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Case # 30 Andrew Stewart

Chervon MooreBrandon ArtisAustin Bingler

Warm Up Activity

At your tables think of the case studyand draw an organization hierarchy chart based on the stake holders outlined in thecase study.

Stakeholders BTB Global

(Carlton Grove)

Rainbow Design (Cecilia Sullivan)

Dr. Andrew Stewart

Dr. Lois Lakewood

St. Louis Team (Alicia Rosenthal)

Key Notes• BTB Global invests $1 Million for

the development of Galaxy• Rainbow design is hired to produce

support prototypes for Galaxy• Rainbow Design hires Dr. Andrew

Stewart and the St. Louis team to evaluate the support prototypes

• A planning meeting between all the stakeholders is held to discuss a formative evaluation plan

• Andrew notices that the St. Louis team is distracted and disinterested in the evaluation plan

• Andrew outlines the process for his formative evaluation plan

What does this foreshadow for the remainder of the project? What would you do to fix this problem?

Key Notes• Andrew and Lois had an implementation

plan worked out• St. Louis team requests to be more involved

with the implementation. Lois is weary about this request, but agrees to let them be more involved

If you were Andrew and Lois, would you allow then St. Louis team to be more involved? Why or Why not?Benefits vs. Consequences?

Key Notes• Carlton, from BTB Global, requests an

evaluation report by April 15• Alicia sends her evaluation data to Andrew,

who receives it on April 10• The bulk of the St. Louis data is unusable

and illegible and cannot be coded for Andrew’s evaluation

If you were Andrew, what would you do?

Key Notes• The St. Louis group decided that the

evaluation manual was too general, and that specifics weren’t needed

• The St. Louis team took a more “global” approach, forming opinions that they were willing to share

• After finding out about the St. Louis group’s “heuristic” approach, Cecilia (head of Rainbow Design) severely reprimanded the group

• Andrew still needs to turn in the report in 3 daysHow do you think Carlton is going to react to

Andrew’s report?

If you were Andrew, how would you proceed?

Questions?