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Transcript of © 2006. Not to be reproduced or distributed without the express permission of the author. Richard...
© 2006. Not to be reproduced or distributed without the express permission of the author.
Richard ChaitRichard ChaitHarvard UniversityHarvard University
California Association California Association of Independent of Independent
SchoolsSchools1/27/071/27/07
© 2007. Not to be reproduced or distributed without the express permission of the author.
2 GOVERNANCE AS LEADERSHIP
Effective boards…
Offer a strategic asset and comparative advantage. Add value/derive value from meaningful participation
in consequential discussions and decisions.
Macrogovern more than micromanage. Model behaviors trustees expect school to exhibit. Harness individual talent to collective effort. Provide leadership as well as stewardship. Ensure intergenerational equity.
3 GOVERNANCE AS LEADERSHIP
What’s the Problem?
Classical
Diagnosis Problem of performance
Response Codify board’s role, clarify tasks.
Objective Do the work better.
Reframed
Diagnosis Problem of purpose
Response Enrich the job, engage the board.
Objective Do better work.
4 GOVERNANCE AS LEADERSHIP
Emphasize modes, not tasks, of governance.
Think and work in three different modes.
All three serve important purposes.
Value added increases as board: Becomes more proficient in more modes; Does more work in third mode; Chooses appropriate mode(s) of work.
Core Concepts
5 GOVERNANCE AS LEADERSHIP
Fiduciary: Type I
Str
ategic
: Typ
e II G
enera
tive: T
ype
III
Governance as Leadership
6 GOVERNANCE AS LEADERSHIP
Type I: Fiduciary Mode
Board’s central purpose: Stewardship of tangible assets
Board’s principal role: Sentinel
Board’s core work: Ensure efficient & appropriate use of resources Ensure legal compliance & fiscal accountability Ensure accountability Oversee operations Select & evaluate CEO
7 GOVERNANCE AS LEADERSHIP
Type II: Strategic Mode
Board’s central purpose: Strategic partnership with senior management
Board’s principal role: Strategist
Board’s core work: Scan internal and external environment
Resolve priorities
Review and modify strategic plan
Monitor performance
8 GOVERNANCE AS LEADERSHIP
What Is Generative Thinking?
Makes sense of circumstances.
Invites prior questions and alternative hypotheses.
Places perceived problems/opportunities in new light.
Finds and frames new problems and opportunities.
Concerns values, beliefs, and assumptions.
Spawns policy, strategy, and decisions.
9 GOVERNANCE AS LEADERSHIP
Opportunity to influence generative
work declines as issues are
framed and converted
into strategies, plans, and
tactics.
Opportunity to influence generative
work declines as issues are
framed and converted
into strategies, plans, and
tactics.
Opportunity for Generative
Work
Plans, Tactics, Execution
Strategies, Policies
Where Does Generative Thinking Occur?
THE GENERATIVE CURVE
Sense-making Problem-framing
Time
10 GOVERNANCE AS LEADERSHIP
Gen
era
tive
Fid
ucia
ry
Stra
teg
ic
Align rewards with priorities
Understand assumptions of new generation
Modify pay plan & hours
The Generative Curve
Opportunity for Generative
Work
Time
11 GOVERNANCE AS LEADERSHIP
Gen
era
tive
Fid
ucia
ry
Stra
teg
ic
Compete on amenities
Reconcile social purpose and business model
Approve new fitness center
The Generative Curve
Opportunity for Generative
Work
Time
12 GOVERNANCE AS LEADERSHIP
Generative Curves
Opportunity for Generative
Work
Time
13 GOVERNANCE AS LEADERSHIP
Trustee involvement lowest where generative opportunity greatest; trustee
involvement increases as generative opportunity decreases.
Trustee involvement lowest where generative opportunity greatest; trustee
involvement increases as generative opportunity decreases.
Typical Board
Involvement Curve
Generative Curve
Opportunity for Generative
Work
Time
The Generative Dilemma
15 GOVERNANCE AS LEADERSHIP
Generative Strategic Fiduciary
Board’s purpose
Source of leadership for organization
Strategic partnership w/ management
Stewardship of tangible assets
Chief role Sense maker Strategist Steward
Core work
Find and frame challenges,
reconcile values and choices
Scan environment,
shape strategy, create
comparative advantage
Set mission, oversee
operations, deploy resources,
ensure compliance
Conducive process
Inclusive conversations
Task forces, ad hoc work groups
Standing committees
Power base Ideas, insightsTechnical expertise
Legal authority
16 GOVERNANCE AS LEADERSHIP
Values
Mission
Beliefs Markets
SWOT
Image
Cost
Space
Legality
Generative Fiduciary
Strategic
17 GOVERNANCE AS LEADERSHIP
Separate Perspectives
18 GOVERNANCE AS LEADERSHIP
Comparative Perspectives
19 GOVERNANCE AS LEADERSHIP
Integrated Perspectives
GenerativeGenerative
StrategicStrategic
FiduciaryFiduciary
20 GOVERNANCE AS LEADERSHIP
State of Readiness
Wear “tri-focals.”
Be on the lookout for generative landmarks.
Situate propositions on the generative curve.
Do business “a la mode.”
21 GOVERNANCE AS LEADERSHIP
Look upstream. Look downstream.
Decide what to decide
Engage in sense-making
Frame problem/opportunity
Suggest what staff should ponder
Decide what to do
Engage in decision-making Solve problem/opportunity
Ponder what staff suggests
Generative Strategic Fiduciary
22 GOVERNANCE AS LEADERSHIP
Look backward. Look forward.
Make meaning of the past
Review actions to uncover goals
Discover emergent strategies
Shape organizational saga
Learn lessons
Make policies for the future
Set goals to guide actions
Design deliberate strategies
Leverage organizational saga
Apply lessons
Generative Strategic Fiduciary
23 GOVERNANCE AS LEADERSHIP
Looking Backward
What best explains recent successes or setbacks?
If we are what we do, then who are we?
How have we reconciled tradition and innovation?
What’s been this organization’s theory of change?
Where has there been resistance and why?
What’s the storyline that drives the product line?
How are we smarter as board & organization than a year ago?
24 GOVERNANCE AS LEADERSHIP
Catalyze. Analyze.
Raise introspective questions
Consider hypotheticals
Encourage collegiality
Promote robust discourse
Raise operational questions
Consider realities
Encourage congeniality
Follow parliamentary procedure
Generative Strategic Fiduciary
25 GOVERNANCE AS LEADERSHIP
Catalytic Questions
What should we worry about?
What keeps Head awake at night?
What keeps trustees awake at night?
Whom would we serve in what ways if money did not matter?
What do we do peers would not and why? Vice versa?
What’s good for mission, bad for business? Vice versa?
What would we do differently as a for-profit?
On what list, yet to be devised, would we want to rank #1?
What will be this board’s legacy?
26 GOVERNANCE AS LEADERSHIP
Organize to discern. Organize to decide.
Facilitate learning community
Tap collective wisdom
Plenaries drive committees
Craft the question
Sustain standing committees
Tap individual expertise
Committees drive plenaries
Call the question
Generative Strategic FiduciaryGenerative Strategic Fiduciary
27 GOVERNANCE AS LEADERSHIP
Rules of Engagement
Macro-governance
Partial control of complete perspective
First guess upstream
Fusion of thinking
Micro-management
Complete control of partial perspective
Second guess downstream
Division of territory
NEW OLD
28 GOVERNANCE AS LEADERSHIP
Empowers the board.
Engages the collective mind.
Exploits board’s assets.
Enriches board’s work.
Enhances board’s performance.
Governance as
Leadership
The Payoff