© 2014 IBM Corporation Business Continuity Management using Tivoli System Automation Core Function...

© 2014 IBM Corporation

Business Continuity Management using Tivoli System Automation

Core Function & Focus Areas

Tivoli System Automation6/2014Bernd Jostmeyer (SA Architect)[email protected]

© 2014 IBM Corporation2

Content

Why you need SA

Main Functions of SA

Integration Coverage

Scenarios & References


• Reduce manual effort, resulting in less costs, confusion and errors

• Minimize outages by fast and reliable automatic recovery

• Minimize hardware and software costs through time and load based automatic provisioning of resources

• Achieve unattended operations

• Considerable manual effort results in costs, confusion, and errors

• Business outage until problems solved manually by operations

• Over provisioning of hardware and software resources increases costs

• More human resources e.g. for night and weekend shifts

High automation level canLow automation level leads to

Why care about automation level?


A Typical Scenario – Manage an IT Landscape

z/OS

vmware VM

SA z/OS

Storage

Network

Platform / OS

Virtualization

Applications

Automation / HA

A typical IT infrastructure which has grown over years is managed by different administrators and operating teams „bottom-up“ using many tools for different purposes.

Scripting...


z/OS

vmware VM

SA z/OSScripting...

Solution / Composite Applications

What you want – Manage your Solutions !

Your IT has to be available 24x7. You cannot effort downtimes, neither planned nor unplanned. You need to ensure this availability end-to-end since your clients / customer demand it.

Storage

Network

Platform / OS

Virtualization

Applications

Automation / HA

ACME Corp.WEBOrder Application 2.0


Content

Why you need SA




© 2014 IBM CorporationIBM ConfidentialApril 20, 2023

3 Main Functions of System Automation

AutomationSA knows the dependenciesbetween components ofyour business applications.

For planned downtimeSA helps you to faster and reliably restart your applications

For unplanned outagesthis knowledge helps SA toreact by restarting.

Dependencies may be:- On same system- Sysplex / Cluster wide- Cross System / Platform- Cross Sysplex / Cluster

Start-/S

top Automatio

n

SA Application Manager

SA for Multiplatforms

SA z/OS

7



High AvailabiltySA constantly monitorsthe availability of yourapplications – and all itscomponents.

It knows the current desiredstate and can decide if a monitored offline observed state is intended or not.

This is MORE as a monitor does !

If an applications is not intended to be offline – SA willreact and restart- Either on same system- Or within cluster/sysplex

High Ava

ilabilit

y

Start-/S

top Automatio

n



SA z/OS

8



Disaster Recovery... Is HA cross-site...

When a local recovery is notworking any longer. SA has the tools to restart yourwhole application stack onanother site.

SA takes care for applicationsand replicated data.

SA is integrated with GDPSAnd TPC-R

High Ava

ilabilit

y

Disaste

r Reco

very

Start-/S

top Automatio

n



SA z/OS

9


The Value of SA AppMan – Cross Cluster Operation

System P(HA Cluster)

System Z(Parallel Sysplex)

System X(HA Cluster)

Non-clusteredSystems

(Unix, Windows, ....)

WEB Control Dashboard

Mobile

WEB Control Dashboard

Mobile



SA z/OSGDPS/DCM

SA ApplicationManager

The User Interfaces of SA ApplicationManager can be used by any operatorto manage Business Applications.

Components can be located ondifferent sites, automation domains or different platforms



HACMP / PowerHAor



SA z/OSGDPS/DCM

CF Timer

AgentlessAdapter

ssh

1 100

10


SA Application Manager – User Interface

Control Business Applications not

Components!

Control Business Applications not

Components!

Modern Dashboard UIModern Dashboard UI Customizable DashboardsCustomizable Dashboards

Monitor & Control yourDatacenters from

Smartdevices

Monitor & Control yourDatacenters from

Smartdevices


Content

Why you need SA





SA Toolbox – Talking about Adapters To manage composite applications


H

Hosting Nodes

Hardware(virtualized systems)

Business Applications

Automation Solutions& Cluster

Data Replication

Storage

HACMP / PowerHA

SA z/OS


VeritasCluster

MicrosoftCluster Services

Agentless

Agentless

HW AdapterzEnterprise

HW AdapterDCM

TPC/R• scripts for other applications

• scripts fortasks

• ITM

• scriptsfor Hypervisors

• MetroMirror

not yet implemented:• SVC integration• GlobalMirror


Content

Why you need SA





Reference Customer

15

Industry: Banking, Financial MarketsProfile: GAD eG provides

information technology (IT) services to the banking industry, serving as

one of only two companies in Germany that offers data-processing-center services. Muenster-based, the company is an IT service provider for approximately 500 cooperative banks

in Germany, and it's a software developer for the cooperative

organization Genossenschaftlicher FinanzVerbund.

Client statement on the value of System Automation

"System Automation for Multiplatforms (SAMP) and Application Manager (SAAM) help us to manage our Linux environment much more efficiently. We think it saves us up to 4 person years of otherwise required scripting effort and it provides us with a unified way of controlling our resources.

Our operators have a single place to visualize and control services on up to 1000 Systems. We can also exploit SAAM functionality to control clustered systems and applications through other products such as Tivoli Workload Scheduler (on z/OS).

Mainframe resources managed by SA z/OS are included and managed as resources in our SAAM Operations Console - that gives us a cross-cluster span of control across all clustered platforms.

In the next release, we especially like the new SAAM Operations Console which offers customizable Dashboards to better visualize and operator our environment. This new technology is more intuitive, flexible and faster – we think this will improve our operator efficiency.”


GAD - The Company

IT service provider, software development company and data processing center for– approx. 450 Volksbanken, Raiffeisenbanken and retail banks in

German-speaking areas – central banks (WGZ BANK, DZ BANK), cooperative companies


Reference Customer

17


History of „Generali Deutschland Informatik Services“

1972 Gründung AM-Versicherungs-Service GmbH

1985 Aufnahme der Tätigkeiten als IT-Dienstleistungsunternehmen

1988 Umfirmierung in Aachener und Münchener Informatik-Service GmbH

1992 Umwandlung in Aachener und Münchener Informatik-Service AG

1997 Umwandlung in Aachener und Münchener Informatik-Service GmbH

1998 Umfirmierung in AM Informatik GmbH

2001 Umfirmierung in AMB Generali Informatik Services GmbH

2009 Umfirmierung in Generali Deutschland Informatik Services GmbH

© 2014 IBM Corporation Business Continuity Management using Tivoli System Automation Core Function...

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