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BSTC Management Structure - BSTC Management Structure - DiscussionDiscussion

Why this presentation?Why this presentation? Request from members (during annual performance review)Request from members (during annual performance review) In response to recent members’ commentsIn response to recent members’ comments To ‘clear the air’To ‘clear the air’

Management Challenges - impactManagement Challenges - impact Progress of major projects - high impactProgress of major projects - high impact

reliant on volunteers of variable qualityreliant on volunteers of variable quality slow, lack of continuityslow, lack of continuity Services may become vulnerable (eg burials)Services may become vulnerable (eg burials)

Second in command – moderate impactSecond in command – moderate impact No cover during absences, planned or unplannedNo cover during absences, planned or unplanned No insuperable problem has occurred to date but…No insuperable problem has occurred to date but… Long term absence would be disruptiveLong term absence would be disruptive

Span of control – low impactSpan of control – low impact Too many direct reports to CEO for optimum management?Too many direct reports to CEO for optimum management?

Conflict of priorities – moderate/high impactConflict of priorities – moderate/high impact Must say ‘no’ to members on occasionsMust say ‘no’ to members on occasions

© Bishop’s Stortford Town Council: Strictly Confidential © Bishop’s Stortford Town Council: Strictly Confidential

Current StructureCurrent Structure

Chief Executive

Finance OfficerEconomic

Development Officer

Foreman

Assistant to CEO

TIC Manager

Reception/ Customer Service

(Bookings/ Planning)

Reception/ Customer Service

(Bookings)

Customer Service

(Cemeteries/ Allotments)

7 Staff 3 staff1 Staff

Natural Grouping (1)

Natural Grouping (2)

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Current Major ProjectsCurrent Major Projects Public FacingPublic Facing

Cemetery extension – awaiting land transfer from EHDCCemetery extension – awaiting land transfer from EHDC New cemetery – Top priorityNew cemetery – Top priority Moat re-wateringMoat re-watering War Memorial ConservationWar Memorial Conservation Skate park extension – on holdSkate park extension – on hold Wild Cemetery – consultation and discoveryWild Cemetery – consultation and discovery Children’s Play Counts - implementationChildren’s Play Counts - implementation Restoration of Rye Street Allotment SiteRestoration of Rye Street Allotment Site Apton PondApton Pond Riverside & Green spacesRiverside & Green spaces Land at the CockLand at the Cock Solar PVSolar PV Community Bus Schemes – major project to come – funded by MBTCommunity Bus Schemes – major project to come – funded by MBT Town Plan Review Town Plan Review

Internal Internal Asset registerAsset register Land registration & sorting out what we ownLand registration & sorting out what we own Unitary council research and supportUnitary council research and support Email invoicing = 2 large-ish IT projectsEmail invoicing = 2 large-ish IT projects TIC RestructureTIC Restructure Silver Leys Trust restructureSilver Leys Trust restructure Investors in peopleInvestors in people Remuneration PolicyRemuneration Policy Rhodes Governance restructure (near completion)Rhodes Governance restructure (near completion)

Recent completed/outsourcedRecent completed/outsourced Councillor Induction - completedCouncillor Induction - completed Staff Handbook – completedStaff Handbook – completed Health and Safety Policy & Risk assessments – outsourcedHealth and Safety Policy & Risk assessments – outsourced

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Principal Options for DiscussionPrincipal Options for Discussion

Options were presented which are confidential and have been redacted

They included a ‘do nothing’ option (with no marginal cost) and several others with a maximum cost of £26,000 annually

Possible offsetting cost mitigations (recent/future savings): Paddling Pool Supervision: £7,000 (will be partially

offset by additional spending on planting) TIC restructure: £8000 (subject to consultation) BT Charges: 800 Audit: £7000