© 2009 Swimming Canada Produced by Moss Melien Thank you to our coaching education partners The...

© 2009 Swimming Canadawww.swimming.ca

Produced by Moss Melienwww.mossmelien.com

Thank you to our coaching education partners

The art of the debrief

Adapted from Coaching over coffee by Q Learning



Great debriefing requires great conversation

Debriefing techniques that are…..

Fast and

Effective



What Cicero knew about conversations

In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist!

1.

Speak clearlyPrecise questionsClear feedbackConcise observations





2.

Speak easilyNot about you!Support, challenge, guide





3.

Do not interruptPatience!





4.

Be courteousMind your manners

Active, empathetic listening





5.

Matching statesSerious = seriousLight = light





6.

Criticisms in personDebriefing is evidence based

Keep it between yourselves





7.

Stick to the pointStay on taskTeachers needs first





8.

It’s not about you!You are there to help

Don’t talk about yourself





9.

Remain calmYou are there to help

Respect your peer





These apply to all types of

communication!



Solutions based debriefing

1 Identify the issueSpecific examplesRelevant background




2 Ideal outcomeSpecific desired outcomeMake note of ideasDon’t problem solve yet




3 Blocks in them

3 Blocks in others

3 Blocks in situation




4 Brainstorm

Next stepsActionsTiming



Don’t be in a hurry to provide an answer

You are there to questionNot to answer



Better questions lead to better solutions

1.

Closed questionsHelps everyone relax

Establishes factsLimits discussion if needed




2.

Open questionsUseful when fact finding

Invites expression of ideas

Encourages talking




3.

Leading questionsSuggest the answer desired

Test for understanding

Challenge disagreement




4.

Limiting questionsControl answers available

Used to verify information




* Try theseHow can I help?What would be an example?

What do you really want?



Are you listening?

Words are a way to communicate our thoughts



Are you listening?

Body language and facial expressions can tell a far different story



Are you listening?

To build rapport, learn to match your colleague’s pace and style of speaking



Are you listening?

Conversational listeningCasual Impersonal



Are you listening?

Active listeningAware of body language

Watching expressions

Guaging emotions



Are you listening?

Empathetic listening In tune with other

personChecking for understanding

Matching pace and style



Are you listening?

When debriefing, it’s not what you say, it’s how well you listen

© 2009 Swimming Canada Produced by Moss Melien Thank you to our coaching education partners The...

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