© 2014 VMware Inc. All rights reserved. Improving the Education experience through VDI Todd Switzer...
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Transcript of © 2014 VMware Inc. All rights reserved. Improving the Education experience through VDI Todd Switzer...
© 2014 VMware Inc. All rights reserved.
Improving the Education experience through VDI
Todd Switzer – Carleton UniversityKyle Schilke - VMwareRick Roque - VMware
Background Support Users 3D Lessons Learned and Report Card Additional Q&A
Agenda
CONFIDENTIAL 3
Background to Carleton University
History:
– The Initial Target –
• Who?
– BYOD • Carleton’s definition
– Investigation and Field Trips• Neighboring schools
CONFIDENTIAL 4
What does Support look like?
Communication/Selling internally:
– Website for Students
– Description, links, FAQ
Start of a new Class:
– First day & Technical Staff
– Service Desk equipped to answer
– Escalation path defined
– DEFINED SLA
Infrastructure Support:Broken into Two groups
1. Application Stack Team
2. Storage Admin Team
What’s the backend look like?– FC EMC VNX5500
– New Storage Path now needed
CONFIDENTIAL 5
Lets talk about the users
Named user vs. Concurrent user?
– 450 CCU
– Defining CCU at VMware
General public or Faculty
– 3 Faculties and 4 Classes
– Faculty of Science: Math and Statistics; Biology
– Sprott School of Business: Business
– Faculty of Arts and Social Sciences (FASS): Psychology
CONFIDENTIAL 6
Any work with Graphics?
• No Big 3D at the moment – future capability, cards, assessment required
• Main applications are SPSS & SAS
• 1 application moved from RDS access to VDI for graphics now using PCoIP
• More Graphics? See my neighbor
CONFIDENTIAL 7
Lessons Learned at Carleton
• Software licensing– Key consideration
– Talk to each Vendor
– Really figure out your MS agreement
Storage Considerations
– Watch your growth
– Ask yourself, “What are is our goal?”
Network Considerations
- Test and pilot your network
- Validate design around wireless, resiliency & QOS
CONFIDENTIAL 8
VMware’s Report Card
• What Carleton did right?A. Consulted with another school –
field trip demo, homework done
B. Communication: Focus Groups
C. Pilot – Pilot, Pilot, Pilot
D. Personal Interest – They have one!!!
E. Find the Super user = Educational impact
F. Gathered Feedback – Feedback came back positive
G. Consumer wireless solution with Apple airplay
H. A Journey not a project based on the Art of the Possible
VMworld EUC Announcements
CONFIDENTIAL9
CONFIDENTIAL 10
EUC
VMware, Google, NVIDIA Partnership
New Cloud Volumes Acquisition
11
• Critical for the next-
generation desktop
• Deliver, manage apps
instantaneously
• Mobile-like experience
desktops
• Reduced storage/network
(CapEx), management
(OpEx) costs
• New real-time app model
vSphere
Clone Desktop
Windows
Live Template
Windows