&. Government Recordkeeping Keeping Records Together.

14
&

Transcript of &. Government Recordkeeping Keeping Records Together.

Page 1: &. Government Recordkeeping Keeping Records Together.

&

Page 2: &. Government Recordkeeping Keeping Records Together.

Government RecordkeepingKeeping Records Together

Page 3: &. Government Recordkeeping Keeping Records Together.

Government Recordkeeping

Helpful We will listen to you to understand your needs.

Relevant We will provide advice that is practical, meaningful and easy to understand.

Collaborative We will work with you and try new ways of doing things.

Accessible We will be friendly, approachable and easy to reach.

Customer charter for public authorities

Page 4: &. Government Recordkeeping Keeping Records Together.

Government Recordkeeping

Page 5: &. Government Recordkeeping Keeping Records Together.

Government Recordkeeping

Page 6: &. Government Recordkeeping Keeping Records Together.

Government Recordkeeping

Page 7: &. Government Recordkeeping Keeping Records Together.

We need your help to transform the GRDS. We have a vision it will:

Government Recordkeeping

Page 8: &. Government Recordkeeping Keeping Records Together.

GRDS Lite and

Short Term Value Records

Government Recordkeeping

Page 9: &. Government Recordkeeping Keeping Records Together.

Going PaperLitePaperlite

The group worked to:

• streamline business processes

• lead the take-up of electronic processing

• improve the use of technology

• organise a clean-up day, which all of QSA participated in – including the executive team and all managers.

Page 10: &. Government Recordkeeping Keeping Records Together.

Record transfer and retrievalRe-imagining process

Page 11: &. Government Recordkeeping Keeping Records Together.

Renewal of transfer process

• High demand for transfer of permanent records to QSA

• Cyclical demand, but at times unpredictable

• Identified need to increase throughput, maintain standards and work collaboratively with agencies

Transfers

Page 12: &. Government Recordkeeping Keeping Records Together.

Transfers

Page 13: &. Government Recordkeeping Keeping Records Together.

Getting resultsTransfers

We all have the same goal – preservation of permanent public records. Working together enables QSA to

continually improve practice for mutual benefit.

In the first quarter 2014-2015, the QSA transfer rate has

increased by almost 50%