2447,3 80,3
Garni s. 1000,0 1020,0 1010,0 3030,0
Total 1016,6 1020,0 1010,0 3046,6 212,1 191,6 195,6 599,4 804,5 79,1 828,4 81,2 814,4 80,6 2447,3 80,3
4
Ved
i
Vedi Garni s. 240,8 248,0 290,0 778,8
150,6 138,1 129,2 417,8 225,2 59,9 242,0 63,7 270,8 67,7 738,0 63,8
Jermanis s. 135,0 132,0 110,0 377,0
Total 375,8 380,0 400,0 1155,8 150,6 138,1 129,2 417,8 225,2 59,9 242,0 63,7 270,8 67,7 738,0 63,8
Ararat Garni s. 158,2 155,0 140,0 453,2 45,4 43,6 41,1 130,1 112,8 71,3 111,4 71,9 98,9 70,6 323,1 71,3
Total 158,2 155,0 140,0 453,2 45,4 43,6 41,1 130,1 112,8 71,3 111,4 71,9 98,9 70,6 323,1 71,3
Total 440,0 452,8 518,0 1410,8 208,7 217,9 198,1 624,7 231,3 52,6 234,9 51,9 319,9 61,8 786,1 55,7
5
Art
ik
Artik
Artik reservoir 107,1 103,7 107,6 318,5
50,9 49,4 48,8 149,1 565,9 91,8 661,5 93,1 712,1 93,6 1939,4 92,9 Mantash s. 215,0 208,0 198,0 621,0
Mantash reservoir 294,6 399,2 455,3 1149,1
Total 616,8 710,8 760,9 2088,5 50,9 49,4 48,8 149,1 565,9 91,8 661,5 93,1 712,1 93,6 1939,4 92,9
Talin
Zovasar s.
33,5 38,2 39,2 110,9 37,6 34,4 32,7 104,7 41,8 52,7 43,6 55,9 43,8 57,3 129,2 55,2
Jinj Akner s.
QUARTERLY REPORT
October-December 2011
20
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Kentagbyur s., N 809 s. 45,9 39,8 37,3 123,0
Total 79,4 78,0 76,5 233,9 37,6 34,4 32,7 104,7 41,8 52,7 43,6 55,9 43,8 57,3 129,2 55,2
Ash
ots
k
Dagdzutner s. 27,5 26,5 29,7 83,7
16,6 16,9 17,2 50,7 53,7 76,4 53,0 75,8 59,8 77,7 166,5 76,6
Sari s. 10,4 9,9 9,7 30,0
Ghazanchi s. 16,8 16,4 20,4 53,6
Lusagbyur s. 5,9 7,7 5,9 19,5
Zuygaghbyur s. 0,0 0,0 0,0 0,0
Gharakhachi s. 5,5 5,3 4,9 15,7
Dzragacneri s. 0,0 0,0 0,0 0,0
Bavra b-h 4,2 4,1 6,4 14,7
Total 70,3 69,9 77,0 217,2 16,6 16,9 17,2 50,7 53,7 76,4 53,0 75,8 59,8 77,7 166,5 76,6
Total 766,5 858,7 914,5 2539,7 105,1 100,7 98,7 304,5 661,4 86,3 758,0 88,3 815,7 89,2 2235,2 88,0
6
Ash
tara
k
Ash
tara
k
Karbi b-h 127,8 111,2 115,6 354,7
116,1 119,1 106,8 342,1 926,8 88,9 1123,2 90,4 989,7 90,3 3039,7 89,9
Artak p/s 64,0 12,5 0,0 76,5
Artashavan s. 107,5 487,8 413,3 1008,6
Sagmusavan s. 220,0 135,0 125,0 480,0
Wosketas s. 10,5 10,5 10,5 31,5
Bazmagbyur b-h 0,0 0,0 0,0 0,0
Kazaravan b-h 3,1 5,3 2,2 10,6
QUARTERLY REPORT
October-December 2011
21
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Bazmagbyur-3 s.
510,0 480,0 430,0 1420,0
Kazaravan s
Total 1042,9 1242,3 1096,6 3381,8 116,1 119,1 106,8 342,1 926,8 88,9 1123,2 90,4 989,7 90,3 3039,7 89,9
Ap
ara
n
Ortachit s.
22,0 22,0 22,0 66,0
17,9 18,4 17,8 54,0 64,5 78,3 67,7 78,7 74,2 80,7 206,4 79,3
Geghagzor s.
Eznak p/s 60,4 64,0 69,9 194,4
Total 82,4 86,0 91,9 260,4 17,9 18,4 17,8 54,0 64,5 78,3 67,7 78,7 74,2 80,7 206,4 79,3
Total 1125,3 1328,3 1188,5 3642,1 134,0 137,5 124,6 396,0 991,3 88,1 1190,8 89,7 1063,9 89,5 3246,1 89,1
MAIN TOTAL 5681,3 5929,8 5853,7 17464,8 974,0 944,4 884,8 2803,2 4707,3 82,9 4985,4 84,1 4968,8 84,9 14661,6 83,95
SOUTH REGION
1
Eg
heg
na
dzo
r
Eghegnadzor
Sarnagbyur s. 24,8 23,8 23,1 71,7 8,8 9,0 7,5 25,2 16,0 64,5 14,9 62,4 15,6 67,7 46,5 64,8
Qarasun s. 44,2 43,2 42,2 129,6 9,5 9,8 8,2 27,5 34,7 78,5 33,4 77,3 34,0 80,6 102,1 78,8
Vostan s. 66,0 64,0 52,7 182,7 13,2 13,6 11,8 38,6 52,8 80,0 50,4 78,8 40,9 77,6 144,1 78,9
Total 135,0 131,0 118,0 384,0 31,5 32,4 27,5 91,3 103,5 76,7 98,7 75,3 90,5 76,7 292,7 76,2
Vayk Malishka s. 0,0 0,0 17,1 17,1
29,6 24,7 20,8 24,7 130,4 81,5 125,3 83,5 106,3 83,6 362,0 82,8
Bazmagbyur s. 160,0 150,0 110,0 420,0
Total 160,0 150,0 127,1 437,1 29,6 24,7 20,8 75,1 130,4 81,5 125,3 83,5 106,3 83,6 362,0 82,8
Jermuk Jrasar s. 63,2 59,5 40,1 162,8 21,1 19,4 12,9 53,4 42,1 66,6 40,1 67,4 27,2 67,8 109,4 67,2
Total 63,2 59,5 40,1 162,8 21,1 19,4 12,9 53,4 42,1 66,6 40,1 67,4 27,2 67,8 109,4 67,2
Total 358,2 340,5 285,2 983,9 82,2 76,5 61,2 219,8 276,0 77,1 264,0 77,5 224,0 78,6 764,1 77,7
QUARTERLY REPORT
October-December 2011
22
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
2 Sis
ya
n
Sis
ya
n Shaqe s. 130,9 138,9 110,8 380,6 48,9 56,1 44,7 149,7 82,0 62,6 82,8 59,6 66,1 59,7 230,9 60,7
Mukhutyan s. 43,0 43,0 42,7 128,7 3,9 3,8 2,9 10,6 39,1 90,9 39,2 91,2 39,8 93,2 118,1 91,8
Zor - zor s. 15,1 15,1 14,5 44,7 0,9 0,8 0,8 2,5 14,2 94,0 14,3 94,7 13,7 94,5 42,2 94,4
Total 189,0 197,0 168,0 554,0 53,7 60,7 48,4 162,8 135,3 71,6 136,3 69,2 119,6 71,2 391,2 70,6
3 Go
ris
Go
ris Akner s. 116,4 105,6 99,3 321,3 30,1 25,6 26,1 81,8 86,3 74,1 80,0 75,8 73,2 73,7 239,5 74,5
Mukhutyan s. 284,6 246,4 236,7 767,7 43,8 38,8 39,3 121,9 240,8 84,6 207,7 84,3 197,4 83,4 645,9 84,1
Total 401,0 352,0 336,0 1089,0 73,9 64,4 65,4 203,7 327,1 81,6 287,7 81,7 270,6 80,5 885,4 81,3
4 Ka
pa
n
Ka
pa
n
Geghi s, 24,8 23,6 24,7 73,1 8,7 9,1 8,0 25,8 16,1 65,0 14,5 61,4 16,7 67,6 47,3 64,7
Surin kap Jrakhor s. 48,0 45,8 35,0 128,8 8,4 8,5 7,5 24,4 39,6 82,5 37,3 81,4 27,5 78,6 104,4 81,1
Geghi WCS 740,7 759,7 680,5 2180,9 79,1 80,2 71,5 230,8 661,6 89,3 679,5 89,4 609,0 89,5 1950,1 89,4
Chanakhchi WCS 133,2 118,3 113,4 364,9 21,7 21,9 19,6 63,2 111,5 83,7 96,4 81,5 93,8 82,7 301,7 82,7
Vachagan WCS 5,0 6,0 7,1 18,1 4,1 4,1 3,7 11,9 0,9 18 1,9 32,2 3,4 47,9 6,2 34,4
Total 951,7 953,4 860,7 2765,8 122,0 123,8 110,3 356,1 829,7 87,2 829,6 87,0 750,4 87,2 2409,8 87,1
Mg
hri
Agarak WCS 115,0 108,4 100,0 323,4 54,8 47,6 44,3 146,7 60,2 52,3 60,8 56,1 55,7 55,7 176,7 54,6
Setenc s. 16,0 10,7 10,5 37,2 3,6 1,2 1,1 5,9 12,4 77,5 9,5 88,8 9,4 89,5 31,3 84,1
Megri WCS 87,0 70,0 60,0 217,0 13,1 9,8 9,5 32,4 73,9 84,9 60,2 86,0 50,5 84,2 184,6 85,1
Total 218,0 189,1 170,5 577,6 71,5 58,6 54,9 185,0 146,5 67,2 130,5 69,0 115,6 67,8 392,6 68,0
Total 1169,7 1142,5 1031,2 3343,4 193,5 182,3 165,2 541,1 976,2 83,5 960,2 84,0 866,0 84,0 2802,4 83,8
5
Sev
an
Sev
an
Dzknget s. 0,0 0,0 0,0 0,0
46,5 44,6 39,9 131,0 298,0 86,5 321,5 87,8 356,6 89,9 976,1 88,2 Hatsarat p/s 74,0 84,0 126,5 284,5
Lchashen b-h 270,5 282,1 270,0 822,6
Total 344,5 366,1 396,5 1107,1 46,5 44,6 39,9 131,0 298,0 86,5 321,5 87,8 356,6 89,9 976,1 88,2
Chambarak Kushchinski s. 10,0 10,0 10,0 30,0 3,9 4,3 4,5 12,6 14,1 78,5 13,7 76,3 13,5 75,2 41,4 76,7
QUARTERLY REPORT
October-December 2011
23
N
SE
CT
OR
S
SU
BS
EC
TO
RS
Name of Source
(pumping station)
WATER PRODUCTION
/thousand m3/
WATER DELIVERED
/thousand m3/ UN-ACCOUTED FOR WATER
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
Oct
ob
er
No
vem
ber
Dec
emb
er
IVq
ua
rt
October November December IV Quarter
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water
losses
%
thous
m3
water losses
%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Taqa s. 8,0 8,0 8,0 24,0
Total 18,0 18,0 18,0 54,0 3,9 4,3 4,5 12,6 14,1 78,5 13,7 76,3 13,5 75,2 41,4 76,7
Total 362,5 384,1 414,5 1161,1 50,4 48,9 44,4 143,6 312,2 86,1 335,3 87,3 370,1 89,3 1017,5 87,6
6 Ga
va
r
Vartenis
Akunq s. 66,6 58,6 50,0 175,2
29,1 26,3 22,2 77,5 200,0 87,3 181,0 87,3 149,5 87,1 530,5 87,2
St. Vardan s. 29,5 28,5 20,4 78,4
Akner s. 67,2 60,2 51,0 178,4
Shat Jreq s. 65,7 60,0 50,3 176,0
Total 229,0 207,3 171,7 608,0 29,1 26,3 22,2 77,5 200,0 87,3 181,0 87,3 149,5 87,1 530,5 87,2
Martuni Tsakqari s. 105,0 95,0 81,0 281,0
18,2 16,5 14,4 49,1 97,4 84,3 89,1 84,4 77,2 84,3 263,7 84,3
Hopoy var s. 10,6 10,6 10,6 31,8
Total 115,6 105,6 91,6 312,8 18,2 16,5 14,4 49,1 97,4 84,3 89,1 84,4 77,2 84,3 263,7 84,3
Ga
va
r
Kaleri p/s 534,3 517,7 495,2 1547,2
68,1 67,6 69,2 204,9 597,1 89,8 583,2 89,6 550,0 88,8 1730,3 89,4
Hatsarat p/s
Sarukhan p/s 84,1 76,2 80,8 241,1
Gandzak b-h 46,8 56,9 43,2 146,9
Total 665,2 650,8 619,2 1935,2 68,1 67,6 69,2 204,9 597,1 89,8 583,2 89,6 550,0 88,8 1730,3 89,4
Total 1009,8 963,7 882,5 2856,0 115,4 110,43 105,80 331,58 894,4 88,6 853,3 88,5 776,7 88,0 2524,4 88,4
MAIN TOTAL 3490,2 3379,8 3117,4 9987,4 569,0 543,1 490,4 1602,5 2921,2 83,7 2836,7 83,9 2627,0 84,3 8384,9 84,0
GRAND TOTAL 13057,7 13103,4 12902,3 39063,4 2160,3 2089,5 1962,1 6211,9 10897,4 83,5 11013,9 84,1 10940,3 84,8 32851,5 84,1
Notification` - water supply system with installed operating bulk flow meter
“Shake” source is a water supply system where a functioning bulk water meter is installed
QUARTERLY REPORT
October-December 2011
24
2. POTABLE WATER DISINFECTION
During the IV Quarter of 2011 in the W&W systems 26763 kg of liquid chlorine and 3702 kg of HC
tablets were used for disinfection.
During the IV Quarter “Nairit Factory” CJSC did not supply chlorine to the Company. Procurement
and supply of liquid chlorine was implemented on contractual basis through other supply company.
During the quarter by the own means 5pcs. of damaged Alldos chlorination equipment were repaired.
Water supply systems are supplied with required quantity of liquid chlorine and HC reserves, in the
result of which disinfection of potable water will continue with its natural process.
QUARTERLY USE OF DISINFECTION MATERIALS TABLE – 2
N SECTORS AND
SUBSECTORS
BALANCE in the
beginning of
reporting quarter
RECEIVED UTILIZED BALANCE of the
end of reporting quarter
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
1 2 3 4 5 6 7 8 9 10
NORTH-WEST
1 Abovyan 668 40 2874 80 2973 115 569 5
2 Bjureghavan 38 0 104 40 109 9 33 31
3 Hrazdan 462 30 2180 80 2258 30 384 80
4 Tsaghkadzor 0 30 0 40 0 70 0 0
5 Charentsavan 0 85 404 0 268 30 136 55
6 Ijevan 53 7 260 360 149 242 164 125
7 Berd 55 40 156 40 159 80 52 0
8 Dilijan 32 32 868 80 706 78 194 34
9 Noyemberyan 0 20 0 120 0 130 0 10
10 Alaverdi 314 60 1488 0 1323 0 479 60
11 Stepanavan 14 4 260 80 218 66 56 18
I Quarter II Quarter III Quarter October November December IV Quarter
Delivered through pumps 13282 12847,2 15331 4720,5 4556,4 4807,1 14084
Gravity 24814,4 26194,9 28442 8337,2 8547 8095,2 24979,4
Total 38096,4 39042,1 43733 13057,7 13103,4 12902,3 39063,4
05000
100001500020000250003000035000400004500050000
W A T E R P R O D U C T I O N
QUARTERLY REPORT
October-December 2011
25
N SECTORS AND
SUBSECTORS
BALANCE in the
beginning of
reporting quarter
RECEIVED UTILIZED BALANCE of the
end of reporting quarter
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
CHLORINE
GAS
(kg)
CHLORINE
PILLS
(kg)
1 2 3 4 5 6 7 8 9 10
12 Spitak 0 15 104 200 98 140 6 75
13 Tashir 0 40 468 80 401 105 67 15
TOTAL 1636 403 9166 1200 8662 1095 2140 508
CENTER-WEST
1 Artashat 531 66 3888 0 3639 62 660 4
2 Echmiatsin 680 20 3034 80 2737 100 977 0
3 Masis 44 40 2096 320 1936 265 204 95
4 Vedi 24 35 184 0 170 35 38 0
5 Ararat 0 0 0 80 0 72 0 8
6 Ashtarak 0 10 1672 120 1228 130 444 0
7 Aparan 22 0 186 240 153 178 55 62
8 Artik 728 14 776 40 1168 42 336 12
9 Talin 66 28 176 120 177 81 65 67
10 Ashotsk 0 0 0 360 0 280 0 80
TOTAL 2095 213 12012 1360 11208 1245 2779 328
SOUTH
1 Egheghnadzor 24 44 156 80 180 124 0 0
2 Vayk 118 0 218 0 181 0 155 0
3 Jermuk 34 25 102 0 72 20 64 5
4 Sisian 12 0 186 47 136 47 62 0
5 Goris 314 0 854 80 848 40 320 40
6 Kapan 885 46 3888 800 3656 630 1117 216
7 Meghri 145 74 416 160 462 177 99 57
8 Sevan 0 45 476 120 372 61 104 104
9 Gavar 404 78 874 40 801 57 477 61
10 Martuni 0 13 52 120 0 67 52 66
11 Vardenis 0 0 228 80 185 66 43 14
12 Chambarak 0 34 0 80 0 73 0 41
TOTAL 1936 359 7450 1607 6893 1362 2493 604
GRAND TOTAL 5667 975 28628 4167 26763 3702 7412 1440
Remark* The information is presented based on operative data.
QUARTERLY REPORT
October-December 2011
26
3. ELECTRICITY CONSUMPTION & EXPENSES
Electricity consumption during 12 months of 2011 was 39203 thousand Kvt/h, AMD 953442.6
thousand, which is more than foreseen in the budget for 1303 thousand Kvt/h - AMD 13012
thousand (1.38%), and comparing with the indicator of the same period for year 2010 1258
thousand Kvt/h was spent less (3,1%):
Most part of the expense for this indicator is due to the III – IV Quarters 2011 which is
conditioned by the requirement of investment activities and because of operation of the
following systems: Kosh-Agarak water supply mechanical system pump daily operation
(previously 2 times per week), because of Makravan 2 PS reconstruction activities operation
of Makravan 4 two deep well pumps 24 hours, because of accepting of operation of
Malishka, Derek, Artsvaqar and Tsaghkadzor new water supply mechanical systems.
Pumping units electric equipment service
Deep wells pumping units el. equipment service was impelmented by a professional
company, which resulted in decrease of the numebr of damages.
QUARTERLY REPORT
October-December 2011
27
ELECTRICITY CONSUMPTION & EXPENSES DIAGRAM – 6
4. WATER METERS OPERATION AND SERVICE
During the IV Quarter of 2011 with its own means the Company has installed 2mechanical.
Damaged 3 mechanical and 8 el. magnetic facility water meters were repaired.
The process of loggers installation for water meter equipment is ongoing, together with the
experts of a corresponding Company 2 loggers have been installed
Old and useless water meters alienation process are in the process of implementation.
0
500
1000
1500
2000
2500
3000
3500
4000
4500
20 000
40 000
60 000
80 000
100 000
120 000
Ja
nu
ary
Feb
ru
ary
Ma
rch
Ap
ril
Ma
y
Ju
ne
Ju
ly
Au
gu
st
Sep
tem
ber
Octo
ber
No
vem
ber
Decem
ber
10
00
KW
H
10
00
AM
D
Cost 2011 Cost 2010 KWH 2011 KWH 2010
QUARTERLY REPORT
October-December 2011
28
ELECTRICITY EXPENSES TABLE - 3
Total
2010
ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL
1000
KWH
1000
KWH
1000
KWH
1000
KWH1000 KWH
1000
KWH
1000
KWH
1000
KWH
1000
KWH
1000
KWH
1000
KWH
1000
KWH
1000
KWH1000 KWH 1000 KWH 1000 KWH
1000
KWH1000 KWH 1000 KWH 1000 KWH 1000 KWH 1000 KWH
1000
KWH
1000
KWH
1000
KWH1000 KWH 1000 KWH
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 22 23 24 25
20 685 1 941 1 826 1 727 1 681 1 738 1 741 1 645 1 607 1 583 1 445 1 537 1 558 1 594 1 773 1 601 1 837 1 608 1 720 1 701 1 698 1 688 1 685 1 886 1 916 20 246 20 487 -0,96 1,19
1 Abovyan 4 319 365 379 330 337 345 387 320 344 320 350 320 373 330 416 332 434 320 416 320 368 330 332 341 452 3 973 4 587 6,20 15,46
2 Bjureghavan 122 11 12 10 11 11 12 10 12 9 10 9 12 9 14 9 13 9 12 10 14 10 12 11 16 118 152 24,09 28,75
3 Hrazdan 9 301 750 785 700 677 705 698 680 720 650 671 650 683 650 830 650 864 680 816 700 677 700 696 750 717 8 265 8 833 -5,04 6,87
4 Tsaghkadzor 1 076 230 136 155 109 145 116 135 78 90 43 70 51 90 1 110 1 110 1 150 107 140 104 225 121 1 650 867 -19,35 -47,42
5 Charaentsavan 2 693 205 198 185 179 195 173 180 169 195 173 180 178 190 217 175 211 175 190 180 187 175 188 205 195 2 240 2 260 -16,05 0,91
6 Ijevan 71 8 7 7 7 7 7 6 6 7 5 6 5 7 5 7 5 6 5 7 5 7 7 7 7 82 72 1,75 -12,03
7 Berd 37 6 4 5 5 4 4 4 3 4 1 4 1 3 1 3 1 3 1 5 1 5 4 6 2 50 27 -28,60 -46,78
8 Nojemberyan 1 468 150 128 136 115 140 130 140 120 140 35 130 95 135 117 135 134 130 120 140 160 130 163 140 163 1 646 1 480 0,82 -10,08
9 Dilijan 277 27 22 23 22 24 22 23 21 24 20 23 17 24 16 24 16 23 16 24 16 22 16 23 16 280 220 -20,53 -21,39
10 Stepanavan 1 148 160 104 155 144 145 146 135 121 135 128 135 136 145 149 145 149 140 135 145 143 144 143 150 156 1 734 1 653 44,03 -4,66
11 Spitak 67 7 5 6 5 6 4 6 4 6 3 6 4 6 5 6 5 6 5 6 5 6 5 6 6 71 56 -16,46 -21,69
12 Tashir 87 18 43 12 64 8 38 4 7 3 4 3 3 3 2 3 3 3 3 12 13 15 10 17 61 101 251 188,13 148,10
13 Alaverdi 19 5 3 3 5 3 4 3 3 1 1 2 1 3 1 3 1 3 0 3 1 4 4 5 4 36 29 49,89 -19,99
10 300 776 708 677 662 712 702 683 731 721 721 683 763 718 892 718 927 678 872 719 877 688 809 766 841 8 538 9 504 -7,72 11,32
1 Artashat 487 15 18 14 15 14 17 14 15 14 15 14 15 14 17 14 16 14 13 15 11 14 8 15 9 171 168 -65,57 -1,95
2 Vedi 26 2 5 2 4 2 3 2 3 2 2 2 2 2 3 2 5 2 4 2 3 2 4 2 4 20 41 56,31 104,29
3 Masis 4 416 335 303 310 297 325 325 315 312 330 302 315 298 335 329 335 355 315 330 335 326 315 296 335 324 3 900 3 797 -14,01 -2,63
5 Ararat 25 1 5 1 4 1 3 1 3 1 2 1 1 1 1 1 1 3 1 4 1 5 12 29 13,39 139,34
6 Echmiatsin 1 657 130 138 105 116 115 112 105 109 115 102 105 101 112 139 112 144 105 132 112 130 112 138 122 128 1 350 1 490 -10,09 10,35
7 Ashtarak 2 862 205 159 175 159 180 169 175 223 185 235 175 287 180 330 180 337 170 333 180 341 170 289 205 297 2 180 3 159 10,35 44,89
8 Aparan 614 64 57 54 45 58 49 55 47 58 47 55 45 58 58 58 56 55 45 58 46 57 49 62 51 692 596 -2,89 -13,90
9 Talin 27 3 4 2 3 2 4 2 3 2 1 2 1 2 0 2 1 2 1 2 1 2 5 3 6 24 28 5,25 16,90
10 Artik 27 4 4 3 4 4 5 3 3 3 2 3 1 3 1 3 1 3 2 3 3 4 4 4 4 40 34 28,74 -14,10
11 Ashotsk 159 18 16 11 15 12 16 12 13 12 12 12 12 12 14 12 13 12 12 12 12 12 13 17 14 149 163 2,56 9,50
8 900 742 785 690 682 726 739 701 712 713 724 685 695 717 733 717 752 688 704 707 735 695 763 733 781 8515 8805 -1,06 3,41
1 Kapan 98 15 14 9 14 9 12 7 9 7 6 6 4 6 3 6 3 6 5 6 7 12 13 12 15 100 107 9,29 6,61
2 Meghri 94 3 11 2 9 3 8 2 6 3 6 2 5 3 4 3 5 2 3 3 15 2 3 3 12 30 86 -8,19 188,29
3 Goris 26 3 4 2 3 3 2 3 2 3 1 3 1 3 1 3 1 3 1 3 2 2 4 3 4 30 25 -2,90 -15,98
4 Sisian 85 7 10 5 12 5 10 4 8 5 4 4 3 5 3 5 3 4 3 5 7 5 13 6 13 60 91 6,60 50,97
5 Egheghnadzor 9 1 3 1 3 1 1 1 0 1 0 1 1 1 3 1 1 1 1 1 1 1 3 1 4 11 23 148,71 113,52
6 Jermuk 20 2 3 2 3 1 2 1 2 1 2 1 1 1 1 1 1 1 0 1 0 1 0 2 0 18 14 -29,59 -19,24
7 Vayq 18 2 2 2 2 1 3 1 1 1 1 1 0 1 0 1 0 1 0 1 1 1 2 2 1 15 13 -26,30 -11,52
8 Gavar 6 491 540 538 510 475 540 515 525 510 540 532 520 517 541 543 540 556 521 527 530 528 520 533 545 551 6 371 6 324 -2,57 -0,74
9 Sevan 2 030 165 195 155 159 160 182 155 169 150 170 145 162 155 175 155 181 148 162 155 171 148 186 155 176 1 846 2 088 2,86 13,10
10 Martuni 16 2 3 2 3 2 3 1 1 1 1 1 0 1 0 1 1 1 1 2 1 2 3 3 3 18 20 20,54 12,89
11 Vardenis 13 2 2 1 1 1 2 2 2 2 1 2 1 1 1 1 1 1 1 1 1 2 2 2 2 17 15 13,90 -12,0612
Ö³Ùµ³ñ³Ï 0
576 75 56 70 41 40 25 38 23 40 23 38 25 40 40 38 38 40 30 40 30 66 35 76 40 601 407 -29,36 -32,30
35 Adm. Building 576 75 56 70 41 40 25 38 23 40 23 38 25 40 40 38 38 40 30 40 30 66 35 76 40 601 407 -29,36 -32,30
40 461 3 534 3 375 3 164 3 066 3 215 3 207 3 066 3 072 3 057 2 912 2 942 3 041 3 069 3 438 3 074 3 555 3 014 3 325 3 168 3 340 3 136 3 292 3 461 3 578 37 900 39 203 -3,1 3,4
November December
N S E C T O R S
January February September October
Center -West R/B
South R/B
Adm. Building
Total
March April Total 2011 Variation
between of
year 2010
and 2011%
Variation
between total
2011 actual and
budget %
North-West R/B
May June July August
QUARTERLY REPORT
October-December 2011
29
ELECTRICITY CONSUMPTION TABLE – 4
BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL BUDGET ACTUAL ´áõç» ö³ëï ´áõç» ö³ëï ´áõç» ö³ëï BUDGET ACTUAL
1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD 1000 AMD ѳ½. ¹ñ³Ù ѳ½. ¹ñ³Ù ѳ½. ¹ñ³Ù ѳ½. ¹ñ³Ù ѳ½. ¹ñ³Ù ѳ½. ¹ñ³Ù 1000 AMD 1000 AMD
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 21 22 23
48 647 45 746 43 227 41 766 43 555 45 291 41 243 39 314 39 727 35 605 38 509 38 274 39 933 42 744 40 092 44 333 40 246 41 515 42 640 41 181 42 272 40 840 47 270 46 047 507 361 502 655 -0,93
1 Abovyan 9 125 9 349 8 250 8 290 8 625 9 724 8 000 8 392 8 000 8 589 8 000 8 269 8 250 9 738 8 300 10 178 8 000 9 758 8 000 8 509 8 250 7 598 8 525 10 617 99 325 109 012 9,752 Bjureghavan 330 333 300 279 330 310 300 295 270 232 270 282 270 349 270 337 270 314 300 374 300 316 330 460 3 540 3 881 9,633 Hrazdan 18 600 19 400 17 360 16 806 17 484 18 734 16 864 17 367 16 120 16 719 16 120 18 759 16 120 20 467 16 120 21 308 16 864 20 114 17 360 16 714 17 360 17 035 18 600 17 204 204 972 220 626 7,644 Tsaghkadzor 5 704 3 338 3 844 2 679 3 596 3 188 3 348 1 931 2 232 940 1 736 39 2 232 29 2 728 37 2 728 30 3 720 2 650 3 472 2 591 5 580 2 944 40 920 20 395 -50,165 Charaentsavan 5 289 5 284 4 773 4 706 5 031 4 652 4 644 4 535 5 031 4 623 4 644 4 659 4 902 5 324 4 515 5 253 4 515 4 813 4 644 4 909 4 515 4 965 5 289 5 118 57 792 58 840 1,816 Ijevan 240 207 210 218 210 202 180 166 210 153 180 147 210 141 210 155 180 149 210 162 210 221 210 222 2 460 2 143 -12,887 Berd 165 125 150 155 120 105 105 85 105 32 105 19 90 25 90 25 90 23 150 39 150 107 180 60 1 500 798 -46,788 Nojemberyan 4 350 3 715 3 944 3 338 4 060 3 625 4 060 3 125 4 060 974 3 770 2 718 3 915 3 062 3 915 3 425 3 770 2 962 4 060 4 121 3 770 4 213 4 060 4 221 47 734 39 500 -17,259 Dilijan 795 660 690 666 705 666 690 636 705 594 675 504 705 480 705 486 675 492 705 468 660 486 690 465 8 400 6 603 -21,39
10 Stepanavan 3 200 2 101 3 100 2 867 2 900 2 909 2 700 2 397 2 700 2 522 2 700 2 687 2 900 2 928 2 900 2 899 2 800 2 640 2 900 2 774 2 880 2 799 3 000 3 068 34 680 32 591 -6,0211 Spitak 210 138 180 147 180 134 165 124 180 101 165 111 180 137 165 152 180 144 165 141 180 157 180 182 2 130 1 668 -21,69
12 Tashir 504 1 001 336 1 453 224 911 112 167 84 92 84 60 84 47 84 60 84 63 336 283 420 241 476 1 357 2 828 5 734 102,7413 Alaverdi 135 95 90 162 90 131 75 95 30 36 60 20 75 18 90 18 90 15 90 36 105 110 150 130 1 080 864 -19,99
20 218 18 160 17 532 17 076 18 473 17 992 17 678 18 618 18 687 18 482 17 678 19 817 18 585 22 776 18 585 23 356 17 553 21 812 18 624 21 993 17 834 20 482 19 923 21 128 221 370 241 691 9,18
1 Artashat 450 522 420 440 420 483 420 415 420 413 420 418 420 475 420 439 420 363 450 300 420 207 450 235 5 130 4 710 -8,19
2 Vedi 56 138 45 106 54 91 45 93 45 50 45 60 45 50 45 80 54 60 54 93 51 99 60 128 599 1 050 75,183 Masis 7 973 7 239 7 378 7 208 7 735 7 831 7 497 7 460 7 854 7 136 7 497 7 140 7 973 7 887 7 973 8 412 7 497 7 827 7 973 7 787 7 497 7 150 7 973 7 862 92 820 90 938 -2,035 Ararat 30 138 30 106 30 91 30 94 30 50 30 54 30 48 30 75 30 49 30 93 30 110 30 128 360 1 036 187,866 Echmiatsin 3 731 3 817 3 014 3 186 3 301 3 056 3 014 2 985 3 301 2 843 3 014 2 835 3 214 3 797 3 214 3 900 3 014 3 604 3 214 3 543 3 214 3 669 3 501 3 416 38 745 40 653 4,92
7 Ashtarak 5 515 4 141 4 708 4 208 4 842 4 476 4 708 5 858 4 977 6 340 4 708 7 766 4 842 8 527 4 842 8 557 4 573 8 340 4 842 8 516 4 573 7 351 5 515 7 342 58 642 81 423 38,85
8 Aparan 1 728 1 445 1 458 1 152 1 566 1 240 1 485 1 160 1 566 1 180 1 485 1 125 1 566 1 519 1 566 1 458 1 485 1 144 1 566 1 174 1 539 1 234 1 674 1 284 18 684 15 115 -19,10
9 Talin 90 118 60 87 60 109 45 79 60 36 45 24 60 12 60 15 45 15 60 38 45 140 90 170 720 842 16,9010 Artik 120 115 90 129 120 139 90 75 90 59 90 44 90 41 90 43 90 54 90 84 120 119 120 131 1 200 1 031 -14,1011 Ashotsk 525 487 330 455 345 476 345 400 345 372 345 352 345 420 345 377 345 356 345 366 345 403 510 431 4 470 4 895 9,50
17 204 17 936 15 933 15 432 16 719 16 722 16 116 16 129 16 361 16 146 15 715 15 525 16 486 16 298 16 483 16 794 15 802 15 784 16 270 16 585 16 006 17 351 16 913 17 882 196 006 198 585 1,32
1 Kapan 450 418 270 392 270 351 195 250 195 179 180 120 180 90 180 100 180 136 180 211 360 386 360 420 3 000 3 054 1,802 Meghri 89 334 59 280 83 233 59 195 83 168 59 140 83 111 83 146 59 77 83 451 59 100 89 360 885 2 595 193,183 Goris 90 121 60 84 75 65 75 53 75 38 75 26 75 23 75 29 75 32 75 58 60 115 90 112 900 756 -15,984 Sisian 210 285 159 331 144 273 132 229 144 113 132 83 144 73 144 78 132 94 144 183 138 360 177 362 1 800 2 465 36,94
5 Egheghnadzor 36 85 30 77 27 23 21 8 24 6 21 25 24 93 21 40 24 31 21 40 24 96 27 125 300 649 116,30
6 Jermuk 63 84 51 81 42 74 36 66 42 46 36 28 42 17 42 17 36 0 42 9 39 0 69 9 540 431 -20,14
7 Vayq 66 56 51 53 36 77 27 33 36 20 27 13 36 5 36 11 27 7 36 21 27 71 45 32 450 398 -11,52
8 Gavar 11 475 11 169 10 838 9 789 11 475 10 616 11 156 10 645 11 475 10 974 11 050 10 744 11 490 11 174 11 490 11 512 11 065 11 040 11 263 10 976 11 050 11 078 11 581 11 474 135 408 131 191 -3,11
9 Sevan 4 620 5 247 4 340 4 237 4 480 4 892 4 340 4 551 4 200 4 552 4 060 4 312 4 340 4 675 4 340 4 826 4 144 4 328 4 340 4 583 4 144 5 004 4 340 4 825 51 688 56 031 8,4010 Martuni 60 87 45 78 51 74 30 65 36 22 30 13 36 13 36 16 30 14 44 27 53 93 68 102 518 604 16,7111 Vardenis 45 51 30 30 36 45 45 35 51 27 45 21 36 24 36 19 30 24 44 26 53 49 68 60 518 411 -20,51
1 985 1 454 1 824 1 068 1 042 651 990 585 1 042 588 990 656 1 042 1 032 990 985 1 042 770 1 042 782 1 720 902 1 981 1 037 15 693 10 510 -33,03
35 Administrative Building 1 985 1 454 1 824 1 068 1 042 651 990 585 1 042 588 990 656 1 042 1 032 990 985 1 042 770 1 042 782 1 720 902 1 981 1 037 15 693 10 510 -33,03
88 053 83 297 78 516 75 341 79 789 80 656 76 028 74 647 75 817 70 820 72 892 74 273 76 046 82 851 76 150 85 468 74 643 79 880 78 577 80 541 77 832 79 574 86 086 86 094 940 430 953 442 1,38
February March July AugustApril Variation between
total 2011 actual
and budget %
Total
South R/B
Administrative Building
October
North-West R/B
November
Center -West R/B
May DecemberSeptember
N S E C T O R S
January Total 2011June
QUARTERLY REPORT October-December 2011
30
WATER DELIVERED THROUGH PUMPING AND CORRESPONDING ELECTICITY CONSUMPTION – Table 5
ELECTRICITY
thousand m3
KWH
WATER
thousand m3
1 2 3 4 5
1 Ashtarak 431,1 2,1 896,6 3 117 1 728
2 Aparan 194,3 0,7 127,1 534 804
3 Artashat 16,6 0,3 4,7 81 288
4 Echmiadzin 504,4 0,5 238,3 794 1 417
5 Gavar 2219,3 0,7 1499,7 5 915 8 617
6 Sevan 822,6 0,5 374,4 1 495 3 183
7 Tashir 97,2 0,7 71,0 198 391
8 Stepanavan 534,1 0,7 399,4 1 532 2 093
9 Noyemberyan 234,3 2,0 478,3 1 463 733
10 Spitak 12,5 0,6 7,2 26 49
11 Abovyan 3803,2 0,3 1052,2 4 263 14 349
12 Charentsavan 382,6 1,1 418,7 1 594 1 493
13 Hrazdan and Tsakhkadzor 3160,8 0,7 2238,6 8 960 12 815
14 Ijevan 15,4 0,9 13,2 52 65
15 Masis 2019,5 0,4 902,3 3 684 7 675
16 Ashotsk 64,2 0,5 29,6 122 272
TOTAL 14517,8 0,6 8752,6 33 833 55 978
N SUBSECTORS
WATER
DELIVERED
THROUGH
PUMPING
thousand m3/I
ELECTRICITY
CONSUMPTION
KWH/m3
ELECTRICITY
CONSUMPTION
KWH/I quarter
CUMULATIVE
during 2011
QUARTERLY REPORT
October-December 2011
31
DIAGRAMS – 7,8
I Quarter II Quarter III Quarter October November December IV Quarter
Water 13282 12847 15332 4720 4556 4807 14083
El.Energy 8003 7848 9229 2923 2795 3034 8753
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
WATER DELIVERED THROUGH PUMPING AND CORRESPONDING ELECTRICITY CONSUMPTION
I Quarter II Quarter III Quarter October November December IV Quarter
El.Energy 0,602544797 0,610881918 0,601943647 0,599148498 0,596138179 0,612382149 0,602890325
0,1
0,2
0,3
0,4
0,5
0,6
0,7
ELECTRICAL CONSUMPTION KWH/m3
QUARTERLY REPORT
October-December 2011
32
PROGRESS OF THE WATER METERS EQUIPMENT INSTALLATION BY THE AWS CJSC IN ITS MAINTENANCE AREA
TABLE - 6, DIAGRAM – 9
N SECTORS
NAME
WATER METERS REQUIRED & INSTALLED
Bulk water
meters
In entrance
of apartment
buildings
Individual
apartment of
building
Private houses Budget
organizations
Other
organizations Total Including
req
uir
emen
ts
met
ers
inst
all
ed
req
uir
emen
ts
met
ers
inst
all
ed
req
uir
emen
ts
met
ers
inst
all
ed
req
uir
emen
ts
met
ers
inst
all
ed
req
uir
emen
ts
met
ers
inst
all
ed
req
uir
emen
ts
met
ers
inst
all
ed
req
uir
emen
ts
met
ers
inst
all
ed
Inst
all
ed i
n
rep
ort
ing
mo
nth
In
sta
lled
in
rep
ort
ing
qu
art
No
t in
wo
rkin
g
con
dit
ion
number number number number number number number number number number number number number number number number number
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
NORTH WEST
1 Abovyan 1 18 308 34 2 502 20 926 1 988 3 762 7 65 130 679 4 936 25 484 81 351 75
2 Charencavan 0 9 178 18 1 668 8 993 1 037 3 086 11 63 106 366 3 000 12 535 46 234 32
3 Hrazdan 1 10 339 0 3 943 13 026 1 933 3 462 13 88 96 641 6 325 17 227 80 283 40
4 Dilijan 2 9 97 1 1 361 2 180 1 210 2 104 14 48 30 152 2 714 4 494 13 77 31
5 Ijevan 0 14 177 0 1 456 4 238 464 3 652 5 60 18 320 2 120 8 284 30 57 57
6 Stepanavan 1 48 148 34 685 4 035 2 105 8 239 6 102 61 393 3 006 12 851 55 213 83
7 Alaverdi 3 40 246 0 1 356 6 775 2 045 5 876 7 96 28 250 3 685 13 037 48 342 32
Total 8 148 1493 87 12971 60173 10782 30181 63 522 469 2801 25786 93912 353 1557 350
CENTER WEST
1 Artashat 0 78 123 0 524 5 177 6 466 13 692 32 135 98 346 7 243 19 428 213 550 150
2 Vedi 0 28 159 0 668 5 474 4 709 7 752 34 80 91 347 5 661 13 681 25 134 209
3 Echmiadzin 0 85 247 0 324 9 030 7 547 11 973 47 98 56 690 8 221 21 876 120 336 237
4 Masis 14 17 69 0 398 4 026 2 665 7 997 19 69 31 511 3 196 12 620 50 301 102
5 Ashtarak 3 58 209 0 577 4 292 6 540 7 330 40 94 54 387 7 423 12 161 37 339 54
6 Artik 9 63 257 0 1 244 3 712 7 282 5 534 48 115 77 346 8 917 9 770 23 202 59
Total 26 329 1064 0 3735 31711 35209 54278 220 591 407 2627 40661 89536 468 1862 811
SOUTH
1 Goris 0 13 154 0 443 3 126 798 4 133 19 72 47 222 1 461 7 566 16 95 33
2 Eghegnadzor 0 17 124 1 926 5 802 608 3 303 0 102 19 553 1 677 9 778 11 41 49
3 Sisian 1 13 97 0 188 3 820 262 1 927 2 77 8 269 558 6 106 39 55 20
4 Kapan 3 15 339 1 1 152 16 012 1 190 2 623 13 126 110 1 016 2 807 19 793 35 187 34
5 Gavar 11 46 120 28 1 975 2 846 9 798 8 671 59 125 146 370 12 109 12 086 58 250 123
6 Sevan 1 14 134 12 1 226 6 480 444 2 477 14 64 49 427 1 868 9 474 12 95 45
Total 16 118 968 42 5 910 38 086 13 100 23 134 107 566 379 2 857 20 480 64 803 171 723 304
MAIN TOTAL 50 595 3 525 129 22 616 129 970 59 091 107 593 390 1 679 1 255 8 285 86 927 248 251 992 4 142 1 465
Note: 1. The report is prepaed according to the data from the customer database and the branches.
3. Considering that the water to individual customers is supplied through more than one pipeline (feeder), the required quantity of water meters is calculated
based on the number of customers, applying the k-1.2 index.
I Quarter II Quarter III Quarter October November December IV Quarter
North-West 839 718 624 775 429 353 1557
Center-West 1357 1257 597 963 431 468 1862
South 436 719 2257 285 267 171 723
0
500
1000
1500
2000
2500
NUMBER OF WATER METER INSTALLED IN REPORTING QUARTER
QUARTERLY REPORT
October-December 2011
33
2.2 WATER DISTRIBUTION
QUARTERLY REPORT
October-December 2011
34
DISTRIBUTION DEPARTMENT
5. REPAIRS OF DAMAGES, CAPITAL REPAIRS AND REHABILITATION OF SYSTEMS
Continuing water supply inter-communal networks productive operation processes,
Distribution Division during the IV quarter of 2011 the following activities were
implemented: registration of 333 linear and partial repairing, 87 reinforcements, 2213
damages repairing, where 175 cases were implemented on the water mains, 2024 on the
internal networks and 14 reinforcements.
We had meetings in the Sectors of the Company, where issues were discussed connected with
customers’ service complaints and proposal on solution of the problems were proposed. In
some towns measuring pressure in the main and internal networks, zoning activities were
implemented and water supply was improved.
Water outlet on Masis region
325 mm gravity pipeline
Masis town
identification of pressure
During the IV Quarter, through coordinating and controlling RBs water supply schedules,
within the whole service perimeter of the Company average water supply time-period is
15.04 hours
Due to regular visits and inspection of the water mains and distribution networks of the
Company’s RBs and Sectors number of illegal connections has decreased, leaks are detected
and corresponding steps are taken for on time regulation of the problems.
QUARTERLY REPORT
October-December 2011
35
OPERATION AND MAINTENANCE OF WATER TRANSMISSION AND DISTRIBUTION SYSTEMS TABLE-7, DIAGRAM 10
NA
ME
OF
RE
GIO
NA
L B
RA
NC
H
NETWORK PARTLY
REPAIRED
NETWORK LINEAR
REPAIRED ARMATURE REPAIRED
WA
TE
R
TR
AN
SM
ISS
ION
AN
D
DIS
TR
IBU
TIO
N
SY
ST
EM
S
INS
PE
CT
ION
ILLEGAL
NUMBER OF BREAK-DOWNS
BR
EA
K-D
OW
NS
N
OT
RE
PA
IRE
D
NUMBER OF LIQUIDATED BREAK-DOWNS
MAIN TOTAL
WA
TE
R
TR
AN
SM
ISS
ON
SY
ST
EM
WA
TE
R
DIS
TR
IBU
TIO
N
SY
ST
EM
AR
MA
TU
RE
TO
TA
L
WATER
TRANSMISSION
SYSTEM
WATER DISTRIBUTION
SYSTEM ARMATURE TOTAL
pc
Ma
teri
al
cost
(th
ou
s. A
MD
)
To
tal
(th
ou
san
d
AM
D)
pc
Ma
teri
al
cost
(th
ou
s. A
MD
)
To
tal
(th
ou
san
d
AM
D)
pc M
ate
ria
l
cost
(th
ou
s. A
MD
)
To
tal
(th
ou
san
d
AM
D)
km
To
tal
(th
ou
san
d
AM
D)
pc
To
tal
(th
ou
san
d
AM
D)
pc pc pc pc pc pc
Ma
teri
al
cost
(th
ou
s. A
MD)
To
tal
(th
ou
san
d
AM
D)
pc
Ma
teri
al
cost
(th
ou
s. A
MD)
To
tal
(th
ou
san
d
AM
D)
pc
Ma
teri
al
cost
(th
ou
s. A
MD)
To
tal
(th
ou
san
d
AM
D)
pc
Ma
teri
al
cost
(th
ou
s. A
MD)
To
tal
(th
ou
san
d
AM
D)
Materi
al cost
Total
cost
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33
CENTER
WEST 14 81 187 80 823 22507 11 54 1290 0 0 16 149 29 781 12 822 0 29 51 438 781 2832 17044 12 111 641 822 2994 18123 3952 42256
SOUTH 21 227 518 43 1859 2968 40 1563 2234 0 0 0 0 74 670 0 744 0 74 796 2319 670 1537 7951 0 0 0 744 2333 10270 5982 15989
NORTH
WEST 47 812 1785 128 3309 6230 36 643 2258 0 0 0 0 72 573 2 647 0 72 163 1265 573 858 7028 2 2 88 647 1024 8381 5787 18654
TOTAL 82 1120 2490 251 5991 31704 87 2259 5782 0 0 16 149 175 2024 14 2213 0 175 1010 4022 2024 5227 32023 14 113 729 2213 6351 36774 15721 76899
CUMU-
LATIVE 402 4565 11706 728 16703 67982 310 13465 26653 18 13 248 1365 691 7241 69 8001 0 691 3283 15823 7241 19072 108785 69 498 5062 8001 22853 129670 57586 237387
REMARK* The information is presented in base of operative data.
I Quarter II Quarter III Quarter October November December IV Quarter
North-West 700 809 816 300 305 253 858
Center-West 719 796 734 289 314 324 927
South 638 821 775 255 298 295 848
0
100
200
300
400
500
600
700
800
900
1000
NUMBER OF REPAIRED BREAK DOWNS ARMATURES AND WATER TRANSMISSION & DISTRIBUTIONS SISTEMS
QUARTERLY REPORT
October-December 2011
36
NETWORK ANALYSIS TABLE – 8
Network Analysing
DIAGRAMS – 11,12
Water
Transmissi
on System
(km)
Water
Distributio
n System
(km)
Total
(km)
Water
Losses
m3/dayxkm
Break-
downs
piece/km
1 2 3 4 5 6 7
1 CENTER-WEST 1025 1462 2487 64 0,33
2 SOUTH 844 977 1821 50 0,41
3 NORTH-WEST 785 1232 2016 53 0,32
TOTAL 2654 3671 6324 57 0,36
N REGIONS
WATER TRANSMISSION AND DYSTRIBUTION
I Quarter II Quarter III Quarter October November December IV Quarter
South 0,3 0,38 0,36 0,13 0,14 0,14 0,41
Center-West 0,27 0,29 0,28 0,11 0,11 0,11 0,33
North-West 0,28 0,3 0,31 0,11 0,11 0,1 0,32
0
0,2
0,4
0,6
0,8
1
1,2
MUMBER OF BREAK-DOWNS ON I KM WATER PIPE
QUARTERLY REPORT
October-December 2011
37
2.3 WASTEWATER
QUARTERLY REPORT
October-December 2011
38
WASTEWATER DEPARTMENT
6. WASTEWATER COLLECTION SYSTEMS
During the reporting quarterdue to cooperation between the Waste water Department of
Company and Regional Branches during the mentioned period sewerage damages repairing
and investigation activities, with the purpose of improvement of the network, have been
implemented in Artik, Masis and Vardenis towns.
1. Because of damages on Artik town Gayi street sewerage pipeline big damage occurred,
which caused anti-sanitary situation in the region.
With mutual manpower of
Sewerage Division, Centre-
West RB and Artik sector
major activities were
implemented in the result
of which new 200 m
d=315mm PVC pipeline
was installed 4 r/c
manholes were
constructed with r/c
covers, with the purpose
to improve sewerage
system operation in the
region, as well as to avoid
anti-sanitary situation.
ARTIK town, Gayi street
During the damage
After the repairing
2. Often damages were occurring on opposite inclination sewerage pipeline in Masis town
Nor district 21 building, which hindered natural operation of the sewerage pipeline and
caused anti-sanitary situation in the district. With mutual help of the Waste water
Department, Centre-West RB and Masis sector extensive damages repairing activities were
implemented.
QUARTERLY REPORT
October-December 2011
39
New 44 m of DN200 PVC
and 60 m of DN160 PVC
sewerage pipelines were
constructed, 3 pc r/c
manholes were constructed
with r/c covers, with the
purpose to improve
sewerage system operation
in the region, as well as to
avoid anti-sanitary situation.
Masis town, New District 21 b.
During the damage
After the repairing
4. Vardenis town Banavan district manhole on an operating sewerage main was
destroyed which caused outflow of the sewers and antisanitary situation of the region.
With mutual help of the Waste
water Department, South RB
and Vardenis sector repairing
activities were implemented in
the result of which 1 pc r/c
manholes was constructed
with r/c cover, with the
purpose to improve
sewerage system operation
in the region, as well as to
avoid anti-sanitary situation.
Vardenis town, banavan district.
During the damage
After the repairing
QUARTERLY REPORT
October-December 2011
40
MAINTENANCE OF WASTEWATER COLLECTION SYSTEMS TABLE-9
N
Name of Regional Branch
Cleaned sewers
Including
Repaired sewers Repaired man-holes Cleaned
manholes Cleared blockages Total >300
mm
<300
mm
km
To
tal
fuel
co
st
(th
ou
s. A
MD
)
km km Unit l/m
Oth
er c
ost
s
(th
ou
s. A
MD
)
To
tal
fuel
co
st
(th
ou
s. A
MD
)
To
tal
con
sum
-n
of
HO
res
erv
e
mat
eria
ls
Unit
Oth
er c
ost
s (t
ho
us.
AM
D)
To
tal
fuel
co
st
(th
ou
s. A
MD
)
To
tal
con
s-n
of
Hea
d
Off
ice
rese
rve
mat
-s
Uni
t
Oth
er c
ost
s
(th
ou
s. A
MD
)
To
tal
fuel
co
st
(th
ou
s. A
MD
)
Unit
Oth
er c
ost
s (t
ho
us.
AM
D)
To
tal
fuel
co
st
(th
ou
s. A
MD
)
To
tal
oth
er c
ost
s
To
tal
fuel
co
st
To
tal
con
sum
pti
on
of
HO
res
erv
e
mat
eria
ls
To
tal
fuel
co
st a
nd
con
s-n
of
HO
res
erv
e m
ater
ials
To
tal
cost
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
1 North-West
27,99 1409,7 0,33 27,66 15 293 2226,1 282,8 535,7 17 69,2 91,2 1757,3 0 0 0 625 4 2756,4 2299,3 4540,1 2293 6833,1 9132,4
2 Center-West
4,9 158,1 0 4,9 9 120 124,7 139,3 525,7 14 71,5 69,4 656,6 70 0 197,2 310 2,5 1333,7 198,7 1897,7 1182,3 3080 3278,7
3 South 10,446 1753,7 1,4 9,046 46 240 475,4 657,6 710,5 13 74,3 99,6 141,6 122 0 216 454 26,5 559,6 576,2 3286,5 852,1 4138,6 4714,8
TOTAL 43,336 3321,5 1,73 41,606 70 653 2826,2 1079,7 1771,9 44 215 260,2 2555,5 192 0 413,2 1389 33 4649,7 3074,2 9724,3 4327,4 14051,7 17125,9
COMULATIVE
ANNUAL 181,035 11710,5 12,1 168,98 270 2141,8 4961,1 3888 9069,7 181 1464,0 1169,6 10701,7 670 4,2 1476,1 5440 52,8 19517,3 6482,1 37761,5 19771,4 57532,9 64015,0
D I A G R A M 13
D I A G R A M 14
III Quarter October November December IV Quarter
North-West 23,02 9,5 9,24 9,25 27,99
Center-West 15,4 1,4 2,8 0,7 4,9
South 13,24 3,23 3,89 3,33 10,45
0
5
10
15
20
25
30
MAINS CLEANED / km /
III Quarter October November December IV Quarter
North-West 664 239 215 203 657
Center-West 331 142 121 140 403
South 648 216 207 212 635
0
100
200
300
400
500
600
700
NUMBER OF REMOVAL OF OBSTRUCTIONS, MAINS AND MANHOLES REPAIRED
QUARTERLY REPORT
October-December 2011
41
NETWORK ANALYSIS TABLE -10
# REGIONS
WASTEWATER COLLECTION SYSTEM
Collectors
km
Wastewater
System
km
Total
km
Number of
Obstructions
Collection
piece/ km
Cleaned
Network
%
1 2 8 9 10 11 12
1 NORTH-WEST 160,6 830,8 991,4 0,66 2,82
2 CENTER-WEST 67,5 430,3 497,8 0,81 0,98
3 SOUTH 90,9 521,1 612,0 1,04 1,71
TOTAL 319,0 1782,2 2101,2 0,81 2,06
DIAGRAMS – 15,16
I Quarter II Quarter III Quarter October November December IV Quarter
North-West 0,53 0,76 0,67 0,24 0,22 0,2 0,66
Center-West 1,3 0,73 0,66 0,29 0,24 0,28 0,81
South 0,94 1,11 1,06 0,35 0,34 0,35 1,04
0
0,2
0,4
0,6
0,8
1
1,2
1,4
NUMBER OF OBSTRUCTIONS IN KM
I Quarter II Quarter III Quarter October November December IV Quarter
North-West 1,96 3,01 2,32 0,96 0,93 0,93 2,82
Center-West 0,6 4,7 3,09 0,28 0,56 0,14 0,98
South 1,62 1,71 2,16 0,53 0,64 0,54 1,71
0
1
2
3
4
5
LENGTH OF CLEANED WASTEWATER PIPELINE %
QUARTERLY REPORT
October-December 2011
42
2.4 SPECIAL WORKS
QUARTERLY REPORT
October-December 2011
43
SPECIAL WORKS DIVISION
During the IV quarter of 2011 Special Works Division of the Exploitation Department has
implemented some activities directed at water metering of the service area of the Company,
water supply schedules regulation, losses detection and elimination.
Activities were implemented in Abovyan town for water supply schedule regulation, water
metering and through usage of special means investigation of internal surface of the pipes, as
well as for detection of connections.
Activities on identification of the reason of insufficient gravity water supply of villages from
Norabats DRR, Masis sector, are ongoing. Water main DN300 was investigated, video
camera was used and some defects and clogs were detected in the operating water main.
Masis village gravity water pipeline
Plastic sheet partition, installed inside the DRR, have been dismantled, which were destroyed
and could cause clogs.
QUARTERLY REPORT
October-December 2011
44
NORABATS DRR
Water measurement and damages detection activities were implemented on Echmiadzin
Sector Baghramyan district D=275mm cast iron pipeline. Two sections were detected, where
losses were equal to correspondingly 4 l and 7 l and corresponding activities were
implemented and in the result 10l/sec of losses was repaired, which caused improvement of
water supply of Norakert, Baghramyan and Aygek communities. Together with the
Distribution Department activities were implemented also in Ararat-Vedi Sector. In Ararat
town activities on internal network investigation and water supply schedules regulation are
ongoing.
Water metering and regulation activities were implemented also in Maqravan-2 PS:
installatino of new pumping units; in Tsaghkadzor: regulation of boost pump operation
schedule regulation for newly constructed sport complex.
Through injection of polyurethane floats of 6 floating valves were filled, which resulted in
improved efficiency of the valves.
QUARTERLY REPORT
October-December 2011
45
5. TECHNICAL
QUARTERLY REPORT
October-December 2011
46
3.1 TECHNICAL BLOCK
QUARTERLY REPORT
October-December 2011
47
TECHNICAL INVESTIGATIONS AND DESIGN
The operations of the Technical Department during the IV quarter of 2011 were
implemented in the following directions.
Technical Investigations, Design
Internal audit of capital activities
Technical systems mapping.
During the reporting period the following activities have been implemented:
Technical investigation and design
1. Investigation of North-South road corridor Yerevan-Gyumri-Vanadzor border road, Ashtarak
Talin and Talin-Gyumri sections design. Technical problems concerning joining point of
AWSC water supply systems and newly constructed road sections have been discussed in the
Company and the sites, a written proposal was submitted for productive solution of the
problems and modification of work load.
2. For improvement of Kapan town water supply, investigation of Geghi WTP feeding river
intake upper sources territory for choosing new point of water intake and a proposal was
submitted.
3. Investigation of technical problems with
Abovyan region Jraber community water
supply network, geodesic sample was tested by
hydraulic calculations and a proposal was
submitted.
ABOVYAN sector. Jraber community water main longitudinal cut
QUARTERLY REPORT
October-December 2011
48
4. Geodesic samples were taken from Sevan town Gortsaranayin street sewerage collectors
damaged sections, on the basis of which longitudinal cuts and volume of activities required
for repairing have been developed.
5. Investigation of Charentsavan-Yerevan
highway sewerage collector siphon damaged
section was implemented and a proposal was
developed for reinforcement of the poles
with corresponding calculations and
justification.
Charentsavan sector. Charentsavan-Argel sewerage siphon damaged section
6. Submission of justified proposals to cease basalt extraction from the operating mine, located
next to Novoseltsovo water sources sanitary zone, supplying RA Lori Marz Stepanavan and
Tashir towns (operation of the mine is ceased).
7. Survay of Kamenka-Vanadzor water main technical condition was implemented, pipelines
and installed reinforcement was implemented, actual volumes were clarified.
8. Investigation of the reasons of damages
because of waste water removal from one
of districts of Martuni town of RA
Gegharqunik Marz, metering and
calculations were done and proposals on
solution of the issue were submitted.
MARTUNI sector. sewerage damage section
QUARTERLY REPORT
October-December 2011
49
9. Development of justifications for improvement of W&W systems of 130 residencies,
foreseen by the WB and the ADB loan projects.
10. Technical assignments for following design activities have been developed:
RA Kotayq Marz Ulashik WTP feeding river facilities reconstruction;
In the frame of WB loan project 2012-2015, Echmiadzin, Masis, Ashtarak towns
and regions water supply improvement;
AWSC service area operating PSs automatization system design, procurement of
the equipment, supply and installation;
Procurement of water meter chambers with foam plastic water insulation;
12. Civil defense plan development and approval for the service area of the Company, in
compliance with the requirements of the Company.
11. Masis town and nearby villages water
supply systems improvement
investigation, for inclusion into designing
activities in the frame of the WB II loan
investment project.
MASIS sector, Hayanist village new water main road
QUARTERLY REPORT
October-December 2011
50
13. Development of Technical conditions for the following legal entities, applied to the
Company:
RA Syunik Marz Goris Medical centre new morgue under construction building,
RA Syunik Marz Karchevan community Ardyunaberakan street N4, «Agarak
copper-molybdenum plant» for productive needs.
CAPITAL ACTIVITIES IMPLEMENTATION INTERNAL AUDIT
On the basis of preliminary applications submitted by the regional
branches capital activities implementation applications have been
developed and submitted. Below are presented the ongoing and
accomplished capital activities.
I. Ongoing capital repairing activities:
South RB
RA Gegharqunik Marz Lchap community pipelines capital repairing,
RA Gegharqunik Marz Tsovazard community pipelines capital repairing,
RA Gegharqunik Marz Hayravank community 5 households pipeline construction,
QUARTERLY REPORT
October-December 2011
51
RA Gegharqunik Marz Hayravank
community north-west region pipelines
construction,
RA Gegharqunik Marz Sarukhan
community Northern part pipelines capital
repairing,
RA Vayq tonw A. Melikyan street pipelines
capital repairing,
RA Vayq town, Jermuk roadway final
section pipelines capital repairing.
Gavar sector. Sarukhan village
pipeline construction
« North-West RB
RA Dilijan town Sayat-Nova street sewerage pipelines capital repairing,
RA Spitak town K-11 district new sewerage pipeline construction.
II. List of accomplished capital activities by technical conditions
South RB
Gavar town Artsvaqar district new water pipelines construction de=63-32 mm 1300 m pe
pipes,
Vayq town Shinararner street capital repairing de=75 530m and de=32mm 170m pe pipes,
RA Syunik Marz Karchevan community pipeline capital repairing de=90mm PN=10 800m and
de=90mm PN=16 200m pe pipes,
RA Meghri town M. Ohanjanyan street pipeline capital repairing de=40mm 400m pe pipes,
RA Gegharqunik Marz Martuni town Miasnikyan street pipeline capital repairing de=160mm
535m and de=40-25mm 250m pe pipes.
Centre-West RB
RA Armavir Marz Arshaluis community pipelines capital repairing de=90mm 1950m pe pipes.
North-West RB
RA Kotayq Marz Alapars village gravity main pipeline and district below the water main
distribution network pipelines construction de=160 – 20mm 3762m pe pipes,
QUARTERLY REPORT
October-December 2011
52
RA Noyemberyan town November 29 street
pipeline capital repairing de=160mm 170m and
de=110mm 250m pe pipes,
RA Dilijan town Kamo street sewerage pipeline
capital repairing 150mm 50m PVC pipes,
Dilijan town Maksim Gorki street steel water
main capital repairing de=50mm 120m pe pipes,
Dilijan town Spandaryan street steel pipeline
capital repairing de=63mm 150m pe pipes,
Charents sector. Zoravan village
pipeline capital repairing
RA Dilijan town Kalinin street last section and Abovyan street first section steel pipeline
capital repairing de=50mm 150m pe pipes
RA Kotayq street Zoravan community pipeline capital repairing de=75mm 350m PE pipes,
RA Kotayq Marz Tegheniq community water main construction, feeding the DRR, de=160mm
1000m pe pipes.
Capital activities completion certificates, on the basis of preliminary applications, submitted
from the RBs, after being checked and corrected by the technical department, were handed
over to the Cost Control and internal Audit Department.
1. Checking visits were implemented for supervision of quality of ongoing capital
activities by approved applications
QUARTERLY REPORT
October-December 2011
53
2. Visits were implemented for checking the
quality of AWSC potable water chambers,
PSs sanitary zone territories improvement,
waste removal and haying activities, in
compliance with N 98/ Contract from
17.05.11 and Amendment to Contract N2,
VEDI sector,
Sarenavan village DRR sanitary zone
3. Visits were implemented to AWSC potable water chambers for checking the quality of
installation of floating valves, in compliance with N 122/ Contract from 27.06.1.
4. AWSC HO 6th
floor repairing activities, in compliance with Contract AWSC 11-066/1
(N234/ ), from 01.12.2011.
5. RA Kotayq Marz Teghenis community water supply network improvement activities,
according to Contract N2200/ , from 13.10.2011.
QUARTERLY REPORT
October-December 2011
54
MAPPING OF THE TECHNICAL SYSTEMS
During the Quarter Mapping division continued
implementation of mapping activities through GIS software
of the systems of the Company, particularly:
DRR and water quality control laboratories installation,
where bacteriological analysis for residual chlorine are
implemented.
DRRs attachment data (to sector or subsector),
Location,
water supply systems,
Number of DRRs and volume,
general capacity
Laboratories Type of laboratory
Location,
potable water quality control analysis,
sewerage waters analysis,
residual chlorine data,
QUARTERLY REPORT
October-December 2011
55
On picture 1 the above mentioned map and databases extractions in MapInfo format are
presented:
Picture 1
QUARTERLY REPORT
October-December 2011
56
GPS activities (pipelines cutting) on AutoCAD files, provided by “Mets Masreni” LTD, are
ongoing. On the provided file water mains are connected with nearby territories
administrative borders. Using the mentioned possibilities the Department started reviewing
present mapping materials and received water mains and residencies water supply internal
network connections.
The maps are finally formatted through MapInfo computer software. As an example on
picture 2 you are presented already implemented connection of Noyemberyan internal
network to the water main.
Picture 2
QUARTERLY REPORT
October-December 2011
57
For residencies included into loan investment projects W&W systems and facilities existing
maps are separated, according to the financing banks required forms, which have been
included into projects justification packages.
In the frames of «Rural communities regulation» convention, which took place in Jermuk,
with participation of the management of the Republic, while presentation of the activities of
the Company, Marzes and residencies water supply maps, developed in the department, were
presented (Picture 3).
Picture 3
The Department has implemented other mapping activities, depending on daily requirements
of the Company.
QUARTERLY REPORT
October-December 2011
58
3.2 MANAGEMENT OF
COMPANY’S ASSETS
QUARTERLY REPORT
October-December 2011
59
ASSETS MANAGEMENT
During the fourth quarter of 2011 in the sphere of assets management AWSC
implemented the following activities:
1. On the basis of MWWP II-B1.8/3-02 contract signed between AWSC and “Mets Masreni”
LTD on inventory and assets state cadastre registration of AWSC W&W systems, “Mets
Masreni” LTD presented 6th
group of privatization certificates, as well as some additional
groups. Inventory data, implemented by «Mets Masreni» LTD, were also presented to
AWSC, as well as electronic and 1 paper versions of W&W system maps, property of
AWSC and Communities.
2. In compliance with N50 Order of the
General Director (11,08,2011),
committees in AWSC HO and the regions
were established for alienation of assets,
registered in the accounting balance and
having 0 value. A contract with “Union
of communal apartment employees”
NGO was signed, hand over-acceptance
acts of the assets to be alienated are
prepared, according to which AWSC is
handing over and BKAM NGO is
accepting the assets to be alienated.
Checking and hand-over of new
goods
3. According to N72 Order of the General Director (24,11,2011), committees were
established in the HO of AWSC and in 3 Regions for stock inventory purpose. The
activities are accomplished, review of the results is under the process, after which
Protocol and the Acts will be presented to the HO of the Company.
4. In compliance with N57 Order of the General Director (17,09,2011), budget for
assets management division for 2012 was developed.
5. Government Draft Decree was developed for handing over 15 assets (administrative
building, PS, pipelines) of Noyemberyan town to AWSC, which was presented to the
RA Government SCWE for presenting it to the Government of RA.
QUARTERLY REPORT
October-December 2011
60
6. Government Draft Decree was
developed with the purpose to
register «Kamenka – Vanadzor»
water supply system in the balance
of AWSC, which was presented to
the RA Government SCWE for
presenting it to the Government of
RA
Kamenka-Vanadzor Water supply system
7. Registry of water meter chambers existing in the 3 regions of AWSC was
implemented.
8. Inventory activities in the Exploitation department of the HO were implemented,
because of moving of the staff to Ashtarak Sector administrative building.
9. AWSC HO useless, out of operation assets were transported to Abovyan stock of
AWSC North-West RB.
10. In compliance with the Orders of the General Director of AWSC assets transfer from
the central apparatus to the Regional Branches have been implemented.
11. Documents preparation and formulation of assets internal transfer between the
employees of the HO was implemented.
QUARTERLY REPORT
October-December 2011
61
3.3 WATER QUALITY CONTROL
QUARTERLY REPORT October-December 2011
62
WATER QUALITY CONTROL
The results of potable water quality investigations are presented in table #11-14. In compliance
with it during the IV quarter of 2011 laboratories of the Company have implemented about 5.1
thousand samples bacteriological and 283 samples general and physic-chemical investigations.
Deviations from the bacteriological indicators were equal to 1.2%.
In the frame of new bac-laboratories organization program laboratories were constructed in
Agarak, Sisian and Spitak newly constructed administrative buildings. Trainings on methodology
with the staff of the laboratories was implemented on operation of new equipment, water
sampling and analysis implementation methods.
In the new operating laboratories the process of analysis implementation, logbooks registration
and reports preparation was checked.
Activities on establishing information transfer system for joining internal systems between the
HO, Branches and Sectors Laboratories are ongoing. Presently 12 laboratories out of 21 are
connected.
Newly constructed laboratory in Alaverdi
(Chief laboratorian, Elza Kirakosyan)
Newly constructed laboratory in Dilijan
(Chief laboratorian Arevik Gabrielyan)
QUARTERLY REPORT October-December 2011
63
Water quality analysis at water intake points (underground and surface sources) Table-11
N Water Intake
(Spring, WTP, PS) Number of customers
Number of physicoche
mical analyses including
generalized analyses
Microbiological analyses
Number of planned samples
Number of planned samples actually taken
Number of deviations among the actually taken
samples
1 2 3 4 5 6 7
North-West Regional Branch
1 Maqravan 4 20 104 1 1 1 1
2 Aramus 2 936 0 0 0 0
3 Akunq 399 1 9 9 3
4 Buzhakan 640 0 0 0 0
5 Nurnus 4 012 1 4 4 3
6 Alapars 4 499 1 1 1 1
7 Solak 577 1 1 1 1
8 Gyumush 1 065 0 0 0 0
9 Fantan 247 1 1 1 1
10 Maqravan 2 8 461 1 1 1 1
11 Maqravan 3 7 849 1 1 1 1
12 Teghenis 406 1 1 1 1
13 Ulashik 23 3 3 3 3
14 Water intakes in Dilijan town 5 920 0 27 27 15
15 Water intakes in Ijevan town 5 483 0 7 7 7
16 Azatamut 888 0 0 0 0
17 Water intakes in Berd town 2 532 0 7 7 5
18 Lori-Berd, Agarak 11 591 0 2 2 0
19 Berdavan 2 200 0 1 1 1
20 Water intakes in Noyemberyan town
220 0 2 2 2
21 Ayrum 40 0 0 0 0
22 Shirakamut, Jrashen 3 396 0 2 2 2
23 Chakhkal 1 520 0 1 1 1
24 Ghazanchi 403 0 1 1 1
25 Spitak bore-hole N1 107 0 1 1 1
26 Spitak bore-hole N 2 113 0 1 1 1
27 Novoseltsovo 6 272 0 1 1 1
QUARTERLY REPORT October-December 2011
64
N Water Intake
(Spring, WTP, PS) Number of customers
Number of physicoche
mical analyses including
generalized analyses
Microbiological analyses
Number of planned samples
Number of planned samples actually taken
Number of deviations among the actually taken
samples
1 2 3 4 5 6 7
28 Gyulidar 538 0 1 1 1
29 Getavan 705 0 1 1 1
30 Katnaghbyur 1 100 1 1 1 1
31 Sevaberd 7 1 1 1 0
Total 94 253 14 80 80 56
Center-West Regional Branch
1 Artashat 223 0 0 0 0
2 Garni 40 190 4 4 4 0
3 Bazmaghbyur 15 882 6 6 6 0
4 Ghazaravan 14 388 6 6 6 0
5 Artamet 4 0 0 0 0
6 Kozdashen 2 0 0 0 0
7 Araratyan 1, 2 12 199 1 1 1 0
8 Jermanis 2 730 1 1 1 0
9 Artashat, Saghmosavan 3 382 2 2 2 0
10 Vosketas 3 0 0 0 0
11 Karbi 4 623 1 1 1 0
12 Yeznak 1 961 1 1 1 0
13 Ortachia 403 0 0 0 0
14 Geghadzor 1 170 1 1 1 0
15 Mantash spring 6 410 1 1 1 0
16 Mantash rezervoir 5 511 4 92 82 7
17 Kentaghbyur N 809 1 713 2 2 2 2
18 Zovasar, Jinj Akner 129 2 2 2 2
19 Daghdzutni 1 029 1 1 1 0
20 Sari 128 2 2 2 0
21 Ghazanchi 379 0 0 0 0
22 Bavra 161 1 1 1 0
23 Lusaghbyur 160 1 1 1 0
QUARTERLY REPORT October-December 2011
65
N Water Intake
(Spring, WTP, PS) Number of customers
Number of physicoche
mical analyses including
generalized analyses
Microbiological analyses
Number of planned samples
Number of planned samples actually taken
Number of deviations among the actually taken
samples
1 2 3 4 5 6 7
24 Gharakhach 152 1 1 1 0
Total 112 932 38 126 116 11
South Regional Branch
1 Shaqe 4 726 0 1 1 0
2 Zor-Zor 1 0 0 0 0
3 Mukhuturyan 1 414 0 1 1 1
4 Mukhuturyan, Akner 6 578 0 1 1 1
5 Geghi WTP 13 600 0 3 3 2
6 Vachagan WTP 27 0 3 3 0
7 Chanakhchi WTP 290 0 3 3 3
8 Agaraki WTP 1 441 0 3 3 2
9 Setents 381 0 3 3 1
10 Meghri WTP 1 171 0 4 4 3
11 Water intakes in Yeghegnadzor t.
3 761 0 3 3 1
12 Bazmaghbyur 1 831 0 2 2 1
13 Jrasar 2 395 0 2 2 0
14 Dzknget 72 0 0 0 0
15 Lchashen 7 548 0 1 1 0
16 Hatsarat 9 586 0 1 1 0
17 Kaler 156 0 1 1 0
18 Sarukhan 2 653 0 1 1 0
19 Gandzak 1 099 0 1 1 0
20 Water intakes in Chabarak town 1 112 0 2 2 0
21 Tsakqar 3 311 0 1 1 0
22 Hopoyi var 1 242 0 1 1 0
23 Akunq 1 336 0 1 1 0
24 Surb Vardan 1 289 0 1 1 0
25 Akner 1 184 0 1 1 0
26 Shat jrer 453 0 1 1 0
QUARTERLY REPORT October-December 2011
66
N Water Intake
(Spring, WTP, PS) Number of customers
Number of physicoche
mical analyses including
generalized analyses
Microbiological analyses
Number of planned samples
Number of planned samples actually taken
Number of deviations among the actually taken
samples
1 2 3 4 5 6 7
Total 68 657 0 42 42 15
Grand Total 275 842 52 248 238 82
Analysis of water taken from the pressure point, before the distribution network Table-12
N Sectors Number of customers
Number of physicochemical
analyses including
generalized analyses
Microbiological analyses
Number of planned samples
Number of planned samples
actually taken
Number of deviations among the
actually taken
samples
% of deviations among the actually
taken samples
1 2 3 4 5 6 7 8
North-West Regional Branch
1 Abovyan 17 483 3 45 45 0 0.0
2 Byureghavan 4 012 1 13 13 0 0.0
3 Charencavan 12 402 6 27 27 0 0.0
4 Hrazdan 16 602 2 72 72 0 0.0
5 Tsakhkadzor 719 4 101 101 0 0.0
6 Dilijan 5 920 6 130 130 0 0.0
7 Ijevan 6 371 6 72 72 0 0.0
8 Berd 2 532 12 260 260 2 0.8
9 Alaverdi 10 644 6 72 64 0 0.0
10 Noyemberyan 3 407 5 60 60 0 0.0
11 Stepanavan 4 941 2 40 40 0 0.0
12 Spitak 5 539 5 60 60 0 0.0
13 Tashir 3 681 2 24 20 0 0.0
Total 94 253 60 976 964 2 0.2
Center-West Regional Branch
1 Artashat 26 426 3 36 36 0 0.0
QUARTERLY REPORT October-December 2011
67
N Sectors Number of customers
Number of physicochemical
analyses including
generalized analyses
Microbiological analyses
Number of planned samples
Number of planned samples
actually taken
Number of deviations among the
actually taken
samples
% of deviations among the actually
taken samples
1 2 3 4 5 6 7 8
2 Ichmiatsin 25 832 16 96 96 0 0.0
3 Masis 12 199 1 12 12 0 0.0
4 Vedi 12 215 4 48 43 0 0.0
5 Ararat 4 502 3 36 31 0 0.0
6 Ashtarak 12 452 10 120 116 0 0.0
7 Aparan 3 534 2 24 24 0 0.0
8 Artil 11 921 1 36 36 0 0.0
9 Talin 1 842 2 72 72 0 0.0
10 Ashotsq 2 009 13 39 39 0 0.0
Total 112 932 55 519 505 0 0.0
South Regional Branch
1 Sisian 5 080 3 27 27 0 0.0
2 Goris 7 638 12 84 80 0 0.0
3 Kapan 13 917 75 261 261 0 0.0
4 Meghri 2 993 3 9 9 0 0.0
5 Yeghegnadzor 3 761 3 18 18 0 0.0
6 Vayq 1 831 2 12 12 0 0.0
7 Jermuk 2 395 2 12 12 0 0.0
8 Sevan 8 582 2 24 24 0 0.0
9 Chambarak 1 112 1 12 10 0 0.0
10 Gavar 12 532 9 45 45 0 0.0
11 Martuni 4 553 3 36 30 0 0.0
12 Vardenis 4 262 1 12 10 0 0.0
Total 68 656 116 552 538 0 0.0
Grand Total 275 841 231 2 047 2 007 2 0.1
QUARTERLY REPORT October-December 2011
68
Water quality investigation in the distribution network Table-13
N Sectors Number of customers
M i c r o b i o l o g ic a l a n a l y s e s
Number of
planned
samples
Number of
planned samples
actually taken
Number of
deviations among the
actually taken
samples
% of deviations
among the actually
taken samples
1 2 3 4 5 6 7
North-West Regional Branch
1 Abovyan 17 483 105 105 6 5.7
2 Byureghavan 4 011 12 12 0 0.0
3 Charencavan 12 402 87 85 0 0.0
4 Hrazdan 16 602 84 83 0 0.0
5 Tsakhkadzor 696 6 6 0 0.0
6 Dilijan 5 920 36 36 7 19.4
7 Ijevan 6 371 27 23 0 0.0
8 Berd 2 532 6 6 0 0.0
9 Alaverdi 10 644 48 48 0 0.0
10 Noyemberyan 3 407 12 12 0 0.0
11 Stepanavan 4 934 24 24 0 0.0
12 Spitak 5 535 33 31 5 16.1
13 Tashir 3 674 12 11 0 0.0
Total 94 211 492 482 18 3.7
Center-West Regional Branch
1 Artashat 26 426 213 211 0 0.0
2 Ichmiatsin 25 826 273 273 0 0.0
3 Masis 12 198 114 114 0 0.0
4 Vedi 12 210 105 90 1 1.1
5 Ararat 4 502 9 7 0 0.0
6 Ashtarak 12 448 84 80 0 0.0
7 Aparan 3 534 51 45 3 6.7
8 Artil 11 916 84 73 4 5.5
9 Talin 1 826 15 15 0 0.0
10 Ashotsq 2 009 78 78 0 0.0
112 895 1 026 986 8 0.8
South Regional Branch
1 Sisian 5 080 102 102 0 0.0
2 Goris 7 638 222 199 0 0.0
3 Kapan 13 917 429 429 7 1.6
4 Meghri 2 993 114 114 9 7.9
QUARTERLY REPORT October-December 2011
69
N Sectors Number of customers
M i c r o b i o l o g ic a l a n a l y s e s
Number of
planned
samples
Number of
planned samples
actually taken
Number of
deviations among the
actually taken
samples
% of deviations
among the actually
taken samples
1 2 3 4 5 6 7
5 Yeghegnadzor 3 761 108 108 1 0.9
6 Vayq 1 831 90 90 2 2.2
7 Jermuk 2 395 72 72 0 0.0
8 Sevan 8 582 72 72 8 11.1
9 Chambarak 1 112 12 12 0 0.0
10 Gavar 12 532 96 96 0 0.0
11 Martuni 4 553 45 45 1 2.2
12 Vardenis 4 262 30 30 0 0.0
Total 68 656 1 392 1 369 28 2
Grand Total 275 762 2 910 2 837 54 1.9
QUARTERLY REPORT October-December 2011
70
Potable water disinfection control Table-14
N Water Intake
(Spring, WTP, PS)
Number
of
customers
Disinfectants used / kg Disinfectants used / kg
Chlorine
gas
Chlorine
gas
Before distribution
network
Within distribution
network
total deviations total deviatio
ns 1 2 3 4 5 6 7 8 9
North-West Regional Branch
1 Maqravan 4 20 104 2 865 50 230 14 29 0
2 Aramus 2 936 108 15 86 21 0 0
3 Akunq 399 0 0 0 0 0 0
4 Buzhakan 640 0 50 260 50 0 0
5 Nurnus 4 012 109 9 315 7 0 0
6 Alapars 4 499 179 0 78 0 15 0
7 Solak 577 33 7 12 0 0 0
8 Gyumush 1 065 56 5 0 0 0 0
9 Fantan 247 0 18 0 0 40 0
10 Maqravan 2 8 461 1 497 20 572 0 10 0
11 Maqravan 3 7 849 761 10 77 0 0 0
12 Teghenis 406 0 50 0 0 0 0
13 Ulashik 23 0 20 65 0 0 0
14 WI-s in Dilijan town 5 920 706 78 756 19 0 0
15 WI-s in Ijevan town 5 483 149 242 224 13 53 3
16 Azatamut 888 0 0 0 0 0 0
17 Water intakes in Berd town 2 532 159 80 264 0 32 0
18 Lori-Berd, Agarak 11 591 1 323 0 436 20 0 0
19 Berdavan 2 200 0 117 394 50 0 0
20 Water intakes in Noyemberyan t. 220 0 13 46 2 0 0
21 Ayrum 40 0 0 0 0 0 0
22 Chakhkal 1 520 0 140 72 13 2 1
23 Water intakes in Spitak town 4 019 98 0 168 0 6 1
24 Novoseltsovo 6 272 401 25 298 11 8 3
25 Gyulidar 538 0 50 147 0 7 1
26 Getavan 705 218 16 51 0 15 0
27 Katnaghbyur 1 100 0 42 0 0 0 0
28 Sevaberd 7 0 38 0 0 0 0
QUARTERLY REPORT October-December 2011
71
N Water Intake
(Spring, WTP, PS)
Number
of
customers
Disinfectants used / kg Disinfectants used / kg
Chlorine
gas
Chlorine
gas
Before distribution
network
Within distribution
network
total deviations total deviatio
ns 1 2 3 4 5 6 7 8 9
Total 94 253 8662 1095 4 551 220 217 9
Center-West Regional Branch
1 Artashat 223 0 0 0 0 0 0
2 Garni 40 190 3 639 108 147 0 693 0
3 Bazmaghbyur 15 882 673 60 226 0 418 0
4 Ghazaravan 14 388 2 064 40 211 0 277 0 5 Artamet 4 0 0 0 0 0 0 6 Kozdashen 2 0 0 0 0 0 0
7 Araratyan 1, 2 12 199 1 936 265 143 0 561 3
8 Jermanis 2 730 170 35 73 0 60 0
9 Saghmosavan, Artashavan 3 382 1 105 0 296 0 44 0
10 Vosketas 3 0 80 0 0 0 0
11 Karbi 4 623 123 50 74 0 8 0
12 Yeznak 1 961 131 78 155 0 81 0
13 Ortachia 403 0 40 0 0 0 0
14 Geghadzor 1 170 0 60 0 0 10 3
15 Mantash spring 6 410 851 42 155 4 177 4
16 Mantash rezervoir 5 511 317 0 26 2 56 7
17 Kentaghbyur N 809 1 713 127 58 204 0 73 0
18 Zovasar, Jinj Akner 129 60 23 78 0 0 0
19 Daghdzutner 1 029 0 118 116 0 172 0
20 Sari 128 0 30.5 79 0 24 0
21 Ghazanchi 379 0 52.5 83 0 37 0
21 Bavra 161 0 17 67 0 13 0
22 Lusaghbyur 160 0 32 77 0 25 0
23 Gharaghachi 152 0 30 79 0 37 0
Total 112 932 11 196 1 219 2 289 6 2 766 17
South Regional Branch
1 Shaqe 4 726 136 47 502 0 156 0
2 Zor-Zor 1 0 0 0 0 0 0
3 Mukhuturyan 1 414 0 0 0 0 0 0
4 Mukhuturyan, Akner 6 578 848 40 298 0 378 0
5 Geghi WTP 13 600 2 697 436 291 0 899 31
6 Vachagan WTP 27 0 18 37 0 47 0
QUARTERLY REPORT October-December 2011
72
N Water Intake
(Spring, WTP, PS)
Number
of
customers
Disinfectants used / kg Disinfectants used / kg
Chlorine
gas
Chlorine
gas
Before distribution
network
Within distribution
network
total deviations total deviatio
ns 1 2 3 4 5 6 7 8 9
7 Chanakhchi WTP 290 959 176 136 0 116 9
8 Agaraki WTP 1 441 200 93 22 0 247 28
9 Setents 381 35 11 22 0 253 19
10 Meghri WTP 1 171 227 73 21 0 236 33
11 Water intakes in Yeghegnadzor 3 761 180 124 56 0 86 0
12 Bazmaghbyur 1 831 181 0 276 0 283 0 13 Jrasar 2 395 72 20 61 0 65 0
14 Dzknget 72 0 0 0 0 0 0
15 Lchashen 7 548 372 61 69 0 263 0
16 Hatsarat 9 586 716 0 30 0 247 0
17 Kaler 156 0 27 3 0 3 0
18 Sarukhan 2 653 65 0 9 0 15 0 19 Gandzak 1 099 20 30 6 0 6 0
20 Water intakes in Chabarak town 1 112 0 73 4 0 12 0
21 Tsakqar 3 311 0 0 0 0 0 0
22 Hopoyi var 1 242 0 67 14 0 25 0
23 Shat jreq 1 336 92 2 37 0 76 6
24 Akner 1 289 93 2 55 0 74 4
25 Akunq 1 184 0 52 48 0 68 8
26 Surb Vardan 453 0 10 11 0 14 4
Total 68 657 6 893 1 362 2 008 0 3 569 142
Grand Total 275 842 26751 3676 8 848 226 6 552 168
QUARTERLY REPORT
October-December 2011
73
REPORTS ON NATURAL RESOURCE UTILIZATION
Natural resources utilization reports
Natural resources utilization fee in the IV Quarterly report of
the Company for 2011 was equal to 5.2 mln. AMD, nature
protection fee 8.2 mln. AMD (about 1.3 mln. AMD by «3»
coefficient), table #16.
Natural resources utilization and nature protection fees, Table-16
Sector
Calculated natural resources utilization fee
(thousand AMD)
Calculated nature protection fee (thousand
AMD)
Surface water Underground
water Total
«1»
coefficient
«3»
coefficient Total
North-West RB
Abovyan 0.0 404.8 404.8 0.0 0.0 0.0
Hrazdan 11.8 435.3 447.1 629.3 20.0 649.3
Charentsavan 0.0 282.7 282.7 0.0 0.0 0.0
Ijevan 15.8 74.9 90.7 412.4 38.6 451.0
Dilijan 35.6 2.0 37.6 139.6 40.3 179.9
Alaverdi 0.0 311.8 311.8 256.7 85.6 342.3
Stepanavan 29.6 293.7 323.3 745.6 36.4 782.0
Total 92.8 1 805.2 1 898.0 2 183.6 220.9 2404.5
“Center-West” Regional Branch
Artashat 0.0 346.9 346.9 223.0 321.26 544.26
Echmiatsin 0.0 437.6 437.6 680.2 444.36 1124.56
Masis 0.0 192.2 192.2 507.5 12.70 520.2
Vedi 0.0 182.2 182.2 435.8 93.29 529.09
Ashtarak 0.0 302.0 302.0 332.5 11.59 344.09
Artik 0.0 227.2 227.2 221.2 0.0 221.2
Total 0.0 1 688.1 1 688.1 2 400.2 883.2 3283.4
“South” Regional Branch
Sisian 0.0 122.2 122.2 650.3 0.0 650.3
Goris 0.0 194.7 194.7 134.4 111.0 245.4
Kapan 135.0 129.5 264.5 524.9 77.3 602.2
Yeghegnadzor 0.0 225.9 225.9 202.0 7.7 209.7
Sevan 0.0 263.2 263.2 317.2 0.0 317.2
Gavar 0.0 546.8 546.8 522.2 0.0 522.2
Total 135.0 1482.3 1617.3 2 351.0 196.0 2547.0
Grand Total 227.8 4975.6 5203.4 6 934.8 1300.1 8234.9
QUARTERLY REPORT
October-December 2011
74
3.4 COMPANY’S SERVICES
QUARTERLY REPORT
October-December 2011
75
COMPANY’S PROCUREMENT
Procurement within AWSC Budget Table – 17
PROCUREMENT AMMOUNT, AMD
1. Car services, petrol diesel and gas 99 637 672
2. Pipes, fittings, valves and other 996 000
3. Water chlorination 2 403 000
4. Office supply, IT and cellular phones 11 857 032
5. Safety devices 2 132 692
6. Equipment for works 8 507 259
7. Other works/ goods 10 552 605
8. Echmiatsin Training Center 111 250
9. Laboratories 3 413 938
10. Publications and TV broadcasting. 8 389 600
TOTAL ALLOCATED 148 001 048
QUARTERLY REPORT
October-December 2011
76
TRANSPORTATION
Gas system: During the 4th
quarter of 2011 transportation means supplied and operated with
gas, due to the difference between the prices for natural gas and gasoline , about AMD
3 000 000 (three million) was saved.
Fleet maintenance program. Transportation Division of AWSC started the process of
procurement and distribution of required tires and accumulators for the transportation means of
the Company.
Kamaz cesspool cleaning vehicle
Excavator hydro-hummer while operation
Damaged car of Tashir sector
Repaired car of Tashir sector
Transportation department periodically organizes and implements repair of those
transportation means in Yerevan, which face problems while being repaired on site.
QUARTERLY REPORT
October-December 2011
77
4. QUALITY, SAFETY &
ENVIRONMENT
QUARTERLY REPORT
October-December 2011
78
Mileage of transportation means during weekends during the IV quarter by
structural departments
REPORT ON THE ACTIVITIES IMPLEMENTED BY THE QUALITY, SAFETY AND ENVIRONMENT
DEPARTMENT IN THE IV QUARTER OF 2011
The activities carried out by Quality & Environment Division:
Daily monitoring activities of the Company’s operating vehicles are ongoing.
Despite of increase of indicator for using vehicles during weekends and mileage for
July-August, connected with ensuring water supply schedule and big damages
operative repair activities, anyways, in the result of permanent supervision of the
division, risks of useless operation of the vehicles for the above mentioned activities
were avoided. As opposit to the last quarter, indicators of operation of vehicles during the non
working hours and days have considerably decreased. We would like to remind you that
operation of the vehicles during the above mentioned period was because of water supply
schedules regulation in the communities under service, as well as because of operative repairing
needs of damages.
0
500
1 000
1 500
2 000
2 500
3 000
3 500
Head office North West Center West South
993
711 743
3 239
449
833 700
2 360
463
1 246 1 206
3 216
October November December
QUARTERLY REPORT
October-December 2011
79
Meantime, together with the expert of “Locator” Company, the Department has organized
installation of another 2 GPS devices on two vehicles of “Chambarak” and “Meghri” Sectors of
South RB, as well as technical maintenance,
sealing, mileage readings of “Locator”
monitoring system data control of GPS
devices, installed on 60 vehicles of the other
20 Sectors of the Company. In the result
replacement of GPS/GPRS antennas,SIM
cards, connection cables and
reprogramminig of GPS device of 16
vehicles was implemented.
Mileage detector inspection, Noyemberyan
Gizh Sar water sources road
Mileage of transportation means during weekends during the III-IV quarters by
structural departments
QUARTERLY REPORT
October-December 2011
80
For preparation of draft budget 2012 average mileage and working hours of each vehicle of the
Company were calculated.
QUARTERLY REPORT
October-December 2011
81
Activities on editing of job descriptions of the Employees are
continuous, establishing exemplary forms of position passports of
Regional Branch Director, Sector manager and «Jrar» production unit
Head.
Together with the Commercial Director, the department developed
Billing Centre activities Regulation and presented it to the descussion
of the Management.
Being commited to the adopted policy of management quality, the department organized
«Management concept and conductive instruments» seminar consisting of 5 parts, during which
the following targets were presented: Team work, Resources, Risks and Conflict management
modern approaches. Booklets titled as the seminar were thereafter handed out to all the Head
Office employees.
QUARTERLY REPORT
October-December 2011
82
The activities carried out by Safety Division
Procurement and distribution of safety belts, protection measures
among the RBs has been implemented. Corresponding application with
attached technical specifications for installation of wooden insulation
boards and dielectric carpets next to el. substations and el. boards have
been prepared.
Meantime, QSE budget 2012 was developed and presented to the Managements,
where preliminary calculation of 50 mln. AMD for W&W systems technical
maintenance and exploitation department employees uniforms, shoes and
required safety measures were included.
For 2 chlorine bottles transportation unloading tracks operating in the Company «Technical
safety national Centre» expert has implemented technical expertise and positive summaries have
been received for each unit.
In implementation of N50 Order of the General Director of the Company from 30.06.2010, the
Division has implemented visits to Martuni, Agarak and Hrazdan construction sites of some
construction-mounting activities, which are implemented under loan investments of the
Company, for assessment of LP and TS risks, their registration and prevention. Problems with
ensuring safety were registered and presented to the responsible people.
WWTP construction-mounting activities
Emloyees working without work protection
and safety measures, Martuni
WTP capitalr epairing activities
El. shock risk, Agarak
QUARTERLY REPORT
October-December 2011
83
Given the aim to improve the safeguards compliance
during the civil works implemented by various
construction contractors in the perimeter of the Company,
the Division developed and presented to the
representatives of the Contractor guidelines on ”Measures
to be taken to ensure health and safety of the team during
the organization of the construction site”.
QSE Department divisions with the prinicple of team work
implemented visits to the HT facilities of the setrvice area
of the Company: charentsavan, Sevan, Ijevan, Dilijan,
Spitak, Alaverdi, Noyeberyan, Abovyan, Byureghavan,
Ashtarak, Jermuk sectors.
Compliance with the quality of WPSM, operations and
technical maintenance instructions implementation by
operational staff was controlled. Assignments on defects
correction were given, implementation of which is taken under control. Meantime, HT
facilities and Sector name boards labling activities were implemented.
No lock on the gate of the fence of Aramus deep wells territory, 10 kW el. substation
Part from the guidelines’
booklet
QUARTERLY REPORT
October-December 2011
84
5.ADMINISTRATION
QUARTERLY REPORT
October-December 2011
85
5.1 FINANCE & ACCOUNT
QUARTERLY REPORT
October-December 2011
86
SUBSIDY TABLE-18
Subsidy FROM RA GOVERNMENT
MONTH 2011 RECEIVED AMOUNT
(mln AMD) COMMENTS
JANUARY -
-
FEBRUARY 152,00
108,99 salary
10,56 income tax
28,15 social security payment
MARCH 50,90
17,09 salary
10,50 income tax
27,61 social security payment
APRIL 67,63 79,35 salary
MAY 67,63 67,76 salary
JUNE 67,63 55,79 salary
JULY 67,63 67,63 salary
AUGUST 124,63 59,51 salary
SEPTEMBER 10,63 71,79 salary
4,0 social security payment
OCTOBER
67,63 67,64 salary
NOVEMBER 67,63 63,25 salary
DECEMBER 67,63 72,01 salary
TOTAL AMOUNT 811,6
QUARTERLY REPORT
October-December 2011
87
INFORMATION CONCERNING INCOMES AND EXPENSES OF AWS CJSC IN III QUARTER, 2011 TABLE-19 thousand drams
N H/O Proceeds
from main
activity Subsi
dy
Received
from
other
activity
(including
sell of
water
meters)
T
ota
l
in
com
e
Curr
ent
exp
ense
s
Net salary
Payment.
Current expenses
Total Total
expenses Electricity
Social
insurance
fund
Taxes Covering
of credit
Other
payments
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
NORTH WEST REGION BRANCH
1 Abovyan 317 539,0 930,4 318 469,4 15 000,0 128 747,3 - - - - 485,8 485,8 144 233,1
TOTAL 317 539,0 930,4 318 469,4 15 000,0 128 747,3 - - - - 485,8 485,8 144 233,1
CENTER WEST REGION BRANCH
2 Artashat 394 931,8 3 313,1 398 244,9 15 000,0 130 681,2 - - - - 5 040,0 5 040,0 150 721.2
TOTAL 394 931,8 3 313,1 398 244,9 15 000,0 130 681,2 - - - - 5 040,0 5 040,0 150 721.2
SOUTH REGION BRANCH
3 Sisian 277 742,7 2 785,0 280 527,7 15 000,0 115 873,7 - - - - 12 886,4 12 886,4 143 760.1
TOTAL 277 742,7 2 785,0 280 527,7 15 000,0 115 873,7 - - - - 12 886,4 12 886,4 143 760.1
Total from
Branches 990 213,5 7 028,5 997 242,0
45
000,0 375 302,2 - - - - 18 412,2 18 412,2
438 714.4
TOTAL HEAD OFFICE
82 572,3 202 900,0 18 558,2 304 030,5 45 012,7 70 425,3 249 810,0 87 209,6 158 910,8 0 209 274,7 705 205,1 820 643,1
MAIN TOTAL 1 072 785,8 202 900,0 25 586,7 1 301 272,5 90 012,7 445 727,5 249 810,0 87 209,6 158 910,8 0 227 686,9 723 617,3 1 259 357,5
* See also below Diagram-17
QUARTERLY REPORT
October-December 2011
88
CAHS FLOW– DIAGRAM 17 Thousand AMD
+
-
=
IN CASH
01.10.2011
1 302 345.9
BANK
31 967.1
CASH
139.1
ADB**
982 794.5
EBRD
287 445.2
INCOMES
3 122 129.5
BANK
1 488 222.3
From Branches (main activity )
990 213.5
From Budget & other org. Centr. Payment
82 572.3
Subsidy
202 900.0
From other Debtors
17 658.0
From water meters sales
7 028.5
From Bank
187 850.0
Credit
0
CASH 900.2
From Bank 0
From other Debtors
900.2
ADB**
1 457 981.2
EBRD
175 025.8
OUTCOMES
3 492 546.2
BANK
1 446 444.3
Social Fund
87 209.6
Salary to Branches
375 302.2
Taxes Payment 158 910.8
Centr. Procurement
227 687.9
Current Expenses
89 399.2
El. Consuption
249 810.0
Credit Acquittant 0
Staff Salary
70 274.6
Bank
187 850.0
CASH * 0
CASH
764.2
Other Expenses
613.5 Staff Salary
150.7
ADB**
1 845 544.5
EBRD
199 793.2
IN CASH 31.12.2011
931 929.2
BANK 73 746.1
CASH
275.1
ADB**
595 231.2
EBRD
262 677.8
QUARTERLY REPORT
October-December 2011
89
5.2 HUMAN RESOURCES
QUARTERLY REPORT
October-December 2011
90
In the fourth quarter of 2011 HR Department has performed the following activities:
In the fourth quarter of 2011 HR Department has performed the following activities:
Analysis of the Company’s HR data for the period of January-August was performed on
the basis of which the 2012 staff planning has been implemented.
2012 Structure and Staff List of the Head Office and Regional Branches of the Company
are approved and put into force.
Organization and implementation of the processes of HR recording and documentation
(changes in employment contracts) according to the RA Labor Code.
Constant work with 1C Accounting and HR software, correction of the input data.
Participated in the “Outcome Based Course Design and Management” Workshop where:
- represented HR Unit of the Company,
- presented the HR issues in dealing with labor market,
- participated in discussion and definition of the gaps between knowledge and
skills of the alumni from Armenian Universities and the Employer’s demand.
For the fruitful and efficient work in 2011 the staff of the Company was presented for
money reward.
Simultaneously the following activities have ongoing character:
Formulation and maintenance of HR documentation process
Supervision over implementation of human resources policy of the Regional Branches of
the Company in the following aspects:
- Employment contracts/agreements with employees
- Provision of annual vacation to the employees
- Checking salary applications
- Collection, summary and analysis of data on gender, age, work experience in
AWSC and education level of the Company's staff
- Analyze staff turnover
With the Trade Union:
- The list of the Company's employees and their family members are regularly
updated (according to the age and gender) and all required information is
provided to the Trade Union
- The protocols and acts are created concerning implemented works
QUARTERLY REPORT
October-December 2011
91
the Ministry of Social Security of RA:
- Submission of relevant reports
- Corrective activities aimed at amendments of personal statements submitted to the
Ministry since 2004
Banks:
- Each month the payment cards are checked and the list is prepared to re-issue
the cards
- Applications for new employees are submitted
- Notification and presentation to the employees of any changes in the terms
and conditions of provision of overdrafts
Companies:
- Collaboration with gyms, dental clinics, chain of supermarkets etc.
suggesting special discounts and offers for the employees of Armenian Water
and Sewerage CJSC to take their services
QUARTERLY REPORT
October-December 2011
92
MAIN HR INDICATORS
Number of employees Diagram 18
Labor turnover Diagram 19
QUARTERLY REPORT
October-December 2011
93
5.3 TRAINING & DEVELOPMENT
QUARTERLY REPORT
October-December 2011 .
94
Training and Development Department
At the fourth quarter of the year Training and Development Department continued to implement its
programs according the annual plan, as well as programs came up during the year.
As a result of monitoring of human resources administration procedures in the company
implemented by the HR Department there was organized a three day training concerning the
peculiarities of usage of Labor Code for lawyers and HR managers of the company. The training
was implemented in cooperation with “Gortsq” LTD professionalized in the field. According to the
signed contract between the Company and “Gortsq” LTD, the participants will get regular
professional consulting during the six-month period after the training session.
Training on labor relations
Training for sectors’ heads of exploitation
Presentation concerning the general points of Management Concepts was organized for Head office
middle level managing staff. The head of Quality and Environment division David Adamyan (the
presenter) introduced the main approaches to the concepts of team work, MBO (Management By
Objectives), Resources, Risks and Conflict Management.
IT Department’s specialists finished the course on SQL Server at Microsoft Innovation Center. As a
result the certificates of SQL Server works were given to Ani Amaryan and Artak Ghuligoghlyan.
Trainings for exploitation service heads and specialists were organized at the Training and
Development Center. Trainer Gurgen Eghiazaryan presented his studies about increasing the
QUARTERLY REPORT
October-December 2011 .
95
efficiency of water sources exploitation and DDR monitoring to the heads of Exploitation and
Works Groups of sectors.
The summary of implemented trainings during the fourth quarter is the following:
List of trainings during second quarter 2011 Table-20
N Program Name Training theme/topic Number of
participants Duration (by days)
1
The training for HR specialists
and lawyers of the Head Office
and regional branches
Human Resources administration and
the Labor Code 10 4
2
The training of the head staff of
the Head Office Management Concepts Presentation 34 1
3
The training of Administrative
block employees
The development of HR Management 1 2
4
The training of “Center-west”
and “South” branches’ heads of
Exploitation and Works Groups
Increasing the efficiency of water
sources exploitation and DDR
monitoring 9 1
5
The training of “Center-west”
and “South” regional branches’
heads of Works Groups
Increasing the efficiency of water
sources exploitation and DDR
monitoring 13 1
6 The training of Administrative
block employees Microsoft SQL Server R2 training,
Level 2 2 15
7 The training of Technical block
employees
Seminar on the annual work directions
for Water Quality Laboratories in
2012 6 1
8
Emergency management trainings
(State academy of emergency
management) Organization of civil defense units 1 2
QUARTERLY REPORT
October-December 2011 .
96
5.4 LEGAL & INSURANCE
QUARTERLY REPORT
October-December 2011 .
97
Results of Legal and Insurance Activity of „Armenian Water and Sewerage“ CJSC
IV Quarter of 2011
1304 cases with total amount of AMD 93 718 900 were submitted
to the court.
563 cases with total amount of AMD 51 863 100 were satisfied by
the court.
29 457 000 was repaid as a result of different actions of legal
charachter, including previous pending cases.
During the reporting period AMD 4 820 597 was confiscated due the legal actions initiated by the
Department which was included in the collected amount constituting AMD 29 457 000.
The main directions of the Department activities were protection of Company’s legitimate interests
in different court instances, coordination of the works of regional branch lawyers, organization of
Company’s property insurance activities, as well as provision of legal consultancy to the
management.
QUARTERLY REPORT
October-December 2011 .
98
6. PROJECTS
QUARTERLY REPORT
October-December 2011 .
99
6. 1 W B
QUARTERLY REPORT
October-December 2011 .
100
Realization of SCHEDULED PROJECTS under MWWP Fund
ARMENIAN WATER & SEWERAGE CJSC
INVESTMENT PROGRAMS COORDINATION DEPARTMENT
MUNICIPAL WATER SUPPLY AND WASTE WATER PROJECT II FUNDED BY THE WORLD
BANK
CONSTRUCTION ACTIVITIES
Till the end of the reporting period all works in
the frame of the Projec were completed. Actual
implementation of works is recorded below:
Hrazdan-North-Trench Excavation
I. Improvement of Water Supply and Wastewater Removal Systems of Hrazdan town
MWWP II C2.20/3-04
Physical Implementation of Works, Table 17
No. Diameter North Area South area
1. De 20 9237 12550
2. De 25 0 0
3. De32 9885 5192
4. De50 5139 5938
5. De63 8729 9574
6. De75 11636 7714
7. De90 3137 5733
8. De110 6661 9188
9. De160 3832 4159
10. De200 1851 1558
QUARTERLY REPORT
October-December 2011 .
101
11. De300 6859 3221
12. D 108x4 0 0
13. D 159x4 299 0
14. D 219x5 126 98
15. D 325x5 4 1286
16. D426x5 190 0
TOTAL 67585 66179
North - Water meter chambers- 1548 pcs
South - Water meter chambers – 1924 pcs
T E N D E R I N G & C O N T R A C T S I G N I N G
During the reporting period no contracts were signed.
See also attached TABLE-18
MUNICIPAL WATER PROJECT TO BE FUNDED BY THE WORLD BANK
During the reporting period the Republic of Armenia has applied for a loan financing in the
amount of US$ 15,000,000 (fifteen million) equivalent from the World Bank toward the cost of
the Municipal Water Project, and it intends to apply part of the proceeds to payments for goods,
works and consulting services to be procured under this project. This project will be jointly
financed by the Government of Republic of Armenia.
The negotiations between the representatives of the World Bank and RA Government to
approve the aforesaid loan and consenquently sign the loan agreement is scheduled for the I
st quarter 2012.
Environmental and Social Safeguards
In the frame of the Contract MWWP II C2.20/3-04 “Improvement of Water supply and
Waster Water Removal Systems of Hrazdan town” the Technical Supervisor submitted the
completion report which includes also the separate part on EMP provision implementation.
In the frame of upcoming Municipal Water Project the Operational Manual was elaborated
which includes also EMP framework. The latest was developed by the Environmantal and
Social Impact Specialist with incorporations of all WB requirements.
QUARTERLY REPORT
October-December 2011 .
102
6.2 A D B
QUARTERLY REPORT
October-December 2011
103
“Water Supply and Sanitation Sector Project“ funded by the Asian Development Bank
Component A: Municipal Infrastructure Rehabilitation and Improvement
FEASIBILITY STUDIES AND DEVELOPMENT OF PRELIMINARY AND WORKING DESIGNS
During the reporting period the
physical implementation of works
were proceeding in all the construction sites in
the frame of all signed contracts.
Ijevan- Excavation of Trench
The results of the implementation are shown in the table below.
Physical Implementation of Works Table-19
DESCRIPTION
Pipelines Chambers
Total Fabricated and
monolith r/c
For private
houses
m pcs pcs
1 2 3 4
Package I. Artashat/ put into commissioning 23096/7016 3 1424
Package I.1 Artashat 2/ Put into commissioning 31062/11887 1 1575
Package I.2 Town Artashat/ put into
commissioning 20338/5926 36 673
Package II.1. Vedi town/ put into commissioning 8230/2354 8 539
Package II.2. Vedi villages/ Put into
commissioning 10837/2912 0 911
Package III.1 Masis/ put into commissioning 19735/7508 1 1001
Package III.2 Masis/ put into commissioning 13010/6705 2 839
Package III.3. Masis/ Put into commissioning 17533/4490 1 833
Package III.4. Masis/ Put into commissioning 12837/3357 2 725
Package III.5. Masis/ put into commissioning 3653/59 2 0
Package III.6. Masis/ put into commissioning -/4169 6 0
Package IV.1. Sevan/ put into commissioning 23475/14734 13 564
Package IV.2. Sevan/ put into commissioning 22361/11540 4 437
QUARTERLY REPORT
October-December 2011
104
Package 5.1 Etchmiadzin town/ put into
commissioning 15108/6315 4 1024
Package V.1 Etchmiadzin/put into
commissioning 8712/3500 16 487
Package V.2/ Put into commissioning 7448/2742 4 420
Package VI Abovyan town/ put into
commissioning 46616/14245 13 1250
Package VII Aparan/ put into commissioning 25777/448 17 -
Package VIII Berd town/ put into
commissioning 6336/490 30 55
Package IX. Noyemberyan/put into
commissioning 29085/5323 15 538
Package X. Charentsavan 15746/1798 15 347
Package XI.1. Etchmiadzin 2/ put into
commissioning 25432/4896 5 705
Package XII. Armavir/ put into commissioning 10244/1121 3 179
Package XIII. Meghri 1232/20 1 -
Package XIV. Goris 2/ put into commissioning 10352/9006 12 739
Package XV. Sisian/ put into commissioning 24159/8654 1 1088
Package XVI. Artik town 21655/8322 15 1133
Package XVII. Ashotsk/ put into commissioning 14843/1273 4 0
Package XVIII.Yeghegnadzor/ put into
commissioning 52292/16920 27 1805
Package XIV.1. Goris town/Put into
commissioning 10716/7262 6 619
Package XVI.1. Artik town/ Put into
commissioning -/4583 16 0
Package 11.1 Talin/ put into commissioning 4438/2171 4 207
Package 2.1. Surenavan, Armash, Yeraskh/ put
into commissioning 27317/150 9 0
Package XIX. Kapan / put into commissioning 19004/7344 12 659
Package XX. Ijevan 16311/3570 16 735
Package XXI. Tashir 10251/1841 1 372
Package XXII. Stepanavan 7489/2420 5 356
Package XXIV. Sevan (Dzknaget) 8812/- - -
Package XXV. Artashat villages 28839/4178 8 557
GRAND TOTAL 654381/201249 338 22796
QUARTERLY REPORT
October-December 2011
105
T E N D E R S:
During the reporting period deadline of one construction contract was extended and some
construction contracts were finalized, as summarized in the Tables 21 and 22.
List of extended contracts Table 21
Contract Number
Works Description
Contract signing
Contract Extension
1 2 3 4
L2363-ICB-1-15
Charentcavan Town, Solak and Argel
Villages Water and Wastewater Systems
Improvement, Makravan II Pumping
Station Reconstruction
31.12.2011 01.05.2012
QUARTERLY REPORT
October-December 2011
106
Table 22 List of Finalized Contracts (cumulative, from the beginning of the Project till the end of the reporting period)
Contract No. Description of works Date of completion
1 2 3
L2363-NCB-1-01 Improvement of Goris Town WS System 26.12.2009
L2363-ICB-1-02 Improvement of Artik Town WS System 01.09.2010
L2363-ICB-1-03 Improvement of Echmiatsin Town WS System 06.02.2010
L2363-NCB-1-04 Improvement of Talin Town WS System 15.11.2009
L2363-ICB-1-05 Improvement of Surenavan, Armash, Yeraskh villages WSS 02.02.2010
L2363-ICB-1-06 Improvement of Artashat Region Villages Water Supply Systems 27.12.2010
L2363-NCB-1-07/1 Improvement of Vedi-Ararat Region settlements WSS 24.12.2009
L2363-NCB-1-07/2 Improvement of Vedi-Ararat Region settlements WSS 10.12.2009
L2363-NCB-1-08/1 Improvement of Masis Region settlements WSS 16.02.2010
L2363-NCB-1-08/2 Improvement of Masis Region settlements WSS 15.01.2010
L2363-NCB-1-08/3 Improvement of Masis Region settlements WSS 24.02.2010
L2363-NCB-1-08/4 Improvement of Masis Region settlements WSS 14.05.2010
L2363-ICB-1-08/5 Norabats DRRs, Pump Station and I Segment of Norabats-
Ghukasavan Water Mains 08.12.2010
L2363-NCB-1-08/6 Construction of Masis Region Ghukasavan-Geghanist 106áter main 24.12.2010
L2363-NCB-1-09/1 Improvement of Sevan Town and Region’s Tsovazard and
Lchashen Villages’ Water Supply and Sanitation Systems 22.11.2010
L2363-NCB-1-09/2 Improvement of Sevan Region Hairavanq, Berdkunq and Lchap
Villages’ Water Supply and Sanitation Systems 30.12.2010
L2363-NCB-1-10/1 Improvement of Echmiatsin-1 RS WSS 22.02.2010
L2363-NCB-1-10/2 Improvement of Echmiatsin-1 RS WSS 31.08.2010
L2363-ICB-1-11 Improvement of Water Supply and Sanitation Systems of Town
Abovyan and Villages Qarashamb and Qaghsi 28.10.2011
L2363-ICB-1-12 Improvement of Water Supply Systems of 10 Villages in Aparan
Area 30.09.2011
L2363-NCB-1-13 Improvement of Berd Town Water Supply and Sanitation Systems 27.04.2011
L2363-ICB-1-14 Improvement of Water Supply and Wastewater Systems of Airum,
Noyemberyan Towns and Deghdzavan, Haghtanak Villages 25.07.2011
L2363-NCB-1-16 Improvement of Water Supply Systems of Ujan, Aragatsotn, Nor
Yedesia, Kosh, Dprevanq, Shamiram and Nor Amanos Villages 26.05.2011
L2363-NCB-1-17 Improvement of Water Supply Systems of Argina, Shenik, Artamet
and Arevadasht Villages of Armavir Area 31.10.2011
L2363-NCB-1-19 Improvement of Goris Reg. Setl. WS Systems 27.12.2010
L2363-NCB-1-20 Improvement of Sisian Town WS System 30.05.2011
QUARTERLY REPORT
October-December 2011
107
L2363-NCB-1-22
Improvement of Water Supply Systems of Salut, Torosgyugh,
Vardablur, Musayelyan, Hartashen, Zuygaghbyur, Karmravan,
Ashotsk, Bavra villages of Ashotsk Area
20.12.2010
L2363-ICB-1-23
Improvement of Water Supply and Wastewater Systems of
Yeghegnadzor town, Getap, Gomk, Malishka, Nor Aznaberd and
Shatin Villages
29.08.2011
L2363-NCB-1-24 Improvement of Artashat Reg. Setl. WS Systems 03.03.2010
L2363-NCB-1-25 Improvement of Artashat Town WS Systems 24.12.2010
L2363-NCB-1-26 Improvement of Kapan Town WSS 23.12.2011
Ijevan- excavation of trench Meghri- WTP building
ADB Procurement
TABLE-23
“Water Supply and Sanitation Sector Project, Aditional Financing“ to be funded by the
Asian Development Bank
On the back of the likely successful implementation of ”Water Supply and Sanitation Sector
Project”, the RA Government through the State Committee of Water Systems (SCWS) has
requested ADB to support the funding of ”Water Supply and Sanitation Sector Project,
Additional Financing” and further support the RA Government’s continued efforts in the
rehabilitation and extension of the WSS systems across 10 subprojects and improvements in
operational efficiency and financial management of Armenia Water and Sewerage Company
(AWSC). The Project is estimated to cost $50 million and is expected to be completed within
5 years from implementation commencement.
QUARTERLY REPORT
October-December 2011
108
The negotiations between the representatives of the Asian Development Bank and RA
Government to approve the aforesaid loan and consenquently sign the loan agreement is
scheduled for the Ist quarter 2012.
Environmental and Social Safeguards
During the reporting period Initial Environmental Examination (IEE) and Ressetlement
Framework (RF) were developed and approved in the frame of Water Supply and Sanitation
Sector Project, Additional Financing. For that purpose ADB hired environmental and
resettlement specialist who were closely cooperating with PMU staff. Environmental and
Social Impact specialist organized and carried out the public hearing in all sectors of AWSC.
Public hearing were organized to inform the population about the possible adverse impacts
and further mitigation measures, as well as the possible resettlement issues.
Environmental and Ressetlement
discussion in Etchmiadzin training center
Discussions with Ararat Arhus center
coordinator and Vedi head of sector
QUARTERLY REPORT
October-December 2011
109
6.3 E B R D
QUARTERLY REPORT
October-December 2011
110
“LAKE SEVAN ENVIRONMENTAL PROJECT” FUNDED BY EUROPEAN BANK FOR
RECONSTRUCTION AND DEVELOPMENT”
Lot 2 “Construction of waste water treatment plants for Gavar, Martouni and Vardenis
towns”:
During the reporting period Ludwig Pfeiffer Hoch-und Tiefbau GmbH & Co. KG continued the
physical implementation of works.
Gavar – Screening Building – Cast concrete
works
Vardenis – Administrative building – roof
cover panels
The Contractor contunied the construction of Screening buildings, Administrative buildings, flow
meter chambers and internal pipeworks in three construction sites in parallel.
The “Huber-Compact-Units” which should be installed in the WWTPs are already delivered to
Armenia, to the storage space rented by the Contractor.
.
Additional Works: LSEP-WORKS-2011 (3 lots) “Rehabilitation of Gavar, Martouni, Vardenis,
Sevan towns sewer networks”:
Three contracts on rehabilitation of sewer networks were signed in the reporting period, as follows:
QUARTERLY REPORT
October-December 2011
111
Date Contract Number Contract Name Contract Amount
EUR
23.09.2011 LSEP-WORKS-2011-1 Rehabilitation of sewer
networks in Gavar and Sevan
555,720.19
28.09.2011 LSEP-WORKS-2011-2 Rehabilitation of sewer
networks in Martuni
505,706.57
27.09.2011 LSEP-WORKS-2011-3 Rehabilitation of sewer
networks in Vardenis
511,652.13
Martuni-Screnning Building-cast concrete
of internal walls
Vardenis-Screening Building-formwork for
external concrete walls
“ARMENIAN SMALL MUNICIPALITIES PROJECT” FUNDED BY EUROPEAN BANK FOR
RECONSTRUCTION AND DEVELOPMENT”
No activities during the reporting period.
QUARTERLY REPORT
October-December 2011
112
Environmental and Social Safeguards
During the reporting period the Environmental and Social Impact Specialist conducted the field visits
to Gavar, Martuni and Vardenis WWTPs construction sites to check the previously revealed defects.
The compliance with the EMP safety and environmental measures was considered as positive.
Field visits were also conducted in the frame of the Contract “Rehabilitation of sewer networks in
Gavar, Sevan, Martuni and Vardenis towns, 3 lots”. The Contract agreements with the Contractors
were respectively amended, provided that penalties would be applied in case of failure to comply
with the environmental mitigation and safety measures. After the respective amendmends were on
place Environmental and Social Impact Specialist accompanied by the Quality and Safety Specialists
organized public discussions.
A visit to Gavar, Martuni and Vardenis towns for study of the landfills was conducted during the
reporting quarter by the Environmental and Social Impacts specialist and Head of Wastewater
Department. The study of landfills is very crucial for AWSC as the solid waste which would occur as
a result of operation of WWTP should be disposed accurately. Discussion with director of
“Communal Service” organization of Martuni took place.
Martuni- WWTP site
Information panel
Meeting with Contractors in the frame of
Contracts LSEP-WORKS-2011 (3 lots)
QUARTERLY REPORT
October-December 2011
113
7. PUBLIC RELATIONS
QUARTERLY REPORT
October-December 2011
114
Quarterly Activities
MANAGEMENT MEETINGS
On October 10th
2011, AWSC General Director participated in the first Rural Development Forum
that was held in Jermuk, Armenia. The two-day forum was organized in the scope of the 15th
anniversary of the establishment of local municipalities in Armenia. The purpose of the forum
was to support the sustainable development of rural areas through dialogue and exchange of
experience, guidelines of projects/policies implementation process. The forum was organized by
the Ministry of Territorial Administration and had all the representatives of the local and regional
authorities present.
The President of Armenia took part in the official opening ceremony. After the welcoming speech
the President visited the booths of all participating organizations. When passing through the
AWSC booth, The President was introduced to the activities of the company, the achievements
and current difficulties. During the first day of the forum, Mr. Lorin took part in a session about
the water supply in rural areas. It was a very productive meeting because it was an opportunity to
meet with representatives of regional authorities and present AWSC scope of work.
AWSC Staff at the Forum
Meeting the President of Armenia
QUARTERLY REPORT
October-December 2011
115
On October 17th, 2011 the management
contract of AWSC has been extended until
2013 with possible extension of one more
year. The signing ceremony took place at the
State Water Committee with the Chairman of
Water Committee and AWSC General
Director. During these upcoming three years
SAUR will continue the management of
AWSC thus implementing investment
projects and developing the company
performance indicators.
Contract signing ceremony
On October 19th, AWSC General Director
met with the main management staff of the
company. Mr. Lorin presented the fact that
the management contract has been extended
and therefore the upcoming years have to be
planned accordingly and each directorate will
have a concrete action plan to achieve to the
set goals and perspectives. The directors
discussed specifics of investment projects,
regional inquires and future plans.
Management Meeting
External Relations:
As in last year, this year also AWSC organized an event for orphanage children. However before
the event the Public Relations Department organized a donation clothes, toys and other good for
children. During two weeks AWSC employees donated many clothes and toys for orphans. These
good, together with Christmas chocolates were taken to the Christmas event. AWSC Public
Relations department collaborated with Nunyos NGO that has projects for disabled and orphan
children and organized a Christmas event for 100 orphans from a regional orphanage.
QUARTERLY REPORT
October-December 2011
116
Donated gifts for children
Children performing during the event
Receiving presents
The event was organized in Congress hotel with special decorations and celebrative mood that
created a special atmosphere for the children. Mr. Lorin and several female employees took part in
the event. To welcome guests children had prepared and beautifully presented poems and songs.
After the performance Santa Claus came and AWSC employees distributed Christmas presents to
children. At the end of the event children were served lunch. Certainly, this event brought joy and
happiness to the orphans and once again valued the importance of corporate social responsibility.
PR Campaigns:
On October 11th 2011 AWSC PR department organized the tenth drawing of lots for the regularly
paying customers. AWSC General Director and head of major customers department of VTB
Bank, as well as PR managers of both companies took part in thewithdraw, which was live
broadcasted on the Armenian Second TV Chanel. With the help of a special computer program,
on coincidental basis, the winners of the tenth withdraw were chosen.
QUARTERLY REPORT
October-December 2011
117
As in June 2011, this time also AWSC
granted 10 winners, one from each
region of Armenia. As in the past
withdraws, the four prizes (each
300 000 AMD) were provided by
VTB-Armenia bank, general partner of
AWSC, and the rest of the prizes were
provided by AWSC to encourage more
customers to make regularly make
payments. The awards giving
ceremony took place on November
22nd, 2011 at the headquarters of VTB
Armenia Bank.
Winners of Tenth Drawing of lots
CUSTOMER SERVICE CENTER
October - December of 2011 Customer service center registered
1469 calls, 914 out of which were about AWSC CJSC activity
and the rest 582 didn’t refer to the company.
In October RA Public Service Regulatory Commission
implemented preliminary monitoring of customer service center
activities which were positively assessed. Besides all
suggestions are taken into consideration for improving the
service efficiency.
At the same time during the reporting period a number of
software changes took place which improved the recording of
the telephone inquiries.
Customer Service Center Calls for the IV Quarter Table-28
quantity % quantity % quantity % quantity %
North-West R/B 94 27 29% 62 66% 1 1% 4 1%
Center-West R/B 178 42 24% 127 71% 7 4% 2 1%
South R/B 95 12 13% 75 79% 2 2% 6 6%
AWSC total calls 367 81 22% 264 72% 10 3% 12 3%
Yerevan Jur calls
874
Other
(administrative,
investment)
AWSC regional branch Total Calls
including
Commercial Exploitation Technical
QUARTERLY REPORT
October-December 2011
118
SURVEYS
This quarter the surveys of non-paying customers conducted in cooperation with commercial
directorate still have an ongoing character. This time the survey was conducted in Abovyan,
Masis and Byureghavan towns. In contrast to other cities in Abovyan the vast majority of the
customers included in the survey list has twenty-four-hour water supply and receive the service
with water meters.
For achieving more effective results all the customers of the survey of 3 cities were sent customer
status notifications before the survey indicating their consumption, payment and debt. The survey conductors also tried to find out the awareness level of the Company’s Customer
Service Center (1-71) among our customers. It was found that majority of them were unaware
about the service which means that in future necessary steps should be taken raise the awareness
level.
0%
10%
20%
30%
40%
50%
60%
70%
80%
North-West R/B Center-West R/B South R/B
29%24%
13%
66%71%
79%
1%4% 2%4%
1%6%
Commercial Explotation Technical Other
QUARTERLY REPORT
October-December 2011
119
Questioning the Customers
Here are the results of the survey analysis:
In Masis 143 customers were not covered by the survey because they were closed doors,
24 were unknown customers, 9 refused to answer and 1 were not the customer of the Company.
In Abovyan 146 customers from the list participated in the survey because 162 are closed
doors and 75 are unknown customers and 11 refused to answer:
In Byureghavan 73 were not covered by the survey because they were closed doors and 4
refused to answer
QUARTERLY REPORT
October-December 2011
120
The answers of the customers covered by the survey
After the survey completion the result were analyzed in commercial database. It should be
mentioned that the results of all three cities are satisfactory. It is noteworthy that some of the
customers made payments just after receiving the reminders about their debts.
Number of paying customers and amount paid
The same kind of projects is envisaged to implement in other settlements of “Armenian Water
and Sewerage” CJSC service perimeter.
insolvent33%
not informed15%
will pay30%
rejecting the debt7%
unsatisfied with service quality
15%
Byureghavan
number of
customers
paid amount
(thous. AMD)
number of
customers
paid amount
(thous. AMD)
number of
customers
paid amount
(thous. AMD)
Abovyan 95 632 91 569 62 334
Masis 22 169 26 414 33 373
Byureghavan 10 60 13 89
10/11 11/11 12/11
insolvent34%
not informed24%
will pay24%
unsatisfied with service quality
18%
Masis
QUARTERLY REPORT
October-December 2011
121
8. INDICATORS
QUARTERLY REPORT
October-December 2011
122
As requested by the contract, the Contract Manager shall monitor 25 indicators (3 aren’t used) on individual branch and Company level.
These indicators will give a possibility to check on the improvement of the AWSC.
INDICATORS RECAPITULATION – TABLE 30 (INDICATORS 1-25)
№ INDICATORS UNIT BASE
YEARS
Average 2005
Average 2006
Average 2007
Average 2008
Average 2009
Average 2010
IVquarter 2011
1 2 3 4 5 6 7 8 9 10
1
Weighted average number of daily hours of drinking
water service
hours/ day
6,04 7,39 9,62 10,98 12,10 13,0 14,0
15,02
2
% of individual subscribers billed on the basis of
metered consumption % 40,2 53,6 57,3 62,5 64,6 73,9 77,2
82,2
3
Weighted average water bacteriological safety
compliance % 93,8 93,8 93,9 96,2 96,6 98,6 98,2
98,2
4
Company working ratio % 194,9 176,4 138,8 133,8 133,7 106,6 102,4
117,8
5
% of cities with minimal daily hours of services % 68,1 74,1 80,1 83,9 85,6 80,7 90,1
94,0
6
% of block apartment buildings with individual or
common block meter % 38,6 56,3 61,6 67,5 70,6 76,8 79,9
82,1
QUARTERLY REPORT
October-December 2011
123
№ INDICATORS UNIT BASE
YEARS
Average 2005
Average 2006
Average 2007
Average 2008
Average 2009
Average 2010
IVquarter 2011
1 2 3 4 5 6 7 8 9 10
7
% of block apartment buildings under contractual
agreement with the company %
8 Revenue collected on domestic subscribers per
registered inhabitant Drams/ month
166 181 242 250 286 396 446
502
9 Collection ratio (excluding budget organizations) % 47,9 36,2 62,6 72,3 75,9 83,5 89,7
100,8
10 % of subscriber with more than 4 months debt % 79,5 75,1 76,7 77,8 79,5 78,1 48,9
26,0
11
Average domestic metered consumption per metered
registered inhabitant
Liters/ cap/day
81 71 75 78 87 87 91
94
12
Average price of m3 metered and billed to domestic
subscribers
Drams/ m3
100,41 126,80 140,00 140,00 140,00 159,50 179,98
0,00
13 Growth of the total collected revenue (excluding
budget organization) from base year % 114 568 16,2 46,9 54,8 72,6 119,5 146,2
166,8
14
Ratio of water volume billed on the basis of metering
to the total metered and normative billed volume % 25,0 26,0 47,3 56,2 59,1 64,5 77,8
85,8
15 Average daily production per equivalent registered
inhabitant at water catchments levels Liters/
cap/day 668 759 754 790 827 792 742 752
16
Average daily supply to distribution reservoir per
equivalent registered inhabitant
Liters/ cap/day
QUARTERLY REPORT
October-December 2011
124
№ INDICATORS UNIT BASE
YEARS
Average 2005
Average 2006
Average 2007
Average 2008
Average 2009
Average 2010
IVquarter 2011
1 2 3 4 5 6 7 8 9 10
17 Ratio of metered final consumption (m3) to water
production at water catchments levels % 6,8 6,4 7,8 8,1 8,5 9,4 11,6 15,2
18
Working ratio for branches with gravity systems
% 89,7 121,0 97,5 94,5 85,2 65,9 58,0 56,8
19 Working ratio for branches with pumping stations or
treatment plants % 223,3 196,8 155,2 148,9 147,2 115,5 105,0 99,9
20 Electricity cost as % of revenue collected in systems
with pumping or treatment plants % 72,6 63,1 42,6 39,7 39,2 30,8 25,7 22,7
21 Amount of chlorine effectively used per equivalent
inhabitant per year g/cap/ year
22
Total staff per 1000 individual subscribers u 9,45 8,34 7,15 6,87 6,85 6,9 6,3 6,0
23
Staff and assignment contractors total costs as % of
collected revenue % 70,2 68,9 61,9 61,4 62,2 51,1 49,4 45,2
24
Electricity consumption kwh/m3 0,43 0,38 0,31 0,30 0,29 0,25 0,23 0,23
25
% of water disinfected
% 60,9 67,8 80,0 90,3 91,2 82,6 78,8 92,9
Remark* All information concerning performance indicators is presented by attached CD.
QUARTERLY REPORT
October-December 2011
125
INDICATOR 1
INDICATOR 2
6,04
7,39
9,62
10,98
12,1013,01
14,03 14,1314,36 14,96
15,02
0,00
4,00
8,00
12,00
16,00
20,00
24,00
Average 2004
Average 2005
Average 2006
Average 2007
Average 2008
Average 2009
Average 2010
March 11سñï 11
June 11ÐáõÝÇë 11
September 11
ê»åï»Ùµ»ñ 11
December 11
¸»Ïï»Ùµ»ñ 11
Num
ber of h
ours
of w
ate
r supplie
sæ
ñ³
Ù³
ï³
ϳ
ñ³
ñÙ³
Ý Å
³Ù»ñÇ ï
¨áÕáõÃ
ÛáõÝ
Á
Months³ÙÇëÝ»ñ
WEIGHTED AVERAGE NUMBER OF DAILY HOURS OF DRINKING WATER SERVICE
æñ³Ù³ï³Ï³ñ³ñÙ³Ý ÙÇçÇÝ ïևáÕáõÃÛáõÝÁ ûñí³ ÁÝóóùáõÙ
AWSC/ ÐæÎÀ
North-West Region/ÐÛáõëÇë-²ñ¨Ùáõïù î³ñ³Í³ßñç³Ý
Center-West Region/λÝïñáÝ-
²ñ¨Ùáõïù î³ñ³Í³ßñç³Ý
South Region/ гñ³í î³ñ³Í³ßñç³Ý
39,9%
53,6%57,3%
62,5%
64,6%
73,9%
77,2%77,6%
77,9%
81,2% 82,2%
20,0%
30,0%
40,0%
50,0%
60,0%
70,0%
80,0%
90,0%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
December 05¸»Ïï»Ùµ»ñ
05
December 06¸»Ïï»Ùµ»ñ
06
December 07¸»Ïï»Ùµ»ñ
07
December 08¸»Ïï»Ùµ»ñ
08
December 09¸»Ïï»Ùµ»ñ
09
December 10¸»Ïï»Ùµ»ñ
10
March 11سñï 11
June 11ÐáõÝÇë 11
September 11
ê»åï»Ùµ»ñ 11
December 11¸»Ïï»Ùµ»ñ
11
%
Months²ÙÇëÝ»ñ
% OF INDIVIDUAL SUBSCRIBERS BILLED ON THE BASIS OF METRED CONSUMPTIONæñ³ã³÷»ñ áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇ %-Á
AWSC/ ÐæÎ
North West RegionÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West RegionλÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Regionгñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
126
INDICATOR 3
INDICATOR 4
93,81% 93,84% 93,86%
96,24%
96,56%
98,58%
98,21%
98,50%
87,00%
88,00%
89,00%
90,00%
91,00%
92,00%
93,00%
94,00%
95,00%
96,00%
97,00%
98,00%
99,00%
100,00%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
Average 11ØÇçÇÝÁ 11
%
Months
% of implemented analyses in compliance with bacteriological safety æñÇ áñ³ÏÇ Ñ³Ù³å³ï³ë˳ÝáõÃÛáõÝÁ ÑÇ·Ç»ÝÇÏ ëï³Ý¹³ñïÝ»ñÇÝ
AWSC/ÐæÎ
North West Region/
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
Center West Region/
λÝïñáÝ ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
South Region/
гñ³í³ÛÇÝ Ù³ëݳ×ÛáõÕ
194,9%
176,4%
138,8%133,8%133,7%
106,6%
102,4%
114,4%
104,4%98,6%
117,8%
40,0%
60,0%
80,0%
100,0%
120,0%
140,0%
160,0%
180,0%
200,0%
220,0%
240,0%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 1111 I
»é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
%
Months²ÙÇëÝ»ñ
COMPANY WORKING RATIOÀÝÏ»ñáõÃÛ³Ý ³ß˳ï³ÝùÇ ³ñ¹Ûáõݳí»ïáõÃÛáõÝÁ
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
127
INDICATOR 5
INDICATOR 6
74,07%
80,10%
83,93%85,55%
80,65%
90,07% 90,07%93,71%
94,04% 94,04%
60%
65%
70%
75%
80%
85%
90%
95%
100%
105%
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
March 11سñï 11
June 11ÐáõÝÇë 11
September 11
ê»åï»Ùµ»ñ 11
December 11¸»Ïï»Ùµ»ñ
11
Months²ÙÇëÝ»ñ
% OF CITIES WITH MINIMAL DAILY HOURS OF SERVICE FROM THE BEGINNING OF 2011Üí³½³·áõÛÝ çñ³Ù³ï³Ï³ñ³ñÙ³Ý Å³Ù»ñáí ëå³ë³ñÏíáÕ µÝ³Ï³í³Ûñ»ñÇ % 2011 Ã-Ç ³ÙÇëÝ»ñÇÝ
AWSC/ ÐæÎ
South Regionгñ³í³ÛÇÝ ï³ñ³Í³ßñç³Ý
North West RegionÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center East RegionλÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
37,6%
56,3%
61,6%
67,5%
70,6%
76,8%
79,9% 80,4% 80,8% 82,0%82,1%
15%
25%
35%
45%
55%
65%
75%
85%
95%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
December 05
¸»Ïï»Ùµ»ñ 05
December 06
¸»Ïï»Ùµ»ñ 06
December 07
¸»Ïï»Ùµ»ñ 07
December 08
¸»Ïï»Ùµ»ñ 08
December 09
¸»Ïï»Ùµ»ñ 09
December 10
¸»Ïï»Ùµ»ñ 10
March 11سñï 11
June 11ÐáõÝÇë 11
September 11
ê»åï»Ùµ»ñ 11
December 11
¸»Ïï»Ùµ»ñ 11
%
Months
% OF BLOCK APARTMENT BUILDINGS WITH INDIVIDUAL OR COMMON BLOC METERS
²Ýѳï³Ï³Ý ϳ٠ÁݹѳÝáõñ çñ³ã³փ áõÝ»óáÕ µ³½Ù³µÝ³Ï³ñ³Ý ß»Ýù»ñÇ µ³Å³Ýáñ¹Ý»ñÇ ïáÏáëÁ
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
128
INDICATOR 8
INDICATOR 9
166181
242 250
286
396
446 428
482
524502
100
200
300
400
500
600
700
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
Dra
ms/c
ap/m
onth
¸ñ³
Ù/³
ÝÓ/³
ÙÇë
Months²ÙÇëÝ»ñ
REVENUE COLLECTED ON DOMESTIC SUBSCRIBERS PER REGISTERED INHABITANT´Ý³ÏÇã µ³Å³Ýáñ¹Ý»ñÇó ³Ùë³Ï³Ý ѳí³ù³·ñáõÙÁ Áëï ·ñ³Ýóí³Í µÝ³ÏãÇ
AWSC/ ÐæÎ
North West RegionÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West RegionλÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Regionгñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
47,9%
36,2%
63%
72%76%
83%
90%93%
95%94%
101%
20%
30%
40%
50%
60%
70%
80%
90%
100%
110%
120%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
% O
F C
OLLE
CT
ION
RE
VE
NU
·³
ÝÓí³
Í »
ϳ
Ùï
Ç %
Months²ÙÇëÝ»ñ
COLLECTION RATIO (EXCLUDING BUDGET ORGANISATIONS)гí³ù³·ñÙ³Ý ³ñ¹Ûáõݳí»ïáõÃÛ³Ý ïáÏáëÁ
(µ³ó³éáõÃÛ³Ùµ µÛáõç»ï³ÛÇÝ Ï³½Ù³Ï»ñåáõÃÛáõÝÝ»ñÇ)
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
129
INDICATOR 10
INDICATOR 11
79,5%75,1% 76,7% 77,8% 79,5% 78,1%
48,9%
32,5%31,4%
27,7%26,0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 1111Ã.I
»é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
%
Month²ÙÇëÝ»ñ
% OF SUBSCRIBERS WITH 4 MONTHS DEBT OR MORE THAN 4 MONTHS²í»ÉÇ ù³Ý 4 ³Ùëí³ å³ñïù áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇ ïáÏáëÁ
AWSC/ ÐæÎ
North West RegionÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West RegionλÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Regionгñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
81
71 75
78
87 87
91
88
98
120
94
65
75
85
95
105
115
125
135
145
155
165
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
Liters
/cap
/day
ÈÇï
ñ/³
ÝÓ/û
ñ
Months²ÙÇëÝ»ñ
AVERAGE DOMESTIC METERED CONSUMPTION PER METERED REGISTRED INHABITANT
ØÇçÇÝ ëå³éáõÙÁ ßÝãÇ Ñ³ßíáí` çñ³ã³փ áõÝ»óáÕ µÝ³ÏÇã-µ³Å³Ýáñ¹Ý»ñÇ Ñ³Ù³ñ
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý
ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý
ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝ
ï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
130
INDICATOR 12
INDICATOR 13
90,36
115,65
154,47
10,05
24,35 25,31
100,41
140,00
179,78
0
20
40
60
80
100
120
140
160
180
200
Dra
ms/
m3
¸ñ
³Ù
/ Ë
áñ
.Ù.
Period
Ժամանակահատված
PRICE OF M3 METERED AND BILLED TO DOMESTIC SUBSCRIBERS
ê³Ï³·ÇÝÁ çñ³ã³փ áõÝ»óáÕ µÝ³ÏÇã-µ³Å³Ýáñ¹Ý»ñÇ Ñ³Ù³ñ
Water/æáõñ
Sewerage/
ÎáÛáõÕÇ
Total/ Àݹ³Ù»ÝÁ
AWSC/ ÐæÎ
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
Ba
se
ye
ar
ÐÇ
ÙÝ
³Ï
³Ý
ï³
ñÇ
Ý
Ave
rag
e 0
5Ø
ÇçÇ
ÝÁ
05
Ave
rag
e 0
6Ø
ÇçÇ
ÝÁ
06
Ave
rag
e 0
7Ø
ÇçÇ
ÝÁ
07
Ave
rag
e 0
8Ø
ÇçÇ
ÝÁ
08
Ave
rag
e 0
9Ø
ÇçÇ
ÝÁ
09
Ave
rag
e 1
0Ø
ÇçÇ
ÝÁ
10
I Q
ua
rte
r 1
11
1Ã
.I »
é³
Ùë
Û³Ï
II Q
ua
rte
r 1
11
1Ã
.II
Ȏ
³Ù
ëÛ³
Ï
III Q
ua
rte
r 1
11
0Ã
.III »
é³
Ùë
Û³Ï
IV Q
ua
rte
r 1
11
1Ã
.IV
Ȏ
³Ù
ëÛ³
Ï
16,2%
46,9%
54,8%
72,6%
119,5%
146,2%
132,1%
155,0%
183,8%
166,8%
% O
F C
OLL
EC
TIO
N R
EV
EN
U
г
í³
ù³
·ñá
õÙó
ëï
³ó
í³
Í »
ϳ
Ùï
Ç %
GROWTH OF TOTAL COLLECTED REVENUE FROM BASE YEAR(EXCLUDING BUDGET ORGANISATIONS)
ÀݹѳÝáõñ ѳí³ù³·ñÙ³Ý ³×Á (µ³ó³éáõÃÛ³Ùµ µÛáõç»ï³ÛÇÝ Ï³½Ù-ñÇ) µ³½³ÛÇÝ ï³ñí³ Ñ³Ù»Ù³ï
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
131
INDICATOR 14
INDICATOR 15
25% 26%
47%
56%59%
65%
78%
83%86% 88% 86%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 1111Ã.I
»é³ÙëÛ³Ï
II Quarter 1111Ã.II
»é³ÙëÛ³Ï
III Quarter 1111Ã.III
»é³ÙëÛ³Ï
IV Quarter 1111Ã.IV
»é³ÙëÛ³Ï
%
Ratio of water volume billed on the basis of metering to the total metered and normative billed volume
æñ³ã³փ áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇÝ ïñíáÕ çñ³ù³Ý³ÏÇ ïáÏáëÁ µ³Å³Ýáñ¹Ý»ñÇÝ ïñí³Í ÁݹѳÝáõñ
çñ³ù³Ý³ÏÇ Ýϳïٳٵ
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
668
759 754
790 827
792
742
670
683 753
667
200
300
400
500
600
700
800
900
1 000
1 100
1 200
Base year /
ÐÇÙÝ³Ï³Ý ï³ñÇÝ
Average 05
ØÇçÇÝÁ 05
Average 06
ØÇçÇÝÁ 06
Average 07
ØÇçÇÝÁ 07
Average 08
ØÇçÇÝÁ 08
Average 09
ØÇçÇÝÁ 09
Average 10
ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
liters
/cap
/day
ÉÇï
ñ/³
ÝÓ/û
ñ
Months²ÙÇë
AVERAGE DAILY PRODUCTION PER EQUIVALENT REGISTRED INHABITANTúñ³Ï³Ý ³ñï³¹ñí³Í ÙÇçÇÝ çñ³ù³Ý³ÏÁ Ù»Ï ßÝãÇ Ñ³ßíáí
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
132
INDICATOR 17
INDICATOR 18
6,8%
6,4%
7,8%8,1%
8,5%
9,4%
11,6%
13,0%
14,2%
15,2%
13,7%
4%
6%
8%
10%
12%
14%
16%
18%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05
ØÇçÇÝÁ 05
Average 06
ØÇçÇÝÁ 06
Average 07
ØÇçÇÝÁ 07
Average 08
ØÇçÇÝÁ 08
Average 09
ØÇçÇÝÁ 09
Average 10
ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
%
RATIO OF METERED FINAL CONSUMPTION M3 TO WATER PRODUCED æñ³ã³÷ áõÝ»óáÕ µ³Å³Ýáñ¹Ý»ñÇ ÏáÕÙÇó ëå³éí³Í çñÇ Í³í³ÉÇ ïáÏáëÁ ̀ ³ñï³¹ñí³Í çñÇ
ÁݹѳÝáõñ ͳí³ÉÇ Ñ³Ù»Ù³ï
AWSC/ÐæÎ
North West Region/
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
Center West Region/
λÝïñáÝ ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
South Region/
гñ³í³ÛÇÝ Ù³ëݳ×ÛáõÕ
89,7%
121,0%
97,5% 94,5%
85,2% 65,9%
58,0%
64,9%
55,6%
56,5%
63,5%
20,0%
40,0%
60,0%
80,0%
100,0%
120,0%
140,0%
160,0%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
%
Months²ÙÇëÝ»ñ
WORKING RATIO FOR THE BRANCHES WITH GRAVITY SYSTEMSÆÝùݳÑáë ѳٳϳñ· áõÝ»óáÕ Ù³ëݳ×ÛáõÕ»ñÇ ³ß˳ï³ÝùÇ ³ñ¹Ûáõݳí»ïáõÃÛ³Ý ïáÏáëÁ
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
133
INDICATOR 19
INDICATOR 20
72,6%
63,1%
42,6%39,7% 39,2%
30,8%25,7% 27,8%
21,8% 22,7% 23,2%
0%
20%
40%
60%
80%
100%
120%
Base year / ÐÇÙÝ³Ï³Ý ï³ñÇÝAverage 05ØÇçÇÝÁ 05
Average 07ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 1111Ã.I »é³ÙëÛ³Ï
II Quarter 1111Ã.II »é³ÙëÛ³Ï
III Quarter 1111Ã.III »é³ÙëÛ³Ï
IV Quarter 1111Ã.IV »é³ÙëÛ³Ï
% O
F C
OLLE
CT
ION
US
ED
FO
R E
LE
CT
RIC
ITY
EX
PE
NS
IES
г
í³
ù³
·ñ
Ù³
Ý %
û·
ï³
·á
ñÍ
í³
Í ¿
É»Ï
ïñ
³¿Ý
Ȗ
·Ç³
ÛÇ Í
³Ë
ë»ñ
Ç í×
³ñ
Ù³
Ý Ñ
³Ù
³ñ
Month²ÙÇë
ELECTRICITY COST AS % OF REVENUE COLLECTED IN SYSTEMS WITH PUMPING OR TREATMENT PLANTS äáÙå³Ï³Û³ÝÝ»ñÇ ̈ Ù³ùñÙ³Ý Ï³Û³ÝÝ»ñÇ Í³Ëë³Í ¿É»Ïïñ³¿Ý»ñ·Ç³ÛÇ ³ñÅ»ùÇ ïáÏáëÁ ÀÝÏ»ñáõÃÛ³Ý
ÁݹѳÝáõñ ѳí³ù³·ñÙ³Ý Ýϳïٳٵ
AWSC/ÐæÎ
North West
Region/ÐÛáõëÇë ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
Center West
Region/λÝïñáÝ ³ñ¨Ùáõïù Ù³ëݳ×ÛáõÕ
South Region/гñ³í³ÛÇÝ
Ù³ëݳ×ÛáõÕ
223,3%
196,8%
155,2%148,9% 147,2%
115,5%105,0%
114,9%
106,7% 102,5%
123,3%
50,0%
70,0%
90,0%
110,0%
130,0%
150,0%
170,0%
190,0%
210,0%
230,0%
250,0%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
%
COMPANY WORKING RATIO FOR BRANCHES WITH PUMPING STATIONS OR WATER TREATMENT PLANTS
äáÙå³Ï³Û³ÝÝ»ñáí ϳ٠ٳùñÙ³Ý Ï³Û³ÝÝ»ñáí ³ß˳ïáÕ Ù³ëݳ×ÛáõÕ»ñÇ ³ß˳ï³ÝùÇ ³ñ¹Ûáõݳí»ïáõÃÛ³Ý ïáÏáëÁ
AWSC/ ÐæÎ
North West Region
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West Region
λÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Region
гñ³í³ÛÇÝï³ñ³Í³ßñç³Ý
QUARTERLY REPORT
October-December 2011
134
INDICATOR 22
INDICATOR 23
9,45
8,34
7,156,87 6,85 6,87
6,30 6,36 6,34
6,04 6,03
4,00
5,00
6,00
7,00
8,00
9,00
10,00
11,00
12,00
Base year / ÐÇÙÝ³Ï³Ý ï³ñÇÝAverage 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 1111Ã.I »é³ÙëÛ³Ï
II Quarter 1111Ã.II »é³ÙëÛ³Ï
III Quarter 1111Ã.III »é³ÙëÛ³Ï
IV Quarter 1111Ã.IV »é³ÙëÛ³Ï
Sta
ff p
er
1000 I
ndiv
idual
Subscribers
²ßË
³ï
³Ï³
½Ù ³
Ù»Ý 1
000 ³
Ýѳ
ï µ
³Å
³Ýáñ¹Ç Ñ
³Ù³
ñ
TOTAL STAFF FOR 1000 INDIVIDUAL SUBSCRIBERS
1 000 µ³Å³Ýáñ¹ÇÝ µ³ÅÇÝ ÁÝÏÝáÕ ³ß˳ïáÕÝ»ñÇ թիվÁ
AWSC/ÐæÎ
North West Region/ÐÛáõëÇë
³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
Center West Region/λÝïñáÝ
³ñ¨Ùáõïù Ù³ëݳ×ÛáõÕ
South Region/гñ³í³ÛÇÝ
Ù³ëݳ×ÛáõÕ
70,2%68,9%
61,9%61,4% 62,2%
51,1%
49,4%
57,8%
49,5%
45,3%
59,3%
30,0%
35,0%
40,0%
45,0%
50,0%
55,0%
60,0%
65,0%
70,0%
75,0%
Base year /
ÐÇÙÝ³Ï³Ý ï³ñÇÝ
Average 05
ØÇçÇÝÁ 05
Average 06
ØÇçÇÝÁ 06
Average 07
ØÇçÇÝÁ 07
Average 08
ØÇçÇÝÁ 08
Average 09
ØÇçÇÝÁ 09
Average 10
ØÇçÇÝÁ 10
I Quarter 11
11Ã.I »é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
% o
f co
lle
ctio
n re
ve
nu
eÐ
³í
³ù
³·
ñí
³Í
»Ï
³Ù
ïÇ
%
STAFF AND ASSIGNMENT CONTRACTOR TOTAL COST AS % OF COLLECTED REVENUE²ÝÓݳϳ½ÙÇ å³Ñå³ÝÙ³Ý ÁݹѳÝáõñ ͳËëÇ ïáÏáëÁ ѳí³ù³·ñÙ³Ý Ýϳïٳٵ
AWSC/ÐæÎ
North West Region/ÐÛáõëÇë
³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
Center West
Region/λÝïñáÝ ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
South Region/гñ³í
Ù³ëݳ×ÛáõÕ
QUARTERLY REPORT
October-December 2011
135
INDICATOR 24
INDICATOR 25
0,43
0,38
0,31
0,30 0,29
0,250,23
0,25 0,23 0,23 0,26
0,00
0,10
0,20
0,30
0,40
0,50
0,60
0,70
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 1111Ã.I
»é³ÙëÛ³Ï
II Quarter 11
11Ã.II »é³ÙëÛ³Ï
III Quarter 11
11Ã.III »é³ÙëÛ³Ï
IV Quarter 11
11Ã.IV »é³ÙëÛ³Ï
KW
H/m
3
/Ïí
ïÅ
/Ë.Ù
3
ELECTRICITY CONSUMPTION IN Kwh/m3 ¾É»Ïïñ³¿Ý»ñ·Ç³ÛÇ ï»ë³Ï³ñ³ñ ëå³éáõÙÁ ÏíïÅ/Ù3
AWSC/ÐæÎ
North West Region/
ÐÛáõëÇë ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
Center West Region/
λÝïñáÝ ³ñ¨ÙïÛ³Ý Ù³ëݳ×ÛáõÕ
South Region/
гñ³í³ÛÇÝ Ù³ëݳ×ÛáõÕ
60,87%
67,83%
80,02%
90,30%91,21%
82,61%
78,80%69,84%
91,87%92,78%
97,34%
40,0%
50,0%
60,0%
70,0%
80,0%
90,0%
100,0%
110,0%
Base year / ÐÇÙݳϳÝ
ï³ñÇÝ
Average 05ØÇçÇÝÁ 05
Average 06ØÇçÇÝÁ 06
Average 07ØÇçÇÝÁ 07
Average 08ØÇçÇÝÁ 08
Average 09ØÇçÇÝÁ 09
Average 10ØÇçÇÝÁ 10
I Quarter 1111Ã.I
»é³ÙëÛ³Ï
II Quarter 1111Ã.II
»é³ÙëÛ³Ï
III Quarter 1111Ã.III
»é³ÙëÛ³Ï
%
PERCENTAGE OF WATER DISINFECTED²Ëï³Ñ³ÝíáÕ çñÇ %
AWSC/ ÐæÎ
North West RegionÐÛáõëÇë ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
Center West RegionλÝïñáÝ ³ñ¨ÙïÛ³Ý ï³ñ³Í³ßñç³Ý
South Regionгñ³í³ÛÇÝï³ñ³Í³ßñç³Ý