© 2005-2006 The ATHENA Consortium. CI3 - Practices of Interoperability in SMEs Carrier-Shipper...

© 2005-2006 The ATHENA Consortium.

CI3 - Practices of Interoperability in

SMEs

Carrier-Shipper Scenario

2© 2005-2006 The ATHENA Consortium.

Description

• The scenario describes the interaction between a shipper and a carrier when providing consuming logistical services.

Shipper Carrier


Proprietary Systems Interfaces

Proprietary carrier systems cause that:• Either shippers limit to a small amount of providers with

which they can automate the process.

• Or shippers select a carrier who meets the requirements best in each situation, whilst accepting manual processing.


Potential business benefits

The solution shall enable:• Compare offers from

different carriers and find the most cost-efficient offering.

• Higher level of automation, which will lower the process costs.


Shipper process

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Sales Order

Delivery

Picking/Packing

Shipment

Invoice

After Sales


Shipper process - 1

1. Sales OrderA sales order contains information on ordered Goods, shipping address etc. and is the starting point for the process.

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Shipper process - 2

2. DeliveryThe Delivery is created from a Sales Order.

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Shipper process - 3

3. Picking/PackingFrom the Delivery the Picking and Packing Information is created. During this Phase quantities are confirmed.

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Shipper process - 4

4. ShipmentFrom a Delivery a Shipment can be created. Several Deliveries can be aggregated to one shipment.

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Shipper process - 5

5. InvoiceAfter the goods are shipped, a commercial invoice for the customer is created. The shipper will be invoiced by the selected carrier and is therefore out of the scope of the shipping process.

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Shipper process - 6

6. After SalesDuring After Sales, Tasks related to eventual Return Management are done.

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Carrier process

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Calculate Rate

Routing Code

Generate Label

Manifest


Carrier process - 1

1. Calculate RateRate calculation takes as input the selected service, the route and some more information on the parcel and calculates the rate for the shipment.

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Carrier process - 2

2. Routing CodeThe routing code is the carrier specific representation of the route over which a parcel is shipped. The routing code is calculated based on the ship-from address specifying the origin of the shipment and the ship-to-address specifying the destination.

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Carrier process - 3

3. Generate LabelThis service creates the label for the parcel in the carrier specific format. Therefore, input data such as the routing code and the ship-to-address is required.

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Carrier process - 4

4. ManifestIn this service the current shipment is added to the manifest for this day. This can either mean that the notification is sent directly to the carrier or that the data is stored in the local system of a shipper so that it is available when the manifest is created.

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As-is situation

The Shipping Process contains 3 phases:

1. Introduction and Setup

2. Running the Shipping solution

3. Update and Maintenance of the Shipping System


To-be situation

An improved solution should fulfill:• (Semi-) Automatic Integration of Carrier Services• Data and Process Mapping• User Interface• Predefined and Easy Configurable Adapters• Configuration


This course has been developed under the funding of the EC with the support of the EC ATHENA-IP Project.

Disclaimer and Copyright Notice: Permission is granted without fee for personal or educational (non-profit) use, previous notification is needed. For notification purposes, please, address to the ATHENA Training Programme Chair at [email protected]. In other cases please, contact at the same e_mail address for use conditions. Some of the figures presented in this course are freely inspired by others reported in referenced works/sources. For such figures copyright and all rights therein are maintained by the original authors or by other copyright holders. It is understood that all persons copying these figures will adhere to the terms and constraints invoked by each copyright holder.

© 2005-2006 The ATHENA Consortium. CI3 - Practices of Interoperability in SMEs Carrier-Shipper...

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