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Transcript of © Copyright 2013 CBB the not4profit people Interwork Limited.
© Copyright 2013 CBB the not4profit people
Risk & Opportunity and Planning at Board Level
Interwork Limited
© Copyright 2013 CBB the not4profit people
Agenda
A Boards role and responsibilities in a changing environment
How to keep up to date
Reviewing your board’s operating structure
Inherent risks and opportunities in a changing environment
Good governance through strategic planning
How to assess your organisation’s capacity and capability for
opportunity
Board and Management - roles and responsibilities/making it work
© Copyright 2013 CBB the not4profit people
Good Governance
Good Governance Focus on setting effective strategies Implementing relevant business risk management Rational and structured decision making Conduct and ethics Roles and Responsibilities Enhancing Organisational Performance Committing to compliance requirements Succession planning Quality CEO Experienced Chairperson Self regulating/monitoring Board’s effectiveness Effective Audit Committee
© Copyright 2013 CBB the not4profit people
NFP Governance
Members
Directors/ Board
CEO
Staff
Elect
Appoint
Appoint
© Copyright 2013 CBB the not4profit people
NFP Accountability
Legal Framework Associations Incorporation Act 1985 [State-South Australia]
Corporations (Aboriginal and Torres Strait Islander) Act 2006
[Commonwealth]
Corporations Act 2001 [Commonwealth]
Regulators Office of Consumer and Business Affairs [OCBA] in South
Australia
Office of the Registrar of Indigenous Corporations [ORIC]
Australian Securities and Investment Commission [ASIC]
© Copyright 2013 CBB the not4profit people
Risk Management - What Types?
Business Risk Planning
Business Continuity Planning
Disaster Recovery Planning
Pandemic Risk Planning
© Copyright 2013 CBB the not4profit people
Managing Risk - Practices
Policy and procedures manual Accountability and reporting
processes Insurance
Director’s and Officer’s Insurance Public Liability Insurance Deed of Access, Indemnity and
Insurance
© Copyright 2013 CBB the not4profit people
Managing Risk - Board Member? Be Involved Receive Board papers in advance Read Board papers in advance of meeting Attend all Board meetings Be persistent in asking questions to clarify
information Insist on professional advice where required Have effective systems to monitor Board
decisions Engage in frank debate Don’t shrink from making the “hard decisions” REMEMBER: The Legal Cases..
© Copyright 2013 CBB the not4profit people
Relationship between strategic planning and continuous improvement
Scope for Improvement (Strategic Planning)
HOW• Business
Plan• Action Plans• Implementati
on Plans
Annual Planning
WHERE• Business Vision• Business Mission• SCA• Basis for Growth• Functional
Strategies
Managing for Continuous
Improvement
NOW•
Diagnostic
• Analysis• Initial
ReviewSTART
© Copyright 2013 CBB the not4profit people
Strategic Framework
Vision/Value
Mission
SCA
Process
FinanceInnovationPeople
Marketing
E n a b l i n g S t r a t e g i e s
© Copyright 2013 CBB the not4profit people
Innovation – Innovate or Perish?
“It makes no progress unless it sticks out its neck”
Behold the tortoise!
© Copyright 2013 CBB the not4profit people
Board and Management Roles
• Policy
Directors....direct
• Action
Managers...manage
© Copyright 2013 CBB the not4profit people
Board Induction/Orientation Pack (1)
Board Induction & Orientation – set a date
List of continuing members
Board Member job descriptions
Example - Board Agenda and Minutes
Role of Directors
Role of Office Bearers
List of Standing Committees and their scope
Organisation Chart showing delegations
Constitution
© Copyright 2013 CBB the not4profit people
Board Induction/Orientation Pack (2)
Policy and procedures manual including:
Risk management policies
Grievance policies
OSH&W Policy
Last year’s annual report
This year’s budget
Current Strategic Plan
Organisation’s Web Site URL etc
Information about Directors and Officers Insurance
Nomination form for upcoming AGM
© Copyright 2013 CBB the not4profit people
Board Induction/Orientation Pack (3)
Meeting Dates
Program reporting dates
Budget meetings and reporting dates
Strategic Plan Review
Board Performance appraisal dates
CEO Performance Appraisal date
© Copyright 2013 CBB the not4profit people
Board Performance (1)
Strategic Plan Yes
No
Is there a current strategic plan (i.e. a plan for the current period)
Was there consultation with a sample of stakeholders?
Does the plan drive Board and CEO decision making and priorities?
Is the plan reviewed at least annually by the Board?
Are internal and external changes addressed during the review?
Has the plan been communicated to all stakeholders and staff?
Have too many operational actions been created by the Strategic Plan?
Did the Board check with the CEO that the workload was feasible?
© Copyright 2013 CBB the not4profit people
Board Performance (2)
Financial Position and Budget Yes
No
Does the Board receive monthly P&L and Balance Sheet Reports
Does the P&L compare ‘actual’ to ‘budget’ and show ‘year to date’?
Is a bank reconciliation undertaken prior to producing the report?
Are major budget variations explained, clearly in monthly reports?
Are a cash flow forecast and options presented when emerging financial impact may be significant?
Are major capital items presented and easily identified?
How easy is it to read and understand financial reports?
Does the Board have someone with financial qualifications who is involved in the Board’s review/audit of financial performance?
© Copyright 2013 CBB the not4profit people
Board Performance (3)
Funding and Service Agreements Yes
No
Is progress against the agreements objectives / targets reported to the Board frequently enough?
Is the receipt and acquittal of funds identified in financial reports?
Does the organisation report as required by the funding agreement to the funding agency and the Board?
Would the Board advocate on behalf of its clients, even where this may place government funding at risk or might clash with government policy?
The Board has a working understanding of its industry sector and the standards that underpin the sector?
© Copyright 2013 CBB the not4profit people
Board Performance (4)
Client needs and satisfaction levels Yes
No
Service to clients are reasonably accessible and are equitable?
Client communication is frequent and effective?
Client information is treated with appropriate confidentiality?
The Board uses its client feedback process to shape service delivery, strategy and decision making?
© Copyright 2013 CBB the not4profit people
Board Performance (5)
Audit Reports Yes
No
The Board is briefly notified in advance by the CEO of any audit and its temporary impact on the existing workload.
The Board receives a complete copy of the audits results or report.
The Board or its sub-committee works closely with the Auditor during the annual financial audit.
Post report, corrective actions are developed and implemented.
The Board monitors progress / outcomes of corrective actions.
The Board reviews audit reports as opportunities for continuous improvement and risk management?
© Copyright 2013 CBB the not4profit people
Board Performance (6)
Marketing / Public Relations / Media Yes
No
The Board has a policy on media liaison?
As part of its PR and networking roles, could the Board do more to raise awareness and support for the organisation?
The Chair and/or CEO have developed a relationship with the local media?
The Board clearly understands its Sustainable Competitive Advantage?
© Copyright 2013 CBB the not4profit people
Board Performance (7)
Risk Management Yes
No
The Board has a policy on Risk Management?
Major risks (only) at both Board level and administrative level are identified and documented in a risk register.
Responsibility for mitigating major risks (not all risks) is assigned?
The Board monitors risks and their associated treatment annually?
All Board members understand their cover for Public Liability and Professional Indemnity Insurance?
© Copyright 2013 CBB the not4profit people
Board Performance (8)
Board Practices Yes
No
Board has ‘Delegation of Authority’ and ‘Conflict of Interest’ policies.
Board has written terms of reference for sub-committees.
All Board members participate and contribute during meetings.
Agenda usually contains briefings or short reports.
Members always read their agenda/reports before meetings.
Minutes are timely, accurate, signed and securely filed.
Communication at meetings is usually clear and comprehensive.
Training /information sessions for Board members occur at least annually.
Meetings usually generate no more than 8 actions for the CEO.
Board has succession planning/process for Chair/CEO roles.
Board members practice private frankness and public solidarity.
Board has an effective induction process for new members.