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Transcript of © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 1 Cisco Networking Academy...
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 1
Cisco Networking Academy ProgramIT Essentials Update
This is an overview to introduce the changes to the IT Essentials: PC Hardware and Software v4.0 curricula.
English versions of this course will be available in the June-August 2007 timeframe.
IT Essentials Update Presentation – Version 2.0
Topic: Cisco Networking Academy Program – IT Essentials Update
Appropriate for: Internal teams
Academy audiences
Content valid: Valid as of April 2007
Additional info: 1. Please tailor this presentation to effectively address your presentation goals, audience, and time constraints.
2. Notes are provided in this presentation for key speaking points3. Please refer to other curricula materials for additional information4. Send any feedback to your theatre Networking Academy program contacts
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 2
Cisco Networking Academy Program
IT Essentials Update
Speaker Name
April 2007
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 3
Contents
Changes
Certification Alignment
Equipment and Training
Scope and Sequence
Virtual Learning Tools
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 4
Changes
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 5
Overview
Name Change:Old Name: IT Essentials I: PC Hardware and Software
New Name: IT Essentials: PC Hardware and Software
Provide access to knowledge and skills necessary for computer technicians and entry-level IT workers
IT Essentials PC v4.0:Available in June 2007
Aligns with
New CompTIA A+ certification
Modules 1-3 of EUCIP IT Administrator certification (Europe)
Submitted for approval as “CompTIA Authorized Quality Curriculum”
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 6
Course Design
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 7
IT Essentials PC v4.0Course Design Update
Sixteen (16) chapters Five (5) new chapters on:
Laptops and Portable DevicesSecurityCommunication Skills
Should prepare students to take:– All exams associated with the new CompTIA A+ certification– Modules 1-3 of the EUCIP IT Administrator certification
(Europe)
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 8
IT Essentials PC v4.0One course divided into two (2) parts:
Core competencies in latest hardware and software technologies
Greater emphasis on:
– information security skills
– safety and environmental issues
– soft skills
Aligns with CompTIA A+ Essentials exam required for all A+ candidates
More hands-on and lab-based
Greater depth with more practical application and troubleshooting
Covers all three CompTIA job environment certification exams:
–IT Technician (602)
–Remote Support Technician (603)
–Bench Technician (604)
Flexibility for instructors to teach based on any or all of the certification exams
Part 1: FundamentalsChapters 1-10
Part 2: AdvancedChapters 11-16
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 9
Certification
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 10
Previous CompTIA A+ Certification
Based on 2003 objectives
Two exams:A+ Core Hardware (exam 220-301)
A+ OS Technologies (exam 220-302)
Certification is for life
Current IT Essentials PC v3.1 course aligned to these objectives
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 11
Previous CompTIA A+ Certification Exams
CompTIA will retire these exams on June 30, 2007
Networking Academy program students will have access to certification exam discount coupons upon graduation from an IT Essentials PC class
They must complete both exams successfully by June 30, 2007 in order to be A+ certified under the previous exams
After that date, they will need to complete the 2006 certification exams path
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 12
A+ Certification Exam Update
New, 2006 Objectives exam announced in June 2006
Different certification paths aimed at different job markets
New topics on laptops, security, safety and communication and professionalism
Two exams must still be passed to obtain certification:1. A+ Essentials (220-601)
2. PLUS any of the three job-skills exams:
– 220-602 - IT Technician (Field Service Technician)
– 220-603 - Remote Support (Help Desk Technician)
– 220-604 - Depot Technician (Bench Technician)
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 13
A+ Certification Exam Update
Most resembles previous 301, 302 exams
http://certification.comptia.org/a/New_A.aspx
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 14
Certification Mapping
Will map to new CompTIA A+ exams and certified as CompTIA Authorized Quality Curriculum
Authors, Technical Reviewers, & Assessment Writers taking all four exams
EUCIP IT Administrator certification popular in Europe
http://www.eucip.org/ -> select Products / IT Administrator Modules 1-3 covered completely and most of Module 4
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 15
Scope &Sequence
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 16
Define Information Technology (IT) and detail the components of the personal computer Protect the student against accident and injury, equipment from damage, and the environment
from contamination Perform a step by step assembly of a desktop computer tower Explain the purpose of preventive maintenance and identify the elements of the troubleshooting
process Explain, install, navigate, perform preventive maintenance on, and begin troubleshooting an
Operating System, laptop and printer/scanner Describe, install, perform preventive maintenance on, and begin troubleshooting a network Describe, install, perform preventive maintenance on, and begin troubleshooting security Describe and apply good communication skills and professional behavior while working with
customers Perform advanced installation, select components based on customer need, perform preventive
maintenance on, and perform advanced troubleshooting of a desktop computer tower Upgrade, select components based on customer need, perform preventive maintenance on, and
perform advanced troubleshooting of an Operating System Remove and replace select components of, perform preventive maintenance on, and describe
advanced troubleshooting of a laptop and printer/scanner Upgrade, select components based on customer need, perform preventive maintenance on, and
perform advanced troubleshooting on a network Upgrade, select components based on customer need, perform preventive maintenance on, and
perform advanced troubleshooting of security
IT Essentials: PC Hardware and SoftwareCourse Objectives
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 17
IT Essentials: PC Hardware and SoftwareCourse Outline
Ch PC Hardware and Software
1 Fundamentals: Introduction to the Personal Computer
2 Fundamentals: Safe Lab Procedure and Tool Use
3 Fundamentals: Computer Assembly Step by Step
4 Fundamentals: Basics of Preventive Maintenance and Troubleshooting
5 Fundamentals: Operating Systems
6 Fundamentals: Laptops & Portable Devices
7 Fundamentals: Printers and Scanners
8 Fundamentals: Networks
9 Fundamentals: Security
10 Fundamentals: Communication Skills
11 Advanced: Personal Computers
12 Advanced: Operating Systems
13 Advanced: Laptops and Portable Devices
14 Advanced: Printers and Scanners
15 Advanced: Networks
16 Advanced: Security
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 18
Equipment and Training
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 19
IT Essentials PC v4.0Lab Equipment Changes
Changes due to:–Changed certification exam objectives
–Increased focus on practical job skills and troubleshooting
Operating systems coveredMicrosoft Windows XP Professional
Microsoft Windows 2000 Professional
Increased RAM
Wireless PCI adapter
Wireless router/switch
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 20
Equipment RequirementsNew/Changes
Hardware:Two 128 MB memory modules (minimum) or two 256 MB memory modules (recommended)
Software:Microsoft Windows XP Professional (Media CD)
Additional Items/Resources:One Linksys wireless router/switch or equivalent per two Lab PCs, Linksys model WRT 300N preferred
One Wireless PCI network adapter (compatible with the above wireless router/switch) for each Lab PC
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 21
Typical Lab Layout
Lab size of 12-15 students for hands-on lab activities–Recommended: a ratio of 1 Lab PC per student
Some lab activities require the student Lab PCs to be connected to a local network
2 instructor workstations–1 connected to Internet to search for and download files
–Other instructor workstation used for hands-on lab demonstrations
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 22
Instructor Training
Optional but strongly recommended
Will be allowed to create and teach ITE PC v4.0 classes immediately after the course is released in JuneCurrent
Instructor
Training is required (in-person or blended)
Instructor Fast Track option available to those with prior subject matter knowledge
Follow current guidelines & requirements
Eligibility is verified by:
•Specific industry certification
•Formal evidence of industry experience
•Formal evidence of teaching experience
New Instructor
IT Essentials: PC Hardware and Software v4.0
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 23
Virtual Learning Tools
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 24
Virtual Learning Tools
Designed to:supplement classroom learning
provide a virtual “hands-on” experience where real equipment is limited
Stand-alone tools:Virtual Desktop
Virtual Laptop
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 25
Virtual Laptop Tutorial
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 26
Objectives
Describe the three modes of the Virtual Laptop.
Remove and install laptop components in the Virtual Laptop.
Participate in discussion of various teaching strategies to use with the Virtual Laptop.
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 27
Tutorial
Click on the arrow to view the brief tutorial.
Or click the Skip button to go directly to using Virtual Laptop.
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 28
The Three Modes
Learn Mode
Explore Mode
Test Mode
Step-by-step instructions for removing and installing components
Self-check for understanding
Information about many laptop features and components
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 29
Learn Mode: Underside Layer
Components in the Underside Layer
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 30
Learn Mode: Show Instructions
For step-by-step instructions
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 31
Antistatic Mat
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Aligning and Installing Components
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 33
Completing a Layer in Learn Mode
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 34
Learn Mode: Top & Sides Layer
Optical Drive
PC Card
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Learn Mode: Docking Station Layer
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 36
Learn Mode: External Cables Layer
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 37
Test Mode
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 38
Explore Mode
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 39
The “Learn More” Option
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 40
Virtual Laptop Demo
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 41
Virtual Laptop Demo
The Virtual Laptop demo can be downloaded at:
<INSERT URL where this will be made available from AC>
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 42