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2012 Autodesk PL2169-R Roundtable: How to Herd the Cats? Best Practices in Aligning People, Process, and PLM 360 Brett Moushon Autodesk PLM 360 Business Consultant Slide 2 2012 Autodesk Autodesk PLM Consulting Services - Bio Brett Moushon PLM 360 Business Consultant San Diego, CA 20+ Years PLM and AEC Experience Joined Autodesk in 2012 Background: General Atomics IBM NASA PTC PLM Subject Matter Expert Expertise Recognized Industry Leader in PLM Program Management Business Consulting PMP Certified Slide 3 2012 Autodesk PL2169-R - How to Herd the Cats: Best Practices in Aligning People, Process, and Autodesk PLM 360 In this roundtable discussion, we will examine how companies develop a strategy to best align people, process, and best practices for an Autodesk PLM 360 software implementation. Participants should bring their challenges for discussion. Some of the key questions to be addressed include: How do I get started? How can I achieve executive buy-in? How should I approach developing a communication strategy? How do I develop grassroots advocacy for the implementation? The session will provide a discussion on tips, tricks, and best practices in the alignment of PLM 360 capabilities to the strategic needs of the business. Slide 4 2012 Autodesk Key Learning Objectives Discuss: Best practices for aligning an Autodesk PLM 360 implementation Tailoring the method to meet business-specific needs Identify company roles and explain how to apply them to PLM 360 capabilities Slide 5 2012 Autodesk Herding the Cats Slide 6 2012 Autodesk Learning Objective #1 Best practices for aligning an Autodesk PLM 360 implementation Slide 7 2012 Autodesk Best Practices: Aligning People Slide 8 2012 Autodesk Most people do not see themselves as wearing blinders! Slide 9 2012 Autodesk Some quotes! "This 'telephone' has too many shortcomings to be seriously considered as a means of communication. Western Union Memo (1876) "I think there's a world market for about five computers. Thomas J. Watson, Chairman of IBM. "There is no reason anyone would want a computer in their home. Ken Olson (1977), President of DEC Slide 10 2012 Autodesk Aligning People: Bias Everyone is Biased in some way. How do we get them movable? Slide 11 2012 Autodesk Aligning People: Bias Views of the Cloud? Slide 12 2012 Autodesk Moving to the cloud is old news! The Cloud has become the new norm when implementing software solutions. Cloud is simply becoming the way we do things. The majority of new software being developed is SaaS-based. Companies have stepped up spending on Software as a Service- delivered applications most mission-critical software categories are being disrupted: business intelligence, office productivity tools, application development, and even ERP systems are bound for online delivery. How many people use ADP for Payroll or similar? Online Banking? Source: Has Fear of the Cloud Disappeared? Posted on June 26, 2012 Posted by Courtney C in Cloud Performance, In the Cloud Slide 13 2012 Autodesk Aligning People We may have forgotten that e- commerce and online shopping were not immediately and unconditionally accepted at first. As companies of all size begin to recognize the value, convenience and savings of working in the cloud, well begin to wonder how we ever lived without it. well begin to wonder how we ever lived without it. Slide 14 2012 Autodesk Aligning People Bias Product or Experience Bias Slide 15 2012 Autodesk Aligning People: Identify company roles and explain how to apply them to PLM 360 capabilities How do you develop a shared vision and strategy for your PLM initiative? As a solution we have two audiences: The CEO or executive, who is interested in economic value, and the CIO or IT staff who is interested in minimizing risk and increasing benefits How do you keep the PLM project high on the corporate agenda and maintaining executive sponsorship across the business? Slide 16 2012 Autodesk What does your NPI process look like? Slide 17 2012 Autodesk Aligning Process: Tailoring the method to meet business-specific needs How do you apply a common system and process design across the company? Slide 18 2012 Autodesk Aligning the Solution PLM 360 How do you deal with Dear Santa??? How do you approach Insanely Configurable? How do you know when you are done? Slide 19 2012 Autodesk Research and experience, time and again, indicates change management makes or breaks PLM initiatives 19 Percentage of companies claiming this as a critical success factor Ensuring top sponsorship 82% Treating people fairly 82% Involving employees 75% Quality communications 70% Providing sufficient training 68% Clear performance measures 65% Building teams after change 62% Focusing on culture/skill chng 62% Rewarding success 60% Using internal champions 60% Percentage of companies encountering the barrier Competing resources48% Functional boundaries44% Change skills42% Middle management38% Long IT lead times35% Communication34% Employee opposition33% People issues32% Initiative fatigue32% Unrealistic timetables31% Top 10 Change Barriers* *Source: IBM global survey of 500 multinational and government organizations Top 10 Success Factors* Slide 20 2012 Autodesk Better Practices Establish Executive Sponsorship Select Implementation Team Wisely Implement in Phases Define Successful Outcome Initiate Simple Technology Change Management Process Balance Documentation Slide 21 2012 Autodesk