Parkour: Lessons in Agilit - Proceedings for STC Summit 2014
Know Your Users: Improving Learning Content by Connecting with Users
Navigating Help - Testing Information Architecture with Treejack
Parkour: Lessons in Agility - July 2016
Open the Door: Inviting Users to Contribute to the Online Help
Videos as Learning Content
Close Encounters: Connecting with Users to Improve Content