®

IBM Software Group

© 2006 IBM Corporation

Increase productivity with offline forms Increase productivity with offline forms enabled by IBM Lotus® Forms software and Lotus enabled by IBM Lotus® Forms software and Lotus Expeditor and Lotus Mobile Connect extensionsExpeditor and Lotus Mobile Connect extensions

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Business need

Solution Details

Helpful information

Summary

Agenda

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On the Minds of Top Executives Worldwide

Source: IBM Corporation - July 2005 (Over 1400 Survey’s Worldwide)

CIO Challenges

Aligning IT & business goals

Building responsiveness and agility into the organization through IT

Enable IT staff to be more effective

CEO ChallengesProcess Efficiency

Meeting Customer Expectations

Employee Productivity

Security & Privacy

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“We need to make things more efficient, so we do more business, adding to the bottom line.”

Improve Efficiency and Productivity

“We need to work smarter, using faster performing and easier to use tools.”

Deliver Responsiveness and Reliability at Lower Cost

“It’s about giving certain users the ability to manage content and make changes themselves.”

Accelerate Application and Content Deployment

Existing Realities (“How do I…”)

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Enter SOA – Services Oriented Architecture

… a service?

A repeatable business task – e.g., check customer credit;

open new account

… service oriented architecture (SOA)?

An IT architectural style that supports

integrating your business as linked

services

"SOA impacts every aspect of IT and business.”

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A key element of SOA is to automate Paper-driven Processes

Paper-driven processes

Incur traditional costs… Paper and printing

Unused form disposal

Archival and storage

...as well as hidden costs that can slow business Lengthy completion times

Validation and error checking

Data re-keying

Physical routing time

Complex approval chains

Data aggregation across forms

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IBM Lotus Forms software Automates Forms Processing…Streamlining and Automating Forms Driven Business Processes

Increase IT Flexibility

Grow Customer Loyalty

Accelerate Transactions

Refocus Staff

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But what if….

Users want to increase productivity by securely creating and automatically submitting forms regardless of network connectivity

Users want to improve responsiveness through an interface that integrates Forms with a variety of apps (IT calls it Composite Applications)

Users want to increase productivity by securely creating and automatically submitting forms regardless of network connectivity

Users want to improve responsiveness through an interface that integrates Forms with a variety of apps (IT calls it Composite Applications)

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Mobile Laptop

Desktop

Simple

Lotus Expeditor and Lotus Mobile Connect software extend Lotus Forms applications -- online or offline in managed client environments

role-based

in context

process-

driven

Integrated

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Offline Forms Access

Customer need Create, edit, submit forms offline Create complex forms that require multiple sittings Integrate forms with business processes Use forms in composite apps

Value proposition offered by IBM Accelerate business processes through more flexible forms – anytime, anywhere

Products used Lotus Forms: For Pixel perfect forms completed online or offline Lotus Expeditor: For automated submission of offline forms and

inclusion of e-forms in composite applications. Lotus Mobile Connect: For security-rich connectivity

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Example scenarios in Government – Social Services & Social Security

Sweet Spot

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Sweet Spot

Source for Insurance Info: Insurance Industry LOB SOA Presentation

Example scenarios in Insurance - Claims, Sales & Customer Service, Policy Administration

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Sweet Spot

Source: Scenarios from Banking Industry LOB SOA Presentation

Example Scenarios in Banking - Front Office, Customer Relationship

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Business need

Solution Details

Helpful information

Summary

Agenda

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Enterprise Access Products in the Solution

Lotus Expeditor

• Server-managed client platform for semi-connected apps

urole-based

SOA Based

Process

driven

in context

services

Lotus Mobile Connect

• Mobile VPN for security-rich roaming and access

* Lotus Expeditor: new name for WebSphere Everyplace Deployment, (Nov ’06 release). ** Lotus Mobile Connect: new name for WebSphere Everyplace Connection Manager, (Nov ’06 release)

* Lotus Expeditor: new name for WebSphere Everyplace Deployment, (Nov ’06 release). ** Lotus Mobile Connect: new name for WebSphere Everyplace Connection Manager, (Nov ’06 release)

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IBM Lotus Expeditor

IBM’s strategic server-managed client platform Open standards-based alternative to Microsoft .NET client and Visual Basic

Client integration platform for laptops, desktops, kiosks and mobile Extends composite application (WebSphere Portal, Lotus Forms, etc) Aggregates a variety of application types in a single client view (eg Portlets, ActiveX,

Host terminal apps, Native, Windows, Swing and others)

Provides anytime/anywhere use of applications in semi-connected environment

Strategic to WPLC as standalone product and as the foundation for: Lotus Sametime 7.5 and Lotus Notes 8 software … and more!

Rich Client

Mobile Clients Composite Apps

Managed Eclipse / Web-

app based client

ERP

CRM

Customer Service

Collaboration

Inventory, Logistics

Supply Chain

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Lotus Expeditor: End to end Server Managed Client

Semi-Connected

Support

IT Data CenterDesktops, Laptops, Kiosk’s, PDA’s* …

Back- End Services

to

SOA Managed

Client

ExpeditorServer

Expeditor Client

SOA Managed Client Platform

~

Operates Connected or

Offline

* Portal Administered Client not available on PDAs

PORTAL

SERVER

/

APP

SERVER

Think: “Replication”Think: “Replication”

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Available regardless of connection End users can create, save and edit e-forms locally with Lotus

Forms software and then use Lotus Expeditor software to store them locally on an encrypted database and then automatically submit them once reconnected to a network.

Participate in composite applications Seamless “integration-at-the-glass” with Web, rich, and/or native

applications.

Managed via existing enterprise systems Exploit existing enterprise systems such as relational databases,

Lotus Domino or host systems to manage e-forms - synchronously or asynchronously

Integrate with IT processes Extract important IT data from e-forms for integration into

automated processes

Lotus Forms + Lotus Expeditor = More

Markup based Lotus Forms

Pixel perfect paper replacement

Lotus Forms

Digital signatures Lotus Forms

Composition Expeditor

Disconnection Expeditor

Managed Expeditor

Integration Expeditor

eForm

Lotus Forms + Lotus Expeditor Integration

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Browser

Portlet Factory

IBM Lotus Mobile Connect

Secure Connectivity

User authentication

Data encryption

Security-richVPNs

Optimized access

IBM’s security-rich mobile VPN software

Seamless cross-network roaming Secure wireless & wire line roaming to over 40+ networks Proven ROI - least cost routing & data optimization

Security-rich end-to-end connection to corporate intranets Strong authentication and support for RSA Secure ID End-to-end encryption- DES, Triple DES, RC5 and AES FIPS 140-2 certification

Scalable and Reliable Supports gateway clustering, and can distribute across

multiple sites

Used Worldwide today by IBM mobile workers!!

Sametime

Sametime

Notes 8

Expeditor

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Lotus Mobile Connect: Secure Mobile VPN (Virtual Private Network)

IT Data CenterDesktops, Laptops, Kiosk’s, PDA’s* …

Back- End Services

to

Mobile Connect Clients

Mobile Connect Client

Mobile Connect Clients

PORTAL

SERVER

/

APP

SERVER

Mobile Connect Server

Security-rich VPN

FirewallFirewall

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Competitive Differentiation vs. Microsoft .NET

Lotus Expeditor software helps enable these benefits More sophisticated composite apps -> Greater responsiveness

Aggregate a variety of sources (ActiveX, Swing, Eclipse SWT, Host Access and others..)

Based upon open standards -> No vendor lock in plus reuse of developer skills

Support variety of platforms (Linux, Windows, Windows Mobile etc) –> More flexible

Apps portable between platforms and backward compatible -> Lower maintenance and support cost

Lotus Mobile Connect software World class encryption (FIPS 140-2 certification) Seamless Roaming

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Business need

Solution Details

Helpful information

Summary

Agenda

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Helpful Links

Lotus Expeditor Website: http://www.ibm.com/software/lotus/products/expeditor

Workshops: https://www.ibm.com/jct09002c/isv/spc/events

Lotus Mobile Connect Website: http://www.ibm.com/software/lotus/products/mobileconnect

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Business need

Solution Details

Helpful information

Summary

Agenda

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Improve productivity and increase responsiveness through secure offline access to forms – anytime, anywhere Lotus Forms: Pixel perfect e-forms Lotus Expeditor: Automated submission of offline forms and inclusion of e-forms

in composite applications. Lotus Mobile Connect: Security-rich connectivity

Competitive advantages of IBM’s solution helps enable these benefits More sophisticated composite apps More responsiveness

Aggregate a variety of sources (ActiveX, Swing, Eclipse SWT, Host Access and others..) Based upon open standards No vendor lock in plus reuse of developer skills Support variety of platforms (Linux, Windows, Windows Mobile etc) More flexible Apps portable between platforms and backward compatible Lower maintenance and support

cost World class encryption Security-rich connection

Summary

Please visit the product Web sites... See the demos....

And download the Lotus Expeditor toolkit trial today.

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