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© 2008 Privileged and Confidential
Evalueserve Circle of Experts
2008
Expert Witnesses for Law Firms and Legal Advisors
Providing Convenient and Cost-Effective Access to Senior Industry Experts
Patrick Madden,Engagement ManagerTel (614) 829- [email protected]
© 2008 Privileged and Confidential
Evalueserve – Knowledge Process Outsourcing Leader
Evalueserve Circle of Experts is your Global Knowledge Partner
Evalueserve is the oldest and largest Knowledge Process Outsourcing (KPO) company that provides custom research services to leading-edge companies in the US and worldwide.
Evalueserve has six synergistic competencies—Investment Research, Business Research, Intellectual Property and Legal Support Services, Data and Financial Analytics, Market Research, and Circle of Experts.
Our full-time in-house team is comprised of over 2,400 highly skilled research professionals including MBAs, Engineers, MDs, Lawyers, Chartered Accountants, Scientists, Architects, etc.
→ Fraction of traditional cost→ 100% customized projects→ Access to experts in your field→ Multi-industry experience
(10,000+ completed projects)→ Highly scalable/rapid response→ Flexible working relationship
→ Operation centers in India, China, and Chile
→ Multi-lingual capabilities (60+)→ Research conducted in the
Americas, Asia Pacific, and EMEA
→ Local ‘in-country’ support → 24x5 coverage
→ Attention to detail in every element of client interaction
→ Disciplined project management and communication
→ Accurate and insightful analysis → Extensive research infrastructure
QualityQuality Custom/Cost-EffectiveCustom/Cost-EffectiveGlobal CoverageGlobal Coverage
Evalueserve Value PropositionEvalueserve Value Proposition
2
© Evalueserve, 2008. All Rights Reserved - Privileged and ConfidentialSlide 3
Seven Distinct Synergistic CompetenciesCircle of Experts Market Research
Fast access to frontline industry experts with unique opinions on markets, companies, products; 360° view of market due diligence on long-term investments
‘Executive confidante’ for one-on-one discussions on strategic issues Elicitation training on most effective and compliant methods to
interview experts
End-to-end market research services B2B and B2C surveys (design, execution and analysis) Data processing Survey analytics Market research solutions: employee satisfaction, customer
satisfaction, brand perception, new product development, advertisement effectiveness
Data and Financial Analytics Intellectual Property and Legal Support
Data cleansing, validation, and treatment Dashboard solutions and reporting Statistical modeling and forecasting Data-driven strategies including profitability
analysis, channel assessment, product affinity analysis/cross selling
Segmentation and cluster analysis
IP Licensing Support Prior Art Searches Competitive Landscape Analysis Litigation Support (Civil & IP) Document review, summary & analysis Contract administration Technical writing
Investment Research Business Research
Validation of investment ideas Corporate finance Equity research support Industry landscape and company
profiles Fixed income research Target identification Quantitative Analysis Financial modeling and valuation
Market sizing and estimation Industry and company profiling Benchmarking Value chain analysis Newsletters Custom list generation Marketing and sales operations support
Knowledge Technology
Website Development Customized training management solutions Application Development Business intelligence portals Project management
Evalueserve Executive Leadership
→ CFO→ MBA, Bentley College in Boston→ BTech, IIT Delhi→ Ex-CFO of Napster and Roxio;
Ex-VP Corporate and Business Development at Evolve Inc.
→ CFO→ MBA, Bentley College in Boston→ BTech, IIT Delhi→ Ex-CFO of Napster and Roxio;
Ex-VP Corporate and Business Development at Evolve Inc.
Nand Gangwani
→ Chairman→ PhD, Johns Hopkins in EECS→ BTech (Electrical), IIT Delhi→ Ex-Director of IBM Research
Division (16 Years, US/India)
→ Chairman→ PhD, Johns Hopkins in EECS→ BTech (Electrical), IIT Delhi→ Ex-Director of IBM Research
Division (16 Years, US/India)
Alok Aggarwal
→ VP Marketing and Sales→ IBM Marketing and Sales
Executive→ Managed Worldwide B2B
Sales Group→ Managed Worldwide Supply Chain Sales Group
→ VP Marketing and Sales→ IBM Marketing and Sales
Executive→ Managed Worldwide B2B
Sales Group→ Managed Worldwide Supply Chain Sales Group
Robert Daigle
→ COO and Country Head, India→ MBA, Carnegie Mellon→ BTech (Mechanical), IIT Delhi→ Ex-Engagement Manager,
McKinsey & Co.
→ COO and Country Head, India→ MBA, Carnegie Mellon→ BTech (Mechanical), IIT Delhi→ Ex-Engagement Manager,
McKinsey & Co.
Ashish Gupta
→ CEO→ MBA, INSEAD→ Masters in Telecommunications
Engineering, ETH Zurich→ Ex-Partner at McKinsey
→ CEO→ MBA, INSEAD→ Masters in Telecommunications
Engineering, ETH Zurich→ Ex-Partner at McKinsey
Marc Vollenweider
© 2008 Privileged and Confidential
Build an advisory board with full range of relevant talent, available when needed
Elicitation training on most effective, compliant methods to interview experts
Incorporate expertise in any Evalueserve project
‘Executive confidante’ for 1-on-1 discussions on strategic issues
Product/Operations/Financial insights via Q&A/analyses from 1 hour to several days
Enhance market research or business research with industry expert insights
Expert witness testimony from fresh, senior and knowledgeable business leaders
Opinion on uniqueness of IP & competitive response by an expert in the field
Fast access to industry experts with unique opinions on markets, companies products
Enhance channel-check surveys with insights from experts in the field
360° view of market due diligence on long-term investments
Phone consultations, in-person sessions or surveys
Relationship-building dinners with market trend experts, your clients, and staff
For Institutional InvestorsFor Institutional Investors
For CorporationsFor Corporations
For Small to Medium BusinessesFor Small to Medium Businesses
For Law FirmsFor Law Firms
For All ClientsFor All Clients
Services Spectrum Services Spectrum
Circle of Experts Offers an “expert” solution
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© 2008 Privileged and Confidential
Limited Sources: “I rely on my and my partners’ lists to identify expert witnesses, but the same names come up every year.”
Seniority: “Other expert witness services focus more on economists, consultants, and accountants than senior executives.”
Too Much History: “The expert witnesses that are listed have been part of so many cases that they carry baggage, which affects their credibility.”
Cost: “‘Professional’ expert witnesses heavily mark up their fees and that of their staff.”
Effort: “I can assign my staff to research and call experts, but if there is a no-obligation way to have screening taken care of, then I would use a service.”
Challenges in Acquiring and Using Expert Witnesses
Feedback from Circle of Experts clients about traditional methods to acquire expert witnessesFeedback from Circle of Experts clients about traditional methods to acquire expert witnesses
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© 2008 Privileged and Confidential
We sharpen your analysis by providing very senior industry practitioners with extremely specific domain knowledge and awareness of the latest market trends.
We sharpen your analysis by providing very senior industry practitioners with extremely specific domain knowledge and awareness of the latest market trends.
Your
Knowledge
Base
Your
Knowledge
Base
Highly Specific
Expertise
Highly Specific
Expertise
Latest
Industry
Trends
Latest
Industry
Trends
Senior-level
and Corporate
Alumni
Perspective
Senior-level
and Corporate
Alumni
Perspective
Unique Insights
Sample Expert Witnesses Requests
“Is a particular patent for measurement instrumentation at the tip of an oil well drill
novel or prior art?”
“How much of $10m in video game devices should have been written off a distributor’s
books as obsolete?”
“What portion of a conglomerate’s stock price decline can be attributed to
restatement of supply chain costs?”
“Were employment candidate screening questionnaires biased by design or
through their corporate implementation?”
Circle of Experts Advantage Focus on Senior Industry Practitioners
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© 2008 Privileged and Confidential
Employee Termination/Discrimination
The litigation concerns an individual who was injured as the result of a design defect in a (rack) storage system - specifically known as a 'deep reach commercial rack' system
The individual was rendered paralyzed when a forklift operator attempted to place a load on the rack and it fell off the other side on to the plaintiff
Law firm defending the employer/rack company
Requirement: Expert’s work required a site visit, document review, developing a report, and testimony in court
Circle of Experts Advantage Plaintiff Law Suit Case Study (1/2)
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© 2008 Privileged and Confidential
Expert provided: This expert has more than 22 years of experience in the industry and has expertise in
directing the design, manufacturing, marketing, and distribution of a broad spectrum of internationally recognized fall protection and other safety systems and equipment for the construction industry.
This gentleman has worked as the President and CEO with The SINCO Group, Inc., where he was responsible for developing an industrial and material handling division which developed, engineered, manufactured and sold products and services to industrial and material handling customers for their plant and warehousing facilities.
He worked with many industrial rack and conveyor manufacturers in industrial plants and warehouses throughout the United States and Canada.
This expert was a member of many industry and governmental advisory committees addressing safety standards and regulations.
He was involved in several speaking engagements such national organizations as The National Safety Council, The American Society of Safety Engineers, The Ironworkers Contractors Insurance Program, and The Governors’ Pacific Rim Safety and Health Conference. This gentleman was short-listed as a nominee to be Assistant Secretary of Labor for OSHA in 2001.
Case is currently under trial
Circle of Experts Advantage Plaintiff Law Suit Case Study(2/2)
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© 2008 Privileged and Confidential
Employee Termination/Discrimination
Executive suing former employer alleges age discrimination during layoff at a tableware company
Employer claimed extraordinary economic circumstances were the cause
Circle of Experts provided two experts:
Recently retired CEO of competitor testified re: economic conditions
Another former employee served as fact witness re: corporate culture
CEO's testimony was particularly influential in winning the case
Executive Compensation/Shareholder Responsibility Testimony needed re: competitive compensation in cosmetics industry, and roles of
board/CEO in setting executive packages
Readily available executives in NYC area were reluctant to testify against nearby competitors
Circle of Experts provided ex-CEO from California Experienced establishing independent boards and setting incentives for product
launch
Trial has been scheduled
Circle of Experts Advantage Case Studies
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© 2008 Privileged and Confidential
Circle of Experts network includes experts across all the major business sectors.Circle of Experts network includes experts across all the major business sectors.
0% 2% 4% 6% 8% 10% 12%
Telecommunications
Retail
Real Estate
Metals & Mining
Media
Materials & Construction
Manufacturing
Leisure
Healthcare
Food & Beverage
Financial Services
Energy & Utilities
Consumer Goods
Diversified Services
Defense & Aerospace
Computers
Chemicals
Automotive & Transportation
% o
f Cir
cle o
f Expert
s by
Indust
ryFresh Sources of Expertise Experts from a Range of Industries
11
© 2008 Privileged and Confidential
Cost-Effective Services
Experts who are industry practitioners carry no overhead cost of junior support staff or marketing/sales expenses.
Experts understand that Circle of Experts and our clients evaluate them on a combination of relevance and cost, and therefore, supply competitive rates.
Pricing model = hourly or half-day rate for expert + any other expenses
The client is under no obligation and pays nothing till experts are confirmed for use.
Circle of Experts expertise is cost effective and convenient to approach as you need to pay only for the time of consultation without maintaining any overhead costs.
Circle of Experts expertise is cost effective and convenient to approach as you need to pay only for the time of consultation without maintaining any overhead costs.
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© 2008 Privileged and Confidential
Client works with Circle of Experts to draft research specificationClient works with Circle of Experts to draft research specification
Circle of Experts interviews leading expert candidates for specific knowledge & availability
Circle of Experts interviews leading expert candidates for specific knowledge & availability
Client reviews credentials of recommended experts and interviews themClient reviews credentials of recommended experts and interviews them
Client holds discussions with selected experts, coordinated by Circle of ExpertsClient holds discussions with selected experts, coordinated by Circle of Experts
Circle of Experts scans registered experts, affiliate and social networks, online information
Circle of Experts scans registered experts, affiliate and social networks, online information
Convenient Process with High-Touch Service
Circle of Experts manages expert contract and paymentCircle of Experts manages expert contract and payment
If r
equ
este
d, w
e w
ou
ld r
efin
e cr
iter
ia
and
pro
vid
e m
ore
exp
erts
13
© 2008 Privileged and Confidential
Email reminders to experts re: compliance requirements before each
consultation Online tracking of Corporate Policies with
regard to outside consultation by employee of that corporate entity
Audit trails of Circle of Experts research activities (but not discussion content)
Secure storage of information
Background checks on experts Client identity not revealed to experts until
client chooses to schedule a discussion Complimentary client training on elicitation
(interview) practices Circle of Experts staff do not participate in
discussions Compliance Officer, Compliance Manual for
staff training and regular audits Ethical Research Guidelines signed
by all employees
Compliance and Confidentiality Management System
Experts sign and renew agreements re: fair disclosure, insider information, non-compete before any consultation
Discussions remain private by default Clients sign agreements reiterating
appropriate interactions Client-Specific Compliance Guidelines
Specialized lawyers monitor evolving regulations and best practices worldwide
Scope includes securities law/investment research, corporate disclosures, international payments, ethical market research practices, data privacy & confidentiality, permission-based marketing to experts
Interpretation of the implication of such regulations, etc
Translating such interpretations into policies and procedures applicable to Circle of Experts staff, clients and experts
Compliance MonitoringCompliance MonitoringProcedural ControlsProcedural Controls
Compliance &Confidentiality
TechnologyTechnology Legal MeasuresLegal Measures
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© 2008 Privileged and Confidential
Evalueserve Circle of Experts
Thank You…for considering us as yourGlobal Knowledge Partner
Patrick Madden,Engagement ManagerTel (614) 829- [email protected]