Kritika Mrp 31 Oct
Bpo industry (2)
33.service profit chain
40.service blueprinting
29.marketing strategies telecom
39.strategies to retain customers
Branchless banking by corporation bank marketing strategy
Desired & adequate service levels of satisfaction
Customer satisfaction versus quality of service
Group discussion zone of tolerance
35.pricing strategies for services
38.servqual examples service recovery
25.marketing strategies tourism industry (2)
Bescom market strategy
Market research presentation
Future of services marketing in india
24.crm – customer relationship management
Case study booklet services marketing
37.service guarantee (2)
34