www.mida.gov.my

PrefaceThis guidebook for the medical devices industry in Malaysia serves as an important source of information for investors intending to invest in this industry. It also spells out the procedures and requirements for the various applications for licenses and permits for the setting up of a business in the medical devices industry.

The Malaysian Investment Development Authority (MIDA) is the government’s principal agency under the Ministry of International Trade and Industry (MITI) and is in charge of the promotion and coordination of industrial development in Malaysia. MIDA assists companies which intend to invest in the manufacturing and services sectors in the country. MIDA has a global network of 23 overseas offices covering North America, Europe and the Asia Pacific to assist investors. Within Malaysia, MIDA has 12 branch offices in the various states to facilitate investors in the implementation and operation of their projects. For more information on investment opportunities in Malaysia and contact details of MIDA, please visit MIDA’s website at www.mida.gov.my.

ContentsFact Sheet of Malaysia 2- Background of Malaysia- Key Economic Indicators- Prioritising Healthcare

Status of Industries 4- Medical Devices Industry - Supporting Industries for Medical Devices- Regional Operations

Markets 9

Why Malaysia 10

The Costs of Doing Business in Malaysia 11- Starting a Business - Taxation

Infrastructure Support 14- Efficient Logistics and Well-Developed Infrastructure- Availability of Industrial Estates and Specialised Parks

Getting Started in Malaysia 20- Approval of Manufacturing Projects - Approval of Expatriate Posts

Intellectual Property (IP) Protection 22

Registration for Medical Devices 23

Incentives for Investment 24- Incentives for Manufacturing Companies - Incentives for High Technology Companies - Incentives for Strategic Projects - Incentives for Research & Development (R&D) - Incentives for Principal Hub- Other Incentives

Useful Contacts 27- MIDA Overseas Offices- MIDA State Offices- MATRADE Overseas Offices- MATRADE State Offices- Relevant Organisations

Background of Malaysia

Key Economic Indicators

Malaysia covers an area of 330,396 square kilometres, consisting of 13 states,

namely Johor, Kedah, Kelantan, Melaka, Negeri Sembilan, Pahang, Perak,

Perlis, Penang, Sabah, Sarawak, Selangor and Terengganu. Apart from the 13

states, there are three Federal Territories, which are Kuala Lumpur, Putrajaya

and Labuan. Kuala Lumpur is the capital of Malaysia. Malaysia lies entirely in the

equatorial zone and the average daily temperature throughout Malaysia varies

from 21°C to 32°C.

Malaysia is a multi-ethnic country. The principal ethnic groups are Malays, followed

by Chinese and Indians. Other significant groups are the indigenous people of

Sarawak and Sabah, including the Dayaks, Kadazans, Bajaus, Melanaus and

Muruts.

Major exports of Malaysia are manufactured goods such as electrical and

electronics products, machinery and appliances, chemicals and chemical

products, iron, steel and metal products, and petroleum-based products and

processed food. In the year 2016, the share of exports of manufactured goods

to total exports is 82.2%. Imports comprise mainly intermediate goods such as

primary and processed industrial supplies, thermionic valves and tubes, parts

and accessories of capital goods, primary and processed fuel lubricants, and

parts and accessories for transport equipment.

2016f

Population 31.4 million

Labour force 14.6 million

Unemployment rate 3.3 – 3.5%

GDP RM1,106.10 billion

GDP growth 4.0% - 4.5%

Per capita income RM37,930

Inflation rate (CPI) 2.5% - 3.5%

Total export (f.o.b.) RM707.6 billion

Total import (c.i.f.) RM608.1 billion

f- forecast

Sources: Bank Negara Malaysia Annual Report 2016Exchange rate: USD1 = RM3.20 (Source : Bank Negara Malaysia)

2 Fact Sheet of Malaysia

Malaysia’s primary care model

has been acknowledged by

the World Health Organization

as a viable system to achieve

“Health for All”. The demand for

quality healthcare continues to

rise in Malaysia with increasing

affluence

and rising consumer awareness.

Spurred by demographic shifts

such as extended longevity and a rise in lifestyle diseases such as cardiovascular

ailments and diabetes, the healthcare industry has become a powerful engine of

economic growth.

Healthcare remains a priority of the Malaysian Government. The medical devices is

one of the priority sectors under the Healthcare National Key Economic Area (NKEA).

The Government targeted RM35.3 billion of growth in the Healthcare NKEA. With the

Healthcare NKEA, higher value jobs can be created, infrastructure can be upgraded

and both specialist skill-sets and technology can be harnessed to improve the quality

of care for patients.

Demographics – 2016Crude Birth Rate (per 1000 population) 16.9*

Crude Death Rate (per 1000 population) 4.8*

Infant Mortality Rate (per 1000 live births) 6.2*

Life Expectancy - Male (age in years) 72.5*

Life Expectancy - Female (age in years) 77.4*

* Provisional/Preliminary data (as of August 2016)

Health Facts – 2016Number of registered doctors (Government & Private) 46,491

Population per doctor 1 : 656

Number of Hospitals 469*

Number of Clinics 13,917**

Number of Beds 61,370

Number of Dental Chairs 5,263***

* Includes Government hospitals, MOH special medical institutions, non-MOH Government hospitals & private hospitals.

** Includes MOH dental clinics, MOH mobile dental clinics Iincluding mobile and pre-school team); MOH Health Clinics, MOH Community Clinics, MOH maternal & child heart clinics, MOH mobile health clinics, private medical clinics & private dental clinics.

*** Includes MOH dental clinics and MOH mobile dental clinics.

Source: Ministry of Health, Malaysia, (as at August 2016)

Prioritising Healthcare

3Fact Sheet of Malaysia

Medical Devices IndustryThe medical devices industry is one of the new growth areas targeted for promotion

and development by the Government. In Malaysia, the medical devices industry

encompasses a broad range of products and equipment from examination gloves,

implantable devices, orthopeadic devices and dialysers to imaging equipment and

other devices which can be used for medical, surgical dental, optical and general health

purposes. Malaysia remains the world’s leading producer and exporter of catheters

and surgical and examination gloves supplying 80 per cent of the world market for

catheters and 60 per cent for rubber gloves, including medical gloves.

While the industry is still dominated by

the production of rubber-based products

comprising mainly medical gloves, catheters

and condoms, there is a gradual shift towards

the manufacture of non-rubber based higher

value medical devices made from plastics,

silicone and metal alloys. These includes,

pacemakers, sutures, orthopaedic products,

patient monitors, surgical instruments,

medical tubes and bags, medical electrodes,

endoscopes, dialysis solutions, procedural

/ urological kits, blood transfusion sets and

diagnostic radiographic equipment. Apart

from these products, hospital support systems

such as medical gas, anaesthesia sets and

fixed operation theatre and examination

tables and equipment as well as disposable

surgical gowns, drapes and packs, surgical

and medical caps, and masks are also being

manufactured. Medical glove manufacturers

have also diversified into higher quality and specialty gloves, such as low protein,

powder-free medical gloves and safety gloves.

The industry is characterised by many small to medium-sized

enterprises with some MNCs. The industry is capital and

technology-intensive and employs over 20,400 people, most

of whom are in the managerial, professional, supervisory and

technical staff levels. Currently, there are more than 180 medical

devices manufacturers in the country. The majority of the

Malaysian-owned companies are involved in the production of

surgical and examination gloves while the major foreign-owned

companies are involved in the manufacture of medical gloves

and other higher value products such as catheters, safety

intravenous cannulae and needles, orthopaedic products,

medical electrodes, dialyser and contact lenses.

4 Status of Industries

Supporting Industries for Medical Devices

A growing network of suppliers conforming

to world-class standards support the

country’s medical devices industry. The

supporting industries capable of meeting

the needs of the medical devices industry

are:

• Machinery and equipment (M&E)

industries

• Engineeringsupportingindustries

• ElectronicManufacturingServices

• Sterilisationservices

The M&E industry in Malaysia is

driven by technological advances,

process specialisation and customer

requirements for shorter throughput

times, faster delivery and lower costs.

Malaysian machine specialists such

as Kobay, Genetec, LKT, Pentamaster

and Upeca are primarily design houses

for industrial automation processes,

conceptualising and building specialised

Major Foreign Companies

Operating in Malaysia:

Europe Ambu

B. Braun

Synergy Health

SteriPack

Kontron

Major Domestic Companies

Operating in Malaysia:

Top Glove Corporation Bhd

Hartalega Sdn Bhd

Supermax Corporation Berhad

Muzamal Industry Sdn Bhd

LKL Advance Metaltech Sdn Bhd

Vigilenz Medical Devices Sdn Bhd

OSA Technology

Granulab (M) Sdn Bhd

Straits Orthopaedics (Mfg) Sdn Bhd

Delphax Sdn Bhd

Skykod Sdn Bhd

Allen Healthcare Products (M) Sdn Bhd

Epsilon Medical Devices Sdn Bhd

Kossan Latex Industries (M) Sdn Bhd

Asia Medipro

Meditop

Sagami

Hoya Lens

Australia Ansell

Anersol

USA Ciba Vision

Covidien

CR Bard

Symmetry Medical

Unomedical

St. Jude Medical

Accellent

Mediquip

Teleflex

As the global environment for the

medical devices industry becomes more

competitive with new and innovative

products being rapidly developed,

manufacturers are expanding and

widening their base into higher value

products and increasingly moving

into product and process R&D as well

as design and prototyping. Higher

technology processes are utilised such

as the utilisation of new materials, better

coating for improved performance,

increased automation and more

efficient processing technologies. The

R&D activities undertaken include

improvements to process control and

product quality, product development

such as latex compound formulations

and process design of safety needles.

5Status of Industries

Investment Opportunities in the

Medical Devices

Cardiovascular devices

Orthopaedic devices

In-vitro diagnostic devices

Electromedical equipment

Wound care products

Home-healthcare and self-care products

automation equipment to meet 6 Status

of Industries their clients’ various needs.

They are also heavily involved in R&D

to develop new automation processes

in tandem with stringent requirements

specified by their clients. These

companies serve the semiconductor and

hard disk drive industries, and have the

capabilities to also serve and meet the

stringent requirements of the medical

devices and pharmaceutical industries.

They are able to produce custom-

designed machinery and fabricate

according to users’ specific requirements.

The M&E and modules for the medical

devices industry that can be produced

are as follows:

• Packagingmachinery

• Labelingequipment

• Heatsealingmachines

• Printing/barcodingequipment

• Testingmachinery

• Automationsystems

• Assemblysystems

• Cleanroomengineering

• Laboratoryequipment

• Medicalrefrigerationequipment

• SpecialisedM&Efor

medical industry

Malaysia’s engineering supporting

industry has achieved international

recognition in terms of capability and

quality in a diverse range of products/

activities namely, moulds and dies, metal

casting, machining, metal stamping,

surface engineering and metal fabrication.

This industry has the capability to produce

components and sub-assemblies, and

also provide total solutions to meet the

stringent requirements needed by the

medical devices industry. The products/

services available are:

6 Healthcare in Malaysia

• Precisionmachining

• Investmentcastingparts

• Diecastingparts

• Metalinjectionmoulding

• Powdermetallurgyparts

• Mouldingandextrusions

• Surfaceengineering

• InstrumentationcontrolandQC

• Tubing

• Sterilemedicalpackaging

• Medicalcompounds

The rapid development of the E&E industry has encouraged the establishment of

electronics manufacturing services (EMS) companies in Malaysia. These companies

provide vital support to the semiconductor, consumer electronics, computer and

peripherals, medical devices, communications and data storage industries. Leading

EMS companies, many of whom rank among the top 50 companies worldwide, have

established and expanded their operations in Malaysia. Among them include Flextronics,

Solectron, Sanmina-SCI, Celestica, Jabil Circuit and Plexus. These companies

manufacture products and parts for Original Equipment Manufacturers (OEMs) and

Original Design Manufacturers (ODMs). They provide total manufacturing solutions by

undertaking product design, manufacturing and distribution services for customers.

Sterilisation services such as gamma, electron beam and ethylene oxide are also

available locally. The local companies providing these services are Isotron (M) Sdn.

Bhd. as well as a Government-owned irradiation facility, MINTec-Sinagama, Malaysian

Nuclear Agency (Nuclear Malaysia).

7Healthcare in Malaysia

Regional Operations

Malaysia is also a preferred location for regional operations such as operational

headquarters, procurement and distribution centres and other shared services activities.

Malaysia was ranked the third most attractive business location for Business Process

Outsourcing (BPO) for three consecutive years by AT Kearney’s Global Services Location

Index (formerly known as the Offshore Location Attractiveness Index). According to AT

Kearney, Malaysia’s successful performance was a result of the following:

• continuedinvestmentinworld-classinfrastructure;

• furtherincentivesforcorporationschoosingtolocateinMalaysia;

• greaterflexibilityonpolicyrelatingtoexpatriateemployment;and

• effortstodeepenEnglishlanguageandtechnicalskills.

MNCs in the healthcare sector that have established their regional operations in

Malaysia include B. Braun, Ansell, IBA Health, Eppendorf, Siemens, AGFA, International

Columbia US LLC and Adventa Health.

8 Status of Industries

Serving Asia and World MarketsBy 2020, the export of medical devices is projected to increase to RM27.3 billion

(USD6.16 Billion) with a cumulative annual growth rate of 12 per cent.

Malaysia is also the gateway to Asia - a region with the fastest growing economies and

where 75% of the world’s population resides.

Asia’s healthcare market constitutes approximately 34% of the global healthcare

market. A diverse range of medical equipment and products are imported to cater for

Asia’s growing healthcare needs. Medical device companies in Malaysia also have the

advantage of the close proximity to the ASEAN market. With the full realisation of the

ASEAN Free Trade Area (AFTA), medical device manufacturers will benefit from a single

market with a total population of more than 600 million people, a combined GDP of

USD1.2 trillion and total trade of USD1.62 trillion.

Malaysia has always been an attractive location for MNCs in the medical devices

industry for the establishment of manufacturing facilities. Annually, Malaysia receives

investments from new MNCs from various countries, especially from the USA and

Europe. The Government’s strategy to make Malaysia a hub for high value added

medical devices contract manufacturing has helped to effectively present the excellent

capabilities of Malaysia’s infrastructure and resources to manufacture high technology

products. To date, Malaysia is already at the forefront of the medical devices industry

in South East Asia.

The existence of strong medical devices supporting industries ranging from sterilization

services, sterile medical packaging, precision engineering, tool and die making to

contract moulding and assembly, machinery fabrication and electronics manufacturing

services, has also positioned Malaysia as an outsourcing destination and a medical

device manufacturing hub within ASEAN.

9Markets

“Why Malaysia”

Supportive Government Policies

• Pro-businesspolicies

• Responsivegovernment

• Liberalinvestmentpolicies

• Attractivetaxandotherincentives

• Liberalexchangecontrolregime

• Intellectualpropertyprotection

Vibrant Business Environment

• Market-orientedeconomy

• Well-developedfinancialandbankingsector, including the Labuan International Financial Exchange

• WideuseofEnglish,especiallyinbusiness

• Legalandaccountingpracticebasedonthe British system

• Largelocalbusinesscommunitywithalong history in international business links

• Largeforeignbusinesscommunityinallbusiness sectors

• Extensivetradelinks-country’stotaltradewas valued at RM1.485 trillion in 2016

Quality of Life

• FriendlyandhospitableMalaysians

• Safeandcomfortablelivingenvironment

• Excellenthousing,modernamenities,good healthcare and medical facilities

• Excellenteducationalinstitutionsincludinginternational schools for expatriate children

• World-classrecreationalandsportsfacilities

• Excellentshoppingwithgoodsfromallover the world

An Educated Workforce

• Talented,young,educatedandproductiveworkforce

• Multilingualworkforcespeakingtwoorthree languages, including English

• Comprehensivesystemofvocationalandindustrial training, including advanced skills training.

• Harmoniousindustrialrelationswithminimal trade disputes

Developed Infrastructure

• Networkofwell-maintainedhighwaysandrailways

• Well-equippedseaportsandairports

• Highqualitytelecommunicationsnetworkand services

• Fullydevelopedindustrialparks,includingfree industrial zones, technology parks and the MSC Malaysia

• AdvancedMSCMalaysiaCybercitiesandCybercentres

10 Why Malaysia

Starting a BusinessIn general, the overall cost of doing business

in Malaysia is competitive. In Malaysia,

the process is facilitated by experienced

and reputable agencies that exist both

within and outside the Federal and local

governments.

To start a business in Malaysia, the main

fees which need to be paid are fees to the

Companies Commission of Malaysia (SSM)

and fees for company secretarial services.

Main fees to be paid to the Companies Commission of Malaysia

RM USD

Reservation of a name 30 8.50

For registration of a company, fees range according to nominal share capital, e.g.:

- Below RM400,000 1,000 313

- RM400,001-RM500,000 3,000 938

- RM500,001-RM1,000,000 5,000 1,563

- RM1,000,001-RM5,000,000 8,000 2,500

- RM5,000,001-RM10,000,000 10,000 3,125

- RM10,000,001-RM25,000,000 20,000 6,250

- RM25,000,001-RM50,000,000 40,000 12,500

- RM50,000,001-RM100,000,000 50,000 15,625

- Exceeding RM100 million 70,000 21,875

USD1 = RM3.20 (Source:Bank Negara Malaysia)Source: Companies Act, 1965 (Act 125) & subsidiary legislations

For the full range of fees, please visit SSM website at www.ssm.com.my and the Malaysian Institute of Chartered Scretaries and Administrators (MAICSA) website at www.maicsa.org.my.

Other costs of doing business in Malaysia that investors need to know are rental

rates for prime office space, cost of industrial land, cost of ready-built factory

and average construction costs of factory building. The costs will depend on the

business location selected by the investors.

For more details on these costs, please visit MIDA’s website at www.mida.gov.my

11The Costs of Doing Business in Malaysia

TaxationGenerally, all income of companies and individuals

accrued in or derived from Malaysia, or derived from

sources outside Malaysia and received in Malaysia is

subject to income tax. However, income remitted to

Malaysia by resident companies (other than companies

carrying on the business of banking, insurance, air and

sea transportation), non-resident companies and non-

resident individuals are exempted from tax. Effective

from the year of assessment 2004, income remitted to

Malaysia by a resident individual is exempted from tax.

Company Tax

Resident and non-resident companies 25% Resident companies with paid-up capital of RM2.5 million (USD811,688.31) and less at the beginning of the basis period for a year of assessment •onthefirstRM500,000(USD32,258)chargeableincome 20% •onsubsequentchargeableincome 25%

Personal Income Tax

Resident individuals with chargeable income of RM16,667 1%-26% (USD5,411.36) and above per annum (after deduction of personal relief’s) Non-resident individuals (not entitled to any personal relief’s) 26%

Withholding Tax (Non-resident persons)

•Specialclassesofincome(useofmoveableproperty,technical 10% services, installation services on the supply of plant and machinery, etc.) •Interest 15% •Royalty 10% •Contractpaymenton: - account of contractor 10% - account of employee 3% •Otherincomesuchascommissions,guaranteefees,agencyfees, 10% brokerage fees, introducers fees etc.

USD1 = RM3.20 (Source : Bank Negara Malaysia)

Source : Inland Revenue Board – www.hasil.org.my

12 The Costs of Doing Business in Malaysia

Rates of Capital Allowances

Capital allowances are given on qualifying capital expenditure. Initial allowances are given only once, while annual allowances are given every year by the straightline method. Some of the items accorded allowances are shown below. For plant and machinery, companies are advised to verify with the Inland Revenue Board on the specific items which qualify.

Initial Annual Allowance Allowance

Industrial buildings 10% 3%

Plant and machinery 20% 14%

Heavy machinery and motor vehicles 20% 20%

Computer and IT equipment 20% 40%

Environmental control equipment 40% 20%

Others 20% 10%

Source: Inland Revenue Board - www.hasil.org.my

Goods and Services Tax (GST)

The implementation of a goods and services tax (GST) of 6% is to replace the current consumption tax comprising of Sales and Services Tax (SST) and to eliminate its inherent weaknesses such as cascading and compounding effects, transfer pricing and value shifting, no complete relief on goods exported, discourage vertical integration, administrative bureaucratic red tape, classification issues and etc.

GST, also known as value added tax (VAT) in many countries is a multi-stage consumption tax on goods and services. GST is levied on the supply of goods and services at each stage of the supply chain from the supplier up to the retail stage of the distribution. Even though GST is imposed at each level of the supply chain, the tax element does not become part of the cost of the products because GST paid on the business inputs is claimable. Hence, it does not matter how many stages where a particular good and service goes through the supply chain because the input tax incurred at the previous stage is always deducted by the businesses at the next step in the supply chain.

With GST, businesses can benefit from recovering input tax, thus reducing cost of doing business. 22 General Policies, Facilities and Guidelines GST is a broad based consumption tax covering all sectors of the economy i.e all goods and services made in Malaysia including imports except specific goods and services which are categorised under zero rated supply and exempt supply orders as determined by the Minister of Finance and published in the Gazette. GST can only be levied and charges if the business is registered under GST. A business is not liable to be registered if its annual turnover of taxable supplies does not reach the prescribed threshold. Therefore, such businesses cannot charge and collect GST on the supply of goods and services made to their customers. Nevertheless, businesses can apply to be registered voluntarily. For further information on GST, visit http://gst.customes.gov.my

13The Costs of Doing Business in Malaysia

Efficient Logistics and Well-Developed Infrastructure

Efficient Logistics and Well-Developed Infrastructure

The prime advantage to manufacturers

in Malaysia has been and continues

to be the nation’s persistent drive to

develop and upgrade its infrastructure.

Integrated logistics have ensured that

Malaysia’s medical device products

reach markets in Asia and worldwide

on time, enabled by the extensive

infrastructure that includes world-class

airports, seaports and sophisticated

telecommunications network.

Industries in Malaysia are mainly located in over 200 industrial estates or parks and

13 Free Industrial Zones (FIZs) developed throughout the country. FIZs are export

processing zones which have been developed to cater to the needs of export-oriented

industries such as medical devices industry. Companies in FIZs are allowed duty free

imports of raw materials, components, parts, machinery and equipment directly required

in the manufacturing process. In areas where FIZs are not available, companies can set

up Licensed Manufacturing Warehouses (LMWs) which are accorded facilities similar to

those enjoyed by establishments in FIZs.

Malaysia has also developed specialized parks to cater to the needs of specific industries

which are technology-intensive and research-intensive. These parks comprise state-

of-the-art buildings with specific functions and fully-integrated high technology park.

Specialised parks developed by the Malaysia government agencies are as follows:

14 Infrastructure Support

Port Klang Free Zone (PKFZ)

PKFZ is an integrated 1,000-acre international cargo distribution and consolidation

centre located at Pulau Indah in Port Klang, Selangor. PKFZ is a mixed development

project comprising manufacturing activities complemented by amenities designed to

facilitate the growth of regional distribution centres or international procurement centres.

It has been designed to promote entreport trade and manufacturing activities involved

in the production of goods primarily for export. Factories and logistics companies

can be located in the same zone to enable easier co-ordination and smoother supply

chain management. PKFZ has trade links to 120 countries and 500 ports around the

world, and is situated adjacent to Westport and close to the Malaysian capital, Kuala

Lumpur and its International Airport KLIA (45 minutes from PKFZ). PKFZ is also near to

Northport, thereby providing establishments with direct access for convenient export

or import of goods. Furthermore, PKFZ offers excellent road and rail network linkages

to the mainland and hinterland via highways, expressways and railways.

For further information on PKFZ, please visit

www.pkfz.com

Nusajaya

Nusajaya is a 24,000-acre integrated urban

development area in Johor. It is a key Flagship Zone

within the South Economic Corridor which is known

as Iskandar Development Region (IDR). Nusajaya

is linked by a comprehensive network of main

roads and the North-South Expressway to major

international airports, cargo hubs and seaports.

Nusajaya comprises seven signature developments

Perlis

Kedah

Penang

KelantanPerak

Terengganu

Port KlangFree Zone

Enstek

Nusajaya

M A L A Y S I A

Labuan InternationalFinancial CentreFinancial Centre

Pahang

Selangor

Kuala Lumpur

N. Sembilan

MelakaJohor Sarawak

SabahLabuan

TechnologyPark Malaysia

Kulim Hi-TechPark

Business

15Infrastructure Support

– Kota Iskandar (Johor state new administrative centre), the southern Industrial and

Logistics Clusters (SiLC), Puteri Harbour Waterfront Development, EduCity, Afiat

Healthpark and Medini, International Destination Resort and Nusajaya Residences, all

within a city that sets the benchmark for integrated developments across the globe.

Two of them, namely, the Afiat Healthpark and Medini are niche developments tailored

specifically towards developing healthcare facilities to meet the increasing demand for

better healthcare services and wellness. Afiat Healthpark and Medini will provide world-

class healthcare services by trusted professionals within a fully-integrated development

area. Facilities within the Afiat Healthpark and Medini include hospitals, polyclinics,

specialists suites, centres of excellence and research and development facilities,

complemented by wellness centres that create a truly holistic healthcare environment.

For further information on Nusajaya, please visit

www.nusajayacity.com

Enstek

techpark@enstek is currently the

technology park with the highest

number of Biotechnology and Medical

Industrial Companies in Malaysia.

Located within the township of

Bandar Enstek, techpark@enstek

is just 10 minute away from Kuala

Lumpur International Airport (KLIA)

and only 38 minutes from downtown

Kuala Lumpur via the Express Rail

Link (ERL).

Bandar Enstek consists of 4 main

components;residentialarea,technologylandpark,commercialhubandinstitutional

zones. Techpark@enstek is envisaged to become a world-class technology hub catering

for the need of high technology and eco-conscious industries such as biotechnology,

green technology and information technology (ICT) industries. It is also endowed with

ready infrastructure and amenities to support such sectors.

For further information on Enstek, please visit

www.techpark.enstek.com

16 Infrastructure Support

Penang Science Park

Penang Science Park is dsigned with good infrastructure and amenities to cater for

strategic industries such as high technology, biotecnology, halal industries and SMI

park.

A total of 48 acres has been allocated for the biotechnology and pharmaceutical

industries.

For further information on Penang Science Park, please visit

www.pdc.gov.my

Facilities / Centres Distance / Driving Time

Penang International Airport 42 km (40 minutes)

Penang Port (Butterworth) 23 km (20 minutes)

North-South Highway 5 km (5 minutes)

Urban Centres 19 km (20 minutes)

Butterworth 10 km (15 minutes)

Seberang Jaya 5 km (5 minutes)

Batu Kawan (new township)

University Technology Mara 10 km (10 minutes)

University Science Malaysia 20 km ( 25 minutes)

Japan Malaysian Tech, Institute within the park

17Infrastructure Support

Kulim Hi-Tech Park (KHTP)

The Kulim Hi-Tech Park (KHTP), officially opened in 1996, is the first Hi-Tech Park in

Malaysia. The KHTP is situated in the district of Kulim, in the state of Kedah, in the

north-west of Peninsular Malaysia. Currently, the development of KHTP covers an area

approximately 1,700 hectares (approximately 4,000 acres).

The KHTP is conceived and developed as one of the national strategies of Vision 2020

for Malaysia to become a fully-industrialised nation by 2020. Envisioned to be the

‘Science City of The Future’, the KHTP has continually being developed and promoted

as an integrated science park targetting clean, capital-intensive, and high value-added

technology-related industries primarily in the fields of advanced electronics, mechanical

electronics, telecommunications, semiconductors, optoelectronics, biotechnology,

advanced materials, research and development and emerging technologies.

Right from the onset, the development of KHTP incorporates 6 elements or

zones,namely:

• industrial;

• R&Dandtraining;

• amenity;

• housing;

• urban;and

• institutional.

Kulim Technology Park Corporation Sdn Bhd (D-44351), a whole-subsidary of the

KedahStateDevelopmentCorporation, isthedeveloperandmanageroftheKHTP;

while the Malaysian Federal Government fully supports the KHTP development by

way of dedicated development funds, as well as, other critical advisory and promotion

support.

For further information on Kulim Hi - Tech Park, visit

www.khtp.com.my

18 Infrastructure Support

Register business and company incorporation(Sole proprietorships / Partnerships / Company)

Companies Commission of Malaysia (SSM) www.ssm.com.my

Apply for Manufacturing Licenses and/or Tax Incentives

Malaysian Investment Development Authority (MIDA) www.mida.gov.my

Utilities

Electricity supply Tenaga Nasional Berhad www.tnb.com.my

Water supply Local Water Authority www.jba.gov.my

Telecommunications Telekom Malaysia Bhd www.tm.com.my

Immigration

Expatriates MIDA;or www.mida.gov.my Immigration Department www.imi.gov.my

Foreign Workers Immigration Department www.imi.gov.my

Apply for Other Approvals and Permits

Approvals at the Level of State Government and Local Authorities

• Acquirelandandpremises(Industrialland / Premise / Factory Approval)

• NoObjectionLetterforlocationofprojects

• PlanningPermits

• BuildingPlans

• CertificateofFitness(CF)

• BusinessLicense.

Approvals at the Level of Federal Ministries / Departments / Agencies

• DepartmentofOccupationalSafetyand Health http://dosh.mohr.gov.my

• FireandRescueDepartment www.bomba.gov.my

• DepartmentofEnvironment www.doe.gov.my

• MinistyofHealthMalaysia www.mdb.gov.my

• AtomicEnergyLicensingBoard (where applicable) www.aelb.gov.my

19Infrastructure Support

Approval of Manufacturing Projects

The Industrial Co-ordination Act 1975 (ICA) requires manufacturing companies with

shareholders’ funds of RM2.5 million and above or engaging 75 or more full-time

paid employees to apply for a manufacturing license for approval by the Ministry of

International Trade and Industry (MITI).

Foreign investors can now hold 100% of the equity in all investments in new projects,

as well as investments in expansion/diversification projects by existing companies.

Malaysia’s commitment in creating a safe investment environment has convinced more

than 4,000 international companies from over 50 countries to make Malaysia their

offshore base.

A company whose equity participation has been approved will not be required to

restructure its equity at any time as long as the company continues to comply with the

original conditions of approval and retain the original features of the project.

20 Getting Started in Malaysia

Approval of Expatriate Posts

Manufacturing companies are allowed to bring in expatriate personnel i.e “key posts”

and “time posts” where there is a shortage of trained Malaysians as well as to safeguard

their investments in the country. Key posts refer to posts that are permanently filled by

foreigners, while “time posts” are posts approved for stipulated period. The current

guidelines on the employment of expatriate personnel for manufacturing companies

are as follows:

Foreign paid-up capital of USD$2 million and above:

• Amaximumof10expatriateposts,includingfivekeyposts.

• Canbeemployedforuptoamaximumof10yearsforexecutiveposts*,and5years

for non-executive posts**

Foreign paid-up capital of more than USD$200,000 but less than USD$2 million:

• Amaximumoffiveexpatriateposts,includingatleastonekeypost.

• Canbeemployedforuptoamaximum10yearsforexecutiveposts*,and5years

for non-executive posts**

Foreign paid-up capital of less than USD$200,000:

• Keypostscanbeconsideredwhere the foreign

paid-up capital is at least RM500,000.

• Timepostscanbeconsideredforupto10years

for executive posts* and 5 years for non-executive

posts**

• Thenumberofkeypostsandtimepostsallowed

depends on the merits of each case

* posts that require professional qualifications and practical experience

** posts that require technical skills and experience.

21Getting Started in Malaysia

Malaysia has strong IP protection in

place and is committed to safeguarding

IP on inventions. To ensure IP protection

in Malaysia is in line with international

standards and provides protection for

both local and foreign investors, Malaysia

is a party to the following treaties:

• WorldIntellectualPropertyOrganisation

(WIPO)1967;

• ParisConventionfortheProtectionof

IndustrialProperty1883;

• BerneConventionfortheProtectionof

LiteraryandArtisticWorks(1886);

• Trade-Related Aspects of Intellectual

PropertyRights(TRIPS)Agreement;

• PatentCooperationTreaty(PCT)1970

For further information on IP protection

in Malaysia, please visit the Intellectual

Property Corporation of Malaysia at

www.myipo.gov.my

IP in Malaysia comprises:

• Patents

• Trademarks

• IndustrialDesigns

• Copyrights

• GeographicalIndications

• IDLayoutDesigns

22 Intellectual Property (IP) Protection

The medical devices regulatory system is important to ensure the compliance of Malaysia

medical devices with international standards of safety, quality and effectiveness. This

is also to improve on Malaysia’s market position and compete effectively in the global

market. In this context, the Ministry of Health, Malaysia is formulating standards for

medical devices that are harmonised with regional and international requirements so

that Malaysian medical devices will not face unnecessary trade restrictions or technical

barriers.

The medical devices regulatory system is implemented in stages. The first phase of the

Malaysian medical devices registration scheme, which will be limited to the voluntary

registration of establishments was launched on 12 January, 2006. A new department

within the Ministry of Health’s Engineering Division, the Medical Devices Authority, has

been established to oversee the development of the medical devices regulatory system.

All applications for voluntary registration shall be made on-line via MeDVER which is

a web-based registration system. It consists of 2

parts. Part 1 is an account creation system. Part

2 requests for information pertaining to medical

devices establishments with respect to company

profile, person responsible, medical devices

particulars and pre and post-market details. All

applications shall be made by using the following

forms:

For further information on registration, please visit the Medical Devices Bureau, Ministry

of Health Malaysia at www.mdb.gov.my

Account Application Form

(MeDVER-01)

Establishment Registration Form

(MeDVER-02)

23Registration for Medical Devices

The manufacturing of medical devices and related products is categorised as “promoted

activities” or “promoted products”. Please refer to the List of Promoted Activities and

Products in MIDA website at www.mida.gov.my.

Some of the major tax incentives available for the medical devices industry are as

follows:-

i. Incentives for Manufacturing Companies

ii. Incentives for High Technology Companies

iii. Incentives for Strategic Projects

iv. Incentives for Research & Development (R&D)

v. Incentives for the Principal Hub

vi. Other Incentives

i. Incentives for Manufacturing Companies

• PioneerStatuswith incometaxexemptionof70%

or100%onstatutoryincomeforaperiodof5years;

or

• Investment Tax Allowance of 60% or 100% on

qualifying capital expenditure incurred for a period

of 5 years, (to be offset against 70% or 100% of the

statutoryincome);or

• ReinvestmentAllowanceof60%onqualifyingcapitalexpenditure(tobeoffset

against 70% of the statutory income) for 15 consecutive years

ii. Incentives for High Technology Companies

• PioneerStatuswithfullincometaxexemptiononstatutoryincomefor5years;

or

• Investment Tax Allowance of 60% on the qualifying capital expenditure for 5

years to be offset against 100% of the statutory income

iii. Incentives for Strategic Projects

• PioneerStatuswithfullincometaxexemptiononstatutoryincomefor10years;

or

• InvestmentTaxAllowanceof100%onthequalifyingcapitalexpenditure for5

years to be offset against 100% of the statutory income

24 Incentives for Investment

iv. Incentives for Research & Development (R&D)

a) Contract R&D Company

• PioneerStatuswith100%incometaxexemptiononstatutoryincomefor5

years;or

• InvestmentTaxAllowanceof100%onthequalifyingcapitalexpenditurefor

10 years to be offset against 70% of the statutory income

b) R&D Company

• InvestmentTaxAllowanceof100%onthequalifyingcapitalexpenditurefor

10 years to be offset against 70% of the statutory income

c) In-house Research

• InvestmentTaxAllowanceof50%onthequalifyingcapitalexpenditurefor10

years to be offset against 70% of the statutory income

v. Incentives for the Principal Hub

A Principal Hub refers to a locally incorporated company that uses Malaysia as a

base for conducting its regional and global businesses and operations to manage,

control, and support its key functions including management of risks, decision

making, strategic business activities, trading, finance, management and human

resource.

An approved Principal Hub company is eligible for a 3-tiered corporate taxation rate

as follows:

3-tier Incentive Tier 3 Tier 2 Tier 1

Blocks (years) 5 +5 5 +5 5 +5

Tax rate 10% 5% 0%

* Effective from 1st May 2015, the Principal Hub incentive, replaces the

International Procurement Centres (IPC), Regional Distribution Centres (RDC)

and Operational Headquarters (OHQ) incentive schemes.

** For further information, please contact :

Regional Establishment & Supply Chain Management Division

Level 27, MIDA Sentral

No. 5, Jalan Stesen Sentral 5, Kuala Lumpur Sentral

50470 Kuala Lumpur, Malaysia

Tel: 603-2267 3633 (ext. 6676) Fax: 603-2274 5483

E-mail: investmalaysia@mida.gov.my Website: www.mida.gov.my

25Incentives for Investment

vi. Other Incentives

a) Incentives for Export

• Double Deduction for the

Promotion of Exports

• Single Deduction for the

Promotion of Exports

• DoubleDeductiononExport

Credit Insurance Premiums

• Special Industrial Building

Allowance for Warehouses

• DoubleDeductiononFreightCharges

• IncentivefortheImplementationofRosettaNet

• DoubleDeductionforthePromotionofMalaysianBrandNames

b) General Incentives

• ExemptionfromImportDutyonRawMaterials/Components

• ExemptionfromImportDutyandSalesTaxonMachinery/Equipment,Spare

Parts and Consumables

• Exemption from ImportDutyon ImportedMedicalDevices forPurposeof

Kitting

For further information on incentives for investment, please visit

www.mida.gov.my

26 Incentives for Investment

USEFUL CONTACTS

27

MALAySIAN INVESTMENT DEVELOPMENT AUTHORITy (MIDA)

MIDA Sentral, No. 5, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia.Tel: (603) 2267 3633 Fax: (603) 2274 7970E-mail: investmalaysia@mida.gov.myWebsite: www.mida.gov.my

MIDA’S OVERSEAS OFFICES

ASIA-PACIFIC

AUSTRALIAConsul-Investment/DirectorConsulate of MalaysiaMalaysian Investment Development AuthorityLevel 6, MAS Building16 Spring StreetSydney, NSW 2000, AustraliaTel: (612) 9251 1933 Fax: (612) 9251 4333E-mail: midasyd@bigpond.net.au

JAPANTokyoDirectorMalaysian Investment Development Authority32F, Shiroyama Trust Tower4-3-1, Toranomon, Minato-kuTokyo 105-6032, JapanTel: (813) 5777 8808Fax: (813) 5777 8809E-mail: midatokyo@midajapan.or.jpWebsite: www.midajapan.or.jp

OsakaDirectorMalaysian Investment Development AuthorityMainichi Intecio 18F3-4-5 Umeda, Kita-kuOsaka 530-0001, JapanTel: (816) 6451 6661Fax: (816) 6451 6626E-mail: midaosaka@mida.or.jp

PEOPLE’S REPUBLIC OF CHINAShanghaiConsul (Investment)Consulate General of Malaysia(Investment Section)Malaysian Investment Development AuthorityUnits 807-809, Level 8Shanghai Kerry CentreNo. 1515, Nanjing Road (West)Shanghai, 200040People’s Republic of China Tel: (8621) 6289 4547Fax: (8621) 6279 4009E-mail: midash@mida.org.cn

GuangzhouDirectorMalaysian Investment Development AuthorityUnit 1804B-05CITIC Plaza Office Tower233 Tianhe Be RoadGuangzhou, 510610People’s Republic of ChinaTel: (8620) 8752 0739Fax: (8620) 8752 0753E-mail: midagz@mida.org.cn

TAIWANDirector (Investment Section)Malaysian Friendship & Trade CentreMalaysian Investment Development Authority12F Suite A, Hung Kuo BuildingNo. 167, Tun Hua North RoadTaipei 105, TaiwanTel: (8862) 2713 5020/ 2718 6094Fax: (8862) 2514 7581E-mail: taipei@mida.gov.my

KOREA, REPUBLIC OFCounsellor (Investment)Embassy of Malaysia (Investment Section)Malaysian Investment Development Authority17th Floor, SC First Bank Building100, Gongpyung-dong, Jongro-guSeoul 110-702, Republic of Korea Tel: (822) 733 6130/6131Fax: (822) 733 6132E-mail: seoul@mida.gov.my

UNITED ARAB EMIRATESDirector/Consul InvestmentMalaysian Investment Development AuthorityConsulate General of Malaysia(Investment Section)Unit 2205, 22nd Floor, Tower ABusiness Central Tower, Dubai Media City(P.O. Box: 502876) DubaiUnited Arab EmiratesTel: (9714) 4343 696/697Fax: (9714) 4343 698E-mail: mida@midadubai.ae

INDIADirector/Consul InvestmentMalaysian Investment Development AuthorityConsulate General of Malaysia (Investment Section)81 & 87, 8th Floor, 3rd North Avenue Marker MaxityBandra Kurla Complex,Bandra (E)Mumbai 400051, IndiaTel: (9122) 2659 1155/1156Fax: (9122) 2659 1154E-mail: midamumbai@mida.ind.in

SINGAPOREDirector/Consul InvestmentMalaysian Investment Development AuthorityNo. 7, Temasek Boulevard 26-01, Suntec Tower One Singapore 038987 Tel: (65) 6835 9326/ 9580/7069Fax: (65) 6835 7926E-mail: mida@midasing.sg

BEIJINGConsul (Investment)/DirectorEmbassy of Malaysia(Investment Section) Malaysian Investment Development AuthorityUnit C, 12th.Floor, Tower A, Gateway PlazaNo.18, Xiiaguangli, East Third Ring North RoadChaoyang District,100600 Beijing People’s Republic of ChinaE-mail : zukepli@mida.gov.my

28 Useful Contacts

NORTH AMERICA

LOS ANGELESConsul (Investment)/DirectorConsulate General of Malaysia(Investment Section)777, South Figueroa St, Suite 600Los Angeles, CA 90071 United States of AmericaTel: (1213) 955 9183/9877Fax: (1213) 955 9878E-mail: losangeles@mida.gov.my

SAN JOSEMalaysian Investment Development Authority226, Airport Parkway, Suite 480San Jose, CA 95110United States of AmericaTel: (1408) 392 0617/8Fax: (1408) 392 0619E-mail: sanjose@mida.gov.my

NEW yORKConsul (Investment)/DirectorConsulate General of Malaysia(Investment Section)313 East, 43rd StreetNew York, NY 10017United States of AmericaTel: (1212) 687 2491Fax: (1212) 490 8450E-mail: newyork@mida.gov.my

BOSTONDirectorMalaysian Investment Development AuthorityOne International Place, Suite 1400Boston, MA 02110United States of America Tel: (1617) 338 1128/ 338 1129Fax: (1617) 338 6667E-mail: boston@mida.gov.my

CHICAGODirectorMalaysian Investment Development AuthorityJohn Hancock Center, Suite 1515875, North Michigan AvenueChicago, IL 60611United States of AmericaTel: (1312) 787 4532Fax: (1312) 787 4769E-mail: chicago@mida.gov.my

HOUSTONDirectorMalaysian Investment Development AuthorityLevel 6, Suite 630 Lakes on Post Oak 3050 Post Oak Boulevard Houston, TX 77056 United States of AmericaTel: (1713) 979 5170 Fax: (1713) 979 5177/78E-mail: houston@mida.gov.my

EUROPE

SWEDEN Economic CounsellorEmbassy of MalaysiaKarlavägen 37, P.O. Box 26053S-10041 Stockholm, SwedenTel: (468) 791 7942/ 440 8400Fax: (468) 791 8761E-mail: stockholm@mida.gov.my

UNITED KINGDOMDirectorMalaysian Investment Development Authority17 Curzon StreetLondon W1J 5HR, United KingdomTel: (4420) 7493 0616Fax: (4420) 7493 8804E-mail: london@mida.gov.my

GERMANy, FEDERAL REPUBLIC OFFrankfurtDirector/Consul InvestmentMalaysian Investment Development AuthorityConsulate General of Malaysia(Investment Section)17th Floor, Frankfurt KastorPlatz der Einheit 160327 Frankfurt am Main, GermanyTel: (4969) 7680 7080Fax: (4969) 7680 708-20E-mail: frankfurt@mida.gov.my

MunichDirectorMalaysian Investment Development Authority6th Floor, BurkleinhausBurkleinstrasse 1080538 Munich, GermanyTel: (4989) 2030 0430Fax: (4989) 2030 4315E-mail: munich@mida.gov.my

FRANCEDirectorMalaysian Investment Development Authority42, Avenue Kleber75116 Paris, FranceTel: (331) 4727 3689/6696Fax: (331) 4755 6375E-mail: paris@mida.gov.my

ITALy Consul(Investment)/DirectorConsulate of Malaysia (Investment Section)Malaysian Investment Development Authority2nd Floor, Via Albricci 920122 Milan (MI), ItalyTel: (3902) 3046 521Fax: (3902) 3046 5242E-mail: milan@mida.gov.my

29Useful Contacts

MIDA STATE OFFICES

KEDAH & PERLISDirectorMalaysian Industrial Development AuthorityLevel 4, East Wing, No. 88Menara Bina Darulaman BerhadLebuhraya Darulaman05100 Alor Setar Kedah Darul AmanMalaysia Tel: (604) 731 3978Fax: (604) 731 2439Email: kedah@mida.gov.my

PENANGDirectorMalaysian Industrial Development Authority 4.03, 4th FloorMenara Boustead Penang39, Jalan Sultan Ahmad Shah10050 Pulau Pinang Malaysia Tel: (604) 228 0575Fax: (604) 228 0327E-mail: penang@mida.gov.my

PERAKDirectorMalaysian Industrial Development Authority4th FloorPerak Techno Trade Centre (PTTC)Bandar Meru RayaOff Jalan JelapangP.O. Box 210, 30720 IpohPerak Darul RidzuanMalaysia Tel: (605) 5269 962 / 961Fax: (605) 5279 960E-mail: perak@mida.gov.my

MELAKADirectorMalaysian Industrial Development Authority3rd Floor, Menara MITCKompleks MITCJalan Konvensyen75450 Ayer Keroh MelakaMalaysia Tel: (606) 232 2876/78Fax: (606) 232 2875E-mail: melaka@mida.gov.my

NEGERI SEMBILANDirectorMalaysian Industrial Development Authority Suite 13.01 & 13.0213th Floor, Menara MAA70200 SerembanNegeri SembilanMalaysiaTel: (606) 762 7921/7884Fax: (606) 762 7879E-mail: nsembilan@mida.gov.my

JOHORDirectorMalaysian Industrial Development AuthorityUnit No. 15.03Level 15, Wisma LKN49, Jalan Wong Ah Fook80000 Johor Bahru, JohorMalaysiaTel: (607) 224 2550/ 5500Fax: (607) 224 2360E-mail: johor@mida.gov.my

PAHANGDirector Malaysian Industrial Development AuthoritySuite 3, 11th FloorKompleks TeruntumP.O.Box 178,25720 Kuantan, Pahang MalaysiaTel: (609) 513 7334Fax: (609) 513 7333E-mail: pahang@mida.gov.my

KELANTANDirector Malaysian Industrial Development Authority5th Floor, Bangunan PKINKJalan Tengku Maharani Puteri15000 Kota Bharu, Kelantan MalaysiaTel: (609) 748 3151Fax: (609) 744 7294E-mail: kelantan@mida.gov.my

SELANGORDirector Malaysian Industrial Development Authority 22nd Floor, Wisma MBSAPersiaran Perbandaran40000 Shah AlamSelangor Darul EhsanMalaysiaTel: (603) 5518 4260Fax: (603) 5513 5392E-mail: selangor@mida.gov.my

TERENGGANUDirectorMalaysian Industrial Development Authority5th Floor, Menara Yayasan Islam TerengganuJalan Sultan Omar20300 Kuala Terengganu, TerengganuMalaysiaTel: (609) 622 7200Fax: (609) 623 2260E-mail: terengganu@mida.gov.my

SABAHDirectorMalaysian Industrial Development AuthorityLot D9.4 & D9.5, Tingkat 9 Block D, Bangunan KWSPKaramunsing 88100 Kota Kinabalu SabahTel: (6088) 211 411Fax: (6088) 211 412Email: sabah@mida.gov.my

SARAWAKDirector Malaysian Industrial Development Authority Room 404, 4th FloorBangunan Bank Negara No.147, Jalan Satok, P.O.Box 71693714 KuchingSarawakMalaysiaTel: (6082) 254 251/237 484 Fax: (6082) 252 375E-mail: sarawak@mida.gov.my

30 Useful Contacts

MINISTRy OF INTERNATIONAL TRADE & INDUSTRy (MITI)Menara MITI, No. 7, Jalan Sultan Haji Ahmad Shah, 50480 Kuala Lumpur, Malaysia. Tel: 603-8000 8000 Fax: 603-6202 3446 Website: www.miti.gov.my E-mail: webmiti@miti.gov.my

MITI OVERSEAS OFFICES

BELGIUMMinister Counsellor (Economy)Mission of Malaysia to the EUEmbassy of Malaysia in BelgiumAvenue de Tervuren 414A1150 BrusselsBelgiumTel: (322)776 0340/762 5939Fax: (322)771 2380Email: miti.brussels@skynet.be

CHINAMinister Counsellor (Economy)Embassy of Malaysia in (Economic Section)No.2LiangMaQiauBeiJieChaoyang District, 100600 BeijingPeople’s Republic of ChinaTel: (8610)6532 2533/7990Fax: (8610)6523 3617Email: mitibj@china.com

INDIA Minister Counsellor (Economy)50-M, Satya MargChanakyapuriNew Delhi 110021Republic of IndiaTel: (91-11) 2611 1291/1292/ 1293/1297Fax: (91-11) 2688 1538Email: subash@miti.gov.my

INDONESIACounsellor (Economics)Embassy of Malaysia(Commercial Section)Jalan H.R. Rasuna Said, Kav X6No.1-3, KuninganJakarta 12950IndonesiaTel: (6221) 522 4947/ 522 4962Fax: (6221) 522 4963Email: mitijkt@cbn.net.id

JAPANMinister Counsellor (Economy)Department of Trade AffairsEmbassy of Malaysia20-16 Nanpeidai-ChoShibuya-ku, Tokyo 150-0036JapanTel: (813) 3476 3844Fax: (813) 3476 4972E-mail: metrade1@ninus.ocn.ne.jp

PHILIPPINESCounsellor (Economics) Embassy of Malaysia (Trade Office) 10-11th Floor, World Centre330 Senator Gil Puyat Avenue Makati City, Metro Manila Philippines Tel: (632) 864 0761 to 68 Fax: (632) 891 1695 E-mail: tradecom@mozcom.com

SINGAPORECounsellor (Economics)Malaysian Trade Commission80 Robinson Road #01-02Singapore 068896Tel: (0265) 6222 0126/ 1356/1357Fax: (0265) 6221 5121Email: mitising@singnet.com.sg

SWITZERLANDPermanent Mission of Malaysia to the WTOInternational Centre Cointrin (ICC)3rd Floor, Block C20, Route de Pre-BoisCase Postale 1909CH 1215, Geneva 15SwitzerlandTel: (4122) 799 4040Fax: (4122) 799 4041E-mail: muhd.noor@ties.itu.int

THAILANDCounsellor (Economics)Embassy of Malaysia (Trade Office)35, South Sathorn RoadTungmahamek, SathornBangkok 10120ThailandTel: (662) 679 2190-9 Ext.2303/ 2304/ 2305Fax: (662) 679 2200E-mail: trade@samart.co.th

UNITED KINGDOMMinister Counsellor (Economy)Malaysian Trade Commision17 Curzon StreetLondon W1J 5HRUnited KingdomTel: (4420) 7499 7388Fax: (4420) 7493 3199

UNITED STATES OF AMERICAMinister Counsellor (Economy)Embassy of Malaysia3516 International Court NWWashington DC 20008United States of AmericaTel: (1202) 572 9700/10/34Fax: (1202) 572 9782/882E-mail: isham@mitidc.org

31

MALAySIA ExTERNAL TRADE DEVELOPMENT CORPORATION (MATRADE)Menara MATRADE, Jalan Khidmat Usaha, Off Jalan Duta, 50480 Kuala Lumpur, MalaysiaTel: (603) 6207 7077 Fax: (603) 6203 7037 Toll Free: 1800-88-7280 Website: www.matrade.gov.my E-mail: info@matrade.gov.my

MATRADE’S OVERSEAS OFFICES

AUSTRALIA

Trade CommissionerConsulate of Malaysia (Commercial Section)Level 4, Malaysia Airlines Building 16, Spring Street, SydneyNSW 2000, AustraliaTel: (612) 9252 2270Fax: (612) 9252 2285E-mail: sydney@matrade.gov.my

CENTRAL ASIA

UZBEKISTANMarketing OfficerTrade Office (MATRADE)Embassy of Malaysia28, Maryam Yakubova Street, Yakkasaray District100 031 Tashkent, Republic of UzbekistanTel: (99871) 256 67 07Fax: (99871) 256 69 09Email: tashkent@matrade.gov.my

EAST - ASIA

CHINA, PEOPLE’S REPUBLIC OFBeijingTrade CommissionerEmbassy of Malaysia (Trade Section)Unit E, 11th Floor, Tower BGateway Plaza18, XiaguangliNorth Road DongsanhuanChaoyang District, Beijing 100027People’s Republic of ChinaTel: (8610) 8451 5109 /5110/5113Fax: (8610) 8451 5112E-mail: beijing@matrade.gov.my

Chengdu DirectorMalaysia External Trade Development Corporation (Chengdu Representative Office)Level 14, Unit 1402-1404The Office TowerShangri-La Centre9 Binjiang Road EastChengdu 610021, Sichuan ProvincePeople’s Republic of ChinaTel: (8628) 6687 7517Fax: (8628) 6687 7524E-mail: chengdu@matrade.gov.my

GuangzhouTrade CommissionerConsulate General of Malaysia (Trade Section)Unit 5305, Citic Plaza Office Tower233, Tianhe Bei RoadGuangzhou, 510610 GuangdongPeople’s Republic of China Tel: (8620) 3877 3865/3975 Fax: (8620) 3877 3985E-mail: guangzhou@ matrade.gov.my

Hong KongTrade Commissioner/ConsulConsulate General of Malaysia(Trade Section)19th Floor, Malaysia Building50 Gloucester Road, WanchaiHong Kong Special Administrative RegionRegion of the People’s Republic of ChinaTel: (852) 2527 8109Fax: (852) 2804 2866E-mail: hongkong@ matrade.gov.my

ShanghaiTrade CommissionerConsulate General of Malaysia (Trade Section)Unit 807-809, 8th FloorShanghai Kerry Centre1515, Nanjing Road WestShanghai, 200040 People’s Republic of ChinaTel: (8621) 6289 4420/4467Fax: (8621) 6289 4381E-mail: shanghai@matrade.gov.my

TAIWANDirectorMalaysian Friendship & Trade Centre (Trade Section)10F-D, Hung Kuo Building167 Dun Hwa North RoadTaipei 105, TaiwanTel: (8862) 2545 2260Fax: (8862) 2718 1877E-mail: taipei@matrade.gov.my

32 Useful Contacts

SOUTH ASIA

INDIATrade CommissionerConsulate General of Malaysia (Trade Section)Capitale 2A, 2nd Floor554 & 555, Anna SalaiTeynampet, Chennai-600018IndiaTel: (9144) 2431 3722/23Fax: (9144) 2431 3725E-mail: chennai@matrade.gov.my

MUMBAIConsulate General of MalaysiaTrade Section (MATRADE)Suite 301, 3rd Floor, Naman Centre Block G, Bandra Kurla Complex Bandra (E), Mumbai 40005India Tel: (9122) 2659 7272/3Fax: (9122) 2659 7274Email: mumbai@matrade.gov.my

SOUTH EAST ASIA

CAMBODIAMarketing OfficerMalaysia External Trade Development CorporationNo. 10, Street 242, Vithei Okhna PeichSangkat Chaktomuk, Khan Daun PenhPhnom PenhCambodiaTel: (855) 2372 4003Fax: (855) 2372 4003E-mail: phnompenh@ matrade.gov.my

INDONESIATrade Commissioner Embassy of Malaysia (Trade Section)12th Floor, Plaza Mutiara Jln. Lingkar Kuningan Kav E.1.2. No1 & 2Kawasan Mega KuninganJakarta 12950Indonesia Tel: (6221) 576 4297/ 4322Fax: (6221) 576 4321E-mail: jakarta@matrade.gov.my

PHILIPPINESMarketing OfficerEmbassy of Malaysia Trade Office (MATRADE)10/F, The World Trade Centre330 Sen, Gil Puyat AvenueMakati City, PhilippinesTel: (632) 864 0761Fax: (632) 891 1695E-mail: manila@matrade.gov.my

THAILANDMarketing OfficerEmbassy of Malaysia (Trade Section)35, South Sathorn RoadTungmahamed, SathornBangkok, 10120, ThailandTel: (662) 679 2190-9 ext 2209 (662) 679 2200/ 2131Fax: (662) 679 2200E-mail: bangkok@ matrade.gov.my

VIETNAMHo Chi Minh CityTrade CommissionerConsulate General of Malaysia (Trade Section)1208, 12th FIoor, Me Linh Point Tower2, Ngo Duc Ke Street, District 1Ho Chi Minh CityVietnamTel: (848) 829 9023/ 8256Fax: (848) 823 1882E-mail: hcmc@matrade.gov.my

HanoiMarketing OfficerEmbassy of MalaysiaTrade Office (MATRADE)45-46 Dien Bien Phu StreetBa Dinh District, HanoiVietnamTel: (844) 734 7521Fax: (844) 734 7520E-mail: hanoi@matrade.gov.my

JAPANTokyoDirectorMalaysia External Trade Development Corporation6th FIoor, Ginza Showadori Building 8-14-14, Ginza Chuo-kuTokyo 104-0061, JapanTel: (813) 3544 0712/ 0713Fax: (813) 3544 0714E-mail: tokyo@matrade.gov.my

OsakaMarketing OfficerMalaysia External Trade Development Corporation Mainichi Intecio 18F3-4-5, Umeda, Kita-kuOsaka 530-0001 JapanTel : (816) 6451 6520Fax : (816) 6451 6521E-mail: osaka@matrade.gov.my

KOREA, REPUBLIC OF Trade CommissionerEmbassy of Malaysia (Trade & Investment Section)17th Floor, SC First Bank Building100, Gongpyung-dongJongro-guSeoul 110-702Republic of Korea Tel: (822) 739 6813/ 6814/ 6812Fax: (822) 739 6815E-mail: seoul@matrade.gov.my

33Useful Contacts

WEST ASIA

SAUDI ARABIATrade CommissionerConsulate General of Malaysia (Commercial Section)14th Floor, Saudi Business CentreMadina RoadP.O.Box 20802Jeddah 21465Saudi ArabiaTel: (9662) 653 2143/ 98Fax: (9662) 653 0274E-mail: jeddah@matrade.gov.my

UNITED ARAB EMIRATES Consul General / Trade CommissionerConsulate General of MalaysiaMalaysia Trade CentreLot 1-3 Ground Floor & 6-10 Mezzanine FloorsAl-Safeena Building Near Lamcy PlazaZaabeel RoadP.O.Box 4598, DubaiUnited Arab EmiratesTel: (9714) 335 5528/38Fax: (9714) 335 2220E-mail: dubai@matrade.gov.my

QATAR Marketing OfficerEmbassy of MalaysiaMalaysia Trade Centre DohaThe Gate Tower 2Level 2, Maysaloun StreetWest Bay, DohaQatarTel: (9744) 407 7350/52/53Fax: (9744) 407 7351Email: doha@matrade.gov.my

EUROPE

FRANCETrade CommissionerService Commercial De MalaisieDe L’ Ambassade De Malaisie90, Avenue Des Champs Elysees75008 Paris, FranceTel: (331) 4076 0000/0034Fax: (331) 4076 0001E-mail: paris@matrade.gov.my

GERMANy Trade Commissioner / ConsulConsulate of Malaysia (Trade Section)Kastor-Hochhaus (Commerzbank)17th Floor, Platz der Einheit 160327 Frankfurt am MainGermanyTel: (4969) 475015 10Fax: (4969) 2475015 20Email: frankfurt@matrade.gov.my

HUNGARyEmbassy of MalaysiaTrade Office (MATRADE)Pasareti ut 291026 BudapestHungaryTel: (361) 488 0810Fax: (361) 488 0290E-mail: budapest@ matrade.gov.my

ITALyTrade Commissioner/ConsuleConsulate of MalaysiaMalaysia External Trade Development Corporation (MATRADE)Piazza Missori 34th Floor, 20123Milan, ItalyTel: (3902) 669 81839Fax: (3902) 670 2872E-mail: milan@matrade.gov.my

THE NETHERLANDSTrade Commissioner Embassy of MalaysiaCommercial Section (MATRADE)Rustenburgweg 22517 KE The HagueThe NetherlandsTel: (3110) 4627 759Fax: (3110) 4627 349E-mail: rotterdam @matrade.gov.my

POLANDEmbassy of MalaysiaTrade Office MATRADEul. Zlota 59, Floor 9th00-120 WarsawPolandTel: (4822) 222 1765Fax: (4822) 222 1772E-mail: warsaw@matrade.gov.my

RUSSIAThe Embassy of MalaysiaTrade Section (MATRADE)2nd Floor, R01-209Dobrynya Business Center#8, 4th Dobryninskiy per.119409 MoscowRussian FederationTel: (7495) 933 5626Fax: (7495) 933 5636E-mail: moscow@matrade.gov.my

UNITED KINGDOMTrade CommissionerMalaysian Trade Commission (MATRADE)3rd and 4th Floor17 Curzon StreetLondon W1J 5HRUnited KingdomTel: (4420) 7499 5255Fax: (4420) 7499 4644E-mail: london@matrade.gov.my

UKRAINETrade Office (MATRADE)Embassy of MalaysiaNo 25, Buslivska StreetPecherskKiev 01014UkraineTel: (38044) 286 7128 /286 8940/1Fax: (38044) 286 8942E-mail: kiev@matrade.gov.my

TURKEyMATRADE IstanbulNo. 76, 20th FloorBuyukdere CaddesiMaya Akar Center Plaza34394 Esentepe, IstanbulTurkeyTel: (90212) 217 8003Fax: (90212) 217 8005E-mail: istanbul@matrade.gov.my

34 Useful Contacts

NORTH AMERICA

CANADAConsulate of MalaysiaTrade OfficeFirst Canadian Place 100 King Street WestSuite 5130 P.O Box 389Toronto, ON M5X 1E2CanadaTel: (1416) 504 6111Fax: (1416) 504 8315E-mail: toronto@matrade.gov.my

LOS ANGELES, THE USATrade Commissioner / Consul CommercialConsulate General of MalaysiaCommercial Section (MATRADE)777 South Figueroa StreetSuite 600, Los Angeles CA 90071United States of AmericaTel: (1213) 892 9034Fax: (1213) 955 9142E-mail: losangeles@ matrade.gov.my

MIAMI, THE USADirectorMalaysia Trade Centre703 Waterford Way, Suite 150Miami, Florida 33126United States of AmericaTel: (1305) 267 8779Fax: (1305) 267 8784E-mail: miami@matrade.gov.my

NEW yORK, THE USATrade CommissionerConsulate General of Malaysia (Commercial Section)3rd Floor, 313 East, 43rd Street New York, NY 10017United States of AmericaTel: (1212) 682 0232Fax: (1212) 983 1987E-mail: newyork@ matrade.gov.my

SOUTH AMERICA

BRAZILTrade CommissionerEmbassy of Malaysia (Commercial Section)771, Alameda Santos, Suite 727th Floor, 01419-00141, Sao PauloBrazilTel: (5511) 3285 2966Fax: (5511) 3289 1595E-mail: saopaulo@matrade.gov.my

CHILETrade CommissionerOficina Commercial de MalasiaEmbajada De Malasia AvdaTajamar 183Oficina 302, Las CondesSantiagoChileTel: (562) 234 2647Fax: (562) 234 2652E-mail: santiago@matrade.gov.my

MExICOTrade CommissionerEmbassy of Malaysia, Mexico CityPaseo de Las Palmas # 425Torre Optima 3, Office 1101 & 1102Col. Lomas de ChapultepecDel. Miguel Hidalgo, C.P.11000Mexico D.F.Tel: +5255 5201 4540Fax: +5255 5202 7338E-mail: mexicocity@ matrade.gov.my

ARGENTINAEmbassy of MalaysiaTrade Office (MATRADE)Villanueva 1040C1426BMD Buenos AiresRepublic of ArgentinaTel: (5411) 4776 0504/2553 4777 8420Fax: (5411) 4776 0604E-mail: buenosaires@ matrade.gov.my

AFRICA

EGyPTTrade CommissionerEmbassy Of MalaysiaCommercial Section21, El – Aanab StreetLevel 2, Mohandessine, GizaArab Republic Of EgyptEgyptTel: (202) 3761 0013Fax: (202) 3761 0216E-mail: cairo@matrade.gov.my

KENyATrade CommissionerHigh Commission of MalaysiaTrade SectionBlock 91/404, Gigiri Groove, GigiriP.O. Box 4228600100, Nairobi, KenyaTel: (25420) 712 0915Fax: (25420) 712 0916E-mail: nairobi@matrade.gov.my

SOUTH AFRICATrade CommissionerMalaysia Trade CommissionGround Floor, Building 5Commerce Square Office Park39, Rivonia Road, SandhurstSandton, JohannesburgSouth AfricaTel: (2711) 268 2380/ 2381Fax: (2711) 268 2382Email: johannesburg@ matrade.gov.my

SOUTH AFRICATrade CommissionerMalaysia Trade CommissionUnit C2, Angelina CourtNo. 3, Olawale Daodu Rd. Off Kingsway RoadIkoyi, Lagos, Nigeria00100, NairobiKenyaTel: (23401) 460 3952/3953Fax: (23401) 460 3954Email: lagos@matrade.gov.my

35Useful Contacts

MATRADE STATE OFFICES

JOHORDIRECTORMATRADE Southern Regional OfficeMalaysia External Trade Development Corporation (MATRADE)Suite 6B, Tingkat 6, Menara Ansar65, Jalan Trus80000 Johor BahruJohorTel: (607) 222 9400Fax: (607) 222 9500Email: johor@matrade.gov.my

PENANGDIRECTORMATRADE Northern Regional OfficeMalaysia External Trade Development Corporation (MATRADE)1st Floor, FMM Building 2767, Mukim 1Lebuh Tenggiri 2Bandar Seberang Jaya13700 Seberang Perai Tengah Pulau PinangTel: (604) 398 2020Fax: (604) 298 2288Email: penang@matrade.gov.my

TERENGGANUDIRECTORMATRADE Eastern Regional OfficeMalaysia External Trade Development Corporation (MATRADE)Tingkat 5, Menara Yayasan Islam TerengganuJalan Sultan Omar, 20300 Kuala Terengganu, TerengganuTel: (609) 624 4778Fax: (609) 624 0778Email: terengganu@ matrade.gov.my

SARAWAKMalaysia External Trade Development Corporation (MATRADE)Tingkat 10, Menara GrandLot 42, Section 46Ban Hock Road93100 KuchingSarawakTel: (6082) 246 780 / 248 780Fax: (6082) 256 780Email: sarawak@matrade.gov.my

SABAHMalaysia External Trade Development Corporation (MATRADE)Lot C5.2A, Tingkat 5, Block C Bangunan KWSPJalan Karamunsing88100 Kota KinabaluSabahTel: (6088) 240 881 / 242 881Fax: (6088) 243 881Email: sabah@matrade.gov.my

36 Useful Contacts

RELEVANT ORGANISATIONS

ATOMIC ENERGy LICENSING BOARD (AELB) Ministry of Science, Technology and InnovationBatu 24, Jalan Dengkil43800 SelangorMalaysia Tel: (603) 8922 5888Fax: (603) 8922 3685Website: www.aelb.gov.my BANK NEGARA MALAySIAJalan Dato’ Onn, P.O. Box 1092250929 Kuala LumpurMalaysia Tel: (603) 2698 8044Fax: (603) 2691 2990Website: www.bnm.gov.my.gov.myEmail: bnmtelelink@bnm.gov.my COMPANIES COMMISSION OF MALAySIA (SSM) Menara SSM@SentralNo 7, Jalan Stesen Sentral 5Kuala Lumpur Sentral50623 Kuala LumpurMalaysia Tel: (603) 2299 4400Fax: (603) 2299 4411Website: www.ssm.com.myE-mail: enquiry@ssm.com.my DEPARTMENT OF INDUSTRIAL RELATIONSLevel 9, Block D4, Complex DFederal Government AdministrativeCentre 62530 PutrajayaMalaysia Tel: (603) 8886 5460Fax: (603) 8889 2355Website: www.plws.gov.myE-mail: jppm@mohr.gov.my DEPARTMENT OF LABOURLevel 5, Block D3, Complex DFederal Government AdministrativeCentre 62502 PutrajayaMalaysia Tel: (603) 8886 5192Fax: (603) 8889 2368Website: www.jtksm.mohr.gov.myE-mail: jtksm@mohr.gov.my

DEPARTMENT OF WATER SUPPLyMinistry of Energy, Green Technology &Water Level 1, Block E4/5, Complex EFederal Government AdministrativeCentre 62668 PutrajayaMalaysia Tel: (603) 8883 6000Fax: (603) 8889 3712Website: www.jba.gov.myE-mail: jba@ktak.gov.my

DEPARTMENT OF ENVIRONMENTMinistry of Natural Resourcesand EnvironmentLevel 1-4, Podium 2&3Wisma Sumber AsliNo. 25, Persiaran Perdana, Precinct 4Federal Government AdministrativeCentre, 62574 PutrajayaMalaysia Tel: (603) 8871 2000 /8871 2200Fax: (603) 8889 1973/75Website: www.doe.gov.myE-mail: webmaster@doe.gov.my DEPARTMENT OF OCCUPATIONALSAFETy AND HEALTHLevel 2, 3 and 4, Blok D3, Parcel DFederal GovernmentAdministrative Centre62530 PutrajayaMalaysia Tel: (603) 8886 5000Fax: (603) 8889 2443Website: www.dosh.gov.myE-mail: jkkp@mohr.gov.my EMPLOyEES PROVIDENT FUNDKWSP BuildingJalan Raja Laut50350 Kuala LumpurTel: (603) 8922 6000Fax: (603) 8922 6222Website: www.kwsp.gov.myEmail: enquiry@kwsp.gov.my FIRE AND RESCUE DEPARTMENTLebuh WawasanPrecinct 762250 PutrajayaMalaysia Tel: (603) 8888 0036Fax: (603) 8888 0025Website: www.bomba.gov.myEmail: korporat@bomba.gov.my

IMMIGRATION DEPARTMENTLevel 1 - 7 (Podium)Block 2G4, Precinct 2Federal GovernmentAdministrative Centre62550 PutrajayaMalaysia Tel: (603) 8880 1000Fax: (603) 8880 1200Website: www.imi.gov.myE-mail: pro@imi.gov.my

INLAND REVENUE BOARD12th Floor, Block 9Government Office ComplexJalan Tuanku Abdul Halim50622 Kuala LumpurMalaysia Tel: (603) 6201 7101Fax: (603) 6203 9592Website: www.hasil.gov.myE-mail: callcentre@hasil.gov.my INTELLECTUAL PROPERTyCorporation Of MalaysiaUnit 1-7, Ground FloorMenara UOA BangsarNo.5, Jalan Bangsar Utama 159000 Kuala LumpurMalaysia Tel: (603) 2299 8400Fax: (603) 2299 8989Website: www.myipo.gov.myE-mail: ipmalaysia@myipo.gov.my MINISTRy OF HEALTH MALAySIABlock E1, E6, E7 & E10, Complex EFederal Government AdministrativeCentre 62590 Putrajaya, MalaysiaTel: (603) 8883 3888Fax: (603) 2274 7970Website: www.moh.gov.myE-mail: kkm@moh.gov.my MEDICAL DEVICES AUTHORITyMINISTRy OF HEALTH MALAySIALevel 5, Bangunan Plot 3C4, No.26, Jalan Putrajaya,MalaysiaTel: (603) 8885 0777Fax: (603) 603-8885 0758Website: www.mdb.gov.myE-mail: mdb@mdb.gov.my

MALAySIAN TECHNOLOGy DEVELOPMENTCORPORATION SDN.BHD (MTDC)Menara Yayasan Tun RazakLevel 8-9, Jalan Bukit Bintang55100 Kuala Lumpur MalaysiaTel: (603) 2172 6000Fax: (603) 2163 7549Website: mtdc.com.myE-mail: comms@mtdc.com.my

37Useful Contacts

MALAySIAN INDUSTRy - GOVERNMENT GROUP FOR HIGH TECHNOLOGy (MIGHT)Block 3517, Jalan Teknokrat 563000 CyberjayaSelangorMalaysia Tel: (603) 8315 7888Fax: (603) 8312 0300Website: www.might.org.myE-mail: info@might.org.my ROyAL CUSTOMS MALAySIALevel 7 North,Ministry of Finance ComplexPrecint 2 No.3 Persiaran PerdanaFederal Government AdministrativeCentre 62592 PutrajayaMalaysia Tel: (603) 8882 2300 /2500/2100Fax: (603) 8889 5901Website: customs.gov.myE-mail: cpa@customs.gov.my SIRIM BERHAD (STANDARDS AND INDUSTRIAL RESEARCH INSTITUTE OF MALAySIA)No. 1, Persiaran Dato’ MenteriSeksyen 2, P.O. Box 703540911 Shah AlamSelangor Darul EhsanMalaysia General Line: 603 5544 6000Fax: 603 5510 8095Customer Service CentreHotline: 1-300-88-7035Tel: 603 5544 6693/ 603 5544 6762/ 603 5544 6524Fax: 603 5544 6694Website: www.sirim.myE-mail: web@sirim.my TELEKOM MALAySIA BERHADLevel 51, North Wing, Menara TMOff Jalan Pantai Baru50672 Kuala LumpurMalaysia Tel: (603) 2240 1221Fax: (603) 2283 2415Website: www.tm.com.myE-mail: feedback@tm.com.my

TENAGA NASIONAL BERHAD129, Jalan BangsarPeti Surat 1100350732 Kuala LumpurMalaysia Tel: (603) 2296 5566Fax: (603) 2283 3638/2288 1419Website: www.tnb.com.myE-mail: webadmin@tnb.com.my

PENANG SKILLS DEVELOPMENT CENTRE1, Jalan Sultan Azlan Shah,Bandar Bayan BaruBayan Lepas11900 PenangMalaysia Tel: (604) 6437 909Fax: (604) 6437 929Website: www.psdc.gov.myE-mail: admin@psdc.org.my ENSTEK No. 1, Lebuh Enstek71760 Bandar EnstekNegeri SembilanMalaysia Tel: (606) 7916 888Fax: (606) 7917 788Website: www.th-properties.comE-mail: enquiries@th -properties.com KULIM HI-TECH MALAySIAKulim Technology ParkCorporation Sdn BhdSuite 3.01 - 3.023rd Floor KHTP Business CentreKulim Hi-Tech Park, 09000 KulimKedah Darul AmanMalaysia Tel: (604) 403 2420Fax: (604) 403 1973Website: www.khtp.com.myE-mail: promotion@khtp.com.my /marketing@khtp.com.my NUSAJAyANusajaya CentreNo. 8, Persiaran Ledang Heights81550 Nusajaya, JohorMalaysia Tel: (607) 277 3700Fax: (607) 277 3701Website: www.nusajayacity.comE-mail: info@uemland .uemnet.com PORT KLANG FREE ZONEPort Klang Free Zone Sdn BhdPO Box 261, Jalan Pelabuhan42009 Port KlangSelangor Darul EhsanMalaysia Tel: (603) 3101 5568Fax: (603) 3101 4489Website: www.pkfz.comE-mail: info@pkfz.com

TECHNOLOGy PARK MALAySIATECHNOLOGy PARK MALAySIA CORPORATIONSDN BHD Level 5, Enterprise 4Technology Park Malaysia57000 Bukit Jalil, Kuala LumpurMalaysia Tel: (603) 8998 2020Fax: (603) 8998 2110Website: www.tpm.com.myE-mail: webmaster@tpm.com.my

MALAySIAN INDUSTRIAL DEVELOPMENTFinance Berhad (MIDF)21st Floor, Menara MIDF82, Jalan Raja Chulan50200 Kuala LumpurMalaysia Tel: (603) 2173 8888Fax: (603) 2173 8877Website: www.midf.com.myE-mail: inquiry- feedback@midf.com.my SME CORP. MALAySIALevel 6, SME 1, Block BLot E, Jalan Stesen Sentral 2Kuala Lumpur Sentral50470 Kuala LumpurMalaysia Tel: (603) 2775 6000Fax: (603) 2775 6001Infoline: 1-300-88-1801Website: www.smecorp.gov.myE-mail: info@smecorp.gov.my SME BANKMenara SME BankJalan Sultan IsmailP.O.Box 1235250774 Kuala LumpurMalaysia Tel: (603) 2615 2020/2828Fax: (603) 2692 8520 /2698 1748Website: www.smebank.com.myE-mail: customercare @smebank.com.my

38 Useful Contacts

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Published by

Malaysian Investment Development Authority MIDA Sentral, No.5 Jalan Stesen Sentral 550470 Kuala Lumpur, Kuala Lumpur SentralMalaysia Tel : (603) 2267 3633 Fax : (603) 2274 7970 Website : www.mida.gov.my E-mail : investmalaysia@mida.gov.my

39

Published by

Malaysian Investment Development AuthorityMIDA Sentral, No.5, Jalan Stesen Sentral 550470 Kuala Lumpur, MalaysiaTel: (603) 2267 3633 Fax: (603) 2274 7970Website: www.mida.gov.myE-mail: investmalaysia@mida.gov.my

June 2017