- doag.org€¦ · Jump Start Your Applications Integration Using ... detailed analytics and...

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Transcript of - doag.org€¦ · Jump Start Your Applications Integration Using ... detailed analytics and...

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Jump Start Your Applications Integration Using Oracle Application Integration Architecture (AIA)Lionel DubreuilDirector, AIA Product ManagementOracle Corporation

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Agenda

• Challenges• Integration Approaches & Solutions• Oracle’s Strategy• Oracle Application Integration Architecture

(AIA)• Customer Case Studies• Summary

© 2011 Oracle Corporation – Proprietary and Confidential

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CIO PrioritiesGreater Productivity through Business Process Improvement

“Business expectations and CIO strategies appear stable, with a continued focus on business process improvement, cost reduction and analytics… however business expectations are shifting from greater cost-based efficiencies to achieving better results-based on enterprise and IT productivity.”

– Gartner Group, Leading in Times of Transition:

The 2010 CIO Agenda

“Today IT is directly accountable for business results …one way to improve business processes is through better

integration of enterprise applications….”

- Gartner Group, The 2010 CIO Agenda

© 2011 Oracle Corporation – Proprietary and Confidential

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Integrated Solutions

Key Factors Impacting Business Process IntegrationWhy is this the situation?

Technologies

IT Budget

Applications

Organization

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The “Do Nothing” Scenario is not an option!

How can Oracle

help you deliver ?

Organization

Technologies

IT Budget

Applications

Integrated Solutions

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Agenda

• Challenges• Integration Approaches & Solutions• Oracle’s Strategy• Oracle Application Integration Architecture

(AIA)• Customer Case Studies• Summary

© 2011 Oracle Corporation – Proprietary and Confidential

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Application Integration Approaches Current Integration Capabilities Limit Effectiveness

35-65% is integration

Source: Should You Build, Buy, Rent, Or Download Your Integration Capability?, Forrester Research, Inc., December 2009

© 2011 Oracle Corporation – Proprietary and Confidential

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Application Integration ApproachesOracle Integration Approaches & Products

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Style Description Use Cases Toolset

Data-centricIntegration

• Initial data synchronization between applications• Bulk upload of recurring transactions

Integration through native interfaces

• Providing enterprise data through multiple channels such as web and voice where the application itself has no such capability

Integration through Web services

• Applications integration across a wide variety of potentially incompatible technology platforms including integration with third-parties (i.e. for business-to-business scenarios or the use of Software-as-a-Service) eliminates the use of the native interfaces as an option.

Referencedata query

• Geocode or tax lookups, evaluating availability to promise (ATP) for inventory/manufactured goods, or something as a simple as retrieving an account balance.

Process-centric Integration

• Orchestration of transactional data from the point of capture through transformation and movement to back-office systems

• Drive the movement of transactional data through a process based on a business event.

Oracle SOA Suite

Oracle BPM Suite

Oracle Golden Gate

Oracle Data Integrator

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Application Integration ApproachesOracle Application Integration Architecture (AIA)

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Style Description Examples

Data-centricIntegration

• Initial data synchronization between applications• Bulk upload of recurring transactions

Integration through native interfaces

• Providing enterprise data through multiple channels such as web and voice where the application itself has no such capability

Integration through Web services

• Applications integration across a wide variety of potentially incompatible technology platforms including integration with third-parties (i.e. for business-to-business scenarios or the use of Software-as-a-Service) eliminates the use of the native interfaces as an option.

Referencedata query

• Typical use cases include geocode or tax lookups, evaluating availability to promise (ATP) for inventory/manufactured goods, or something as a simple as retrieving an account balance.

Process-centric Integration

• Orchestration of transactional data from the point of capture through transformation and movement to back-office systems

• Drive the movement of transactional data through a process based on a business event.

Inte

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Agenda

• Challenges• Integration Approaches & Solutions• Oracle’s Strategy• Oracle Application Integration Architecture

(AIA)• Customer Case Studies• Summary

© 2011 Oracle Corporation – Proprietary and Confidential

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• Integration Accelerators

• End-to-End Business Process Templates

• Between Oracle & Non-Oracle Applications

• Common Infrastructure

• Standardized Approach

• Certified with Oracle and Non Oracle Applications

• Open Standards

• XML Business Objects and Services

• Certified with Oracle Fusion Middleware 11g

Pre-Built Integration

Accelerators

Simplifying the Integration ExperienceTargeted Investments

Tools & Technology

Applications

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Oracle Applications StrategyRecommended Actions: Upgrade, Adopt, Extend

Upgrade to Latest Oracle

Applications Release

AdoptStandards-Based

Technology

Extend Business Value with

Co-existence Opportunities

E-Business Suite 12.1

Oracle SOA Suite and AIA

Oracle OBIEE

JD Edwards E1 9.0

Oracle ADF & WebCenter

Oracle Identity Mgmt

Fusion AppsVCP 12.1Demantra 7.3

Oracle Content Management

Oracle Enterprise Mgr

SCM:VCPDemantraAgileJD Edwards

World A9.2

OTM 6.1WMS 12.1

PeopleSoft Enterprise 9.1

Agile PLM 9.3

Agile PLM for Process 6

BI Apps

CRM On Demand

Hyperion EPM

GRC

Industry Apps

Siebel CRM 8.2

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Agenda

• Challenges• Integration Approaches & Solutions• Oracle’s Strategy• Oracle Application Integration Architecture

(AIA)• Customer Case Studies• Summary

© 2011 Oracle Corporation – Proprietary and Confidential

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Application Integration ArchitectureSolutions Which Deliver Sustainable Integration

•Powered by Oracle Fusion MiddlewareLeverage Oracle’s best-in-class, standards-based SOA Middleware platform

•Reference Process ModelsOptimize business performance leveraging Oracle’s extensive experience and best practices

•Pre-built IntegrationsAccelerate implementation of discreet business processes using AIA’s pre-built integrations across Oracle Applications

•Foundation PackBuild cross-functional business processes across any of your applications utilizing a standardized approach and methodology

Complete. Open. Integrated.

Packaged Integration Accelerators For Specific Applications & Processes (PIPs and Direct Integrations)Pre-built Integrations

BPM Suite

Process Management Registry & Repository

Service Management

SOA Governance

Process Integration

B2BIntegration

SOA Suite ODI Suite

Bulk Data Processing

Data Quality

Foundation Pack

Reference Process Models

Common Objects & Standard Shared Services

SOA/BPM Framework & MethodologyDeveloper Utilities

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AIA Foundation Packs Key Take Away

Top-Down ApproachApplication-IndependentPre-built Horizontal & Industry

specific content

Business ProcessDriven Approach

30+ Design PatternsEnd-to-End Lifecycle

ManagementLeverages Oracle Enterprise

Repository

Best Practices Methodology & Governance

Over 1300+ ServicesStandards-based (OAGIS,

UN/CEFACT, ISO, …)Horizontal & Industry

specific

Pre-Built CommonObject Library

Application IndependentProven customer

installed base

Works with Any Application

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AIA Pre-Built Integrations Key Take Away

Top-Down ApproachBest Practices Business

ProcessesPre-built Horizontal &

Industry specific content

Business ProcessDriven Approach

Configurable to your unique requirementsExtension frameworkUse as reference template

Configurable & Extensible

Pre-defined Integration Flows & ArtifactsBased on AIA Framework &

MethodologyNew UI & Web Services

included

Pre-Built End-to-End Business Processes

Applications Unlimited: E-Business Suite, PeopleSoft, JDE E1, Siebel CRM, CRMODIndustry Apps: Comms,

Utilities, Health SciencesMaster Data Management:

Customer & ProductSAP

Application Specific

© 2011 Oracle Corporation – Proprietary and Confidential

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AIA Pre-Built IntegrationsJump-start Projects, Reduce Risks, Lower Costs

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Oracle E-Business Suite

JD Edwards EnterpriseOne

Enterprise Taxation Management

PeopleSoft

Primavera

GLog Transportation Management

Siebel CRM

Oracle CRM OnDemand

Agile PLM

Agile Process

Demantra Demand Planning

Hyperion

Oracle Value Chain Planning

Banking

Communications

Health Sciences

Retail

Utilities

Product Master

Customer MasterCro

ss In

dust

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Indu

stry

MD

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SAP

Oth

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Oracle Application Integration Architecture The Road Forward

• 7 Cross Industry PIPs• 4 Industry PIPs• 1000 + Service Library

Certification on 11g R1• Integrated Development

Lifecycle with OER• Service Constructor• Deployment Plan Generator• More canonical objects

Foundation Pack Industry Extn• More Insurance EBOs/EBSs

11g Upgrade for Pre-Built Integrations (3 new, 16 existing)

NEW PIPsDesign to Release: Agile PLM for Process - OPMSerialization and Tracking: OPSM – EBSOracle Clinical Trials Integration Pack for Siebel Clinical

*Timeframes are subject to change at any time and not a commitment to deliver.All capabilities and dates are for planning purposes only and may not be used in any contract

Industry Specific•Communications Pack•Utilities Pack•Health Sciences Pack

Cross Industry•MDM Customer Pack •MDM Product Pack •Cross Industry Pack

Pre-Built Integrations Released in logical groups

Certification on 12g• Streamlined Governance

• Enhanced Developer Productivity

• Support for Oracle Service Bus

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Business Process Driven Approach

Integrated Business Governance Solution

Canonical Objects Library

4Best Practices Methodology

Key Concepts

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Documented, Conceptual Best Practice Processes

Cross-Industry Reference Process Models

Composite Business Flows

•Business User View•20+ Enterprise Processes•Based on Fusion Activity flows•Mapped to Service artifacts

Industry Reference Process Models

•Industry Specific versions•Communications•Financial Services•Health Sciences•Insurance•Retail•Utilities

•Specific to AIA Process Integration Packs (Order to Cash, Quote To Order, and Design to Release, for example)•Task Level

•Pain Point Focused•Drive Solution Sets

Pre-Built Best Practices Business Process Definitions in:

Accelerate your system design, implementation and upgrade projects by starting with AIA’s library of pre-built business process models

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Enterprise (L0)Conceptual representation of processes across the entire enterprise• Abstract, very high-level summary of all end-to-end processes

Business Process Driven Foundation Integrates Oracle, Third-party and Custom-developed Processes

Business Process Area (L1)Conceptual representation of major end-to-end business process• Abstract, high-level view of a specific end-to-end process

Business Process (L2)Breakdown and conceptual representation of process • Still abstract; no implementation details; however conceptual analytic and

implementation requirements may be prescribed

Activity (L3)Breakdown of one activity from the detailed business process, depicting related tasks required to perform the activity • Detailed; application-specific task flows are shown; tasks are associable with

application pages or services; detailed analytics and integration points are represented. SOA and BPEL details can be added.

Authoritative and Guiding Source for Industry Process Best Practices•Enhanced Telecom Operations Map® (eTOM®), CIM (Common Information Model) , Supply Chain Council (SCOR), Value-Chain Group (VCG), Federal Enterprise Architecture Business Reference Model (FEA)•And other external industry best practice sources

Four

Lev

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of D

ecom

posi

tion

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Business Process Driven Approach

Integrated Business Governance Solution

Canonical Objects Library

4Best Practices Methodology

Key Concepts

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AIA Concepts Advantages of a Canonical Data Model

CRM ERP

Billing Shipping

ENTERPRISE BUSINESS OBJECT(Common Data Model)

CRM ERP

Billing Shipping

• Forrester (October 17, 2009)– …50-60% of those doing SOA are creating a canonical

information model (increased from the 39% rate our 2007 survey found). …

Source: Mike Gilpin, Vice President, Research Director - Forrester• “Are you creating a Canonical (or “Common”) Information Model?” Article (October 17, 2009)

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Enterprise Business Objects LibraryPrebuilt, Standards Compliant Content

Sales Project Management Procurement

Supply Chain & Order Management

Financials HumanResources

Customer

Item

Opportunity

Quote

SalesOrder

Payment

Business Unit

Department

Grade

Job

Position

Worker

AccountingEntry

AccountingPeriod

BankAccount

BusinessCalendar Chart Of Accounts

CurrencyExchange

Bill Of Materials

BatchProduction Order

DemandForecast

InventoryTransaction

Invoice

Order

PayableInvoice

PaymentTerm

PurchaseOrder

Requisition

Supplier

BlanketPurchase Agreement

ResourceList

ResourceSchedule

ProjectCalendar

ProjectBudget

Project

TimeSheet

Service &Marketing

InstalledProduct

ServiceRequest

ReceivedPayment

PriceList

Promotion

CustomerInteraction

Cro

ss-In

dust

ry S

uppo

rtIn

dust

ry S

uppo

rt

Communications

Public SectorInsurance

Banking & Wealth Management

Utilities

Health Sciences

More To Come…

AIA 11gR1 (11.1.1.4.0) • Enterprise Business Objects > 130• Enterprise Business Services > 1100

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Oracle Enterprise Business ObjectsUnique Differentiator for Any-to-Any Process Integrations

EBS Siebel GBU… SAPFusion App

EBO Reconciliation

BPM

Services

Data

End ResultCommon Service Definitions across Applications

Order•Create•Read•Update•Delete

SID/SWIFT…EDI

•Establish Reference standard•Reconcile with Product•Determine what to add

CCTS

Content StandardsBusiness Process Models

© 2011 Oracle Corporation – Proprietary and Confidential

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Business Process Driven Approach

Integrated Business Governance Solution

Canonical Objects Library

4Best Practices Methodology

Key Concepts

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Integrated Business Governance SolutionEnd-to-end SOA Lifecycle• From Ideas • Through Development• To Production• And Iterate . . .

AIA 11g Development Lifecycle

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AIA Development LifecycleIntegrated, Automated, Productive and Role Driven

Each lifecycle stage supports the downstream activities• Automation: auto-generate inputs to be consumed by downstream activities• Consistency: Information trickles downstream from one stakeholders to another

automatically to ensure consistency• Productivity: More scalable, productive, and lean PIP development given infrastructural

support throughout the lifecycle

Business Process Modeling

Functional

Definition

Service Design &

Construction

Deployment Plan

Generation

Install &

Deploy

Business Analyst

Solution Architect

Solution Architect/ Developer

(Installation) Developer

Customer IT

BPA Suite

Lifecycle Workbench

Service Constructor

Deployment Plan Generator

AIA Installer

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Business Process Driven Approach

Integrated Business Governance Solution

Canonical Objects Library

4Best Practices Methodology

Key Concepts

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AIA Foundation PackDesign Patterns

Message Processing Patterns• Asynchronous messaging• Event-driven consumers• Competing consumers• Service instance routing• Guaranteed delivery• Request / Response

Benefits:• Guaranteed delivery• High throughput & scalability• Loosely coupled interaction

Service / EBO Governance Patterns• Compatible / Incompatible changes• Schema / Service versioning• Service retirement• Service decomposition

Benefits:• Promotes organizational agility• Protects consumers from provider contract

changes• Eliminates need for consumers and providers to

evolve at the same rate

Integration Artifact Extensibility Patterns• Schema extensibility• Service extensibility• Transformation extensibility• Business process extensibility

Benefits:• Pre-defined extensibility points• Extensions are upgrade-safe

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AIA Foundation PackMethodology & Reference Architecture

Checklist for an Open, Standards Based Enterprise Architecture

Foundation Pack Methodology &

Reference Architecture

Reconcile semantic differences across all applications in your domain

Define standard for standards in your organization (both technical & content)

Build canonical business entities

Design the business service interface

Design a service interaction layer

Define integration design patterns

Map design patterns to technology

Define data integration guidelines

Define security model

Design performance best practices

Design utility services (error handling)

Define service versioning & evolution guidelines

Benefits• Focus more on application

design not technology or techniques

• Minimize risk using a proven methodology

• Reduce costs• Achieve a repeatable,

sustainable future-proof architecture model

© 2011 Oracle Corporation – Proprietary and Confidential

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Agenda

• Challenges• Integration Approaches & Solutions• Oracle’s Strategy• Oracle Application Integration Architecture

(AIA)• Customer Case Studies• Summary

© 2011 Oracle Corporation – Proprietary and Confidential

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Sampling of AIA Customers Across Industries

Public Sector Consumer Goods / Retail

Engineering / ConstructionCommunications Other

Professional ServicesLife Sciences High Tech Financial Services Industrial

Manufacturing

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Enhance Global, Multi-Channel Business with Access to Real-Time Data

• Built enterprise application integration platform using OFM 11g and AIA FP 11gR1 to connect JD Edwards to 4+ core systems (Epicor Retail POS, Manhattan Warehouse Management, Sterling EDI, Demandware Ecommerce)

• A shoe manufacturer founded which produces and designs clogs made from plastic

• Customer has a host of various applications need to manage their supply chain (creation to distribution)

• Various target applications that need to have data fed into / pulled from• IT Dept looking for an enterprise-level integration strategy

Opportunities & Challenges

• Faster order flow• Minimizes human overhead for order processing• Reduces IT resource required to maintain the overall systems• Live in America’s and Asia, supporting 10,000+ sales orders/day, 6000+ Warehouse Shipment

Releases/day, 4000+ Inventory transactions/day, 6000+ shipment transactions per day

Solution

Results

•Industry: Consumer Goods•Partners: Wipro

More Info: Press Release

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Dell Reduces Development Costs by 20% and Delivers a Foundation for Success with AIA

• SOA Suite, AIA Foundation Pack, Oracle Service Bus, Oracle Enterprise Repository (OER)• Using SOA infrastructure and AIA to integrate applications (Oracle E-Business Suite) using loosely

coupled Web services, that in turn are stored in OER • OER feeds service information to other repositories and will also receive information

• Integrate multiple packaged and custom systems spread across the globe• Develop the ability to reuse project code• Take advantage of best practices from previously successful projects

Opportunities & Challenges

Solution

Results• Oracle AIA Foundation Pack and Oracle Fusion Middleware help Dell cut development costs by up to 20%• Dell and Oracle partnership accelerates deployment of SOA infrastructure by up to 30%• SOA development helps Dell reuse project components and transfer knowledge from successful projects• Dell SOA and Oracle tools expected to reduce integration time by up to 30%• Reliable order management infrastructure improves customer service

More Info: Dell.com website

•Industry: High Technology•Partners: Deloitte & OCS

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Morrison’s Selects SOA to Orchestrate Complex Supply Chain

• SOA Suite (BPEL, OSB), AIA Foundation Pack• Apps: E-Business Suite, Siebel, PeopleSoft, Oracle Retail, Mainframe applications• Decision to integrate both Mainframe and Packaged Oracle ERP apps with canonical data views based

on AIA Foundation Pack

• Morrison’s is the fourth largest chain of supermarkets in the United Kingdom with 300 locations (Employees: 118,000, Revenue: $13 million USD)

• Large, complex Supply Chain environment (merchandising, WMS, financials, stores.)• No one standard middleware platform• Desire to migrate away from legacy mainframe apps• Brittle system with hidden business logic• Not easily scalable• Need to integrate packaged ERP with Mainframe Apps

Opportunities & Challenges

• Immediate visibility into process errors • Morrisons can more effectively compete with competitors (Tesco, Sainsburys, etc)• Lowers TCO for IT infrastructure (skill sets, maintenance, support contracts, etc) • Complete refresh of all systems replacing legacy apps with Oracle ERP / Packaged solutions• Increased business agility for future growth

Solution

Results

•Industry: Retail•Partner: Wipro

© 2011 Oracle Corporation – Proprietary and Confidential

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Agenda

• Challenges• Integration Approaches• Oracle’s Strategy• Oracle Application Integration Architecture

(AIA)• Customer Case Studies• Summary

© 2011 Oracle Corporation – Proprietary and Confidential

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Integrated Solutions

Oracle Application Integration Architecture (AIA)Summary

Path to Fusion Applications

Jump-start Integration Projects

Reduce Integration Risks

Lower Integration Costs

© 2011 Oracle Corporation – Proprietary and Confidential

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The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

© 2011 Oracle Corporation – Proprietary and Confidential