© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

SPOUSAL/PARTNER SUPPORTSPOUSAL/PARTNER SUPPORTBEST PRACTICES BEST PRACTICES

AND KEY SUCCESS FACTORSAND KEY SUCCESS FACTORS

Alain Verstandig - President NET EXPAT Group

Chicago, September 13th 2011

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Corporations vs. Spouse visionCorporations vs. Spouse visionHow to balance resources with expectations?

Aware of the need to do something

Tighter budgets Multiple decision makers

(business lines, host locations)

Tested “split family” but it doesn’t work

Spousal assistance: “Cash” or “support”?

More working spouses Lower expat packages

(second income needed!) Stretch on families

(commuting, split family) More demanding and

results oriented Increasing female expats

(with male spouses)

Spouses/partnersSpouses/partnersCorporationsCorporations

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Dual Career: Permits international survey 2009Dual Career: Permits international survey 2009

Employment status of spouse prior to expatriation

source Permits Foundations 2009:- 200 employers- 122 nationalities- 117 countries - 3300 expat spouses

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

source Permits Foundations 2009

Aspiration to work abroad…

Dual Career: Permits international survey 2009Dual Career: Permits international survey 2009

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Importance of having the choice to work abroad

Dual Career: Permits international survey 2009Dual Career: Permits international survey 2009

source Permits Foundations 2009

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

TThe nature of “spousal assistance” over timehe nature of “spousal assistance” over time

20 years ago: … anecdotal

5 years ago: mostly cash allowance (flat screen TV syndrome)

Today: mostly support oriented (cash allowance disappearing)

Successful spousal assistance = recognized as a competitive

advantage by most corporations

Permanent transfers: used as a mean to ease international

recruitments

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Expat partner assistance is offered today by 62% of corporations in the US 70% of corporations in the EU

Recognition of non-married partner: 39% US vs. 77% EU Overall trend: less support offered in ”cash”

expensive (need to be grossed it up) money does not solve the dual career issue

What do corporations offer? What do corporations offer? Source: KPMG, Global Assignment Policies and Practices survey 2011

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Why is it difficult to find a job abroad?Why is it difficult to find a job abroad?Studies

Conjunction of multiple specific challenges:

0,1% to 5% of the local job market is open to foreign nationals

No structured communication media for Job Ads relevant to

foreign nationals

Lack of local network and contacts for the expat spouse

Local standards are different: Resume/CVs, interviewing techniques,

negotiation techniques … A job ad is far from enough!

Spouse are often over-qualified, but lacking local experience

Work permits, availability of child care.

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Misleading impressions in a new job marketMisleading impressions in a new job marketCultural differences

Hidden Part

Visible Part

Looks increasingly similar

Still differs very much!!!

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Example of Spousal Assistance ProgramExample of Spousal Assistance ProgramNET EXPAT Career Program

Free exploratory session Highly customized Resources online

My Job Hunt Manager Country Info …

Proactive Job Hunting Results driven

82% success rate 17 weeks average

duration

Proactive Job Search

Career Counseling

Resume/CV & cover letters

Intercultural awareness

Interviewing Techniques

Preparation for selection tests

Com

mun

icatio

n te

chni

ques Job Hunt

Strategies

Web-based Resources Center

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

ExpatExpat Spouse supportSpouse supportExample of policy

pre-departure coaching

Individual sessions4 hours

4 hours Social Integration

Non Working Partners

Choice of JSC or CP

6 hours

Working Partners

host-country coaching

RepatriationExpatriationDecision“WP” = working Partners

“non WP” = non working Partners

Repatriation coaching:- SIR (non WP)- JSCR-CPR (for WP)

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

The positive impact of working abroad as a spouse…

Positive impact Negative impact

The positive impact of working abroad (I)The positive impact of working abroad (I)Source: Permits international survey 2009

source Permits Foundations 2009

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

The positive impact of working abroad (II)The positive impact of working abroad (II)

source Permits Foundations 2010

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

The positive impact of working abroad (III)The positive impact of working abroad (III)

source Permits Foundations 2010

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Real cases (I)Real cases (I)Examples of spouse/partner integration

German woman moving from Munich to NJ:

Logistics specialist with 4 years professional experience.

Substantial cultural shock; resume too long and not to US

standards; inappropriate interviewing skills; afraid of making

mistakes in English, leading to a lack of self-confidence.

She scheduled counseling sessions with her NET EXPAT local

expert; a few “easy” interviews were organized and her confidence

rebuilt

After 4 months: she obtains a “first step entry job”

Not the ideal job, but led her to a promotion and a better job

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Real cases (II)Real cases (II)Examples of spouse/partner integration

American woman moving from Chicago to Shanghai:

Finance director, 7 years professional experience.

Very direct, impatient, thought everything could be done by e-mail.

Two days interviews planned in Shanghai with disastrous results (interviews delayed, unprepared local interviewer, offended by “personal” questions…)

Valuable job opportunities lost.

Finally activated her NET EXPAT support, got it done the “Chinese” way,

approach and timing reset more realistically.

New trip to Shanghai, job offer 7 weeks later.

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

The work permit issueThe work permit issue

A growing number of countries now allow expat spouses to

work.

Few important exceptions: Brazil, South Africa, Russia…

What to do in countries where working is not an option?

Career continuation type support

Further education

Non-profit (works for US citizen, but not for all cultures…)

Beware of the risks linked to the freelance status!

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

ConclusionsConclusions

Importance of the “exploratory session”(assessment based on personality, professional experience, local job

market, legal constraints) leading to the right job search strategy Be proactive: don’t wait until the spouse is depressed! “The first challenge is to find a job, the second is to keep it!”

Prepare the spouse to the new ways of working once the job is found HR branding: corporations can be “people-friendly” while being

cost-conscious to build a positive image of international mobility Anticipate & Communicate more than ever

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Thank you for your attentionThank you for your attention

NET EXPAT Inc. Pinnacle Building - 3455 Peachtree Road NE

Atlanta, GA 30326Tel: +1 404-995-7035

www.netexpat.com – clientrequestamericas@netexpat.com

NET EXPAT has offices throughout America, Europe and Asia

© 2011 NET EXPAT® - http://www.netexpat.com. All right reserved. Any representation, adaptation, exploitation, transcription, diffusion and any integral or partial reproduction through any mean and without the consent of NET EXPAT is illegal. Translation rights reserved.

Some of our ClientsSome of our Clients3M 3M

AC NielsenAC NielsenAirbusAirbusAlstomAlstom AppleApple

AREVAAREVAAstraZenecaAstraZeneca

AVIVAAVIVAAXAAXA

Bacardi-MartiniBacardi-MartiniBASFBASFBayerBayer

BD Biosciences EuropeBD Biosciences EuropeBNP ParibasBNP Paribas

Boehringher IngelheimBoehringher IngelheimBoschBosch

BPBPBristol-Myers SquibbBristol-Myers SquibbCadbury SchweppesCadbury Schweppes

CGG VéritasCGG VéritasCapgeminiCapgemini

Cadbury SchweppesCadbury SchweppesCargillCargill

CaterpillarCaterpillarCoca-ColaCoca-Cola

Colgate PalmoliveColgate PalmoliveCorus Group plcCorus Group plc

DaniscoDaniscoDeloitte Touche TohmatsuDeloitte Touche Tohmatsu

Dexia Dexia DiageoDiageo

PfizerPfizerPricewaterhouseCoopersPricewaterhouseCoopers

Procter & GambleProcter & GamblePSA Peugeot CitroenPSA Peugeot Citroen

Puratos Puratos Reckitt BenkiserReckitt Benkiser

RocheRocheRolls-RoyceRolls-Royce

Sanofi-AventisSanofi-AventisSchlumbergerSchlumberger

St GobainSt GobainSolvaySolvaySonySony

SWIFTSWIFTTchiboTchibo

The Body Shop The Body Shop TOTALTOTALToyotaToyota

UBSUBSUCBUCB

UmicoreUmicoreUnileverUnilever

UPSUPSVallourecVallourecVoith AGVoith AG

Whirlpool Whirlpool .….…

DuPontDuPontEDFEDF

Euroclear BankEuroclear BankExxonMobilExxonMobilGDF SuezGDF Suez

General MotorsGeneral MotorsGivaudanGivaudan

GlaxoSmithklineGlaxoSmithklineGlionGlion

GoodyearGoodyearINGING

INSEADINSEADInternational PaperInternational Paper

Johnson & JohnsonJohnson & JohnsonJungheinrichJungheinrichKraft FoodsKraft FoodsLeroy MerlinLeroy Merlin

L’OrealL’OrealLVMHLVMHMarsMars

MasterCardMasterCardMBDA FranceMBDA FranceMerck KGaAMerck KGaA

Merck Sharp & DohmeMerck Sharp & DohmeMethanexMethanexMunich ReMunich Re

NestléNestléNewell RubbermaidNewell Rubbermaid

Nissan EuropeNissan EuropeNyrstarNyrstar

NYSE-EuronextNYSE-Euronext