© 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other...

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1 © 2019 Lender Performance Group LLC | CONFIDENTIAL

Transcript of © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other...

Page 1: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

1© 2019 Lender Performance Group LLC | CONFIDENTIAL

Page 2: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

2© 2019 Lender Performance Group LLC | CONFIDENTIAL

Methodology

• The data presented in this webinar covers renewals and term extensions from January 2018 through February 2019

• Data source: PrecisionLender’s proprietary database, reflecting actual commercial relationships (loans, deposits and other fee-based business) from over 200 banks

• Renewals and term extensions were identified by comparing the maturity dates on all credits which existed as of December 2017 with the maturity dates as of February 2019

• Credits extended six months or less were considered term extensions while those over six months were counted as renewals

• Risk migration was determined by identifying changes in one-year probability of default (PD), and excluding cases where the risk rating description remained unchanged

Page 3: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

3© 2019 Lender Performance Group LLC | CONFIDENTIAL

Perception vs. Reality

Live Poll

• Does your bank revisit pricing on renewals even where credit quality remained stable? (Yes/No)

• Does your bank typically adjust pricing on downgraded credits? (Yes/No)

Page 4: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

4© 2019 Lender Performance Group LLC | CONFIDENTIAL

Key Takeaways

In the vast majority of commercial renewal

scenarios, bankers opt to stick with legacy pricing

–even if market and risk factors have shifted.

Repricing a renewal upward CAN work,

provided the increase isreasonable.

The banks with successful renewal programs

equip their relationship managers with the right

negotiation tools andtactics.

#1

#3

When renewal spreads are changed, too often

they’re movedin the opposite direction of the

deal’s riskmigration.

#2

#4

Page 5: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

5© 2019 Lender Performance Group LLC | CONFIDENTIAL

Primary Reasons for Repricing Renewals

1. Change in Market Conditions since Origination

2. Credit Risk Migration

3. Anticipated Cross-Sell, Not Realized

4. Direct Competitive Threat

Page 6: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

6© 2019 Lender Performance Group LLC | CONFIDENTIAL

More than half of long-term renewals get rolled over

*Analysis reflects floating rate credits that were renewed or extended between January 2018 and February 2019 and shows the percent of accounts and outstanding balances where pricing was adjusted upon renewal. Repricing incidence includes cases where the pricing adjustments were triggered by grid pricing. Source: PrecisionLender.

• As expected, incidence of repricing increases as terms get longer• But is the curve steep enough? Legacy pricing preserved on nearly 60% of long-term renewals

0-6 Months 6 months-1year 1-3 years

% of Accounts

3+years

Term Extension

ROLLED OVER AT EXISTING

PRICE

43% 57%REPRICED

Re

pri

cin

g I

ncid

en

ce

(%)

70%

60%

50%

40%

30%

20%

10%

0%

% of Balances

Repricing Incidence by Term Extension Length

Page 7: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

7© 2019 Lender Performance Group LLC | CONFIDENTIAL

60%

50%

40%

30%

20%

10%

0%

Deal Amount ($)

0-500K

Re

pri

cin

g I

ncid

en

ce

(%)

$500K-$1MM $1MM-$5MM $5MM-$25MM $25MM+

ROLLED OVER ATEXISTING PRICE

51% 49%REPRICED

A high percentage of large deal are not being repriced

*Analysis reflects floating rate credits which were renewed between January 2018 and February 2019 and excludes short-term extensions of six months or less. Repricing incidence includes cases where the pricing adjustments were triggered by grid pricing. Figures are weighted by outstandings. Source: PrecisionLender.

• Not surprisingly, the incidence of repricing rises as deal size increases• Still, the rate of increase is lower than what many banks would prefer

Repricing Incidence by Deal Amount

Page 8: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

8© 2019 Lender Performance Group LLC | CONFIDENTIAL

In renewal pricing, index matters

*Analysis reflects floating rate credits that were renewed or extended between January 2018 and February 2019 and shows the percent of outstanding balances where pricing was adjusted upon renewal. Repricing incidence includes cases where the pricing adjustments were triggered by grid pricing. Source: PrecisionLender.

• Preponderance of auto-renewals on smaller, Prime-based deals

• Greater focus and oversight on larger deals which have more of an impact on the bottom line

• Higher incidence of performance-based pricing on larger facilities

49%REPRICED

ROLLED OVER AT EXISTING

PRICING, 51%ROLLED OVER AT EXISTING

PRICING, 77%

23%REPRICED

Repricing Incidence: Prime vs. LIBOR

Prime-Based Loans LIBOR-Based Loans

Key Drivers

Page 9: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

9© 2019 Lender Performance Group LLC | CONFIDENTIAL

Higher risk isn’t leading to more repricing

*Analysis reflects floating rate credits under $5 million which were renewed between January 2018 and February 2019 and downgraded, and excludes short-term extensions of six months or less. Repricing incidence includes cases where the pricing adjustments were triggered by grid pricing. Figures are weighted by outstandings. Source: PrecisionLender.

10%HAVE SPREAD INCREASED

NOCHANGE IN

SPREAD 74%

SPREAD REDUCED

16%

Renewal Tactics on Deals with Downward Risk Migration

Average PD: Prior: 1.1%

Current: 5.8%

• Even in cases of downward risk migration, most credits under $5 million are being rolled over at legacy pricing levels• Notably, these rating changes are not minor: average PD rose from 1.1% to 5.8%

Page 10: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

10© 2019 Lender Performance Group LLC | CONFIDENTIAL

Banks are proactively reducing margins on stable quality deals

*Analysis reflects floating rate credits which were renewed between January 2018 and February 2019 with no change in risk and excludes short-term extensions of six months or less. Repricing incidence includes cases where the pricing adjustments were triggered by grid pricing. Figures are weighted by outstandings. Source: PrecisionLender.

• Without any significant change in credit quality – at least not enough to trigger a rating change – banks are trimming spreads on a considerable volume of renewals

Deals less than$5M Deals greater than $5M

21%SPREAD

REDUCED

35%SPREAD

REDUCED

NO CHANGE IN SPREAD

Renewals in Which Risk Ratings Remain Unchanged

NO CHANGE IN SPREAD

Page 11: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

11© 2019 Lender Performance Group LLC | CONFIDENTIAL

When repricing occurs, it’s often out of step with risk

*Analysis reflects floating rate credits which were renewed between January 2018 and February 2019 with no change in risk and excludes short-term extensions of six months or less. Repricing incidence includes cases where the pricing adjustments were triggered by grid pricing. Figures are weighted by outstandings. Source: PrecisionLender.

• Pricing reductions are not being reserved for the best quality borrowers• Rather, average PD was comparable to slightly weaker on the deals repriced downward

Renewals in Which Risk Ratings Remain Unchanged

Deals less than $5M

.67%

Deals greater than $5M

.90%

Avg. PD

.74% .73%

Avg. PD

Deals in which

spread

increased

Deals in which

spread

decreased

Deals in which

spread

increased

Deals in which

spread

decreased

Page 12: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

12© 2019 Lender Performance Group LLC | CONFIDENTIAL

Banks attribute spread reductions to competitive pressure

• Taking a defensive posture to minimize the risk of runoff

• Lowering spreads in response to a direct competitive threat

Customer retention cited as key reason for cutting renewal spreads:

Page 13: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

13© 2019 Lender Performance Group LLC | CONFIDENTIAL

C

Repricing works – when the ask is reasonable

*Analysis reflects floating rate credits under $5 million for four banks, which were renewed between January 2018 and February 2019 and downgraded, and excludes short-term extensions of six months or less. Repricing incidence includes cases where the pricing adjustments were triggered by grid pricing. Figures are weighted by outstandings. Source: PrecisionLender.

• Aggregate results belie sharp differences in repricing rates across banks• A striking similarity between the banks with high repricing frequencies? Average increases are a quarter-point or less

Average Spread Increase

Bank A Bank B Bank C Bank D

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

WITH AVG

INCREASE

111BPS

WITH AVG

INCREASE

120BPS

WITH AVG

INCREASE

13BPS

WITH AVG

INCREASE

25BPS

Spread

Increase

Incidence (%)

Case Study: Risk Downgrades for Four Banks

Page 14: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

14© 2019 Lender Performance Group LLC | CONFIDENTIAL

Finding the right tipping point

Case Study: One Bank’s Journey

• Pilot program in a single region required bankers to present adjusted renewal pricing underfour scenarios:• Risk migration• Market movements• Unrealized cross-sell• Mispricing

• Results:• More than 25 bp increase: borrower shopped credit• Increase 25 bp or less: borrower accepted or negotiated down

Page 15: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

15© 2019 Lender Performance Group LLC | CONFIDENTIAL

6 Reasons WhyBanks Still UseLegacy Pricing

Setting a high bar is only one of

several factors impacting renewal

performance. During our work

with commercial banks across the

country, six key reasons have

emerged as the drivers behind the

preservation of legacy pricing onrenewals.

1. Deals set up on auto-renewal or handled by a Portfolio Manager rather than

a Relationship Manager

2. Lack of oversight and intel; tendency to rubber-stamp renewals

3. Competition and concern over potential runoff

4. Sales Incentives, or lack thereof

5. Absence of grid pricing

6. Negotiation skills and tactics

Page 16: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

16© 2019 Lender Performance Group LLC | CONFIDENTIAL

10 Tactics Top RMs Use for Renewals

1. They verbalize the pricing rationale, including changes in the company’s

financial performance.

2. They propose performance-based pricing.

3. They communicate that the customer is still getting a good deal, even if the price is

slightly higher than before.

4. They set expectations early, and don’t wait until maturity to discuss pricing.

5. They make modest pricing adjustments, even if the gap to target is wide.

Page 17: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

17© 2019 Lender Performance Group LLC | CONFIDENTIAL

10 Tactics Top RMs Use for Renewals

6. They utilize non-standard pricing increments, rather than taking an all-or-nothing

approach.

7. They take a matter-of-fact approach and avoid excessive discussion.

8. They explain relationship pricing, especially in cases where cross-sell expectations have not

been met.

9. They deliver value on an ongoing basis – such as new ideas, introductions, and

creative solutions to business challenges – to build loyalty and minimize

competitive vulnerability.

10. They avoid a “take it or leave it” approach and ensure last look.

Page 18: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

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Page 19: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

19© 2019 Lender Performance Group LLC | CONFIDENTIAL

Page 20: © 2019 Lender Performance Group LLC | CONFIDENTIAL · relationships (loans, deposits and other fee-based business) from over 200 banks • Renewals and term extensions were identified

© 2019 Lender Performance Group LLC | CONFIDENTIAL